Preferred Partner FAQs Q. What are the details? A. Here are the details for our exciting 2015 Conference @ Sea: Ship: Royal Caribbean’s Quantum of the Seas Dates: April 24 – May 2, 2015 Embarkation: Cape Liberty, Bayonne, NJ Itinerary: 8-Night Florida/Bahamas Q. What is the itinerary? A. Our itinerary is: Day/Date Port Fri Cape Liberty, NJ April 24 Arrive Depart Tender/Dock 4:00pm Docked Sat April 25 Day at Sea Cruising Sun April 26 Day at Sea Cruising Mon April 27 Port Canaveral, FL 6:30am 9:00pm Docked Tues April 28 Cococay, Bahamas 9:00am 5:00pm Tender Wed April 29 Nassau, Bahamas 8:00am 5:00pm Docked Thur April 30 Day at Sea Cruising Fri May 1 Day at Sea Cruising Sat May 2 Cape Liberty, 7:00am Docked NJ Note: Itinerary is subject to change. Q. Can I bring a guest? A. Yes. All Sponsorships and Trade Show registrations include a double occupancy cabin. Q. Are there any suites available to book? A. No, unfortunately we do not have any suites available for booking. As the ship will be completely sold out, we will not be adding any before our sailing date. Q. Will Conference be similar to the ones on land? A. Yes! We will have all of the components of Conference including informative and entertaining General Sessions, the Preferred Partner & Destination Trade Show, the Experience Room, Power Speakers and the best training you will find at Sea! Q. Will there be down time to visit the ports and explore the Quantum of the Seas? A. Absolutely! That’s why we chose an 8-night cruise so you can attend Conference while still enjoying this amazing ship and the ports of call. Q. Will we have assigned dining seating as a group? A. Dining will be on your own as dining onboard the Quantum of the Seas is reimagined to give you more distinct options and flexibility, we will not be dining as an entire group but will dine with fellow Conference Attendees. Q. Will there be assigned tables at the General Sessions? A. The General Sessions will take place in the theatre so there will not be assigned tables. Q. When can I register for the Trade Show? A. Online registration is now open. Q. Are there any restrictions for a Trade Show at Sea? A. Table top materials only please, no booth or pop ups. Electricity is not available. Please be sure your laptop is fully charged. Internet connectivity will be available through the ship’s Internet program and is at your own cost. As space is limited, we expect the Trade Show to sell out quickly. No early bird discounts will be given. Agents are required to attend the Trade Show in order to qualify for the special Conference group rates. Q. Can you address special needs? A. Of course. Details on requesting special assistance or accommodations will be provided in the registration announcement. Q. What other expenses will I have? A. The stateroom cost includes the cruise, your conference registration, port charges, and government fees. Pre-paid gratuities of $96.00 per person for staterooms and will be due at final payment. Transportation to the port, optional shore excursions, meals while ashore, certain beverages, photographs, telephone calls, specialty restaurant charges onboard, purchases from the ship stores, medical services, laundry, and spa treatments are not included in the stateroom price. Q. What is the cancellation policy? A. Cancellations received between November 1 and December 31, 2014 will incur a $500 cancellation fee. Cancellations received between January 1, 2015 and February 28, 2015 will incur a $1,000 cancellation fee. Cancellations received between March 1, 2015 and April 1, 2015 will incur a 50% cancellation fee. No refunds will be given for cancellations made after April 1, 2015. Name changes are allowed up to 10 days prior to sailing. Q. Will I be eligible for any Crown and Anchor benefits? A. Yes. Once you are booked and have your confirmation number you can contact the Crown & Anchor department to add your benefit. Q. How can I reserve Specialty Dining? A. If you would like to host agents at a specialty restaurant, please provide us with the following: Name for Reservation Table Size Preferred Date and Time Preferred Restaurant Credit Card Information Send it to Scarlet Winkleman at [email protected]. Q. What is the room drop cost? A. Cost is $1.95 per room for a room drop to the agent staterooms. A room drop form must be completed and returned to Scarlet Winkleman at [email protected]. Item to be dropped must be sent to Vcom for approval by March 27, 2015.
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