Independent travellers Versus Group travellers Language Mandarin is the national language However, each region has its own dialect FIT Free and Independent travellers Seek unique vacations Sightseeing and culture They spend more time in less countries $ High purchasing power China uses simplified chinese Personalised itineraries EU Booming in Europe Potentially perfect English Group travellers Taiwan uses traditional characters The Chinese LOVE it when you speak Chinese. Below here we have for you some standard phrases you can use: Greenland China Welcome Thank you I am Sorry Have a nice trip home 格陵兰 中国 欢迎 谢谢 对不起 一路顺风 Gelinglan Zhongguo Huan Ying XieXie Duibuqi Yilu shunfeng Q&A If you have questions and / or comments, feel free to contact us via the addresses below Will often visit Europe through organised tours Sightseers Rely on their leader They spend less time but cover more countries info@ greenland.com Potentially poor English Also visit facebook.com/ ilovegreenland twitter.com/ ilovegreenland GREENLAND.COM HOW TO WELCOME CHINESE TRAVELLERS Why Chinese tourists? Planning trips The Chinese are the worlds’ number one spenders Accommodation DO’s & DONT’s Popular ’GOLDEN’ travel weeks The Chinese tourist market is the fastest growing in the world Chinese characteristics 0 10 20 30 40 50 60 70 80 90 100 Average age span of Chinese tourists (Groups can be older) 1st week of May Chinese New Year* 1st week of October * Changes each year based on lunar calendar University or college degree Chinese Union Pay and /or Alipay Points eases their shopping! Upper or middle class Expect good service Chinese traveller habits Travel agents are often used More travellers search online Internet habits* * China has its own online universe due to their government censorship policy. * Baidu is the premier search engine, and Chinese social media platforms are * competing at a global level for online presence. The Chinese love to exchange gifts! Love visiting ancient historical relics $ A product that has a unique story will sell Spend more money on luxuries than accommodation Baidu Tend to spend only 1 – 3 nights at each location Sina Weibo WeChat Tencent QQ Motivation Reasons • Social prestige • Shopping opportunities • Gaining experiences • Culture and history • Sightseeing • Leisure • Relaxation • Adventure If you really want to impress, provide a Chinese noodle breakfast. Here are some simple do’s and do not’s Do not put the Chinese in room 4 or level 4, nor give gifts in sets of 4! It sounds like death The number 8, on the other hand, is very popular (sounds like wealth in Cantonese) Face is very important for the Chinese, i.e. maintaining your reputation is crucial Provide slippers Provide a tea kettle Bowls and chopsticks Provide adapter for power supply Welcome guide in Chinese Small unique gift for each guest
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