Title: Reports to: Location: Salary: Terms: Hours: Business Development and Sales Manager Board of Directors Home-based with travel between Oxford and Little Wittenham £30,000 per annum (pro-rata). 6 month fixed-term, with possibility to extend subject to funding. Full-time Overview of the organisation Cultivate is an ambitious co-operative not-for-profit social enterprise with a mission to be a catalyst for growth in Oxfordshire’s local food economy. In just 2½ years we have established our own 10 acre market garden, and three routes to market for our produce and that of other small-scale local producers with whom we’ve developed good working relationships. Since 2012 we have been running a mobile shop - the VegVan - selling fresh, local, seasonal fruit and vegetables. In late 2014 we launched Cultivate Online an online shop offering a fuller selection of local and ethical products including meat, dairy, dried goods and household products such as cleaning. We also have a small element of wholesale to local restaurants and cafes. Our challenge for 2015 is to grow sales to both increase profitability and reach many more customers not currently accessing local food, capitalising on the huge unmet demand for local and sustainable food in Oxfordshire. Our vision is for 10% of Oxford’s food to come from local sources, compared to less than 1% today. Purpose of the role The Business Development and Sales Manager is a newly-funded post created to build on the work to date and identify how to scale up the organisation to make local food retail as convenient as mainstream retail, and truly find a new way to feed a City and a County. The new recruit will lead a phase of business development to identify and implement plans for how our retail operation can grow significantly to bring the business to break-even point and beyond. The role is supported by a team of funded external business advisors. The role also includes ongoing managerial sales operations as fully detailed below. Key Responsibilities and Accountabilities Business Development To lead on business development activities to identify a fully-tested scaleable model with support from Cultivate’s funded external business development advisors To work with the board and Cultivate’s management team to draw up a 5 year business plan To develop and start implementing a sales and marketing strategy for the next 12 months that will deliver against planned growth To participate in any business development fundraising as required Operational Responsibilities To build and manage an appropriate staff team to deliver the new business plan and corresponding sales and marketing strategy To deliver against the marketing strategy including regular customer communications and social media promotion, Cultivate brand development, an active website and up-to-date marketing collateral. To establish and manage good-working relationships with suppliers and our routes to market: VegVan stops/Farmers Markets/POD ‘hosts’ To ensure ethical principles are maintained in sourcing and communicated well to staff and customers To maintain good customer focus and ensure the team achieve agreed standards of service at all times To set the pricing and waste strategy and ensure this is delivered by the team To ensure compliance with Health & Safety and Food Safety and other relevant legislation at all times To ensure that all the management information and financial systems are fit for purpose and supporting the team to work within these systems. To monitor performance and report to the board on a regular basis To participate in adhoc warehouse and sales work such as produce ordering and stock management, some of which can be physically demanding Person Specification Essential Experience Qualifications Knowledge Skills Desirable Experience in at least one of the following sectors: food, retail, farming, sustainability, social enterprise, cooperatives, business consulting. Experience in a business development role or a relevant qualification Experience of working at a strategic level. Proven track record in growing sales Experience of marketing Experience of effectively managing projects &/or budgets. Experience of managing people and teams. Demonstrable commitment to working within a values-led organisation. Higher level qualifications are not essential if sufficient experience and/or vocational training can be demonstrated. Demonstrable understanding of working within the community sector. Good working knowledge of Word, Excel, PowerPoint. Good knowledge of budgets and project management. Experience of online retail. Experience of logistics management. Experience of managing computerised systems. Experience of writing fundraising bids and managing grants/investment Knowledge of online sales within the retail sector. Demonstrable relationship, networking and partnership skills. Able to work to deadlines. Financially literate and able to meet financial targets. Highly organised and efficient. Ability to work autonomously and work as part of a team. Excellent communication skills both written and verbal. Ability to write compellingly and ability to tailor written content to suit different audiences. Ability to think strategically. Creative problem-solving skills. Flexible approach to work. Good attention to detail. A confident and safe driver with a full, Excellent presentation skills. Ability to drive a van. Web-management skills. Business degree or higher qualification in a relevant field. Project management qualifications. Knowledge of and passion for good food. Knowledge of Food Safety and Health and Safety legislation. Knowledge of Wordpress website management. Other clean driving licence. Willing to work some non-standard hours, subject to negotiation. Entrepreneurial attitude. Application Process Please submit a CV and covering letter to [email protected]. The covering letter should detail: 1/ Why you want the job, and 2/ How you meet the person specification. Please submit these materials by 5pm on Monday 15th June 2015. Find out more about the role by coming to our open day on Thursday 4th June. For more details of this open day and anything else about the role, please e-mail [email protected] Applicants will be scored against how they meet the above criteria. Highest scoring applicants will be invited to an interview. Interviews will be held on Monday 22nd June 2015. The successful candidate will begin as soon as possible after this date. Please note that Cultivate is committed to Equal Opportunity principles and practices in all of our activities, including in recruitment. We are also committed to tailoring the post to the successful applicant’s skillset and career development goals, as well as to Cultivate’s needs, whenever possible.
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