the beat June 11, 2014 | Indirect April 16, 2014 | Internal virgin mobile $25 talk & text promotion Sprint phone activation program Launching June 16 New Devices Added and More Opportunities to Earn Money! Sprint Confidential Information - Restricted INTERNAL USE ONLY. Any improper sharing of non-public, confidential information is considered a leak, and all leaks are investigated, possibly resulting in corrective action, up to and including termination. ©2014 Sprint. All rights reserved. VIRGIN and the Virgin signature logo are registered trademarks of Virgin Enterprises Limited and are used under license. Boost Mobile and the Logo are trademarks of Boost. Sprint and the logo are trademarks of Sprint Nextel. Other marks are the property of their respective owners. liners d hea 3 4-5 6 Virgin tion Promo t x e T lk & $25 Ta Mobile rogram ation P iv t c A Phone Sprint dates bile Up o M t s B oo Regulars 7-8 g Trainin 9 10 or You f t h ig at’s R ose Wh o h C : 11 Mobile Know o t e Virgin ic N 17 s 12 e ic v e D Care C orner SPG Employee Compensation - Key Enabler for Maximizing the phone Insurance Add-on As our Dealer’s business changes and grows one common goal remains the same… maximize revenue. Our compensation changes taking effect June 1, provide a phenomenal incentive for our partners to leverage this new “upfront guaranteed, no chargeback” compensation to drive additional revenue for themselves, SPG and their sales reps. Additionally, the added security and peace of mind handset insurance provides to our customers increases customer satisfaction and retention. Our partners, Rob Moser and Inder Singh, who own Roboshields in Phoenix, AZ, have been achieving consistently high (80-90%) handset insurance attachment rates by implementing some simple changes to their reps sales process and most importantly rewarding (….ahem PAYING!!) their sales people for their successes. Roboshield’s key to success is that they have a 100% offer rate for insurance. Regardless of device cost, whether it’s a new activation or an upgrade every customer is educated on the program and benefits. The reps go over the Pocket Geek app and highlight the added benefits of being able to lock, locate and most importantly wipe the device should it be lost or stolen. The focus at that point becomes less on money and more on data security at a time when we are almost constantly inundated with stories of identity theft, data hijacking and leaked pictures/videos. By focusing on the overall value they overcome the common cost objection. The reps are paid for all elements of the sale that include the device, any add-ons and accessories. Essentially “complete” sales that include all these elements are paid based around a higher tier with accelerators and sales that are left with “opportunities” are paid at a lower tier, or decelerator. Rob and Inder know their success is a direct result of their salespeople consistently making the offer, educating their customers and focusing on value over cost…and of course compensating their reps on the attachment. Roboshields continues to have some of the top take rates in the nation and has seen great revenue growth because of it. IAE: Kenneth Shinsako Sprint Confidential Information – Restricted for internal use only. ©2013 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. the beat - indirect version | June 11, 2014 | 2 $25 Virgin mobile Talk & text promotion Launching June 16 For a limited time, new customers can get Unlimited Talk & Text for only $25* on select Virgin Mobile devices, with an SRP of $200 or less. The offer includes unlimited domestic minutes and unlimited domestic messages (texts and picture messages). No data is included or available with this plan, but customers can connect to Wi-Fi. The $25 Unlimited Talk and Text Promo provides new customers with the same great service for an even better value. This limited time offer is an amazing deal. Offers like this don’t come around often, so tell your customers to take advantage of it while it’s still available. Promotional Details »» Promotion runs from June 16 thru September 2 Indirect Channel (Dealer Doors) Promotional Materials »» $25/Month (includes unlimited talk and text, no data) Dealers, IAE and LMMs in all markets will receive buckslips, brochure backers, and posters to support this offer. Posters should be prominently displayed in a wall frame inside the store. Dealers should actively engage potential customers during high consumer traffic times, utilizing sales staff to distribute buckslips, and/or other promotional materials. All provided assets should be displayed throughout the promotional period. All materials will arrive by June 13. »» Available only to new Virgin Mobile customers activating service on one of the eligible phones Kyocera Event LG Volt Samsung Galaxy Reverb Kyocera Rise Awe LG Optimus F3 Samsung Galaxy Ring Kyocera Hydro Vibe Reef Compensation Details This Virgin Mobile $25 Talk and Text promotional plan will be eligible for compensation under the new June 1 Dealer compensation program. Branded and Authorized Retailers will receive a commission payment of 75% of the customer’s 1st MRC payment during the promotional period which equates to $18.75. This payment will paid through the normal “new activation bonus” commission process via epay. Frequently Asked Questions Click here Sprint Confidential Information – Restricted for internal use only. ©2013 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. Dealers can produce additional $25 Talk and Text Promo Plan materials to promote this offer by downloading English and Spanish artwork from Ad Builder on Wednesday June 11 after 4 PM Central time. 8.5x11 Flyer (Color, B/W) 8.5x5.5 Flyer (Color, B/W) 20x28 Poster 22x28 Poster 5’x3’ Banner Actions Required »» Download and print Ad Builder assets »» All marketing materials must be removed by close of business on September 2. the beat - indirect Version | June 11 2014 | 3 sprint phone activation program 5 Devices Added; $20 Spiff Available We’ve got a great offer for customers to bring their used Sprint phones to Boost Mobile. Effective June 10, we’re enhancing the Sprint Phone Activation Program to include five additional exciting devices and a $20 Spiff. »» The Sprint Phone Activation Program allows customers to bring their old Sprint devices to Boost Mobile. We currently allow 28 Sprint models to activate with Boost. »» As of June 10, five additional Sprint models are eligible for activation on Boost Mobile plan. These models require a new activation step. »» Authorized Retailers can earn a $20 Spiff for eligible New Activations on ALL 33 Sprint Phone Activation Program models from June 10 through September 30, 2014. »» Customers can activate eligible devices on our new Monthly Unlimited Select plans, starting at $40/month. »» Eligible Sprint phones must have fulfilled their Sprint contract agreement and cannot be active on a Sprint account. Program Details New Devices! The following 5 Sprint devices have been added to the existing eligible device list: Samsung Epic 4G Touch LG Optimus S LG Rumor Touch HTC EVO 3D Samsung Galaxy S III (16 GB) Complete Eligible Sprint Phone Activation Device List. New Spiff! We will offer Authorized Retailers a $20 Spiff for New Activations on ALL 33 eligible Sprint devices from June 10 through September 30. yy Spiff Qualifications: The new customer must activate an eligible Sprint Phone Activation device, must activate on a Monthly Unlimited Select plan ($40, $50 or $60), and must replenish at least $40 at the time of activation yy Click here to review Spiff rules. yy The Spiff Payment will be reflected in SPARTAN within three days after the customer completes their 1st monthly payment and will display on the epay invoice as one $30 line item per ESN ($20 Spiff plus $10 Reactivation Reimbursement). yy Each ESN is eligible to receive the $20 Spiff only once. $10 Reactivation Reimbursed! In order to allow customers to activate eligible Sprint phones on Boost with no additional activation fees, we are asking that the Authorized Retailer proactively cover the $10 Reaction Fee that is charged at the time of activation and we will reimburse the Authorized Retailer the $10 Reactivation Fee for qualifying customers. (Customer qualifications and rules are same as the Spiff). Sprint Confidential Information – Restricted for internal use only. ©2013 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. Eligible Price Plans: Customers can activate on our new Monthly Unlimited Select plans or our Daily Unlimited plans. (Customers can also activate on Shrinking Payments plans until July 1, 2014; however, Retailers will no longer be compensated for Shrinking Payments plans starting June 1. The Sprint Phone Activation Spiff also excludes Shrinking Payments plans). Eligible Add-Ons: Only International Connect Plans and International Minute Packs are compatible with these devices at this time. Handset Insurance is NOT available with these devices. Device Features: As previously stated with the existing program, only voice, data, and SMS text messaging services are available while activated on Boost. Other services, such as MMS and/or other non-Boost specific or configured applications may not function or be available. Activation Qualifications: Eligible devices can only be activated/swapped to a Boost plan if they meet the following eligibility: »» Cannot currently be listed in our lost/stolen database »» Cannot currently be active on another account »» Cannot be on a Sprint contract If they don’t pass these eligibility requirements, a generic pop up notification will notify you during activation that the device cannot be activated on a Boost plan. the beat - indirect version | June 11, 2014 | 4 sprint phone activation program (cont’d) 5 Devices Added; $20 Spiff Available NEW! Activation Process for the 5 New Sprint Devices An additional step is now required when activating new Sprint Phone Activation eligible devices, and any additional device added after June 10. »» Step 1: Determine customer has an eligible Sprint device by checking the Eligible Device List »» Step 2 NEW!: If the customer has one of the 5 new devices please call the Dealer Queue first and request that the Dealer Queue agent “Re-Sku the Sprint device so it can activate on a Boost plan”. »» Step 3: Once the Dealer Queue agent Re-Sku’s the device (will take approximately 10-15 seconds), they will end the call. »» Step 4: You can proceed through the normal activation steps on the SPG Sales Portal. The device can be denied activation if it does not pass the lost/stolen check, if it is active on another account, or if it still in a contract with Sprint. A notification will pop up to let you know during activation. »» Step 5: Please inform the customer that only voice, data, and SMS text messaging services are available while activated on Boost and that MMS and other services may not be available. Don’t forget to inform the customer that a Master Reset will be needed on the device in order to ensure all old customer. data is wiped from the device. Promotional Materials: A Sprint Phone Activation flyer is available on Ad Builder in English and Spanish. What’s In It For You? 1. Authorized Retailers will get a Spiff when a new customer brings in their own eligible Sprint device and activates in store. 2. The MRC Activation Bonus and residual payments will apply for these Sprint devices. 3. Easier sell; lower cost of entry for the customer. Additional Resources: A Sprint Phone Activation Launch Pad is available in the SPG Sales Portal Library and includes the following resources. Click here or go to boostmobilesales.com>Library>SPG/Indirect Channel Resources> Sprint Phone Activation. »» New Spiff Rules »» Eligible Device List »» Quick Reference Guide (includes FAQs) »» Training Deck (Includes information on how to activate and other training information) Join us for the next Dealer Webinar on June 18 to hear more about this program. Sprint Confidential Information – Restricted for internal use only. ©2013 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. the beat - indirect version | June 11, 2014 | 5 boost mobile updates shrinkage payment plans Ending on July 1 Reminder We are officially retiring the Boost Mobile Shrinking Payments plans on July 1, so we can focus our portfolio on our new simplified Boost Mobile Monthly Unlimited Select plans. What Does This Mean for Customers on a Shrinking Payments Plan? »» Customers that are currently on a Shrinking Payments plan will be grandfathered on their plan and can continue to keep it, as well as earn Shrinking Payments discounts, if they have not yet reached the lowest level. »» Customers will not be able to keep their grandfathered plan if they allow their account to cancel. Customers have 60 days to resume service by paying their monthly payment in full or their account will be cancelled and all funds will be lost in their account balance and their phone number. »» If the grandfathered customer is swapping handsets and a price plan change is required (e.g., feature phone to Android), the customer just needs to reselect the applicable Shrinking Payments Plan for that handset. What Does This Mean for Retailers? »» As of June 1, Retailers no longer receive compensation for activations on Shrinking Payments plans. Since our packaging may still call-out Shrinking Payments plans until we move through that specific packaging inventory, customers will still be able to get on the plan by calling Care from July 1 through December 31, 2014. After December 31, customers will no longer be able to activate on Shrinking Payments plans through any channel. $15 mexico mobile promotion Final Extension thru June 16 »» This promotion provides customers with 1,000 minutes to Mobile phones in Mexico (with a $0.05/minute overage rate), as well as everything included in our $10 International Connect Plus add-on (Unlimited calls to landlines in 45 countries, Unlimited International Text Messaging, and Reduced Per Minute rates to over 200 destinations). »» Existing merchandising materials for the $15 Mexico Mobile promotion can stay up through June 16. »» Once the promotion ends on June 16, all customers with the $15 Mexico Mobile Promo will be grandfathered on the plan and will be allowed to stay on it as long as they do not cancel their account or switch off of the plan. If they lose the grandfathered plan as a result of a handset swap, they can call Boost Care to have the plan placed back on the account. Sprint Confidential Information – Restricted for internal use only. ©2013 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. the beat - indirect version | June 11, 2014 | 6 training FUNDAMENTALS OF EFFECTIVE COMMUNICATION We begin to communicate from the time we’re infants, but most people don’t realize that good communicating is a learned art. Because it happens naturally and spontaneously, very few people ever take the time to study the art and science of communication and to learn how to be very, very effective in their interactions with others. Listed are some key principles of communication and how you can apply them when interacting with customers. communicating There are three parts of each conversation that you send to your customer: »» The words represent only 7% of the message. »» Your tone of voice accounts for 38% of the message. »» Your body language accounts for 55% of the message. People are intensely visual. balance The best communicators practice a balanced dialogue in their interactions with customers. »» Top communicators dominate the listening rather than the talking. »» Practice the 70/30 rule in conversation: 70% listening and 30% talking. »» The better you listen, the more control you have to meet customer needs. listening Listening builds trust, and is the key to successful communication. »» Listen attentively, patiently, without interruptions. »» Pause (3-5 seconds) before replying. »» Question for clarification: “How do you mean?” »» Feed it back: Paraphrase the other’s statement in your own words. Each of us has lots of room to grow in terms of becoming a more effective communicator. Resolve today to invite feedback and to identify areas of your communications where you could be better. Then set a goal, make a plan, and resolve to become one of the best communicators in your field. The more things you do to improve the quality of your relationships with customers, the more successful you will be. CyberScholar June Prize & Registration With a sweat- and –water-resistant design, these SOL REPUBLIC RELAYS earbud headphones withstand moisture damage for durability. The 3-button remote and built-in microphone give you control over your connected audio device. Along with 4 different size ear tips and lightweight, low-profile design ensures secure, comfortable fit. Also, Features i5 sound engine to ensure your audio is reproduced in powerful, dynamic detail and includes a carrying case to make it easy to transport the headphones. SPG Sales Portal Training Courses Training Resources are now located on the SPG Sales Portal with new paths. SPG Sales Portal Training resources Boost Mobile Wallet Presentations SPG Sales Portal > Library > SPG/ Indirect Channel Resources Handset Insurance QRGs SPG Sales Portal > Library > Handset Insurance Plan, BB2Go & Self-Service Options QRGs SPG Sales Portal > Library > Sell It In A Minute Brand Documents Prepaid Referral Program QRGs SPG Sales Portal > Library > SPG/ Indirect Channel Resources Note: These are device and training resources previously accessed through CyberScholar Resources. You don’t want to miss out on the cool prizes that we give away monthly on CyberScholar, so be sure to log in to your profile, confirm that you’re properly registered and take the latest training course. Sprint Confidential Information – Restricted for internal use only. ©2013 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. the beat - indirect version | June 11, 2014 | 7 training(cont’d) SPG Quiz Update Available SPG Sales Portal Device Resources Training Device Resources are now located at SPG Sales Portal > Training > Boost Mobile Devices or Virgin Mobile Devices > Select desired OEM folder. product Tradesheet iPhone 5s First Look P iPhone 5c First Look P iOS7 First Look P Presentation HOW DID YOU SCORE? Check out these SPG Quiz questions that received the lowest scores. The report is as of May 2014 and the results are in ‘red’ and correct answers appear in ‘blue’. 1.Name two Referral Program updates for Boost and Virgin. Only 46% of Dealer Reps got this right. A. ‘PTN Entry’ Improvement B. “Activation Confirmation Page” Improvement C. “Reasons for Denied Customer” Improvement D. Selections A and B E. Selections A and C iPhone 5s & 5c Supplemental Training Deck P Virgin Mobile iPhone and iOS7 Top Features Demo Guide P F. Selections B and C 2.How is a Dealer eligible to receive commissions for selling the Broadband2Go by Virgin Mobile? Only 64% of Dealer Reps got this right. A. The device must be activated as a new subscriber on the Sprint network. Virgin Mobile HTC Desire P Virgin Mobile NetGear Mingle (BB2Go) P Virgin Mobile LG Volt P Virgin Mobile Kyocera Hydro Vibe P payLo Kyocera Contact P Samsung Galaxy S 5 P Boost MAX P Boost Mobile Moto G P Boost Mobile ZTE Warp 4G P G. Selections A and D Boost Mobile LG Optimus F3 P H. Selections A, B and C Boost Mobile Kyocera DuraShock P Boost Mobile Kyocera Verve P B. The device must be activated on the $55/monthly plan only. C. The Indirect Retailer must record the transaction in the epay SPARTAN WebPOS system. P D. The Dealer needs to call his Sprint account manager to get credit for the sale. E. All of the above P F. Selections A and C 3.How do the Boost Mobile Music Store $5 Credit Bundles work? Only 77.5% of Dealer Reps got this right. A. Sign up in the Boost Mobile Music Store and receive 5 credits per month. B. Each credit can be redeemed for one Full Track or Ringtone, based on which Credit Bundle the customer subscribes. Tracks or Ringtones that are FREE will not count against a customer’s credits. C. When all credits are redeemed all Full Tracks or Ringtones will show full retail price until credits are issued for the next monthly subscription period. D. All of the above E. Selections A and B The training team is here to offer support. We’ll periodically share data like the stats posted above as well as provide other useful tips. Our goal is to influence your success. Complete new STAR training courses and keep paying close attention to The Beat and so that you’ll provide the best customer service experience possible. Sprint Confidential Information – Restricted for internal use only. ©2013 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. the beat - indirect version | June 11, 2014 | 8 CARE CORNER Boost Mobile New Monthly Unlimited Plans Help your customer choose a plan that best fits their data needs. SPG June Dealer Recognition Universal Wireless in Victoria, Texas Be sure to remind customers how they can see and manage their data usage without having to call Care! Customers can view their data usage and status in My Account. They will also receive texts as they get closer to their included data allotment. The $100 Boost Nationwide Port-in Promotion has been extended to June 30 In order for “simple” ports to be processed within one business day, complete and accurate information must be provided. The two fields that are commonly entered incorrectly and can cause a port to be delayed or fail are the Account ID and Password fields. The Account ID field can be difficult to fill in correctly, because Other Service Provider (OSP) Account ID formats vary by carrier. Do yourself a favor and go to the SPG Sales Portal Library and review ‘Preventing Port-in Delays’ at SPG Library>Care Quick Tips>Preventing Port-in Delays. Store Manager, Soemi Garcia shares her Best Practices. »» Ask each and every customer if they are interested in an upgrade. »» Use online searches for customer’s issues and try to problem solve so we don’t have to call the Dealer Queue. »» When a customer comes into the store requesting a specific device we ask the customer additional questions so we can help them find the device that fits their needs. »» Explain the specs of the phone the customer is interested in, from the battery life to the screen size, whether it’s a 3G or 4G. Try not to overwhelm the customer with too much information. Great Job Soemi! Keep up the good work! Universal Wireless For Ports Already in Progress – Do Not Call the Dealer Queue Victoria, Texas SPG DAE: Bernadette Vargas-Galvan If you are working on a port that is already in progress and wish to check on the status of your port, call the National Porting Center (855) 326-7983. Sprint Confidential Information – Restricted for internal use only. ©2013 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. the beat - indirect version | June 11, 2014 | 9 ALL PACKAGES INCLUDE TALK, TEXT & DATA, PLUS 1 MONTH OF SERVICE, NO CONTRACTS. Samsung Entro™ Sleek basic flip phone with 2.0 MP camera & Bluetooth enabled YOUR COST $ 5499 Includes first month service Reef™ Kyocera Hydro Vibe™ Waterproof* with a 5 MP flash camera & camcorder 4.5" HD touchscreen and 8 MP camera 2 MP front camera YOUR COST Kyocera Event™ 3.5" touchscreen with 3.2 MP flash camera & camcorder YOUR COST $ 8499 Includes first month service $ 13499 Includes first month service LG Optimus F3™ Entry level 4G with QuickMemo Feature YOUR COST $ 16499 Includes first month service YOUR COST $ 18499 Includes first month service LG Volt™ 4.7" HD touchscreen and 8 MP camera/ 1.3 MP front camera YOUR COST $ 21499 Includes first month service / Virgin Mobile Beyond Talk packages include cost of first month of $35 monthly plan & device. Plan includes unlimited data* & messaging, plus 300 Anytime Minutes. / payLo package includes cost of first month of $40 monthly plan & device. Plan includes Unlimited Talk & Text, plus 50MB of web access.. $1.50 per additional MB. Additional terms & sales tax apply. Nationwide Sprint® Network *Includes 2.5GB/month of high-speed data. Video streaming may be limited to 3G speeds. Additional terms & sales tax apply. No annual contracts. Services subject to terms found at virginmobileusa.com/legal. Additional terms and other restrictions apply. Coverage, phones, and offers not available everywhere and subject to change without notice. See in-store materials or virginmobileusa.com for full details. ©2014 Virgin Mobile USA, L.P. All rights reserved. VIRGIN and the Virgin signature logo are registered trademarks of Virgin Enterprises Limited and are used under license. All rights reserved. Sprint and the logo are trademarks of Sprint. Samsung is a registered trademark of Samsung Electronics America, Inc. and its related entities. KYOCERA is a registered trademark of Kyocera Corporation. LG is a registered trademark of LG Corp. All other marks are the property of their respective owners. VMEDVSSQ214 5/27/14 Sprint Confidential Information – Restricted for internal use only. ©2013 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. the beat - indirect version | June 11, 2014 | 10 NICE TO KNOW SPG: Mark Your Calendar - June 18 Indirect Prepaid Dealer Webinar »» Join us Wednesday, June 18 from 11 a.m. – 12noon CT for our monthly review of Sprint Prepaid Group’s latest launches and updates. Q&A will be taken online throughout the Webcast. »» Register for the call today at https://engage.vevent.com/rt/sprint~061814. The call will be streamed. It is recommended that you listen via your computer speakers virgin: Device Software Update »» Samsung Galaxy Victory for Virgin Mobile - Started May 21 with daily rollout Sprint Confidential Information – Restricted for internal use only. ©2013 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. the beat - indirect version | June 11, 2014 | 11 Boost Mobile Phones iphone 5s 16GB $549.99 Touch ID fingerprint sensor 8MP iSight Camera FaceTime HD Camera Ultrafast LTE Wireless iPHONE 5c 16GB $449.99 A6 Chip 8MP iSight Camera 4” Retina Display Ultrafast LTE Wireless iPhone 4s $299.99 $99.99 Android 4.3, Jellybean OS 4.5” HD 720p Display w/Corning Gorilla Glass 5MP Camera w/Panoramic & Continuous Shot ™ samsung galaxy s® iii $299.99 Dual mode 3G/4G LTE Android™ 4.1.2 Operating System (Jelly Bean) Enhanced 8MP Camera w/1080p HD Video and 2MP Front-facing Camera BOOST WARP 4G $149.99 Android™ 4.1 (Jelly Bean) Dual Mode 3G/4G LTE 4.5” HD IPS Durable Touch Screen Display 8MP Camera w/ 1MP Front Facing 8GB Over 500k Apps on the App Store iCloud – your content on all your devices boost max $299.99 kyocera hydro $59.99 Android 4.0 (Ice Cream Sandwich) Waterproof* ™ Android 4.1, Jelly Bean OS 5.7” HD IPS, Touch Screen w/ Corning® Gorilla® Glass 8MP Camera w/ 1MP Front Facing ™ kyocera hydro edge Moto G $79.99 Android 4.1, Jelly Bean OS Waterproof Smart Sonic™ Receiver Technology: Crisp, Clear Sound 4” Impact Resistant Touchscreen Display ™ warp sequenttm BlackBerry® Curve™ 9310 kyocera coasttm $149.99 $79.99 Fully QWERTY Keypad w/Optical Navigation 3.2MP Camera w/Flash $29.99 2MP Camera Dual Display 2.4” Internal + External Caller ID Android (Ice Cream Sandwich) Get Android® Apps on Google Play™ 1.4GHZ Processor ™ Sprint Confidential Information – Restricted for internal use only. ©2013 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. the beat - indirect version | June 11, 2014 | 12 Boost Mobile Phones lg venicetm $179.99 Android™ 4.0 (Ice Cream Sandwich) 4.3” Durable Touchscreen QuickMemo™ to Capture, Create & Share samsung factortm $79.99 Kyocera Milano $249.99 Android™ 4.0 (Ice Cream Sandwich) Dual mode 3G/4G LTE Beats Audio™ 4.3" WVGA Super LCD2 touchscreen $149.99 Android 4.0 (Ice Cream Sandwich) Dual mode 3G/4G LTE 4.0” WVGA Touchscreen 5MP camera (1MP Front Facing) ™ Android™ 4.1, Jelly Bean OS CDMA 3G EVDO Rev A 1.4GHz Processor Samsung Galaxy Rushtm $249.99 Android® 4.1, Jelly Bean OS Dual Mode 3G/4G LTE 4.7” True HD IPS Display with Corning® Gorilla® Glass 2 Kyocera DuraShock $49.99 Android™ 2.3 (Gingerbread) Get Android™ Apps on Google Play™ 3” Touchscreen Display Slide-out QWERTY Keyboard Boost® Force Samsung Galaxy Prevail 2™ $149.99 LG Optimus F7® $29.00 Handsfree Bluetooth ® 3" Touchscreen QWERTY Keypad 2MP Camera w/Video HTC One® SV $49.99 2.4” LCD Screen Slider QWERTY To learn more & get interactive with the LG Venice, visit http:// youtu.be/JkpJca13gKU?hd=1 lg Rumor reflextm samsung array $59.99 Rugged Dura-Grip® Exterior 2” QVCA Internal Display & External Caller ID Wireless Web Enabled Sprint Confidential Information – Restricted for internal use only. ©2013 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. $79.99 Android™ 4.0 (Ice Cream Sandwich) Get Android® Apps on Google Play™ 3.5” Touchscreen LG Optimus F3 $129.99 Android 4.1.2 Jelly Bean OS Dual Mode 3G/4G LTE 1.2 GHz Dual Core Processor ™ the beat - indirect version | June 11, 2014 | 13 boost mobile phones samsung galaxy s 5 $599.99 Android 4.4.2 Kit Kat OS 5.1” Full HD Super AMOLED® display Camera - 16MP + Flash + 4x Zoom/2.0 MP Front-facing Camera LG VOLT $179.99 Android 4.4 Kit Kat OS Dual Mode 3G/4G LTE 4.7” qHD IPS Display w/ Corning Gorilla Glass 2 KYOCERA VERVE $49.99 2.4” Display Slide-out QWERTY Keyboard 2MP Camera - 2x Digital Zoom Coverage not available everywhere. Nationwide Sprint Network for voice reaches over 278 million people. Nationwide Sprint 3G Network for data reaches more than 276 million people. Sprint 4G LTE network reaches over 200 million people and the 4G WiMAX network reaches over 70 markets, on select devices. *Additional Service Required. Sprint Confidential Information – Restricted for internal use only. ©2013 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. the beat - indirect version | June 11, 2014 | 14 virgin mobile phones iPhone 5 16GB $449.99 4” Retina Display Android™ 4.1 (Jellybean) A6 Chip 13MP camera with 1.0 MP front facing 8.0MP iSight Camera w/Panorama $399.99 16GB Over 500k Apps on the App Store iCloud – your content on all your devices iphone 5s 16GB 5.0” HD display – touch screen – break resistant LG Optimus F3TM 4G LTE $549.99 Touch ID fingerprint sensor 8MP iSight Camera FaceTime HD Camera Ultrafast LTE Wireless iphone 5c 16GB $299.99 Web Only Exclusive! Ultrafast Wireless – 4G LTE iPhone 4s supreme $129.99 4G LTE 16 Hour Battery Life 4.0” Touchscreen Display 5.0MP Rear Camera Android Operating System 4.1.2 (Jelly Bean) $449.99 A6 Chip 8MP iSight Camera 4” Retina Display REEF $99.99 AWETM $79.99 Waterproof (IPX7 Support) 4.0” Touchscreen Display 5.0MP Camera w/Flash 1.0MP Front-facing Camera Ultrafast LTE Wireless iphone 4s $349.99 8GB Over 500k Apps on the App Store iCloud – your content on all your devices HTC DESIRE $279.99 Dual Mode 3G/4G WiFi Capable 4.5” qHD Touchscreen Display w/ Gorilla Glass 2 AndroidTM 4.1 (Jellybean) 5MP Camera w/1.0 MP Front Facing 720p Video Recording 4.0” Touchscreen KYOCERA RISEtm Android™ 4.0 (Ice Cream Sandwich) Touch Slider with QWERTY Keyboard (3.5” HVGA IPS Display) KYOCERA EVENT $79.99 $49.99 Android™ 4.0 (Ice Cream Sandwich) 3.5” Touchscreen Display 3.2MP Camera w/LED Flash & Video For information on current rates and service plans, please visit virginmobileusa.com.All prices exclude taxes. Int’l services extra. Prohibited data uses apply. State and local sales taxes and fees may apply when adding funds to your account. Pricing and service details subject to change. Coverage is not available everywhere. Coverage not available everywhere. Nationwide Sprint Network for voice reaches over 278 million people. Nationwide Sprint 3G Network for data reaches more than 276 million people. Sprint 4G LTE network reaches over 200 million people and the 4G WiMAX network reaches over 70 markets, on select devices. Sprint Confidential Information – Restricted for internal use only. ©2013 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. the beat - indirect version | June 11, 2014 | 15 virgin mobile phones new! kyocera hydro samsung Galaxy S® iii 4G $299.99 LTE vibe 3G/4G LTE Network Edge-to-Edge 4.5” qHD Display with Impact-Resistant Glass Smart Sonic™ Receiver Technology 8MP Rear-facing Camera + Flash (2MP Front-facing Camera) Android™ 4.3 Jelly Bean Android™ 4.1.2 OS (Jelly Bean) Dual mode 3G/4G LTE Enhanced 8MP camera with 1080p HD video and 2MP frontfacing camera samsung Galaxy Victory™4G LTE $149.99 $249.99 Android 4.1.2 OS (Jelly Bean) Dual mode 3G/4G LTE 4.0” Touchscreen ™ samsung galaxy ringtm $149.99 4.0” Touchscreen Display 1.4 GHz Processor Android 4.1 OS (Jelly Bean) LG VOLT $179.99 Android 4.4 Kit Kat OS Dual Mode 3G/4G LTE 4.7” qHD IPS Display w/ Corning Gorilla Glass 2 samsung galaxy s 5 $599.99 Android 4.4.2 Kit Kat OS 5.1” Full HD Super AMOLED® display Camera - 16MP + Flash + 4x Zoom/2.0 MP Front-facing Camera For information on current rates and service plans, please visit virginmobileusa.com. All prices exclude taxes. Int’l services extra. Prohibited data uses apply. State and local sales taxes and fees may apply when adding funds to your account. Pricing and service details subject to change. Coverage is not available everywhere. Coverage not available everywhere. Nationwide Sprint Network for voice reaches over 278 million people. Nationwide Sprint 3G Network for data reaches more than 276 million people. Sprint 4G LTE network reaches over 200 million people and the 4G WiMAX network reaches over 70 markets, on select devices. Sprint Confidential Information – Restricted for internal use only. ©2013 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. the beat - indirect version | June 11, 2014 | 16 broadband2go devices overdrive protm 3g/4g mobile hotspot $119.99 Connects up to 5 Wi-Fi Enabled Devices LCD Display u600 3g/4g usb stick $49.99 Easy Installation on Windows & MAC ® netgear mingle mobile hotspot $99.99 Dual-Mode 3G/4G LTE Connect up to 10 Wireless Devices paylo by virgin mobile phones SAMSUNG ENTRO $14.99 External Color Display Web Access kyocera kona $19.99 2.0 MP Camera Dual Screens Bluetooth® (2.1 + EDR) Text & Picture Messaging kyocera briotm $29.99 QWERTY Keypad 1.3 MP Camera w/Digital Zoom Bluetooth® Email & Web Access Samsung montage $39.99 Slideout QWERTY Keypad 2.0 MP Camera & Camcorder Bluetooth® KYOCERA CONTACT $39.99 2.4” Display Slide-out QWERTY Keyboard 2MP Camera - 2x Digital Zoom Check out virginmobileusa.com for a detailed map to check coverage in your area. ©2014 Sprint. All rights reserved. VIRGIN and the Virgin signature logo are registered trademarks of Virgin Enterprises Limited and are used under license. Boost Mobile and the Logo are trademarks of Boost. Sprint and the logo are trademarks of Sprint Nextel. BlackBerry ®, RIM ®, Research In Motion® SURETYPE®, SUREPRESS™ and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world. Used under license from Research In Motion Limited. KYOCERA is a registered trademark of Kyocera Corporation. The Bluetooth word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by Kyocera Corporation is under license. Samsung is a registered trademark of Samsung Electronics America, Inc. and its related entities. LG is a registered trademark of LG Corp. Optimus is a trademark of LG Electronics, Inc. All other marks are the property of their respective owners. Appearance of phone may vary. Phone screen images simulated. Motorola and the Stylized M Logo are registered in the U.S. Patent and trademark office. Google, Android and Android Market are the trademarks of Google, Inc. Other marks are the property of their respective owners. Sprint Confidential Information – Restricted for internal use only. ©2013 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. the beat - indirect version | June 11, 2014 | 17
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