How to configure WSAM for Windows Drive Mapping By Ravi Vinukonda Copyright © 2005 Juniper Networks, Inc. Proprietary and Confidential www.juniper.net 1 First, ensure that you have the SAM license installed Copyright © 2005 Juniper Networks, Inc. Proprietary and Confidential www.juniper.net 2 Enable WSAM for an IVE role Copyright © 2005 Juniper Networks, Inc. Proprietary and Confidential www.juniper.net 3 Enable WSAM Copyright © 2005 Juniper Networks, Inc. Proprietary and Confidential www.juniper.net 4 Configure WSAM Application properties Copyright © 2005 Juniper Networks, Inc. Proprietary and Confidential www.juniper.net 5 Configure WSAM Application properties Copyright © 2005 Juniper Networks, Inc. Proprietary and Confidential www.juniper.net 6 Configure WSAM Application properties - Add Standard Application Copyright © 2005 Juniper Networks, Inc. Proprietary and Confidential www.juniper.net 7 Configure WSAM Application properties - ADD “NETBIOS FILE BROWSING” Copyright © 2005 Juniper Networks, Inc. Proprietary and Confidential www.juniper.net 8 Configure WSAM Application properties Copyright © 2005 Juniper Networks, Inc. -Add Servers list Proprietary and Confidential www.juniper.net 9 Configure WSAM Application properties – Server NetBIOS name or ip address AND tcp port Copyright © 2005 Juniper Networks, Inc. Proprietary and Confidential www.juniper.net 10 Configure WSAM Application properties – Server NetBIOS name or ip address AND tcp port Copyright © 2005 Juniper Networks, Inc. Proprietary and Confidential www.juniper.net 11 Configure WSAM session options Copyright © 2005 Juniper Networks, Inc. Proprietary and Confidential www.juniper.net 12 Configure WSAM session options – Auto Launch and Auto upgrade Copyright © 2005 Juniper Networks, Inc. Proprietary and Confidential www.juniper.net 13 Configure IVE Resource policies for SAM Copyright © 2005 Juniper Networks, Inc. Proprietary and Confidential www.juniper.net 14 Configure IVE Resource policies for SAM Copyright © 2005 Juniper Networks, Inc. Proprietary and Confidential www.juniper.net 15 Configure IVE Resource policies for SAM – New policy Copyright © 2005 Juniper Networks, Inc. Proprietary and Confidential www.juniper.net 16 Configure IVE Resource policies for SAM Copyright © 2005 Juniper Networks, Inc. Proprietary and Confidential www.juniper.net 17 End User Experience – WSAM installation and Reboot Alert Copyright © 2005 Juniper Networks, Inc. Proprietary and Confidential www.juniper.net 18 End User Experience – Launching WSAM session after reboot Copyright © 2005 Juniper Networks, Inc. Proprietary and Confidential www.juniper.net 19 End User Experience – Map network Drive Copyright © 2005 Juniper Networks, Inc. Proprietary and Confidential www.juniper.net 20 Congratulations. Copyright © 2005 Juniper Networks, Inc. Proprietary and Confidential www.juniper.net 21 WSAM Supported platforms: OS Service Package version 5.0 Windows XP: Internet Explorer 6.0 Windows XP SP2*: Internet Explorer 6.0 Windows 2000: Internet Explorer 5.5 SP2 and Internet Explorer 6.0 Windows XP SP2*: Firefox 1.0 Windows 2000: Firefox 1.0 Windows 98 SE: Internet Explorer 6.0 WSAM + NetBIOS is not supported in Windows 98 Windows ME: Internet Explorer 6.0 WSAM + NetBIOS is not supported in Windows ME * To use J-SAM, W-SAM, or Terminal Services with Windows XP SP2, the XP SP2 Hot Fix (http://support.microsoft.com/default.aspx?scid=kb;en-us;884020) is required. Refer to the Juniper Networks Support Site (http://www.juniper.net/support) for more details. Copyright © 2005 Juniper Networks, Inc. Proprietary and Confidential www.juniper.net 22 Known Issues If an administrator configures W-SAM with NetBIOS support, once a user installs W-SAM, they are prompted to reboot their PC before continuing. If they do not reboot, W-SAM does not function correctly To access a windows file share by hostname using W-SAM, the administrator must explicitly configure the server’s NetBIOS name (alphanumeric string up to 15 characters) Users must launch drive maps through WSAM in one of the following ways: - NetUse--At the Command prompt, type: net use * \\server\share /user:username - Right Click on My computer -> Map network Drive, or Explorer-enabled drive mapping. - In Windows Explorer, go to Tools username”. Map Network Drive, then select “Connect using a different When W-SAM is enabled with NetBIOS support, the presence of an installed VPN client can cause unexpected behavior. A common symptom is that NetBIOS connections work using IP addresses but not using hostnames. This issue is generally resolved by releasing and renewing the IP bindings (e.g. using ipconfig). Some extreme cases might require the VPN client to be uninstalled. On Windows 2000 and Windows XP systems, drive mapping through W-SAM is not supported if the users log into a domain (when logging into their PC). If this occurs, the user should see one of the following error messages: “No Windows NT or Windows 2000 Domain Controller is available for…” or “There are currently no logon servers available to service the logon request.” This is caused by Windows 2000 behavior which causes domain credentials to be cached. To work around this issue, please have the users log into their PC as a local or workgroup user or use ‘net use’ at the command prompt. Copyright © 2005 Juniper Networks, Inc. Proprietary and Confidential www.juniper.net 23
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