1. food and drink

8'' Bamboo Steamer with chopsticks
Please read the manual fully before using the appliance and keep the
manual safe for future reference.
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How to use

Before using the product for the first time we recommend that you wash the
steamer and chopsticks by hand in hot soapy water.

Start the cooking process by placing the bamboo steamer on top of a similar
sized pan or a pot filled with water. Make sure that the steamer is secure
before beginning the cooking process.

Alternatively you can use a pot, saucepan or wok that is larger than the
steamer. This should be done by placing a suitable rack at the bottom of the
chosen cooking utensil. The steamer should then be placed on top of the rack
ensuring that the base of the steamer is above the level of the water.

Ensure that you have enough water so it does not run dry whilst cooking. It is
vitally important that the water level in the utensil does not go into the
steamer, as this would result in the food becoming boiled and not steamed.

We recommend that you line the steamer tray with banana leaves, lettuce,
Chinese Pak Choi or aluminum foil. This will stop the food from sticking to the
bottom of the steamer tray.

Place the food that you require to cook in the steamer in a single layered
fashion. Do not put food directly on top of each other. Making sure that
there is space left around the food as this will allow the steam to circulate.

The Steamer has two trays which can be used at the same time or singularly,
in accordance with the amount of food you wish to cook. When using both
trays to cook with we recommend that you swap the steamers half way
through the cooking process. This will ensure that the food is cooked evenly;
cooking times may vary depending on the type of food being cooked.

Once the food is cooked to your satisfaction remove the hot food safely using
the correct kitchen utensils.
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Cleaning and care instructions

We recommend you wash the steamer and chopsticks by hand in hot
soapy water and use a soft brush to clean any food remaining in the
steamer tray.

Ensure that the steamer and chopsticks are fully air-dried before storing.

Always store the bamboo steamer and chopstick in a cool and wellventilated area.
Caution

Do not allow children to play with the steamer.

Do not leave the bamboo steamer unsupervised during the cooking
process.

Do not put the Bamboo steamer on direct heat.

The steamer will become very hot during use please be aware that you
should not touch the steamer during the cooking process. Always use
oven gloves when removing the steamer from the top of the chosen
cooking utensil once the food has been cooked to your satisfaction.

Always be cautious of the steam escaping when opening the bamboo
steamer as this could cause a risk of burning.
UK and EU Guarantee
Your new Andrew James product comes with a 24 month guarantee and a 2 year
fixed warranty, effective from receipt confirmation. Your receipt or order number is
required as proof of purchase date so it is imperative that you keep it safe. This
guarantee only applies if the item has been used solely for the use intended, and all
instructions have been followed accordingly. Please note this product is only for
domestic not commercial use.
Abuse of your product will invalidate the guarantee. Returned goods can only be
accepted if repackaged properly within the original colour product box, and
presented with the original receipt of sale/order number. This does not affect your
statutory rights.
Returned products must be cleaned and returned to us in as close to delivery
condition as possible.
If your product develops a problem within the first 12 months of the fixed warranty,
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we will pay all shipping costs to have it returned to us. After 12 months the
customer will be liable for the cost of returning the product to us. We will then pay
to have the repaired/replaced item shipped back to the customer.
If you wish to return your item for a full refund, you have the right to do so within
the first 7 days. For our returns policy please go to
www.andrewjamesworldwide.com
Customers are responsible for any taxes applied to our products when they are
shipped outside of the EU.
All of our prices are inclusive of VAT.
Once a product has been returned to us, we will aim to repair or replace it within
30 days of receipt.
The guarantee does not cover any defect arising from improper use, damage, buildup of lime scale or repair attempts made by third-parties. Also, the guarantee does
not cover normal wear and tear of individual parts.
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