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NIC.br Annual Workshop on
Survey Methodology –
2015 Edition
Draft Programme
About the Event
Seeking to create opportunities of discussion and capacity-building, the NIC.br Annual Workshop on Survey
Methodology addresses theoretical and practical concepts regarding survey methodology, stimulating the debate
and the exchange of expertise among researchers, policymakers and representatives of civil society and
international organizations.
Format
The workshop is composed of lectures and mini courses that include interactive activities, practical examples and
case studies. All content is delivered in English, and there is no simultaneous translation service. No fees are
charged and all the course material will be provided at the course.
Venue
Brazilian Network Information Center - NIC.br
Av. das Nações Unidas, 11.541 - 7th floor / Brooklin Novo
São Paulo - SP - Brazil
About the speakers
Alison Gillwald
Alison Gillwald (PhD) is Executive Director of Research ICT Africa and holds an adjunct professorship at the
Management of Infrastructure Reform and Regulation Programme at the University of Cape Town Graduate
School of Business, where she convenes an ICT policy and regulatory executive training programme for regulators,
policy-makers and parliamentarians; and supervises doctoral students. Alison was appointed by then President
Mandela on the advice of Parliament to serve on the founding Council of the South African Telecommunications
Regulatory Authority (SATRA). Prior to that she set up the policy department at the first Independent
Broadcasting Authority.
She also served on the first South African national digital advisory body which reported on digital migration in
2001; the board of the public broadcaster; the South African Broadcasting Corporation; and is currently deputy
chairperson of the SA National Broadband Advisory Council. In 2013 she assisted the Ministry of Communication
with South Africa’s Broadband Plan: SA Connect, and in 2014 she served on the Internet Corporation for Assigned
Names and Numbers (ICANN) President’s Strategy Panel on Multistakeholder Innovation.
Liz Spencer
Liz Spencer is a Sociologist and a Fellow of both the Academy of Social Sciences and the Royal Society of Arts, who
has specialized in qualitative methods since 1973. She has held research posts at a number of British universities,
including the London School of Economics, The London Graduate School of Business Studies, The University of
Kent and the University of Essex, and was a Research Director at the National Centre for Social Research. She
teaches a range of short courses for the Social Research Association and for the Universities of Hong Kong,
Fribourg, Aberdeen and Essex, and has been a Visiting Professor at the Institute for Higher Studies in Vienna.
Currently Liz is an independent research consultant and partner in Q2 training Complete. Her recent publications
include Rethinking Friendship: Hidden Solidarities Today; chapters in Qualitative Research Practice (Ritchie et al,
2013), and a report for the Cabinet Office on judging the quality of qualitative research and evaluation. Together
with Jane Ritchie, she pioneered ‘Framework’, a matrix-based approach to data management and display.
Course information
Policy assessment and the ICT universe
DAY 1 (April 27th 2015)
Session 1: The ICT ecosystem and policy formulation and evaluation
Purpose: To identify the challenges of evidence–based policy formulation in a globalised communication system.
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Changing nature of global and national governance
Linkages between policy/law, market structure, regulatory framework, operator conduct and sector
performance
Measuring policy outcomes against policy objectives
Session 2: Assessing the performance of the telecommunications regulatory environment
Purpose: To explore the perception survey as a methodology to benchmark national regulatory performance using
indicators.
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Value and limitations of perception surveys
Ensuring anonymity: Building trust/credibility
Longitudinal and comparative analysis
Session 3: Supply-side ICT indicators to assess policy outcomes and inform regulation
Purpose: To gain insights into how the absence and problems associated with operator data can be overcome in
order to inform evidence- based regulation and monitoring of progress towards meeting policy objectives.
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International Telecommunications Union (ITU) ICT Indicators
Reliability of data
Overcoming supply-side data shortfalls
Challenges of assessing prices in converged voice and data world
Session 4: Case study on using price indicators to track mobile termination rate effects and influence policy and
regulation
DAY 2 (April 28th 2015)
Session 5: Demand-side data for policy formulation and assessment
Purpose: To share strategies and methodologies to move beyond basic descriptive national indicators to acquire
the data necessary to inform points of policy intervention.
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Using data from the census and household survey for high level national and subnational ICT data
In-depth surveys in households, with individual and the informal sector to understand drivers, barriers to
fixed, mobile and broadband access and use
Cost effective strategies and compromises
Session 6: Qualitative methods to supplement quantitative data
Purpose: To understand which questions can and cannot be answered (better) by different methodologies.
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How to answer the questions elicited by survey findings
Focus groups
Ethnographic studies
Session 7: Case study: surveys on household and individual ICT access and use in Africa. Moving beyond sexdisaggregated data and descriptive indicators to understanding underlying factors of gender inequality.
Session 8: Can big data and open data be a public good?
Purpose: To think about the potential of big data to answer certain national policy questions (not just ICT) and the
impact of this on other fields of study and methods and how can access to it be safeguarded in the public interest.
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Definitions of big data: concepts and property
Privacy and anonymity
The potential of big data and open data as a public good
QUALITATIVE RESEARCH - DESIGN AND ANALYSIS – Prof. Liz Spencer
DAY 3 (April 29th 2015)
Session 1: Design in Qualitative Research
Purpose: To equip participants with a good understanding of the planning and preparation required when
conducting a qualitative research project.
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The nature of qualitative research – what it can and cannot deliver
Main methods and techniques
Developing qualitative research questions
Choosing an appropriate research strategy
Designing topic guides for use in interview or focus group based studies
Drawing a qualitative sample
Judging the ‘quality’ of qualitative research
DAY 4 (April 30th 2015)
Session 2: Analysis of qualitative data
Purpose: To make sense of qualitative data and learn the basics of thematic analysis.
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Alternative approaches to qualitative analysis
Key stages in the analytic process
The contribution of computer assisted analysis software
Data management
Developing qualitative categories
Agenda
Day 1: April 27th
08:00 – 08:45
08:45 – 09:00
9:00 – 10:00
Registry and welcome coffee
Welcome words
Alexandre Barbosa (Cetic.br)
Opening Lecture: Bridging the data divide: building real policies for
real people
Sonia Jorge (Alliance for Affordable Internet – A4AI)
10:00 – 10:20
Coffee-break
10:20 – 13:00
Short Course I: Understanding the ICT ecosystem for evidence based
policy formulation and evaluation
Alison Gillwald (Research ICT Africa – RIA)
13:00 – 14:00
Lunch
14:00 – 15:30
Short Course I: Understanding the ICT ecosystem for evidence based
policy formulation and evaluation
Alison Gillwald (Research ICT Africa – RIA)
15:30 – 15:50
Coffee-break
15:50 – 17:00
Short Course I: Understanding the ICT ecosystem for evidence based
policy formulation and evaluation
Alison Gillwald (Research ICT Africa – RIA)
Day 2: April 28 th
09:00 – 10:40
Short Course I: Understanding the ICT ecosystem for evidence based
policy formulation and evaluation
Alison Gillwald (Research ICT Africa – RIA)
10:40 – 11:00
Coffee-break
11:00 – 13:00
Short Course I: Understanding the ICT ecosystem for evidence based
policy formulation and evaluation
Alison Gillwald (Research ICT Africa – RIA)
13:00 – 14:00
Lunch
14:00 – 15:30
Short Course I: Understanding the ICT ecosystem for evidence based
policy formulation and evaluation
Alison Gillwald (Research ICT Africa – RIA)
15:30 – 15:50
Coffee-break
15:50 – 17:00
Short Course I: Understanding the ICT ecosystem for evidence based
policy formulation and evaluation
Alison Gillwald (Research ICT Africa – RIA)
Day 3: April 29 th
09:00 – 10:40
Short Course II: Design and Analysis in Qualitative Research
Liz Spencer (Q2 Training Complete)
10:40 – 11:00
Coffee-break
11:00 – 13:00
Short Course II: Design and Analysis in Qualitative Research
Liz Spencer (Q2 Training Complete)
13:00 – 14:00
Lunch
14:00 – 15:00
Short Course II: Design and Analysis in Qualitative Research
Liz Spencer (Q2 Training Complete)
15:00 – 15:20
Coffee-break
15:20 – 17:00
Short Course II: Design and Analysis in Qualitative Research
Liz Spencer (Q2 Training Complete)
Day 4: April 30th
09:00 – 10:40
10:40 – 11:00
11:00 – 13:00
13:00 – 14:00
14:00 – 15:30
15:30 – 15:50
15:50 – 17:00
Short Course II: Design and Analysis in Qualitative Research
Liz Spencer (Q2 Training Complete)
Coffee-break
Short Course II: Design and Analysis in Qualitative Research
Liz Spencer (Q2 Training Complete)
Lunch
Short Course II: Design and Analysis in Qualitative Research
Liz Spencer (Q2 Training Complete)
Coffee-break
Short Course II: Design and Analysis in Qualitative Research
Liz Spencer (Q2 Training Complete)