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2. motorcycles

Consumer Warranty
Information
2012 U.S. Motorcycles
BMW Motorrad
USA
©2012 BMW of North America, LLC
Logo and trademark are registered
Printed in U.S.A.
3/11
MCS-012
BMW of North America, LLC
Woodcliff Lake, NJ 07677-7731
Notice
The “National Traffic & Motor Vehicle Safety Act of 1966” requires
manufacturers to be in a position to contact the vehicle owners when a
correction of a product defect becomes necessary. At the time of resale
of this motorcycle, fill in and mail this postcard to BMW NA. If a change
of address takes place, also notify BMW NA via this postcard.
For immediate updates or if there are no cards left please contact the
BMW Customer Relations Center at: 1-800-831-1117
The information supplied by you will be used by BMW to update new
owner and customer information. Rest assured that we will not rent or sell
your personal information to anyone. To see our privacy policy please go
to http://www.bmwmotorcycles.com/privacy.html or call 1-800-831-1117.
Table of Contents
PAGE
Contents...........................................................................................................1
Responsibilities of Ownership......................................................................2
BMW Customer Satisfaction.........................................................................4
Customer Assistance Notification................................................................7
Customer Warranty Information............................................................. 9-26
Emission Control Maintenance Schedule..........................................27-32
Change of Ownership.......................................................................................
1
Responsibilities of Ownership
Dear BMW Owner;
Congratulations on the purchase
of your new BMW motorcycle.
Whether you have just purchased
your first BMW or you are a previous owner, we hope your new BMW
will live up to your expectations in
every way.
The proper care and service of
your new BMW is essential to its
safe, dependable operation, longevity and to the protection of your
investment.
Your BMW is covered by a new
motorcycle limited warranty, noise
emission warranty/tampering provisions and an emissions related
defect warranty. Detailed warranty
­information is contained on pages
9-26.
Our Customer Relations and Services Department, now accessible
via a toll free number, is at your
­service. The phone number is 1-800831-1117.
We recommend that you place all
the service needs of your BMW in
the hands of your BMW motorcycle
dealer who has made a ­substantial
2
investment in Service Training,
­Special Tools, Diagnostic Equipment and Original BMW Parts.
­Certified Technicians perform high
quality repairs in a minimum amount
of time.
BMW personnel work closely with
BMW motorcycle dealers to maintain the highest standards for their
service and parts department.
This booklet is provided by BMW
Motorrad USA to inform you of
­applicable motor­cycle warranties.
BMW manufactures its motorcycles to high production quality
standards. Your Rider’s Manual for
your BMW motorcycle will provide
information on operating instructions, safety and riding hints, ­general
specifications, as well as care and
maintenance procedures and
­intervals.
The finish of your motorcycle will
be enhanced by regular washing
with approved cleaning products,
avoiding high pressure washing
systems, and touching up any stone
chip damage immediately. Since
paint finishes are susceptible to
fading from environmental influences,
we strongly recommend that your
motor­cycle remain covered when
not in use. Your authorized BMW
motorcycle dealer sells a complete
line of care products approved by
BMW Motorrad USA.
Safe operation of the disc brake
system on your motorcycle will be
realized by following BMW’s recommendation to change brake fluid
bi-annually regardless of mileage.
More frequent changes may be dictated by the climatic severity of your
geographic location.
When your motorcycle is not in
regular use, the Rider’s Manual for
your BMW motorcycle gives you
suggested steps in the proper
­storage of your motorcycle and
specific instructions regarding
care of your motorcycle battery.
The effort you make to provide
regularly scheduled mainten­ance, proper care for the finish
and consistent annual servicing
will reward you with years of safe
and reliable enjoyment of your
motorcycle. Always carry your
vehicle documentation when
traveling.
BMW Motorrad USA
3
Consumer Satisfaction
• Customer Relations and Service
4
BMW Customer Relations and Service
Your satisfaction with our product and
the services provided by authorized
BMW motorcycle dealers is of great
importance to us. We take pride in
our product, as does the BMW
motor­cycle dealer who services it. If
you should ever have a question
regard­ing your BMW motor­cycle
dealer’s service or your BMW’s performance we recommend that you
contact your authorized BMW motorcycle dealer.
When contacting an authorized
BMW motorcycle dealer we suggest ­that, depending upon the
­nature of your contact, you discuss the m
­ atter with either the
Sales, Service, or Parts Manager.
Since all matters will be resolved
at the BMW motorcycle dealer’s
level, it is important that they be
given the opportunity to provide
a solution. Should you feel that
you were not provided with the
proper response, we urge you
to contact the General Manager
or BMW motorcycle dealer
­Principal.
Despite the best intentions of
all parties, a misunderstanding
may occur between you and your
BMW motorcycle dealer. Should
this ­occur and you require further
assist­ance, you may wish to con-
tact BMW Motor­rad USA, Customer Relations and Service
Dept., at 1-800-831-1117. When
calling, we ask that you provide the
following information:
1. Your name, address and telephone number.
2. Vehicle Identification Number
(last seven digits).
3. Vehicle’s delivery date and mileage.
4.S e l l i n g B M W m o t o rc yc l e
dealer’s name.
5. Servicing BMW motorcycle
dealer’s name.
6. Description of the problem.
A BMW Motorcycle Customer Relations and Service Representative
will carefully ­review all the facts
­involved and let you know what
­further action will be taken in conjunction with your BMW motorcycle
dealer. Please remember: the first
step in resolving a complaint is
to c
­ ontact the authorized BMW
motor­cycle dealer that performed
the work on your motor­cycle.
They have the equipment and the
personnel necessary to achieve
this goal.
We are confident that every ­effort
will be made to ensure your
­satisfaction.
5
Consumer Warranty Information
• Limited Warranty 2012 Models
• Noise Emissions Warranty/Tampering Provisions
• Emissions Related Defect Warranties (2)
• Limited Warranty
Original BMW Motorcycle Parts which include the following:
— Parts replaced at the BMW motorcycle retailer
— Parts sold over the counter
— Parts purchased mail order
• Limited Warranty
Original BMW Motorcycle Rider’s Wear
6
Customer Assistance Notification
During a specified period, (usually
the earlier of 12 months or 12,000
miles, though this period varies by
state), some states require us or
our authorized BMW motorcycle
dealer, to repair in a reasonable
number of attempts, any defect or
condition which substantially impairs the use, value, or safety of a
new vehicle sold, leased, or registered in that state for personal or
family use.
A “reasonable number of attempts” has been defined as (i)
two or more attempts to repair the
same defect (this may vary by
state) or (ii) that the same defect
has caused the vehicle to be out
of service for more than 20 days
(this period may vary by state),
except for delays created by conditions beyond our control.
If we are unable to correct a defect
or condition covered by these
statutes in a reasonable number
of attempts, we are obligated ­either
to replace the vehicle or reimburse
the owner/lessee in an amount
equal to the purchase price or
lease payments paid by the
owner/lessee, less that amount
directly attributable to use of the
vehicle by the owner/lessee.
You should send written notification directly to BMW of
North America, LLC of the existence of an alleged defect.
Send written communication to:
BMW Motorrad USA
Customer Relations and
Service Department
P.O. Box 1227
Westwood, NJ 07675-1227
or call
1-800-831-1117
BBB Auto Line
If your concern is still not resolved
to your satisfaction, BMW offers
additional assistance through BBB
AUTO LINE in ARKANSAS, CALIFORNIA, IDAHO, IOWA, GEORGIA, MINNESOTA and PENNSYLVANIA. BBB AUTO LINE is a ­
dispute resolution program administered by the Council of Better Business Bureaus. BBB AUTO LINE
resolves disputes through mediation or arbitration. Mediation is an
informal proceeding whereby a
neutral third party (mediator) helps
the parties to find an acceptable
resolution. Arbitration is also an
informal proceeding in which an
impartial third party renders a decision after a hearing at which both
parties have an opportunity to be
7
heard. You can select mediation or
arbitration or both.
The program is free of charge to you,
the consumer, but there are some
minimum requirements for participation in the program. Please contact
BBB AUTO LINE at the address or
phone number listed below for more
details:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, VA 22203
(703) 276-0100
If you wish to use the program and
you qualify for participation, you will
be required to provide the following
information:
➢ Your name and address
➢ The vehicle identification number
(VIN)
➢ The make, model and year of
your vehicle
➢ A description of the problem
with your vehicle.
BBB AUTO LINE will also ask you
for other information that may help
resolve your concerns, such as the
purchase price of your vehicle, any
mileage at the time of purchase, the
current mileage, and copies of repair orders.
8
BBB AUTO LINE will notify you when
your claim has been filed. If you
decide to arbitrate you may attend
the hearing in person or by telephone. You may bring witnesses
and give supporting evidence. You
may also submit your claim in writing and ask for a decision on the
documents you submit, without
attending a hearing. BBB AUTO
LINE will usually render a decision
within 40 days from the time you
file your complaint. The decision is
binding on BMW if you decide to
accept it. BMW must comply with
the decision within the time frame
specified by the arbitrator.
Important: You must use BBB
AUTO LINE before asserting in
court any rights or remedies created by the Magnuson Moss Warranty Act, (“The Act”) 15 U.S.C.
Sec. 2301, et seq. You may also
be required to use BBB AUTO
LINE before seeking remedies under your state’s “Lemon Law”. If
you choose to seek redress by
pursuing rights and remedies not
created by Title 1 of Magnuson
Moss Warranty Act, prior resort to
the BBB AUTO LINE is not required
by any provision of the Act.
Limited Warranty —
BMW Motorcycles 2012 Models
(Valid only in the U.S.A.)
BMW of North America, LLC
(“BMW NA”) warrants to the first
retail purchaser and each subsequent purchaser of 2012 US
specification BMW Motorrad USA
motor­cycles, imported by BMW
NA, or sold through the BMW NA
Military Sales Program to be free
of defects in materials or workmanship for a ­period of three (3) years
or 36,000 miles (whichever occurs
first), commencing with the date the
motor­cycle is delivered to its first
retail purchaser, or, if the motorcycle is first placed in service as a
BMW Press motorcycle, BMW Employee Lease motorcycle, BMW
Motorcycle demonstrator, BMW Display motorcycle, BMW Fleet Motorcycle or BMW Motorcycle dealer
demonstrator prior to sale at retail,
on the date the motor­cycle is first
placed in such service.
To obtain service under this warranty, the motorcycle must be
brought, upon discovery of the defect, to the workshop of any authorized BMW motorcycle dealer. This
BMW motor­cycle dealer will, without charge for parts or labor, either
repair or replace the defective part(s)
using new or authorized remanu­fac­­­­
tured parts. The decision to repair
or replace said part(s) is solely the
prerogative of BMW NA. Parts for
which replacements are made become the property of BMW NA.
BMW NA makes no other express
warranty on this product except the
warranty as to the emission control
system. The duration of any
implied warranty of merchantability, is limited to the duration
of the express warranty herein.
BMW NA hereby excludes incidental and consequential damages, including loss of time, inconvenience, or loss of use of the
vehicle, for any breach of any express or implied warranty, including implied warranty of merchantability that may be applicable to this product. Some states
do not allow limitations on how long
an implied warranty lasts, or the exclusion or limitation of incidental or
consequential damages, so the
above limitations and exclusions
may not apply to you.
This warranty gives you specific ­legal
rights, and you may also have other
rights, which vary from state to state.
Any legal claim or action arising from
any express or limited warranty contained herein must be brought within
12 months of the date it arises.
9
The following items are warranted for defects in material and
workmanship only for the first 6
months:
• Halogen, Xenon and LED bulbs
The following items are warranted for defects in material and
workmanship only for the first
12 months:
• Paint and powder coat finishes
• Chrome
The following items are warranted for defects in material and
workmanship only for the first 24
months:
• Battery
This warranty does not apply
to the following:
a) Maintenance Services: This
includes scheduled maintenance,
such as oil changes, wheel balancing; mechan­ical adjustments or repairs that become necesary
through normal wear and tear
such as throttle body synchronization, poly V-belt adjustments
or steering bearing adjustments;
or periodic maintenance such
as input and Paralever drive shaft
spline ­lubrications.
b) Service and Wear Items: This includes the replacement of light
bulbs, brake pads, linings and ­rotor
assemblies, clutch plates, steering
head, wheel and swing arm bear10
ings and ball joints, fuses, control
cables, poly V-belt replacement,
drive chains, belts, sprockets and
pulleys, exhaust pipes and mufflers for discoloration of ­finish and
rubber items such as hand grips,
heated hand grips, foot rests, foot
shift and control cable shields.
c) Batteries: Batteries that exhibit
signs of neglect and/or overcharging.
d) Tires: Tires and tubes are warranted by their respective manufacturer for d
­ e­fects in materials
and workmanship.
e) Garmin Products: Garmin products, manufactured by Garmin International and marketed by BMW
NA through BMW or for “Motorcycle” dealers are warranted by
their manufacturer, Garmin Inter­
national, for defects in material and
workmanship. Please refer to the
warranty information provided with
these products for further details.
f) Improper fuel usage: Only use
fuels advertised to have adequate
detergency and low alcohol (ethanol) content. Please refer to your
owner’s manual for important information on the fuel recommended
for use in your vehicle. Use of
fuels with insufficient detergent
and/or excess alcohol can cause
driveability problems that necessitate cleaning intake valves and
fuel injection valves, and, when
applicable, adjusting the engine
idle. We suggest having this work
performed by your authorized
BMW dealer, perhaps while regular
maintenance is performed. Your
BMW dealer can also recommend
a gasoline additive that will provide
sufficient detergency. While this
recommended unscheduled maintenance is not required in order to
maintain the emission warranty,
cleaning of intake valves or, when
applicable, fuel injection valves, or
adjustment of engine idle, necessitated by use of inappropriate
fuel, it is not covered by warranty
because no defect in material or
workmanship or component failure
is involved.
g) Failure to Service: This includes, but is not limited to, damage
attributable to failure to perform
maintenance services at the spec­i­fied intervals or in accordance with
the instructions in the Rider’s
Manual. Proof must be provided
­either by a paid invoice copy or filling in the appropriate boxes in the
Rider’s Manual.
h) Damage: This includes, but is not
limited to, damage resulting from
negligence, improper treatment,
extreme lack of use or improper storage, the installation and use of side
cars, three wheel conversions,
trailer hitches, the towing of trailers
of any description, acci­dents or im-
proper accident damage repairs,
corrosion from road salts, battery
acid, cleaning agents, environ­mental
influences, or treatment contrary to
the ­Riders Manual.
i) Non-BMW Parts: Damage to a
component or assembly due to the
installation of replacement parts
with specifications that differ in any
material respect from Original
BMW Parts.
j) Towing: Limited towing assistance is available through the BMW
Motorcycle Roadside Assistance
Plan.
The warranty shall be null and
void if:
1.The motorcycle is used in any
competitive events.
2.The motorcycle has been declared a total loss or sold for
salvage purposes.
3.If the Vehicle Identification
Number has been altered or
cannot be read.
4.Any performance accessory or
components attached to the
vehicle alters the original engineering and/or operating specifications which results, or
may result, in damage to other
original components.
11
Noise Emissions Warranty
BMW of North America, LLC warrants that the noise emission
­e xhaust system originally installed on this vehicle meets, at
time of sale to first purchaser,
applicable U.S. EPA noise emission standards ­under the Federal
Test Procedure.
Tampering With Noise Control
System Prohibited
Federal Law prohibits the following
acts or the causing thereof:
1.The removal or rendering inoperative by any person other than
for purposes of maintenance,
repair or replacement of any device or element of design incorporated into any new motorcycle
for the purpose of noise control
prior to its sale or delivery to the
12
ultimate purchaser or while it is
in use, or
2.The use of the motorcycle after such device or element of
design has been removed or
rendered inoperative by any
person.
Among those acts presumed to
constitute tampering are the acts
listed below:
• Change of intake cross-section.
• Alteration and/or removal of airfilter housing and/or air-filter.
• Disconnection of intake manifold
from air-filter housing.
• Use of air-filter elements of
smaller size or volume.
• Alteration and/or removal of
exhaust system or components
thereof.
Summary of BMW Limited Warranties
2012 Model Year
New BMW
36,000
Motorcycles
Miles
California
Emission
Related
Defect
Warranty
Federal
Emission
Related
Defect
Warranty
Original
BMW
Motorcycle
Parts
18,700
Miles
18,700
Miles
Unlimited
Mileage
Original
BMW
Riders’ Wear
01234
5
Years
13
California Emissions Related Defect Warranty
5 Year/18,700 Miles (30,000 Kilometers)
(Valid only for motorcycles sold and
registered in the State of California)
California Emission Control
Warranty Statement
Your Warranty Rights and
Obligations
The California Air Resources Board
and BMW of North America, LLC
(BMW NA) are pleased to explain
the emission control system warranty on your 2012 motorcycle. In
California, new motor vehicles must
be designed, built and equipped
to meet the State’s stringent antismog standards. BMW NA must
warrant the emission control ­system
on your motorcycle for the periods
of time listed below provided there
has been no abuse, neglect or improper maintenance of your motorcycle.
Your emission control system may
include parts such as the fuel-injection system, the ignition system,
and engine computer. Also included
may be hoses, belts, connectors
and other emission-related assemblies.
Where a warrantable condition exists, BMW NA will repair your motor­
cycle at no cost to you including
diagnosis, parts and labor.
14
Manufacturer’s Warranty
Coverage:
—For 5 years or 18,700 miles
(30,000 kilometers) whichever
occurs first:
If an emission-related part on
your motorcycle is defective, the
part will be repaired or replaced
by BMW NA. This is your emission control system DEFECTS
WARRANTY.
Owner’s Warranty
Responsibilities:
—As the motorcycle owner, you are
responsible for the performance
of the required maintenance
listed in your Rider’s Manual
and/or in this booklet. BMW NA
recommends that you retain all
receipts covering maintenance
on your motorcycle, but BMW
NA cannot deny warranty solely
for the lack of receipts or for your
failure to ensure the performance
of all scheduled maintenance.
—You are responsible for presenting your motorcycle to an
authorized BMW motorcycle
dealer as soon as a problem
­e xists. The warranty repairs
should be completed in a rea-
sonable amount of time, not to
exceed 30 days.
—As the motorcycle owner, you
should also be aware that BMW
NA may deny you warranty coverage if your motorcycle or a
part has failed due to abuse, neglect, improper maintenance or
un­approved modifications.
If you have any questions regarding
your warranty rights and responsibilities, you should contact:
BMW Motorrad USA, Customer
Relations and Service Dept.,
P.O. Box 1227, Westwood, NJ
07675-1227 or call: 1-800831-1117, or the California Air
Resouces Board, 1001 I Street,
Sacremento, CA 95812.
BMW of North America, LLC warrants to the first purchaser and each
subsequent purchaser that this
motor­cycle is designed, built, and
equipped so as to conform at the
time of sale with all California Air
­Resources Board emission regulations applicable at the time of manufacture and that this motorcycle is
free from defects in materials and
workmanship which cause it to fail
to conform with applicable regulations within the first 5 years or 18,700
miles (30,000 kilometers), whichever
occurs first.
The 5 year/18,700 mile (30,000 kilometers) warranty period shall ­begin
on the date the motorcycle is delivered to the first retail purchaser or, if
the motorcycle is first placed in service as a BMW Press motorcycle,
BMW Employee Lease motorcycle,
BMW Motorcycle demonstrator,
BMW Display motorcycle, BMW
Fleet Motorcycle or BMW Motorcycle dealer demonstrator prior to
sale at retail, on the date the motorcycle is first placed in such service.
To obtain service under this warranty, the motorcycle must be
brought, upon discovery of the
defect, to the workshop of any
authorized BMW motorcycle
dealer. This BMW motorcycle
dealer opera­tor will, without
charge for parts or labor (including
diagnosis), either repair or replace
the defective part(s) and other
parts affected by the failure of the
warranted part, if any. The deci­sion to repair or replace said
part(s) is solely the prerogative of
BMW of North America. Parts for
which replacements are made
become the pro­­­­p­­­­erty of BMW of
North America.
You are responsible for the performance of all required maintenance.
A failure caused by the lack of required maintenance will not be
15
covered. However, BMW NA will
not deny warranty coverage if the
lack of required maintenance was
not the cause of the failure.
BMW of North America strongly
urges that the motorcycle be maintained and serviced (at the owner’s
expense) as prescribed in the maintenance schedule for the BMW
Emission Control System. The required maintenance intervals for
your model can be found under the
Emission Control Maintenance
Schedule in this ­booklet.
It is recommended that any replacement parts used for maintenance,
repair or replacement of emission
control systems be Original BMW
Parts or Original Remanufactured
BMW Parts. The owner may elect
to have maintenance, replacement
or repair of the emission control
devices and systems performed
by any motorcycle repair establishment or individual, and may
elect to use parts other than Original BMW Parts or Original Re­manu­­­­­­­f actured Parts for such
mainten­ance, replacement or repair without invalidating this warranty; the cost of such service or
parts, however, will not be covered
under the warranty except in
cases of emergency.
16
Use of replacement parts which are
not of equivalent quality may impair
the effectiveness of emission control systems. If other than Original
BMW Parts or Original Remanufactured BMW Parts are used for
maintenance, replacement or repair
of components affecting emission
control, the owner should obtain assurances that such parts are warranted by their manufacturer to be
equivalent to Original BMW parts in
performance and durability. BMW
NA assumes no liability under this
warranty with respect to parts other
than Original BMW Parts and Original Remanufactured BMW Parts.
However, the use of non-BMW replacement parts does not invalidate
the warranty on other components
unless non-BMW parts cause
damage to warranted parts.
In the case of emergency where
an authorized BMW motorcycle
dealer is not available, repairs may
be performed at any available
service establishment or by any
individual using any replacement
part. A part not being available or a
repair not being complete within 30
days constitutes an emergency.
BMW NA will reimburse the owner
for such repair (including diagnosis) not to exceed the manu­facturer’s suggested retail price of
all warranted parts replaced and
labor charges based on the manu­
fac­turer’s recommended time allowance for the warranty repair and
the geographically appropriate
hourly labor rate that are covered
under this warranty. Replaced
parts and paid invoices must be
presented at a BMW motorcycle
dealer as a condition of reimbursement for emergency repairs not
performed at a BMW motorcycle
dealer.
BMW recommends that you retain
all receipts and maintenance
records as proof of maintenance
and service or filling in the appropriate boxes in the Rider’s Manual
and/or this booklet. Further, maintenance, replacement, or repair
of the emission control devices
and systems may be performed
by any motor­­cycle repair establishment or ­in­­­dividual using any
equivalent part without invaliddating the ­warranty.
The following list of components are
covered by this limited Emission
Control Warranty. The specific part
application-combination may vary
according to model.
1. Air/Fuel Metering System
—Intake stub pipes
—Fuel injection valves
—Fuel pressure regulator
—Throttle position sensors
—Engine control module
—Engine coolant temperature
sensor
—Intake air temperature sensor
—Intake manifold assembly
—Throttle body
—Oxygen sensor
—Idle speed control valve
2. Ignition System
—Ignition control module/
engine control module
—Ignition coil
—Ignition wires
—CD ignition control module
3. Crankcase Ventilation System
—Oil filler cap (sealed)
—Crankcase ventilation system
—Oil separator
4. Evaporative Emission Control
System
—Fuel tank
—Fuel filler cap
—Evaporative pressure valve
—Evaporative solenoid valve
—Evaporative emission canister
5. Miscellaneous
—Hoses, clamps, fittings, gaskets, seals, connectors and
tubing for the above systems.
17
6. Catalyst
7. Air Injection System
—Pulse air valve with air cut-off
The following items are covered
by the Limited Emission Control Warranty, but must be replaced at the recommended service interval at the customer’s
expense.
— Spark plugs
What is not covered:
This warranty does not cover
malfunctions caused by any of the
following: accident, flood, misuse,
improper adjustment, modification,
alteration, tampering, disconnection, improper or inadequate
maintenance, the use of leaded
fuel or fuels containing more than
10% ethanol, or other oxygenates
with more than 2.8% oxygen by
weight (i.e., more than 15% MTBE
or more than 3% methanol plus an
equivalent amount of cosolvent).
18
Emissions Related Defect Warranty 5 Year/
18,700 Miles (30,000 Kilometers)
(Valid only in the U.S.A.)
In accordance with the provisions of
Section 207(b) of the Clean Air Act,
BMW of North America, LLC (“BMW
NA”) warrants to the first retail purchaser and each subsequent purchaser that this motor­cycle is designed, built, and equipped so as to
conform at the time of sale with all
U.S. Environment Protection Agency
(EPA) emission regulations applicable at the time of manufacture and
that this motorcycle is free from defects in materials and workmanship
which cause it to fail to conform with
applicable regulations within the first
5 years or 18,700 miles (30,000 kilometers), whichever occurs first.
workshop of any authorized BMW
motorcycle dealer. This BMW motorcycle dealer operator will, without
charge for parts or labor (including
diagnosis), either repair or replace
the defective part(s) and other parts
affected by the failure of the warranted part, if any. The decision to
repair or replace said part(s) is solely
the prerogative of BMW NA. Parts
for which replacements are made
become the property of BMW NA
and must reasonably be expected
to correct the failure of the warranted
part. Parts for which replacements
are made become the property of
BMW of North America.
The 5 year/18,700 mile (30,000 kilometers) warranty period shall begin
on the date the motorcycle is delivered to the first retail purchaser or, if
the motorcycle is first placed in service as a BMW Press motorcycle,
BMW Employee Lease motorcycle,
BMW Motorcycle demonstrator,
BMW Display motorcycle, BMW
Fleet Motorcycle or BMW Motorcycle dealer demonstrator prior to
sale at retail, on the date the motor­cycle is first placed in such service.
You are responsible for the performance of all required maintenance.
A failure caused by the lack of required maintenance will not be covered. However, BMW NA will not deny
warranty coverage if the lack of required maintenance was not the
cause of the failure.
To obtain service under this warranty,
the motorcycle must be brought,
upon discovery of the defect, to the
BMW NA strongly urges that the
motorcycle be maintained and serviced (at the owner’s expense) as
prescribed in the maintenance
schedule for the BMW Emission
Control System. The required maintenance intervals for your model
can be found under the Emission
19
Control Maintenance Schedule in than Original BMW Parts and Original Remanufactured BMW Parts.
this ­booklet.
However, the use of non-BMW reIt is recommended that any replace- placement parts does not invalidate
ment parts used for maintenance, the warranty on other components
repair or replacement of emission unless non-BMW parts cause
control systems be Original BMW damage to warranted parts.
Parts or Original Remanufactured
BMW Parts. The owner may elect In the case of emergency where
to have maintenance, replacement an authorized BMW motorcycle
or repair of the emission control dealer is not available, repairs may
devices and systems performed be performed at any available
by any motorcycle repair estab- service establishment using any
lishment or individual, and may replacement part. A part not beelect to use parts other than Origi- ing available or a repair not being
nal BMW Parts or Original Re­- complete within 30 days constitutes
manu­­­­f actured Parts for such an emergency. BMW NA will reimmainten­a nce, replacement or­ burse the owner for such repair
repair without invalidating this war- (including diagnosis) not to exceed
ranty; the cost of such service or the manu­facturer’s suggested reparts, however, will not be covered tail price of all warranted parts replaced and ­labor charges based
under the warranty.
on the manu­f ac­t urer’s recomUse of replacement parts which are mended time allow­ance for the warnot of equivalent quality may impair ranty repair and the geographically
the effectiveness of emission con- appropriate hourly labor rate that
trol systems. If other than Original are covered under this warranty.
BMW Parts or Original Remanu- Replaced parts and paid invoices
factured BMW Parts are used for must be presented at a BMW
maintenance, replacement or repair motor­cycle dealer as a condition
of components affecting emission of reimbursement for emergency
control, the owner should obtain as- repairs not performed at a BMW
surances that such parts are war- motor­cycle ­dealer.
ranted by their manufacturer to be
equivalent to Original BMW parts As proof of maintenance and serin performance and durability. BMW vice, BMW Motorrad USA recomNA assumes no liability under this mends that you retain all receipts
warranty with respect to parts other and maintenance records as well as
20
filling in the appropriate boxes in the Rider’s Manual. Further, mainten­a nce, replacement, or repair of the
emission control devices and
systems may be performed by any
motorcycle repair establishment
or individual using any equivalent part without invalidating
the warranty.
You may obtain further information
concerning the emission warranties,
or report violations of warranty
terms, by contacting the Director,
Field Operations and Support Division (6406J), Environmental Protection Agency, 401 “M” Street, SW,
Washington, DC 20460 (Attention:
Warranty Claim).
The following list of components
are covered by this limited Emission
Control Warranty. The specific part
application-combination may vary
according to model.
1. Air/Fuel Metering System
—Intake stub pipes
—Fuel injection valves
—Fuel pressure regulator
—Throttle position sensors
—Engine control module
—Engine coolant temperature
sensor
—Intake air temperature sensor
—Intake manifold assembly
—Throttle body
—Oxygen sensor
—Idle speed control valve
2. Ignition System
—Ignition control module/
engine control module
—Ignition coil
—Ignition wires
—CD ignition control module
3. Crankcase Ventilation System
—Oil filler cap (sealed)
—Crankcase ventilation system
—Oil separator
—Evaporative emission canister
4. Miscellaneous
—Hoses, clamps, fittings, gaskets, seals, connectors and
tubing for the above systems.
5. Catalyst
The following items are covered by the Limited Emission
Control Warranty, but must be
replaced at the recommended
service interval at the customer’s
expense.
—Spark plugs
What is not covered:
This warranty does not cover
malfunctions caused by any of the
following: accident, flood, misuse,
improper adjustment, modification,
alteration, tampering, disconnection, improper or inadequate
maintenance, the use of leaded
fuel or fuels containing more than
10% ethanol, or other oxygenates
with more than 2.8% oxygen by
weight (i.e., more than 15% MTBE
or more than 3% methanol plus an
equivalent amount of cosolvent).
21
Limited Warranty —
Original BMW Motorcycle Parts
BMW of Nor th America, LLC
(“BMW NA”) warrants Original
BMW Parts, and Original Remanu­
factured BMW Parts, imported by
BMW NA and installed by an authorized BMW motorcycle dealer, purchased over the counter or by mail
order from an authorized BMW
motor­cycle dealer, against defects
in materials and workmanship for a
period of 24 months without mileage limitations, commencing with
the date of purchase. The warranty period shall commence from the
date of installation on all original or
original remanufactured parts installed by an authorized BMW
motor­cycle dealer. The exception
is workshop tools, which are warranted for 6 months. Warranty on
parts replaced during the warranty
period will remain in effect for the
duration of the vehicle warranty or
the replacement parts warranty,
whichever is longer.
To obtain service under this warranty for parts installed by an authorized BMW motorcycle dealer,
the BMW motorcycle must be presented to an authorized BMW
motor­cycle dealer. Upon presentation of the original repair order invoice or bill-of-sale showing the installation date and BMW part number, the dealer will repair or replace
22
said part(s) or accessories covered
by this warranty without charge for
parts or labor to the customer.
To obtain service under this warranty for parts purchased over the
counter or by mail order from an
authorized BMW motorcycle dealer, the defective part(s) or accessories must be brought to an authorized BMW motorcycle dealer.
Upon presentation of the original
sales invoice showing the purchase
date and BMW part number, the
BMW dealer will repair or replace
said part(s) or accessories covered
by this warranty free of charge. This
warranty does not cover labor
costs for the removal or installation
of the part(s) or accessories.
The decision to repair or replace
said part(s) or accessories, which
are found to be defective, is the
sole prerogative of BMW NA. Parts,
for which replacements are made,
become the property of BMW NA.
BMW NA makes no other express warranty on this product.
The duration of any implied warranties, including the implied
warranty of merchantability, is
limited to the duration of the express warranty herein contained.
BMW NA hereby excludes incidental and consequential damages, including loss of time, inconvenience, or loss of use of
the vehicle for any breach of any
express or implied warranty including the implied warranty
of merchantability that may be
applicable to this product. Some
states do not allow limitations on
how long an implied warranty lasts,
or the exclusion or limitation of incidental or consequential damages,
so the above limitations and exclusions may not apply to you. This
warranty gives you specific legal
rights, and you may also have other
rights which vary from state to
state.
This warranty does not apply to the
following:
Maintenance Services - This
includes, but is not limited to, scheduled maintenance, such as oil
changes, wheel balancing; mechanical adjustments or repairs
which become necessary through
normal wear and tear such as
throttle body synchronization or
steering bearing adjustments; or
periodic maintenance such as input, Paralever and drive shaft spline
lubrications.
Batteries - Batteries that exhibit
signs of neglect or overcharging.
Tires - Tires are warranted by their
respective manufacturer for defects
in materials and workmanship.
BMW Motorcycles Navigator The BMW Motorcycles Navigator
is warranted by its manufacture,
Garmin Corporation, for defects in
material and workmanship. Please
refer to the warranty information in
the Owner’s Manual and Reference
Guide of the BMW Motorcyles Navigator for further details.
Radio / CD Player / CB Radio
/ Kenwood FreeTalk™ / Radio / Inter­com / Head­set / Cell
Phone In­ter­face / BMW Motorcycle Navigator - Service performed by any­one other than the
component manu­facturer, which results in damage to the product. Any
of the above described components
subjected to contamination of any
nature, or which is ­altered, defaced
or removed, or which has been
connected, installed, adjusted, or
repaired other than in accordance
with instructions furnished by BMW
NA or the manufacturer of the individual component. Elimination of
static or other electrical interference external to the audio system
or adjustments. The serial ­number
of the individual component must
appear on the original sale document.
23
Maintenance Items - This includes, but is not limited to, scheduled maintenance, such as oil
changes, wheel balancing; mechanical adjustments or repairs
that become necessary through
normal wear and tear such as
throttle body synchronization, poly
V-belt adjustment and/or replacement or steering head bearing adjustment; or periodic maintenance
such as rear drive chain or drive
belt adjustments.
Service & Wear Items - This includes, but is not limited to, the replacement of light bulbs, brake
pads, linings and rotor assemblies,
clutch plates, rear drive chain and
sprockets, rear drive belt and belt
wheels, steering head dampers,
steering head, wheel and swing
arm bearings and ball joints,
fuses, control cables, exhaust
pipes and mufflers for discoloration of f­ inish and rubber items such
as hand grips, heated hand grips,
foot rests, foot shift and control
cable shields.
Lack of Service - This includes,
but is not limited to, damage attributed to failure to perform maintenance at the specified intervals or
in accordance with the instructions
in the Rider’s Manual and/or this
24
booklet. Proof must be provided
either by a paid invoice copy or
by filling in the appropriate boxes
in the Rider’s Manual.
Damage - This includes, but is not
limited to, damage resulting from
negligence, improper treatment,
accidents or improper accident
damage repairs, corrosion from
road salts, battery acid, cleaning
agents, environmental influences,
or treatment contrary to the Rider’s
Manual.
Non-BMW Parts - Damage to a
component or assembly due to the
installation of replacement parts
with specifications that differ in
any material respect from Original
BMW Parts.
Towing - Note: Limited towing
­assistance is available through the
BMW Motorcycle Roadside Assistance Plan.
The warranty shall be null and
void if:
1.The motorcycle is used in
any competitive events.
2.The motorcycle has been
declared a total loss or sold
for salvage purposes.
3.If the Vehicle Identification
Number has been altered or
cannot be read.
4.Any performance accessories or components attached
to the vehicle alters the original engineering and/or operating specifications which results or may result in ­damage
to other original components.
25
Limited Warranty Original BMW Motorcycle Riders’ Wear
BMW of North America, LLC (“BMW
NA”) warrants Original BMW Motorcycle Riders’ Wear, distributed by
BMW NA, and purchased over the
counter or by mail order from an
authorized BMW motorcycle dealer,
against defects in materials and
workmanship for a period of 24
months, commencing with the date
of purchase.
To obtain service under this warranty, the defective Riders’ Wear
must be brought to an authorized
BMW motorcycle dealer. Upon
presentation of the original sales invoice showing the purchase date
and BMW part number, the BMW
motorcycle dealer will repair or exchange the item free of charge. The
decision to repair or exchange said
item(s), which are found to be defective, is the sole prerogative
of BMW NA. Items for which exchanges are made, become the
property of BMW NA.
BMW NA makes no other express warranty on this product.
The duration of any implied warranties, including the implied
warranty of merchantability, is
limited to the duration of the express warranty herein contained.
26
BMW NA hereby excludes incidental and consequential damages, including loss of time,
i n c o nve n i e n c e , o r l o s s o f
use of the vehicle or product for any breach of any
express or implied warranty including the implied warranty of
merchantability that may be applicable to this product. Some
states do not allow limitations on
how long an implied warranty lasts,
or the exclusion or limitation of incidental or consequential damages,
so the above limitations and exclusions may not ­apply to you. This
warranty gives you specific legal
rights, and you may also have other
rights which vary from state to
state.
5 Year/18,700 Mile
Emission Control Maintenance Schedule
The maintenance schedule as shown below is required for the proper
functioning of the emission control systems with optimum vehicle performance and fuel economy.
Emission Control Maintenance Schedule
S1000 RR Models
Average Mileage
600 miles
service
Engine oil & filter
R
Valve clearance
Fuel filter
Air filter
Spark plugs
6,000 & each add.
12,000 miles
SERVICE
12,000 & each add.
12,000 miles
INSPECTION
R
IA every18,000 miles
R
Replace every 24,000 miles
R
R every 18,000 miles R
IA = Inspect and/or adjust
R = Replace
27
5 Year/18,700 Mile
Emission Control Maintenance Schedule
The maintenance schedule as shown below is required for the proper
functioning of the emission control systems with optimum vehicle performance and fuel economy.
K Models
Average Mileage
600 miles
service
Engine oil & filter
R
Valve clearance
6,000 & each add.
12,000 miles
SERVICE
12,000 & each add.
12,000 miles
INSPECTION
R
IA every 18,000 mi.
Fuel filter
Replace every 60,000 miles
Air filter
Spark plugs
R every 18,000 mi.
IA = Inspect and/or adjust
R = Replace
28
R
R
5 Year/18,700 Mile
Emission Control Maintenance Schedule
The maintenance schedule as shown below is required for the proper
functioning of the emission control systems with optimum vehicle performance and fuel economy.
R Models
Average Mileage
600 miles
service
6,000 & each add.
12,000 miles
SERVICE
Engine oil & filter
R
R
Valve clearance
IA
IA
Fuel filter
12,000 & each add.
12,000 miles
INSPECTION
R
IA
Replace every 24,000 miles
Air filter
R
Spark plugs
R
IA = Inspect and/or adjust
R = Replace
29
5 Year/18,700 Mile
Emission Control Maintenance Schedule
The maintenance schedule as shown below is required for the proper
functioning of the emission control systems with optimum vehicle performance and fuel economy.
G Models
Average Mileage
600 miles
service
6,000 & each add.
12,000 miles
12,000 & each add.
12,000 miles
SERVICE
INSPECTION
Engine oil & filter
R
R
Valve clearance
IA
R
IA
Fuel filter
Replace every 24,000 miles
Air filter
IA
IA
Spark Plugs
IA= Inspect and/or adjust
R=Replace
30
R
R
5 Year/18,700 Mile
Emission Control Maintenance Schedule
The maintenance schedule as shown below is required for the proper
functioning of the emission control systems with optimum vehicle performance and fuel economy.
F Models
Average Mileage
600 miles
service
6,000 & each add.
12,000 miles
12,000 & each add.
12,000 miles
SERVICE
INSPECTION
Engine oil & filter
R
R
Valve clearance
R
IA
Fuel filter
Replace every 24,000 miles
Air filter
R
Spark Plugs
R every 24,000 miles
IA= Inspect and/or adjust
R=Replace
31
32
228325_Assist Card Perf.indd 1
5/14/10 8:22:39 AM
Attn: Motorcycle Customer Relations and Service
BMW of North America, LLC
P.O. Box 1227
Westwood, New Jersey 07675
POSTAGE WILL BE PAID BY ADDRESSEE
FIRST CLASS PERMIT NO. 131 WESTWOOD, NEW JERSEY 07675
BUSINESS REPLY MAIL
NO POSTAGE
NECESSARY
IF MAILED
IN THE
UNITED STATES
BMW Motorcycle Roadside Assistance Plan
Please Check One
Current Date (MMDDYYYY)
❑ Address Change
❑ Owner Change
Date of Change of Status (MMDDYYYY)
(print the last
seven digits of
the VIN)
Model
(Mr./Mrs./Ms.)
Chassis
24 Hour National
Toll-Free
Assistance Number
877-680-2176
First Name
Middle Initial
Last Name
Address: Number
Street
Apt./Suite
City
State
Detach Temporary Membership Card Below
Zip Code
BMW Motorcycle Roadside Assistance Plan
AM Phone
PM Phone
Cell Phone
Email
Vehicle Status:
Sold Privately
Purchased Privately
Traded
Lease Ended
Gifted
❑ (print name and address of new owner above, if known)
❑
Exported
❑
❑
Destroyed
❑
❑
Stolen
❑
❑
Never Owned ❑
24 Hour National
Toll-Free
Assistance Number
877-680-2176
Temporary Membership Number:
45BMTEM100
228325_Assist Card Perf.indd 2
5/14/10 8:22:40 AM