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Ice Quality
Things to Check (in order)
Turn on the icemaker
•
Either the word “Ice” (600, 700, PRO48) or a set of
ice cubes (BI) appears in the control display
Has the unit been on 24hrs?
•
Icemakers may not cycle until 24 hours pass
Freezer temperatures are normal?
•
Freezer temperatures should be at or near 0°F
•
Cleaning the condenser can improve temperatures if
not done recently
Ice bucket is in place properly?
•
Ice bucket must make contact with the switches
behind it for the icemaker to operate
Icemaker arm is in the down position?
•
Turn unit off now and if arm is up, push down gently
Blue or green ice is caused by copper corrosion

Consult a plumber to clean the line connected to the
refrigerator or replace it

Adding one or replacing the water filter may help
Black flecks in ice cubes

Freezer odors cause ice to taste bad

Clean the freezer using soap and water

Place coffee grounds or charcoal briquettes in the
freezer to absorb odor

When the freezer does not smell bad, water supply to
the unit is causing the problem

Water travels through plastic tubing in the unit so
often the unit is not the cause of bad tasting ice
Plastic sensing arm is attached?
•
Reinstall if needed or replace if broken
Icemaker is free of obstruction or jammed cubes?
•
After freeing obstructions, turn unit off then on again
to reset, ensuring icemaker is on
•
Use a hairdryer on low to free stuck ice cubes
Any water supply issues? (Causes small cubes/no ice)
Water must be turned on, shutoff might be located:
Stop use and contact a factory certified service
Hollow ice cubes

Clean condenser, set temperatures right, contact
factory certified service if still unresolved
Ice Production
Standard production is 64-96 ice cubes per day

May take 2 days to fill ice bucket full from empty
•
Under the kitchen sink

An average glass holds about 10-12 ice cubes
•
Under the refrigerator behind the kick plate

6-8 glasses of ice empty the bucket of 24 hours of ice
•
In an adjacent cabinet

•
In the basement, near the water filter system
4.6 oz. of ice per harvest (each cube is 0.575 oz.), 8
cubes per harvest
Low or no water pressure may cause the fill tube inside of
the freezer to freeze
BI-36F
Bucket Capacity
(lbs)
8
BI-48S
7
5
7
Use a hairdryer on low, aim the warm air at the water
fill tube for 5-10 minutes keeping the air moving to
prevent damage (500, 600)
BI-42S
6
5.5
8
BI-36S
6
4.5
7
BI-42SD
11
4.7
5.5
•
Change water filters as often as recommended,
typically every 6 – 12 months (BI, PRO48)
BI-48SD
11
5
7
BI-30U(G)
6
N/A
N/A
•
Reseat the water filter by removing and reinstalling
BI-36U(G)
6
3.9
6.5
If ice production stops often using reverse osmosis
system or well water system, consider adding a
pressure booster or regulator
PRO48
11.3
4
N/A


•
Manually defrost the freezer for 4-6 hours by turning
it off OR

Contact the reverse osmosis provider or speak
with a plumber for suggestions
“Service Ice” is flashing? (600,700)
•
Turn refrigerator off then on to reset “Service Ice”
flashing
Single cube is flashing? (BI)
•
Press Max Ice and Ice On/Off together for ½ second
Let 24 hours pass and check for ice production
If no results, call factory certified service
Model
UC-24CI
Daily Production
(lbs)
4.5
Speed Ice per Day
(lbs)
6.5
6
3.5 to 4.5
4.5
700TFI,700BFI,
700BCI,700TCI
IC-27F
7.5
BF: 4.5 / TC:3.5
BC, TF: 4
3
N/A
245
6.9
249FFI
8.6
601F,501F,201F
9.2
611, 511,650,550
7.0
632, 532, 3211
9.2
661, 561
6.2
695, 690, 590
7.8
685, 680
6.8
801
8.6
5
N/A