REFERENCE NOTES May 2013 Informal Professional Development Thriving in the Suburbs Sara Swenson, Edina High School Informal Professional Development Thriving in the Suburbs . . . . . . . . . . . . . . 1 Why It’s Great to Be a Librarian. . . . . . . . . . . . . . . . . 2 ARLD Day 2013 . . . . . . . . . . . 3 [Editor’s note: We saw Sara at a recent local conference, where she admitted to being a Reference Notes reader. We got talking about a professional development group she’s a part of that seemed like a wonderful model that others might emulate. She generously agreed to give us the scoop.] Being a high school media specialist—one person responsible for handling the information needs of a challenging population the size of a small city--can be a lonely job, and trying to find colleagues in one’s own district to seek out for staff development partnerships can often be difficult. 2013 Nonprofit Technology & Communications Conference. . . . . . . . . . . . . . . 5 To solve that problem, high school media specialists in the western suburbs of Minneapolis created an informal staff development group over 20 years ago that is still going strong. These highly motivated professionals gather each month to talk smart about issues specific to high school media specialists, with topics ranging from the latest online databases and ebooks to managing budgets and tech devices. Family Play and Learn Spot. . . . . . . . . . . . . . . . . . . . 10 ELM Spotlight. . . . . . . . . . . . 11 AskMN Webinar Series . . . . 11 The Flipped Classroom and You . . . . . . . . . . . . . . . . . 12 Digital Public Library of America Launched . . . . . . . 12 May/June Free Learning Opportunities from WebJunction . . . . . . . . . . . . 13 Last Call for MNLFI Workshops . . . . . . . . . . . . . . 14 Put Me In, Coach!. . . . . . . . . 14 West Metro Media network includes staff from Edina High School, St. Louis Park High School, Eden Prairie High School, Hopkins High School, Minnetonka High School, Chaska High School, Chanhassen High School, Wayzata High School, Perpich Center for the Arts High School, Bloomington Jefferson High School, and Brooklyn Park High School. Even more schools join the conversation via email group, as well. With meeting locations rotating among the various high schools, great ideas come from seeing firsthand what others are doing and from tackling agendas that are based upon current curricular needs, best practices in school media programs, and the latest “hot topics” related to overall librarianship. The benefits of this sharing among colleagues Reference Notes - May 2013 http://minitex.umn.edu/communications/refnotes/ 1 with similar responsibilities have been immeasurable. We have supported each other through thick and thin, shared budget figures to help one another lobby for additional funding, compared policies and information challenges related to high school students, and met collectively with vendors to make sure we are all being offered the same fair deals. Most importantly, we’ve inspired each other to try new things, spreading great ideas and programs from one school to another. In the best library tradition, borrowing is encouraged! Our collegial spirit is strong--If there’s one email that is sure to get answered each day, it’s one from a fellow member of the group asking for quick input to a policy issue or help with a resource question. This support and understanding from others who do our same job is especially valuable when there’s only one person in our position in our district, and it has strengthened the media programs in all of our schools as well as the professional skills of each of the media specialists in our group. This simple do-it-yourself style of staff development is an approach that can easily be replicated. Simply find some other people who do what you do—even a half-dozen is a good start. Invite them over. Have treats. Draft a simple agenda that is meaningful to the work you do and also provides some time for impromptu sharing. If needed, establish some group norms. Most importantly, make it a place people want to come and a group to which people find value in belonging. Rarely do I miss our monthly “West Metro Media” meetings, since I always come away with an idea or two for something new to try. As I believe others in the group would agree, this organic, informal staff development is the best professional conference I attend! Why It’s Great to Be a Librarian Jennifer Hootman Last month I wrote up a short piece on suggestions for reclaiming your librarian mojo. Useful, if you feel like you’ve lost it or could use a freshening up. For me, it was definitely some helpful advice. Well, this time I’d like to turn my attention to an article that Barbara Fister wrote for Library Journal back in March, “Ten Easy Pieces on the Profession of Librarianship.” Let’s put on our positive thinking caps and try this out David Letterman style – Top Ten Reasons Why It’s Great to Be a Librarian: #10 Our curiosities, no matter how random they may or may not be, actually work in our favor on the job. #9 No matter how small, we typically have a budget, which may be more than what others can say across the globe. #8 Generally, and perhaps comparatively to other professions, our patrons are patient with shortcomings or mistakes giving us time to make corrections (though, this one might actually depend on the type of library in which you work) . #7 No one day or patron is the same. There’s always something new happening or something new to learn. #6 Our profession is a social one. Yes, many of us may enjoy a Happy Hour now and again, but this is about the many opportunities we have to stay in communication with one another on an ongoing basis as well as a general attitude of generosity towards each other. From conversations at professional conferences to informal tweets, these avenues allow us opportunities to stay in touch, provide assistance, and learn from one another. 2 REFERENCE NOTES #5 We get to work in a place that serves as a common ground for people, whether it’s on a campus, in a residential community, in a corporation, or in a government building. We provide services for a wide range of interests which is a responsibility that can be highly rewarding. (See also: # 7) #4 Librarians have the opportunity to play a role in someone’s education, whether that is general computer skills or a student’s dissertation. In one way or another, we’ve all likely been a part of someone’s light bulb moment or are about to be. #3 Librarianship is supported by a set of values that matter to society – preserving culture, providing access and education, defending the freedom of expression and privacy. #2 Librarianship is one of the helping professions. At its core, even though we may have pursuits of our own, librarians provide assistance to others in their endeavors. We can play an integral role in positively affecting someone’s life, a student’s education, a professor’s research, or the R&D department. Whether gratitude is expressed or not, this is a major reward of librarianship. And the #1 reason Why It’s Great to Be a Librarian….drum roll…. #1 We get to buy things with other people’s money (and organize and weed)! (Just kidding. Actually, #2 would be my #1!) What would be your #1 reason? Write in to [email protected] and let us know. Maybe it’s something not on this list! To read Fister’s own words on this top ten list check out the article on the Library Journal website. ARLD Day 2013 – Changing Collections: Advocating for Our Future There weren’t any tulips this year at the annual ARLD Day Conference, held as always at the MN Landscape Arboretum, but there was the usual mix of wonderful sessions and networking opportunities. Just a couple of those sessions are recounted here. E-books Rights Advocacy Rita Baladad, Minitex CPERS This session was a perfect accompaniment to the keynote given by Jenica Rogers of SUNY-Potsdam. That keynote encouraged libraries to follow Potsdam’s lead in pushing back against unsustainable pricing structures for library content. Aaron Albertson and Katy Gabrio of Macalester used their session to echo that powerful statement and gave a clarion call for libraries to take a more active role in managing their changing collections by advocating for what they need. Aaron began the presentation by explaining why Macalester started down the path of ebooks rights advocacy in 2011: 1. Working in ILL, he saw an increase in requests for ebooks. Macalester could not fill these requests due to licensing restrictions or difficulty in navigating the numerous platforms. So, the easiest way to deal with this was a blanket policy to just say NO. 2. Contextual universe: with all the conversations on listservs and blogs about ebook difficulties, it was hard to escape the conversation. Reference Notes - May 2013 http://minitex.umn.edu/communications/refnotes/ 3 3. Switching from print reference to digital brought up questions they hadn’t considered, like circulating reference ebook titles. 4. Macalester started purchasing kindles and iPads to loan digital content; this shifted conversation to how to use these devices and what should be put on them. 5. After conversing with vendors, Macalester was not satisfied with what was being offered. 6. Macalester switched to another book vendor, Ingram, with the MyILibrary platform. This presented them an opportunity to revisit consortial CLIC purchasing. Ingram thought this could work, until their reps started negotiating with publishers. Publishers wanted to add friction to the sale, making consortial purchasing difficult. Macalester realized that this consortial buying wasn't going to happen as soon as they wanted. In 2012, the library held a retreat to examine what to do with ebooks. The initial focus was to get all the staff up to speed on the issues and perhaps report on it. They shifted their focus from writing a white paper to advocacy and created a short list of issues that were important to them: • Licensing • Business models • Technology These key issues will drive planning and advocacy into the future. Macalester Library's next step is to spend time building a constituency by explaining the issues to faculty, staff, and students. In closing, they cited an article: “E-books in Academic Libraries: Challenges for Acquisition and Collection Management,” William H. Walters, portal: Libraries in the Academy, April 2013. Google Drive for Librarians Beth Staats Karen Dubay and Kent Gerber of Bethel University presented an interesting session at this year’s ARLD Day, “Put Yourself in the Driver’s Seat: Google Drive for Librarians.” Some institutions around the state have started using Google Drive as an alternative to the Microsoft Office product suite. It offers a lot of the same features and functionality. Karen and Kent talked about using Google Documents, Spreadsheets, Forms, Presentations, and Drawing. Karen has used Google Forms as a way to survey students before teaching 4 a class. The end result of a Google Form is a Google Spreadsheet, which offers a great option for pre and post assessment. Unlike PowerPoint, the only media that Google Presentation can embed are YouTube videos. Up to 50 people can edit a document at the same time and sharing a document, file, or folder is limited to 200 people. Karen and Kent have created a Libguide for Google Drive. Knowledge is Power: An Information Literacy Class on Human Rights Carla Pfahl Martha Hardy, librarian, and Michal Moskow, faculty, with Metro State University gave a presentation about the information literacy class they are collaborating on this spring term. They decided to offer an information literacy class based on the subject of Human Rights. As they mentioned, this gave students a way to engage in the research process because of the interesting subject matter. The main focus of the course was geared towards the final project which was to interview immigrants living in Minnesota, develop theses based on the themes from the interviews, and write literature reviews, create annotated bibliographies and search descriptions, and present findings in class presentations. Representatives from the Advocates for Human Rights spoke to the class about the One Voice Minnesota Monitoring Project which is a project designed to eliminate anti-immigrant bias in Minnesota communities. The Advocates gave the students a template for interviewing immigrants to collect their stories. The transcriptions of the interviews will be collected by the Advocates and used to monitor the human rights of immigrants in Minnesota. Because the students were so engaged with the subject matter, Martha and Michal noted they were able to better develop resource evaluation skills which led to critical thinking. This was the first time either of them have taught an information literacy course in such a manner and both thought the experience was a success and would like to offer it again. REFERENCE NOTES 2013 Nonprofit Technology & Communications Conference The Minnesota Council of Nonprofits (MCN) and MAP for Nonprofits organized this large conference in Minneapolis, which was held on April 10th. Several Minitex staff members attended to learn how those in nonprofit settings outside of libraries use technology to more effectively communicate. Read on to hear what we learned. Keynote: Technology, Trust & Transparency Matt Lee Nancy Lyons and Meghan Wilker, founders of the Geek Girls Guide, set the stage for the day by discussing how technology and social media have changed the way we work. Their keynote focused on one difficult question: Why is social media for organizations so hard? Part of the answer they gave is that organizations often ask technology to solve problems it is not designed to address. Collaboration, for example, is not a software problem. Neither is communication. Those tasks, which are not tidy achievements, are often viewed through an organizational lens that is more comfortable with tidy outcomes. Today’s work culture is largely a remnant of the era of industrialization, where a workplace’s structure, roles, and tasks are highly controlled from on-high. Pointing to the ClueTrain Manifesto, Lyons and Wilker note that hyperlinks (as a stand-in for the Web and social media) subvert this traditional hierarchy. And they note that social media blurs the line between personal and professional lives. So what does this mean for social media in the nonprofit world? It means that nonprofit organizations must rely on their employees’ personal networks. (And, I guess, that employees must be willing to use them.) Individuals feel most connected to organizations at the intersection of personal and professional. It’s the people within an organization that do the collaborating and the communicating. Social media facilitates it, but personal networks power it. An organization may not be able to control social messaging as effectively in the 21st Century as it could control advertising in the 20th, but that shift also brings the opportunity to empower employees to build personal social connections that further the organization’s mission. Social Media Like the Big Dogs Sara Ring, Minitex/DCME I attended the Nonprofit Technology & Communications Conference on April 10 in downtown Minneapolis. There were few library staff attending, but what I found was that the communication and technology issues of interest to nonprofit organizations are very similar to what we discuss in libraries. This year’s conference had a number of sessions focused on social media and using video to tell your story. If you participate in social media at your library, I encourage you to read on. The following summary focuses on doing social media at your organization “like the big dogs” (the large forprofit companies). It turns out we can learn a lot from how they do social media, and much of what they do is scalable to libraries and nonprofit organizations. Jamie Millard and Chris Oien, two people well versed in social media at their organizations, presented “Social Media Like the Big Dogs.” They began by talking briefly about what organizations are already doing on social media. Best practice includes: listening and engaging, following lists (on Twitter) and using saved keywords to stay abreast of developments in topics of interest, tracking clicks and traffic from social media to your organization, prompting discussions, and Reference Notes - May 2013 http://minitex.umn.edu/communications/refnotes/ 5 posting photos instead of links (photos take up more real estate on the Facebook Page and are more attractive). You might be following all of these best practices on Facebook and Twitter, but there is more you could be doing! As stated on one of the presenter slides, “There are things that large companies do that no one talks about for nonprofits.” This includes activities such as: • • • • advertising real-time analytics creative campaigns influencer lists Advertising Within Facebook and Twitter, there are a few options for advertising (Note: these options are changing all the time). Facebook Sponsored Stories Sponsored stories are based on user stories. For example, have you ever seen a story appear in your news feed that states your friend likes a particular product or page? Chances are that the company paid to have that sponsored story sent through your news feed. • If you want more Facebook fans or to reach more people, this approach can help achieve that goal. Facebook Page Post Ads These are created using a feature called Ad Manager within Facebook. You can pay to choose your target audience, and your message will show up in news feeds of your target audience. • This option will not result in an increase in Facebook fans on your page. But, one advantage is that you can choose your target audience for this option (e.g., Minnesota Librarians). Facebook Promoted Posts These are relatively easy to do and they are also created in Ad Manager within Facebook. A promoted post is similar to writing a post as you normally would on your Page. The extra step to promote the post is to click on “promote,” and then you would choose how much money you wish to spend on the promoted post. • A promoted post will be pushed out to your current fans and friends of fans. This is a good approach if you want more engagement. Facebook Marketplace Ads These are the ads that currently show up on the right side of the page within Facebook. You can create them using Ad Manager. The ads are delivered based on a user’s Internet browsing behavior. Soon you will start to see them delivered via your news feed. • These types of ads get the most clicks. Twitter: Promoted Tweets There are fewer options for Twitter advertising. With promoted tweets, you can choose where you want your ad delivered (from a search query or news feed). There is also something called promoted hashtags, but this is a really expensive option. For example, Coca Cola and Pepsi are always buying each other’s hashtags. After explaining the advertising options, each presenter gave some specific examples of Facebook and Twitter advertising done by nonprofits. For example, The Young Nonprofit Professionals Network (YNPN) wanted to place an ad in Facebook to recruit new members. They used an image and the tagline “we’re rolling out the welcome mat for you.” They paid $20.00 to reach 3,800 + people. That same month, they had two times the usual membership sign-up rate. 6 REFERENCE NOTES The Minnesota Council on Foundations (MCN) wanted to promote their social media workshops on Twitter. They ran an ad for 2,500 impressions and ended up spending around $25.00 (they only paid when a person clicked, retweeted, favorited, or replied to the tweet). They targeted people in the metro area and MCN followers. Real-Time Analytics For Amazon, real-time analytics means on-the-fly results to what you might like as a user (The “if you liked this, try this” functionality). For nonprofits, it could be simply keeping on top of which content on your Facebook Page or Twitter account gets a lot of attention and adjusting your strategy when needed. For example, Paper Darts (a literary magazine) posted a picture of a redesigned book cover for Fahrenheit 451, and they received about 50 likes immediately, which is quite a high number for them. The staff discussed what attracted their followers to this particular post and decided to try to post more similar content, as well as push out the news to their other communication outlets (e.g., e-newsletter). • Real-time analytics can be helpful if you are running some type of campaign. What works from one post to another? Was that message a success? Ask yourself these questions throughout the campaign. Creative Campaigns Do you recall the Old Spice phenomenon? Near the end of the Old Spice campaign, Twitter followers could pose questions to the actor from the commercials, and he would respond to them via Youtube. Their Twitter following increased by 2,700%! Sales of Old Spice went up 100%. Creative campaigns for nonprofits were discussed. For example, Caring Bridge did a creative campaign called “Share Your Heart.” They asked people to share their stories about how Caring Bridge has impacted their lives, and offered a contest and a reward (iPad). The point of the campaign was to build more followers so that when they did eventually do their fundraising campaign, they would have a broader audience. • Tip: Make sure your creative campaign has a creative hook, social activation, and goals. If you are static in Facebook fans, a creative campaign could be the way to change that. Influencers Know who your “influencers” are. If you are an environmental organization, for example, know who the big social media environmentalists are, and tap into their networks. There are paid and nonpaid influencers. An example of a paid influencer is someone who is paid to blog or write about a specific thing (product, event, etc). The speaker focused on unpaid influencers. The first step is to make an influencer list. Who are our partner organizations? Volunteers? Your power user followers? Know their Twitter handles and their email addresses. The organization MAP for Nonprofits created an email list of “friends,” and they send a note when they want them to promote something. Try using a tool found on the Friend or Follow website (there is a free month trial). You can sort by who among your followers have lots of followers: friendorfollow.com. What is missing from the article is all the helpful example screen shots the presenters used. Visit this website to view their slides. Reference Notes - May 2013 http://minitex.umn.edu/communications/refnotes/ 7 The Social Media “Underdogs” – LinkedIn, Pinterest, Tumblr, and Instagram Carol Nelson, Resource Sharing Did you realize that there are whole groups of people who are not using Facebook or Twitter to get their social media fix? At the 2013 Nonprofit Communications and Technology Conference, I learned about some of the “niche” social networking sites that you may want to consider using to get your message out to a demographic you may not be reaching on your current sites. LinkedIn LinkedIn is the 2nd most popular social network after Facebook. Almost 30% of adults use LinkedIn, and membership on the site continues to grow. It may be an untapped resource for your library since it is free to create a “Company Page.” More companies and nonprofit organizations are beginning to use LinkedIn, which also offers a paid version that will give you advanced features. For more information about using LinkedIn for a nonprofit organization, see: • http://nonprofit.linkedin.com/ Pinterest Many of the most rapidly growing social networks are tailor-made for visual story-telling. If you can use images and very little text to engage your followers, consider using Pinterest. Women tend to make most of the decisions about household purchases, so if that is a group you want to attract, Pinterest is your tool. 87% of the site’s users are women between the ages of 25 to 50 years old. If you have someone who has an eye for visual content at your library, this could be a big win for your organization. Third party tools that you may want to use with Pinterest: • Pinalerts http://pinalerts.com/index/login. Alerts you to who and when your pins are “repinned.” • Pingraphy http://www.pingraphy.com/. Allows you to schedule pins. Tumblr. Tumbler is a blogging platform for the under-25 crowd. There are over 100 million blogs on Tumblr, which contain original content, images, videos, gifs, and more. On Tumblr you have “followers” and use hashtags in the same way you do on Twitter. Features include customizable designs, and the ability to post from a phone, tablet, or computer. Tumblr offers effortless post scheduling, so it is easy to post during “primetime” for most users online (between 6 PM and 10 PM.) If you want to use this tool, be mindful of the fact that Tumblr users prefer shorter posts, animation, gifs, and photos. Several libraries in our region are already using Tumblr. You can follow St. Paul Public Library, Hennepin County Library, and many others for some examples of how they are telling their stories succinctly using this tool. Third party tools that you may want to use with Tumblr: • Missing E ( http://missing-e.com/ ) A browser extension for Chrome, Firefox, and Safari with helpful shortcuts. • Tumblr Savior (Add-on App) Helps you block posts you don’t want to see on Tumblr. • Friend or Follow ( http://friendorfollow.com/ ) Who “unfollowed” you? Find out who is not “following” you back. Works on Tumblr, Instagram, and Twitter. Instagram Do you have some great pictures to share? Instagram is the perfect way to do that. Over half of Instagram’s 100 million users are under the age of 25. Those users post forty million photos to the site every day. Instagram requires the use of a smartphone or tablet to post photos, but you can load photos that were taken with your digital camera too. Third party tools that you may want to use with Instagram: 8 REFERENCE NOTES • Hashgram ( http://hashgr.am/ ) Sponsored ads to help attract followers. • Instafollow (add-on, app) This will help you discover who is following, and “unfollowing” you. • Statigram (http://statigr.am/ ) Metrics and other tools to help you optimize Instagram. With any social media tool, creativity in posting will attract friends and followers and will help to get your message out there. Regardless of which social media tool you use, always keep these best practices in mind: • Don’t spam your followers. • Lighten up! • Engage with your “friends” or followers by always acknowledging when they comment and post on your profile site. • Don’t exclusively promote your own organization. Give another organization or one of your followers who is doing something interesting some positive feedback on your site. Choosing the Right “Underdog” Social Media Tool for your Library LinkedIn Pinterest Tumblr. Instagram Adults (30% of U.S. adults use LinkedIn Ages 25-50, mostly women Ages 16-25 Ages 18-34 What will you be able to share with this tool? Set up a “company” page Photos, tips, inspiration Links, quotes, photos, gifs, videos Photos How would you interact with fans? Use to recruit employees, volunteers, promote your institution Likes, shares, comments Likes, shares, blogging Likes, comments, photo sharing What demographic are you most likely to reach? Reference Notes - May 2013 http://minitex.umn.edu/communications/refnotes/ 9 Visual Storytelling Matt Lee According to Tina Homstad and Elissa Schloesser, visual storytelling can help nonprofits to build awareness, to educate, and to advocate. But what is visual storytelling? It’s the process of creating a product that uses pictures, symbols, colors, and words to communicate ideas. Visual tales tend to fall into three categories: those that visualize data (using charts and graphs), those that visualize ideas and concepts (using diagrams), and those that visualize geographic information (using maps). Some are static, like infographics. Others are dynamic, like videos. The process for visual storytelling moves from Plan > Design > Refine. The key tasks during the Plan stage are to define the purpose, audience, and key message of the visual product. Why are we creating this piece? What does our audience know about it already? What information will best answer the questions they are likely to have? Answers to those questions dictate the format and the style of the product, the determination of which is the last step in the Plan stage. If possible, formats should allow for multiple uses of the same product, in different environments (web and print, for example). Style should adhere to organizational brand. The Design stage includes developing an idea, picking a tool to create the visual, and drafting the design. Homstad and Schloesser shared some design tips: • Keep it simple visually (charts and graphs should be flat not 3-D, data should be visualized using multiple tones of the same color rather than multiple colors), • layer information (use a hierarchical structure similar to what you might use to outline an essay), • and choose color wisely (start with 2 or 3 colors at the most, employ warm colors like red and yellow to stand out, use kuler.adobe.com for palette recommendations). As you move into the Refine stage, you’ll share your design, evaluate it, and revise as needed. Once people in your intended audience start talking about the content of your visual tale (rather than the design), you know you’ve been successful. You’ll find many visual storytelling tools listed and described on Homstad and Schloesser’s session handout. ____________________________________________________________________________________________________ Family Play and Learn Spot Jennifer Hootman Each morning I faithfully check the RichfieldPatch to keep up on all that’s happening in my urban hometown. Imagine my delight when I read that Richfield’s Augsburg Park Library is partnering with the Children’s Museum of Minnesota to implement an early literacy space for children called the “Family Play and Learn Spot.” These spots are a part of a larger Hennepin County LIbrary system renovation. HCL states that spaces like these are necessary because the library “plays an important role in the early learning of young children and in ensuring they enter kindergarten ready to learn.” Since play is vital to a child’s early learning, HCL is “committed to creating spaces in libraries where children and caregivers can talk, sing, read, write, and play together.” To get a better idea of what these play areas look like, check out Hopkins Library’s “Main Street Hopkins” and others in the Hennepin County Library system. Perhaps an early literacy play area is coming to your local HCL soon. Do you have a cool new space in your library? We love to hear about news from all corners of the Minnesota library community. Write in and tell us about it at [email protected]! 10 REFERENCE NOTES ELM Spotlight AskMN AskMN Webinar Series Representin’ ELM for Home Educators Carla Pfahl Beth Staats Once again it was that time of year to attend the largest home-schooling conference in the state, and perhaps the Midwest. The annual MACHE (Minnesota Association of Christian Home Educators) Conference, held at the Mayo Civic Center in Rochester, pulled in 4,407 attendees in just 2 days, and 789 people attended the pre-conference tracks. This is always such a great opportunity for us to share information on the great Minnesota library resources: ELM, MnLINK, AskMN, and Minnesota Reflections. As in most years, we were able to have a session workshop, “ELM: Supporting the Home Educator’s Curriculum,” which brought in a decent-sized crowd. The exhibit hall was filled with vendors ranging from Rosetta Stone Ltd. to Glendive Dinosaur and Fossil Museum to Generations of Virtue. As always, most attendees were well versed in their public library offerings and MnLINK but many were unaware of the depth of the ELM resources. Harvard Business Review Article Access Matt Lee A note and policy change from EBSCO serves as a reminder about direct-linking to individual Harvard Business Review articles in Business Source Premier: please don’t do it. As of August 2013, EBSCO is removing permalink functionality from 500 HBR articles. These articles, which EBSCO and HBR believe have been used as unlicensed course reserves, can still be read within the database – just not linked to. These 500 articles are a tiny fraction of the HBR content in Business Source Premier. And HBR is an anomaly in terms of this policy; I don’t believe any other publications place restrictions on direct linking to articles within ELM databases. Minitex Reference Outreach & Instruction introduces a new series of webinars for AskMN participating libraries. The first webinar, “AskMN Best Practices,” had two sessions in April with 36 attendees and featured a presentation by Merrie Davidson, University of St. Thomas. Merrie talked about her experiences and her patrons’ experiences with chat reference and techniques to help with understanding a patron’s approach to the research process. The second webinar is “Reports & Statistics.” Just in time for fiscal year-end reports, the “Reports & Statistics” webinar will focus on what statistics are available, how to access them, and what reports can be generated from the QuestionPoint database. The “Reports & Statistics” webinars will be held Thursday, May 16th, and Tuesday, May 21st. Summer is a great time to catch up on any work that may have taken a back seat during the busy school year. It’s also a good time to freshen up on your chat management and chat reference skills. Look for upcoming Administrator and Librarian refresher sessions coming this summer! To register for the Reports & Statistics webinar, please visit our Minitex Training & Events webpage. To watch the recorded Best Practices webinar, visit our Archived Sessions webpage. Questions about the new policy are being fielded by EBSCO at [email protected]. Licensing of HBR articles for full course use can be obtained (at additional cost) via Harvard Business Publishing at permissions@ harvardbusiness.org. Reference Notes - May 2013 http://minitex.umn.edu/communications/refnotes/ 11 The Flipped Classroom and You Matt Lee On April 12th, MEMO gathered a group of classroom teachers, technology coordinators, and media specialists in Roseville to discuss the flipped classroom. A keynote and four series of breakout sessions throughout the day helped these educators share tools, experiences, and ideas related to this newest educational trend. Please find notes below on some of the topics covered. Keynote: Kristin Daniels, Stillwater Public Schools According to Daniels, the shift to a flipped classroom is not the ending point. The flipped classroom is instead a starting point on the road to flipped learning. Students in a flipped learning environment constantly build their meta-cognition skills by asking, “What do I do if I don’t understand this?” They proactively engage in their own learning experience. Teachers guiding students through this process challenge not only the status quo, but the very system they themselves grew up in. The process brings with it active reflection on the teaching process. Stillwater schools have taken five 5th grade math teachers through a pilot of flipped learning, and in the process identified what Daniels called the Flipped Learning Pillars. They are: • • • • Flexible environment: Flexibility in terms of physical space, pedagogy, and assessment. Learning culture: Everyone is responsible for learning in a flipped environment. Intentional content: Content that is at-the-ready in response to a specific immediate need. Professional educator: Where educators collaborate and develop professionally together. Close readers and conspiracy theorists will appreciate the acronym formed by these pillars, although Daniels insists it was unintentional. What is unquestionably intentional about flipped learning is the assessment process. Objectives clearly communicated at the outset allow students to self-direct toward their best method of achievement. Online quizzes and open feedback loops help teachers to conduct formative assessments. Challenges persist, however, especially in a high school environment. Several in the audience wondered how to help high school students, who are very focused on “doing the system,” to engage creatively in their own learning process. Others wondered how to assess a process, rather than an end product. Flipped learning is not without its challenges, but it certainly represents a bold and exciting educational experiment ongoing in many Minnesota schools. Creating Flexbooks Based on Minnesota Standards One important aspect of a flipped learning environment is finding reliable supportive content. Marc Johnson and Jon Larson of ECMECC, a school district consortium in East Central Minnesota, described their organization’s project to create open-source middle school math textbooks. The textbooks were built using the CK-12 Flexbooks program, which is a system that allows educators to assemble their own textbooks using content from multiple sources, including the CK-12 website as well as locally created content. Content on the CK-12 website is vetted by educators and made available for universal use and editing via a creative commons attribute and share-alike license. 12 REFERENCE NOTES Educators in the ECMECC consortium used the CK-12 middle school math material and customized it to align with Minnesota math academic standards. Find the results of their work, which includes math and algebra texts for grades 6, 7, and 8, at the ECMECC site. A persistent questioner (and frantic Reference Notes note-taker) in the audience asked about the use and inclusion of electronic library materials (“elm,” there’s another “unintentional” acronym for you). Challenges include seamless access from out-of-school as well as potential licensing issues, but as the open textbook trend continues, you can bet media folks will be active in including their resources. MN Digital Library Digital Public Library of America Launched Edited from Sara Ring, Minitex DCME After some two and a half years in the making, the Digital Public Library of America (DPLA) was launched on April 18th! DPLA will deliver millions of materials found in American archives, libraries, museums, and cultural heritage institutions to students, teachers, scholars, and the public. Represented in this unprecedented national aggregation of digital content is the rich contribution of the Minnesota Digital Library (MDL) through the organizations participating in Minnesota Reflections. As a special part of the DPLA launch, the MDL, under the direction of curator Leah Bowe from the Minnesota Historical Society, has created a fascinating online exhibit on the topic of Native Americans, entitled History of Survivance: Upper Midwest 19th Century Native American Narratives. This exhibit tells a story of extraordinary culture disruption, change, and continuity and the effect that has had on the Native population of Minnesota. Take a look and explore the new DPLA portal! WebJunction MN May/June Free Learning Opportunities from WebJunction Cecelia Boone Check out WebJunction’s Training page for more information about these sessions, which are free and available to staff of libraries throughout the Minitex region. Pre-registration is required. Broadband Adoption Toolkit Wednesday, May 22, noon Central Arm Up Your Technology Training Tuesday, June 4, 1 p.m. Central, 60 min. Support Patron Learning in Small Space with Small Budgets Wednesday, June 12, 1 p.m. Central, 60 min. Archived versions of earlier WebJunction webinars are also available on the webpage. The WebJunction website also contains a monthly list of other freely available training opportunities that are available to the library community. Reference Notes - May 2013 http://minitex.umn.edu/communications/refnotes/ 13 Also, remember, WebJunction Minnesota, which provides access to online, self-paced courses and other features, is available to all members of the Minnesota library community. Put Me In, Coach! Last call for MNLFI Workshops Recording an athlete in action during game time or practice to be critically analyzed later for skill improvement could be a cumbersome and tedious endeavor. Now, there’s an app for that. It’s called Coach’s Eye. So, yes, this app was developed with athletes in mind. But aren’t librarians kind of like athletes anyway? Well, no, I guess we aren’t – at all, really. But when I learned about this new app from a colleague of mine, we both discussed how it could be a useful tool for library staff as well. For instance, one of the features allows you to record someone in action and then replay it back at a much slower speed adding your own annotations if you like. Another feature allows side-by-side comparisons of two different recordings that could either be played back simultaneously or separately. So, thinking about the teaching and presenting we do, this could be a useful tool for improving our speaking and teaching skills. If we have a trusted colleague who could record our actions, for example, while in practice or working on the job, we would have the opportunity to see ourselves from another’s point of view and consider ideas for improvement. Or perhaps a live recording could be used as a model to teach others of a best practice or a fine example to follow. Kate Bessey, Rasmussen College/MNLFI Futurist Book your workshop with the Minnesota Library Futures Initiative (MNLFI) today! If your organization is interested in an MNLFI workshop, please fill out the workshop request form on our website mnlfi2025.org by June 1. Requests must be received by June 1 to be considered, though the workshops themselves may be held throughout the summer of 2013. Over the past year, members of MNLFI have visited libraries of all types throughout the state of Minnesota facilitating workshops exploring the future of libraries. Workshops can be very broad in scope or can be customized to help your organization with a specific need. Visit our Workshops page for more information. Feedback from workshops has been positive, pointing to the increased engagement and enthusiasm for the future of libraries among participants. Examples of previous workshops: • Managers from Dakota County Library considered how future directions will change hiring and training practices. • MLIS students at St. Catherine University developed ideas about the future of the “participatory library” as part of a Library 2.0 class. • Staff from Carver County Library explored a variety of the Scenarios developed by MNLFI in preparation for a strategic planning discussion. • Staff from the MnDOT Library considered how they can foster partnerships to meet the reference needs of the future. • See more on the Shared Visions page. The Minnesota Library Futures Initiative was developed to spark conversation about the future of libraries in Minnesota. The MNLFI Steering Committee selected 24 participants from all types of libraries through an open application process. The MNLFI Futurists gathered to research and discuss factors likely to impact the future of libraries and possible ways libraries might respond to those opportunities and challenges. What we discovered is that being engaged in the conversation about the future is more empowering and energizing than reading about it and everyone has something to contribute. 14 Jennifer Hootman The app costs $4.99 and is available for download on the App Store or Google play. REFERENCE NOTES The Minitex office will be closed on Monday, May 27. Reference Notes Minitex University of Minnesota, 15 Andersen Library 222 21st Avenue South, Minneapolis, MN 55455-0439 Reference Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 612-624-4150, 800-462-5348 Reference Fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 612-624-4508 Hootman, Jennifer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .612-624-2924, [email protected] Lee, Matt. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 612-626-9843, [email protected] Parker, Mary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 612-624-1024, [email protected] Pfahl, Carla. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 612-626-6845, [email protected] Staats, Beth. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 612-624-7873, [email protected] Main Website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . www.minitex.umn.edu Reference Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [email protected] Office Hours. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Monday—Friday, 8:00 am—4:30 pm The Institute of Museum and Library Services, a Federal agency that fosters innovation, leadership, and a lifetime of learning, and State Library Services, the Minnesota state library agency, support Minitex Reference Services under the provisions of the Library Services and Technology Act (LSTA). Permission to reprint with appropriate acknowledgement is granted. This publication is available in alternate formats upon request. Please contact Tammi Halverson at 612-624-4565 or [email protected]. For address and name changes, please send a message to [email protected]. The University of Minnesota is an equal opportunity educator and employer.
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