2015 OUTDOOR FARMERS MARKET 2014 RULES & REGULATIONS OUTDOOR MARKET RULES & REGULATIONS Authority to operate is granted by the State of Michigan and the City of Grand Rapids. The Rules and Regulations were adopted by the Downtown Market Board of Directors. The Downtown Market is subject to all pertinent local, county, state and federal regulations and laws. All participating vendors are Authority totooperate is granted by the the State of Michigan City of Grand Rapids. The Rules and Regulations expected be familiar with following rulesand andthe regulations. were adopted by the Downtown Market Board of Directors. The Downtown Market is subject to all pertinent local, The purpose offederal the Rules and Regulations is to govern the operation, management of county, state and regulations and laws. All participating vendors are expectedadministration to be familiar withand the following the Outdoor Farmers Market under control of the Downtown Market Board of Directors. The Downtown rules and regulations. Market and its designated agents will implement and enforce all rules, regulations and policies pertaining to operation and management Outdoor Farmers Market in and a fair and equitable Thethe purpose of the Rules and Regulations isoftothe govern the operation, administration management of the manner. Outdoor These Rules are subject to review and change, the most up toand date version, please Market and underRegulations control of the Downtown Market Board of Directors. Thefor Downtown Market its designated agents visit www.downtownmarketgr.com. will implement and enforce all rules, regulations and policies pertaining to the operation and management of the Outdoor Market in a fair and equitable manner. These Rules and Regulations are subject to review and change, for the most up to date version, please visit www.downtownmarketgr.com. 1. Overview 1.1. The Outdoor Farmers Market will open for the season Saturday, May 23, 2015 and will run for 18 1. weeks. Overview The last market day of the season will be Saturday, September 19. Official Outdoor Farmers 1.1. The Outdoor Market will openonly, for the season–Saturday 2014, andFarmers the last day of theis open rain or Market hours will be Saturdays 9:00am 2:00pm.May The3,Outdoor Market season will be Saturday, November 22. Official Market hours will be as follows: shine. The Outdoor Farmers Market has electricity, water, and Wi-Fi available under the Market Shed May: Saturdays 9:00am – 2:00pm for vendor-only use. June – September: Tuesdays 9:00am – 2:00pm, 1.2. No one may enter the Downtown Market4:00pm with intent to sell products on days other than the Thursdays – 7:00pm, stated Market days unless they have obtained prior approval Saturdays 9:00am - 2:00pm and have a signed contract on file. October – November: Saturdays 9:00am – 2:00pm 1.3 All Outdoor Farmers Market vendors are required to attend the pre-season kick-off meeting, to be scheduled bymay theenter Outdoor Farmers Market Marketwith Manager and be heldonprior the than season’s opening 1.2. No one the Downtown intent to selltoproducts daysto other the stated day. IfMarket the vendor is unable to attend the meeting, he or she must make arrangements with the days unless they have obtained prior approval and have a signed contract on file. Outdoor Farmers Market Manager to meet one-on-one to obtain all necessary vendor information and to provide all required paperwork prior to the opening day of the Outdoor Farmers Market. No is fully accepted as an Outdoor Farmers Market vendor until all paperwork is on file. 2. vendor Products Allowed at the Downtown Market 2.1. The Market is for the sale of quality fresh fruits, vegetables, meats, poultry, eggs, cheese, other related food items, plants, and flowers. The Market Manager has the right to request the removal 2. Products Allowed at the Downtown Market of unwholesome products. 2.1. The Outdoor Farmers Market is for the sale of quality fresh fruits, vegetables, meats, poultry, 2.2. Antiques, arts and crafts,food jewelry, and/or rummage itemsand cannot sold. Yard and garden items eggs, cheese, other related items, plants, flowers, newbethis season, certain household and maycare be allowed as room products. permits. These be made by theManager seller andhas mustthe have prior personal value-added The products Outdoormust Farmers Market right to request approval from the Market Manager. 2015 – Outdoor Farmers Market | Rules & Regulations 1 2014 Outdoor Market Rules & Regulations the removal of unwholesome products. 2.2 The Outdoor Farmers Market does not permit the sale or sampling of alcoholic spirits, including but not limited to hard cider, distilled beverages, spirits or liquors by any Outdoor Farmers Market vendors. 2.3. Antiques, arts, crafts, jewelry, and/or rummage items cannot be sold. Yard and garden items may be allowed as room permits. These products must be made by the seller and must have prior approval from the Outdoor Farmers Market Manager. 2.4. Products produced under Michigan’s Cottage Food Law cannot be sold at the Downtown Market. Home-baked items or home-prepared foods cannot be sold unless they are prepared in a state certified/licensed kitchen under a business name, and made from Michigan products. All products requiring licensing must have copies of appropriate licenses on file with the Downtown Market prior to selling the products. 2.5. New this season, certain household and personal care value-added products may be sold at the Outdoor Farmers Market. These products may include items such as detergent, soaps, aromatherapy, candles, lotion, and lip balm. All products must be made by the seller and must have prior approval from the Outdoor Farmers Market Manager. 2.6. The sale of animals will not be allowed at the Outdoor Farmers Market. 2.7. No aggressive or invasive product that is a threat to our ecological system may be sold at the Outdoor Farmers Market. 2.8. Market stalls shall not be rented by non-profit organizations to promote, market, or raise money for the organization. 3. Growers & Producers 3.1. Growers are vendors who grow 80% or more of the products they offer for sale. A farm visit may be required prior to, or after acceptance to the Outdoor Farmers Market to ensure the vendor grows 80% of what is sold. After acceptance to the market, if there is doubt at any time as to whether a grower is growing 80% or more of the products they are selling, the Outdoor Farmers Market Manager may request an on-site tour of the farm. The 20% that the vendor does not grow or raise must be entirely Michigan-grown or Michigan-raised product. If asked by the Outdoor Farmers Market Manager or by a customer, the vendor MUST disclose the sources of the 20%. 3.2. A producer is a market vendor selling food products made by the seller in a state certified/licensed facility. A copy of applicable licenses must be submitted with vendor application and be on file in order to sell products at the Outdoor Farmers Market. 4. Incubator Kitchen Businesses 4.1. The Downtown Market’s onsite licensed Incubator Kitchen works as a catalyst for both cooperative education and small business development. It aims to be an inclusive space for food start-ups and entrepreneurs who are seeking resources, support, and technical assistance. 4.2. Market management may allow Downtown Market Incubator Kitchen businesses to participate in the Outdoor Farmers Market, with no more than one (1) stall per Incubator Kitchen business. 4.3. To participate in the Outdoor Farmers Market, all Incubator Kitchen businesses must complete 2015 – Outdoor Farmers Market | Rules & Regulations the Application for Incubator Kitchen Businesses. They are subject to the same rules and regulations. 5. Market Hall Businesses 5.1. Market management may allow up to five (5) Market Hall businesses to sell value-added products or prepared foods per Outdoor Farmers Market day, as previously approved through leasing agreements. a. To participate in the Outdoor Farmers Market, all Market Hall businesses must apply, using the standard procedures. They are subject to the same rules and regulations. b. Market Hall businesses will be allowed no more than one (1) stall per market day per business. c. The products being sold at the Outdoor Farmers Market must be approved products. The business may not sell more than 25% of what is already sold/available for purchase within the Market Hall, at the Outdoor Farmers Market. (ie: If a business has 16 different varieties of breads or sauces, they may sell only up to 4 varieties at the Outdoor Farmers Market.) 6. Food Trucks and Food Carts 6.1. Food truck and food cart vendors sell ready-to-eat food. 6.2. The Outdoor Farmers Market may allow up to two (2) food trucks & two (2) food carts to sell at the Outdoor Farmers Market, with prior approval by Outdoor Farmers Market Manager. These vendors will be located outside of the Market Shed itself (not in any of the stalls within the Shed area.) 6.3. Location assignments for all food trucks & food cart vendors will be made by the Outdoor Farmers Market Manager. 6.4. No food truck or food cart vendor will be allowed to participate in the Market if they have not been approved, and if the required paperwork is not in place. The Outdoor Farmers Market Manager must have in his/her possession: a. b. c. Completed and signed approval Proof of insurance Copies of required licensing 7. Seasonal Stall Rental 7.1. Vendors wishing to be seasonal vendors must complete the Application for Seasonal Vendors. Seasonal stalls will be assigned at the discretion of the Outdoor Farmers Market Manager. 7.2. Seasonal stalls will be assigned prior to the opening of the Outdoor Farmers Market. Seasonal renters may be offered the stalls they occupied the prior year, although it is not guaranteed. 7.3. Seasonal stall renters reserve their space for the entire season. Seasonal stall renters MUST be set up in their assigned stall no later than 8:00am every Market day and may begin selling before 9:00am. If not in place by 8:00am, the stall will be considered open and available for the day and may be rented to another approved vendor unless the Outdoor Farmers Market Manager is notified 2015 – Outdoor Farmers Market | Rules & Regulations of an extenuating situation to cause an arrival delay. Please carefully read and understand paragraph 7.13 for additional implications of late arrivals and rental offers for these stalls. 7.4. In the event a seasonal vendor sells his farm or business during the market season, or for any other reason, leaves their farm or business, their stall(s) may be subject to reassignment by the Outdoor Farmers Market Manager. Market privilege may be transferable to new owners of the farm or business at the discretion of Market Management. New owners of the farm or business may continue that business owner’s seniority as long as one full season does not lapse between the transfer of ownership. 7.5. Seasonal renters who are going to be absent on specific market days must let the Outdoor Farmers Market Manager know when they will be absent and their expected return. Neither partial/pro-rated nor full refunds will be made for market days not attended. 7.6. In the event a seasonal stall space is left vacant for more than 2 consecutive Saturdays during the market season, that stall will be considered available, unless the departure of the vendor falls within the parameters of paragraphs 7.4. or 7.5. 7.7. No stall refunds will be made for early departure, exit or opting out by a seasonal vendor from the Outdoor Farmers Market except for those vendors who fall within the parameters of paragraph 7.4. 7.8. First time seasonal vendors will be offered a one-month probation period with a one-season participation agreement stipulating products to be sold. Provided there are no violations during the one-month probation period, vendors will be allowed to stay for the remainder of the season. 7.9. In the event that one or more stalls become available and a seasonal vendor would like to move to that available stall, vendors with seniority will have priority. Market Management will have final say in a vendor move to ensure consistent product mix throughout the market. 7.10. There may be a waiting list for seasonal stalls. The Outdoor Farmers Market Manager maintains this waiting list. Vendors should regularly attend the Downtown Market as a daily vendor in order to be placed on waiting list. Should one or more seasonal stalls become available, the Outdoor Farmers Market Manager uses the list to fill open stalls. In the interest of the Market as a whole and/or for the best “balance” at the Market, the Outdoor Farmers Market Manager may select a vendor who is not at the top of the list. The Outdoor Farmers Market Manager will also take the following into consideration: a. b. c. d. e. f. g. Growing all of what is being sold Active participation/regular attendance at the Market as a daily vendor Product quality, appearance, and display Violation history Desirability of crop (uniqueness, exceptional quality, in-demand) Local Product Current Downtown Market Business 7.11. A 50% non-refundable deposit per stall is due after being accepted and before the opening day of the Outdoor Farmers Market. Balance for the season is due on or before Monday, July 13, 2015. If the balance is not paid by the due date, the vendor will immediately lose selling privileges at the Outdoor Farmers Market until it has been paid in full. If a vendor has an outstanding balance from past seasons, they will not be accepted until all balances are paid in full. 2015 – Outdoor Farmers Market | Rules & Regulations 7.12. The Market Shed has 52 stalls, four (4) of which are corner stalls. Seasonal stall rates are as follows: a. $200 per stall b. $250 per corner stall c. There will be no option to convert to a daily vendor once the market season opens. 7.13. New this season, a seasonal vendor is allowed to rent up to two (2) adjacent stalls at any one time (meaning that a vendor could rent up to 4 adjacent available stalls per market day). Seasonal stall renters wishing to rent an adjacent available stall for the day must get permission from the Outdoor Farmers Market Manager prior to “taking over” the available stall. There is a $10/stall fee/market day for additional stalls. 7.14. Seasonal stall renters are encouraged to use the Downtown Market as a CSA hub during Outdoor Farmers Market hours as stated in section 1.1. 8. Daily Stall Rental 8.1 Vendors wishing to be day vendors must complete the Application for Daily Vendors. 8.2. No daily vendor will be approved or allowed to participate in the Market if the required paperwork is not in place. The Outdoor Farmers Market Manager must have in his/her possession: a. Complete and signed applications with approval b. Proof of insurance c. All necessary license and certification information required for the operation of his/her business and/or the sale of his/her products. 8.3. Vendors wishing to rent a day stall(s) during the market season must do the following: a. Contact Outdoor Farmers Market Manager 48 hours (by Thursday) before the Market day a vendor wishes to vend, and indicate interest in attending and numbers of stall(s) vendor wishes to request. b. Decisions for day stall rentals will be made by the Outdoor Farmers Market Manager and will be based on stall availability and product mix. c. If the Outdoor Farmers Market Manager approves a vendor request, the vendor will be contacted by Market Management at least 24 hours prior to market day to inform the vendor of the approval and the stall(s) location for that market day. d. Approved day stall renters must be in their assigned stall no later than 8:00am on market day and must report to the Outdoor Farmers Market Manager to pay their stall fee prior to 9AM. 8.4. In order to plan for and to provide a good mix of vendors, the Market will not rent out stalls to daily vendors on market day. All arrangements must be pre-approved. 8.5. Entry into the Downtown Market with intent to sell is prohibited unless the proper fee is paid to the Outdoor Farmers Market Manager and a daily stall has been assigned. Payment of daily fees allows vendor one Market session. 8.6. Daily stall rates are $30 per stall/Saturday. Because a stall is guaranteed “held” for a Daily vendor, the $30 stall fee will be charged even if you do not attend, unless the Outdoor Farmers Market Manager is notified of an extenuating situation. There will be no option to convert to a 2015 – Outdoor Farmers Market | Rules & Regulations seasonal vendor once the market season opens. 9. Vendor Conduct 9.1. Downtown Market staff and its businesses and vendors shall not discriminate against any worker, employee or applicant, or any member of the public with respect to race, creed, color, religion, sex, age, height, weight, marital status or national origin in accordance with the United States Constitution and all governing laws or regulations. Violation of anti-discrimination laws or behaviors deemed to violate such laws may result in eviction from the market with no refund of fees or rent paid. 9.2. Downtown Market will accept a variety of Food Assistance Programs. Rules and regulations vary from program to program; however all vendors who are eligible are expected to participate. These programs may include, but are not limited to: SNAP (MI Bridge Card), Double Up Food Bucks, WIC Project Fresh, and Market Fresh (formally known as Senior Project Fresh). Vendors should not accept any alternative currencies if his/her farm/business has not been approved, or do not know what the currency or program is. 9.3. All vendors are expected to accept the Downtown Market gift cards that are sold at the market administration office. They come in $10 and $25 denominations. Vendors are to give change back to the customer if the customer does not use the full value of the gift card. 9.4. Vendors may not move to another stall without the permission of the Outdoor Farmers Market Manager, and no stalls may be sub-leased. Unused stalls are forfeited to the Outdoor Farmers Market Manager for reassignment. 9.5. All vendors are expected to stay for the entire duration of the Outdoor Farmers Market hours. Market Management encourages all vendors to bring along marketing and/or educational material to pass out to customers if products sell out prior to the end of Market hours. 9.6. Vendors must stay within their assigned stall boundaries. Vendors’ products must remain within the confines of their stall area and cannot extend into the Market walkways. A minimum three- foot (3’) wide pathway or aisle shall be maintained in designated areas and no obstacles may be placed in pathways, aisles, or frontage that could cause a pedestrian to fall. 9.7. Vendors must provide their own tables and/or displays. In the event that an extension cord is used, vendors must secure it so as to not cause an unsafe condition for pedestrians (taped down or covered). No materials, including tarps or other coverings may be hung from the Market Shed. Tents and coverings shall be anchored by heavy weights or safely secured to insure stability in windy conditions. No staked tents are allowed. No banners or signs may extend beyond stall boundaries or into the Market Shed walkways. 9.8. All vendors must display a sign with their business name clearly visible to the public. All signage must be hung parallel to the Market Shed (north/south), signage may not hang into walkway (east/west). The Downtown Market will provide seasonal vendors (at a one time cost to vendor) with a sign upon acceptance into the Market. Application forms for signage are available from the Outdoor Farmers Market Manager. This sign is required and must be kept in good condition. Daily vendors may purchase a sign from the Downtown Market, but are not required to. Note: if signage must be replaced, it will be at the cost of the vendor and must be on site by the first Market day following the replacement or a violation will be issued. 2015 – Outdoor Farmers Market | Rules & Regulations 9.9. The Downtown Market does not intend to set vendor prices. However, vendors should keep in mind that this is a retail market, not a wholesale market. Fair retail prices are expected. Vendors will not regularly practice distress pricing. 9.10. Vendors are required to leave their assigned space clean and swept. Vendors are not to use trash receptacles that are provided for customer use. Waste must be placed in the receptacle provided within the loading dock area of the market, or removed from the site by vendor. 9.11. No animals or pets are allowed in the Market with the exception of guide and service dogs. Vendors’ pets are not allowed at the Market. 9.12. Market Shed stalls include one (1) parking spot/per stall at the stall; additional vendor vehicles must be parked offsite and not in the facility parking lot. 9.13. Downtown Market parking lot offers 90 minutes of free parking to all customers; each hour thereafter will be $2/hour. Each vendor may have one (1) parking ticket/per stall/per market day validated by the Outdoor Farmers Market Manager. 9.14. Vendors must be respectful of other participants of the Outdoor Farmers Market. Please be considerate of your fellow vendors and address your personal hygiene. Radio and other noisemaking devices must not disturb other vendors and Market customers. 9.15. Vendors are not permitted to consume alcoholic beverages or controlled substances in any form during Outdoor Farmers Market hours. 9.16. No ‘hawking’ of products shall be allowed. 9.17. The Downtown Market is a smoke-free campus; no vendor, their employees, or customers are permitted to smoke on the premises. This includes e-cigarettes. 10. Compliance with Federal, State, and Local Government Standards 10.1. Each vendor is responsible for obtaining the proper Federal, State, and Local government licensing and providing the information outlined on the vendor application. Misrepresentation will result in a violation. 10.2. Vendors must comply with licensing, identification, weights, measures, and handling standards imposed by Federal, State, and Local governments. 10.3. “Sampling” of products is encouraged, but must be in compliance with the rules set forth by the Kent County Health Department. 10.4. Vendors claiming to grow organic products must post their organic certification and provide a copy to the Outdoor Farmers Market Manager. Misrepresentation of items sold will result in a violation. 11. Liability Insurance 11.1. Vendors are required to carry liability insurance; the coverage required is $500,000. 2015 – Outdoor Farmers Market | Rules & Regulations 11.2. All vendors must provide proof of liability insurance prior to attending the Outdoor Farmers Market. Proof of liability insurance should be on an Accord 25 General Liability Certificate form and name all three (3) of the following entities as additional insureds: “Grand Rapids Downtown Market”, “Grand Action”, and the “Downtown Development Authority”. 12. Interpretation & Enforcement of Market Rules & Regulations 12.1. The Outdoor Farmers Market Manager has the authority to interpret and enforce Market rules and regulations. 12.2. The Outdoor Farmers Market Manager has the right to inspect any products offered for sale at any time. Misrepresentation of items sold will result in a violation. 12.3. Vendors who violate the rules and regulations outlined, fail to comply with the vendor application and/or any additional rules set forth (notified in writing), will be dealt with under the Three (3) Strikes Rule: a. The first violation will result in a verbal warning, the second violation will result in a written warning, the third violation will result in suspension of Market privileges for an amount of time to be determined by the Outdoor Farmers Market Manager based on the severity of the offense. b. Violations may deal with multiple rules or the same rule. c. Violation records will be maintained by the Outdoor Farmers Market Manager. d. Vendors who have been suspended shall forfeit rental of their stall(s) during the suspension period. e. Complaints or appeals concerning disciplinary actions may be made in writing to the Food and Farm Advisory Committee. The directions of Market Management must be complied with until the final resolution of appeal has been made. 12.4. Market Management has the right to deny or restrict any vendor access to the Outdoor Farmers Market for failure to follow the Rules & Regulations. Concerns, problems, and complaints must be directed immediately to the Outdoor Farmers Market Manager. Any grievance that cannot be resolved between vendors, or vendors and the Outdoor Farmers Market Manager may be submitted in writing to the Food and Farm Advisory Committee for settlement. a. All grievances shall be submitted within one (1) week of infraction. b. Written account should include details information about who, what, how, where the infraction occurred, and what (if any) rule is being violated. c. All grievances will receive a response from Food and Farm Advisory Committee within one (1) month of submission. 12.5. The Outdoor Farmers Market Manager reserves the right to reject a vendor application if, in the Outdoor Farmers Market Manager’s judgment, the products are not compatible with the overall concept of the Market, or good for the overall product “balance” at the Market. 13. Downtown Market Information Booth 13.1. Space at the Outdoor Farmers Market Manager’s table area is provided only for the Downtown Market to distribute information to market visitors. Market Management or a designated representative can be found at the designated table area during Outdoor Farmers Market operational 2015 – Outdoor Farmers Market | Rules & Regulations hours. 14. Busking & Street Performers 14.1. Subject to space availability, street performing or busking is allowed in the Outdoor Farmers Market pursuant to local and Downtown Market regulations. 14.2. Permitted musicians performing at the Market may distribute for free promotional flyers, CD’s, shirts, stickers, etc. No sales of any kind are allowed by entertainment. 14.3. The performer selection criterion includes, but is not limited to: a. b. c. d. e. Type of performance Quality of performance Experience performing in outdoor venues Previous performance success and behavior Appropriateness of the activity provided 15. Marketing | Promotions | Events | Educational Activities | Outreach 15.1. Downtown Market Management will market the Outdoor Farmers Market throughout the season through various outlets, which may include: press releases, social media, fliers, and ads. As a participating vendor, all vendors are encouraged to help promote the Outdoor Farmers Market throughout the season. 15.2. Throughout the season, Downtown Market Management may build various promotional programs to enhance business at the Outdoor Farmers Market. All vendors are expected to participate in the promotional programs. Some of these programs may include things such as: a. Downtown Resident Discount Card b. Frequent Shopper ‘Punch’ Card 15.3. Downtown Market will host regular activities during the Outdoor Farmers Market throughout the season. These activities will include: a. Chefs at the Market: • Chefs at the Market will be a free weekly cooking demonstration, which will take place on the outdoor terrace. These will begin at 11:00a every Saturday during the Outdoor Farmers Market season. b. Kids at the Market: • Kids at the Market will be free kids activities that will take place outside at the market every Saturday. The kids activities will be from 10:00a – 12:00p (noon). c. Entertainment at the Market: • Market Management will schedule regular entertainment to take place at the Market throughout the season. Entertainment may include anything from caricature artists, balloon twisters, musicians, magicians, and more. 15.4. Downtown Market Management encourages market sponsored consumer education that is intended to promote healthy eating, and supports Michigan farming and sustainability. Events may include, but are not limited to Ask the Dietitian, and the Master Gardeners. 2015 – Outdoor Farmers Market | Rules & Regulations 15.5. All market vendors are encouraged to participate in neighborhood and community outreach programs. Programs may include things such as food donations for the neighborhood missions. Failure to comply with these rules and regulations may be cause for temporary or permanent dismissal from the Outdoor Farmers Market, hosted by the Grand Rapids Downtown Market. 2015 – Outdoor Farmers Market | Rules & Regulations
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