ECR EUROPE SHRINKAGE AND OSA GROUP 20th & 21st MAY 2015 AGENDA Tuesday 19th May Arrivals – No planned dinner Wednesday 20th May – S Group Logistics Centre Transit to the S Group Logistics Centre 8:30 – 9.00 1. Welcome Coffee Introductions, Day’s Objectives & Expectations S Group in Brief 09.00-9.30 09.30-10.00 2. Logistic Centre Visit 10.00-12.30 http://www.witron.de/en/press-videos/press-details/article/witron-realisiert-in-finnland-eines-der-groessten-foodretail-logistikzentren-weltweit/ Lunch at DC 12.30 – 13.15 3. Store Visit – Prisma Hypermarket (including transit) 13.15 – 16.00 4. Review 16.00 – 17.30 Review of Supply Chain & Store What could the group share with S Group as ideas to consider? What can the group take back to their organisations as ideas to reapply? 5. Transit to S Group Resource Centre 17.30 – 18.00 6. Guarding – the Securitas view of the future: Per Clemmensen Securitas backgrounder and future view of guarding Business case and pilot results including retailer case study Open discussion 18.00- 18.45 7. Beach Walk, Sauna or Early evening Drinks and Dinner Transit Back to Hotel Sokos Flamingo From 22.00 Thursday 21st May – Sokos Hotel Flamingo, Helsinki Welcome Coffee 8. 8:00-8.30 Welcome and Introductions 8.30-9:00 caution1 Welcome and anti-trust Review of agenda Review of summary and actions of last meeting Quick recap of S Group day 9. S Group in the future, Mr Arttu Laine, EVP, SOK What is the current view of the S Group? Where is it heading? How loss prevention is seen in the S Group? ECR Europe Shrinkage and OSA Group 9.00-9.30 1 Coffee 9.30 – 9.45 10. Effective communication with the store in the digital age, at speed! Professor Adrian Beck 9.45-11.00 Short presentations from a series of retailers on their current plans to leverage mobile communications, smart phones and social media to more effectively communicate shrink & OSA to stores (data, alerts, actions, progress, etc.) 11. Roundtable Discussions (including coffee) What are the current obstacles (both organisational and technological) to effective communication? What plans do you have to use/further use digital/mobile innovations to engage stores (Managers/Staff and Third Parties such as Merchandisers)? What are the perceived benefits of these digital/mobile innovations? What are the key considerations in developing an effective ROI case for communication? Coffee 12. Total Loss Project Report Professor Adrian Beck Research background Draft framework & typology Plans for the next phase of the research and timelines 13. Response to Total Loss Framework – Round Table Discussion How does this fit with your organisation’s current thinking on measuring loss? How measurable is this typology in your organisation? In what ways can it be further improved? 11.15-11.30 11.30-12.00 Lunch 14. Developments in Mobile Scanning Technology: Professor Adrian Beck Understanding the Potential Impact of the technology on Shrinkage & Loss Prevention New research insights from USA and European retailer trials and pilot results. Indicated actions for retailers 15. Sell More, Lose Less Case Study – Wrigley’s & Tesco: Richard Brown Wrigley’s – why do they want to prevent shrinkage? What benefits? Learn about the techniques/sub-projects being implemented Getting results, how have Wrigley & Tesco collaborated to sell more & lose less? 12.45-13.30 13.30-14.15 Coffee 16. UK News & Magazine Project Update – Steve Hewitt & Professor Adrian Beck Background, context, study objectives and time plan Initial findings – what is the total cost of loss in N&M? What is the average return rate? Project next steps 17. Project Open Items Seminar Series updates – Poland and Germany Researcher update Next meeting plan – September 23rd & 24th – Hosted by L’Oreal – Paris Close 14.30 -14.45 14.45 – 15.00 15.00 Please note: Both days are FREE to attend for participants meaning there are no charges or costs except your own travel & hotel. However, please note that while the second day is open to ANY retailer or manufacturer, the first day is strictly invitation only and the organisers reserve the right to reject or accept requests for participation ECR Europe Shrinkage and OSA Group 2 ANTI_TRUST CAUTION: 1 ECR Europe will not enter into any discussion, activity or conduct that may infringe, on its part or on the part of its members and participants, any applicable competition laws. By way of example, members and participants shall not discuss, communicate or exchange any commercially sensitive information, including non-public information relating to prices, marketing and advertisement strategy, costs and revenues, trading terms and conditions and conditions with third parties, including purchasing strategy, terms of supply, trade programmes or distribution strategy. This applies not only to discussion in formal meetings but also to informal discussions before, during or after meetings. About S Group About Per Clemmensen: European Strategic Development Director - Securitas Per has over 21 years of experience in the security sector. His career started in the retail segment as a guard where he progressed through many roles of increasing seniority. Per then became a co-founder of a new security company which was then sold to ISS. Per joined Securitas in 2005 where he has lead their European retail practice for the last 9 years. About Richard Brown On Shelf Availability Manager Wrigley Richard’s career began within Mars Incorporated’s worldwide procurement division in a role focussed on the management of eSourcing operations globally. This incorporated the management of eRFx and online negotiations throughout Mars, Inc buying portfolio and supplied a unique insight into the more exploratory areas of supply chain. More recently Richard has been part of Mars Chocolate UK working within sales and operations planning focussed on the longterm volume statistical forecasting of iconic brands such as; Mars, Snickers, M&M’s, Maltesers, Twix and Galaxy. Richard joins Wrigley as part of a wider role focussed on on-shelf availability for the UK region. The role faces into availability and shrink challenges across all customer channels including; impulse, RTM and major grocery. ECR Europe Shrinkage and OSA Group 3
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