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Join ECR Europe at Retail Fraud, London, April 23rd.
This is to invite you and your team to participate in two very interactive sessions that myself and
Adrian will lead at the Retail Fraud Event in London on April 23rd at the Novotel West London on 23rd
April. The event is free to attend and to claim your FREE delegate pass (which includes “access all
areas” entitlement, free refreshments throughout the day and an excellent lunch) all you need to do
is to register at http://london.retail-knowledge.com/registration.html
Specifically, in the first session on the ECR Road Map, you and your team can expect to:
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Learn as to why loss prevention needs to adopt a more proactive, collaborative and end to
end way of working so as to co-discover with colleagues and third parties the underlying
root causes of loss.
Experience the tools and techniques or the Road Map first hand in a highly interactive
exercise where we follow the journey of high shrink products from Mobile Phones, Beef
Steaks and Razor Blades
Discover an approach and a new way of working that they can bring back to the business
and start using immediately to discover new solutions to some of the more stubborn high
shrink categories.
In the second session on the habits of Low Shrink Retailers, you and your team can expect to:
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Understand how the habits in your organisation compare to those habits of the low shrink
retailers
Be inspired and enthused behind new ideas to increase your organisations capability to
improve the shrink result
Leave with a clear knowledge of the benchmark tool, available online, that you can share
with others in your organisation.
Apart from these two sessions, there are potentially many more reasons to attend and the full
agenda of the event is below and at this link.
http://london.retailknowledge.com/agendaspeakers.html#ECRam
Look forward to seeing you there
Best, Colin
ECR EUROPE SHRINK GROUP AT RETAIL FRAUD – LONDON 2015
8.15-9.00 REGISTRATION, NETWORKING AND REFRESHMENTS
9.00-9.30 Chairman’s Opening Speech: Professor Adrian Beck, Head of Department, Department of
Criminology, University of Leicester
9.30-10.00 Opening Keynote: Skip Myers, Director of Loss Prevention/Security, Micro Center
10.00-10.30 Presentation: WIS UK Retail Fraud Survey 2015, Paul Bessant, Managing Director, Retail
Knowledge
10.30 -11.15 COFFEE
ECR CONFERENCE
11:00-13:00 Getting to grips with the ECR Road Map: an interactive session introducing the tools &
techniques of the ECR Road Map, a structured problem solving approach consisting of seven steps,
call to action, planning, mapping & measuring, analysis, develop & testing solutions, solution
deployment and review & documenting learnings.
13:00-13:30 DELEGATES REJOIN THE MAIN CONFERENCE FOR LUNCH
13:30-15:30 Benchmarking your organisation: an interactive session introducing the eleven “habits”
of low shrink retailers and the chance for retailers in the room to “score” their organisation.
15:30 ECR DELEGATES REJOIN THE MAIN CONFERENCE FOR THE AFTERNOON PLENARY SESSION
15:30-16:00 Closing Keynote with Tim Edwards, Loss Prevention Director JD Sports and Tony Sales,
International Fraud Consultant, Retail Knowledge
16:00-16.30 Closing Keynote Interactive Panel Discussion:
Are you ready for the Retail Risk of tomorrow?
Reviewing the day’s findings. What does a culture of joined-up LP look like and what should you be
doing now to achieve it?
Panellists
Walter Palmer, CEO/President at PCG Solutions, Co-founder and Contributing Editor at
LossPrevention Magazine
Hernando Zambrano, Store Operations Director, 7-Eleven Mexico
Jayne Snelgrove, Det. Superintendent, FALCON, Organised Crime Command
Tony Sales, International Fraud Consultant, Retail Knowledge
16:30 Chair’s Closing Remarks
You can check out the full agenda here
http://london.retailknowledge.com/agendaspeakers.html#ECRam
To claim your FREE delegate pass (which includes “access all areas” entitlement, refreshments
throughout the day and an excellent lunch) register here
http://london.retail-knowledge.com/registration.html