ADAI ADAI. .. .. .. .the theeyes, eyes,ears earsand andVOICE VOICEof ofIndiana’s Indiana’sFranchised FranchisedNew NewVehicle VehicleDealers! Dealers! The SHOWROOM Official Publication of the Automobile Dealers Association of Indiana, Inc. Mike Shore Receives National Appointment W. Michael Shore, President of Sharp Ford, 3931 U.S. 31 South, Indianapolis, Indiana, has been appointed Chairman of the Industry Relations Committee for the National Automobile Dealers Association, a Washington D.C. area group representing 93% of all United States new car and truck dealers. Mr. Shore has been active in city and state associations for over 20 years and is the current Indiana NADA Director. As Chairman, Mr. Shore will work with all automotive manufacturers and provide input to give America’s dealer body a voice in the planning and implementation of long term automotive strategies. Indiana Dealers Honored by TIME MAGAZINE AND GOODYEAR The TIME Magazine Quality Dealer Award is the automobile industry’s most prestigious and highly coveted award for car dealers. TMQDA recipients are among the nation’s most successful auto dealers. However they must also demonstrate a long-standing commitment to effective community service. Heuring and Skillman are two of only 65 automobile dealers, from more than 19,500 nationwide, nominated for the 36th annual award. The award is sponsored by TIME Magazine in association with Goodyear, and in cooperation with NADA. Mr. Heuring was nominated by the Auto Dealers Association of Indiana and Mr. Skillman was nominated by the Indianapolis Auto Trade Association. Picture on file Picture (in mail) David Paul Heuring Ray Skillman David Paul “Big D” Heuring, President/Owner/Dealer, of Paul Heuring Motors, Inc., Hobart, received the 2005 TIME Magazine Quality Dealer Award (TMQDA) on January 29, 2005. Heuring was born into the automobile business. His father started the family business in 1944. “At the age of 12, I was always hanging around the dealership,” Heuring recalled. “Unlike my friends, I liked cars, trucks and the automobile business more than baseball.” Heuring is also an avid drag racer. He has built and maintained his own drag race car and racing team, Big “D” Racing. In addition to his business successes, Heuring and his dealership have also supported a wide range of organizations and causes. He has been an active member of the Hobart Chamber of Commerce, Fraternal Order of Police, and the American Legion Post #54. He helped establish the Hobart Police Department’s K-9 Core Unit and donated the first K-9 police vehicle to the city. He is also an active supporter of the Muscular Dystrophy Association, Cerebral Palsy of Northwest Indiana, 4-H and many community sports teams, as well as many other causes and charities. Heuring lives in Hobart with his wife of 41 years, Susan. The couple has four children and seven grandchildren. The SHOWROOM – March 2005 Ray Skillman, President, Ray Skillman Olds & GMC Trucks, Indianapolis, received the 2005 TIME Magazine Quality Dealer Award (TMQDA) on January 29, 2005. A native of Owensboro, Kentucky, Skillman is a 25-year automotive industry veteran. He began by wholesaling vehicles with his partner, Chuck Stuart, the son of a long-time Oldsmobile dealer. Skillman wholesaled vehicles to Stuart before obtaining a new vehicle franchise. Skillman has performed all facets of dealership operations, including detailing, reconditioning, body shop repairs and vehicle sales. Skillman and his dealership have also supported a wide range of organizations and causes in the Indianapolis area. The Ray Skillman Feed and Clothe a Child Program has provided clothing, gifts and food to families in need during the holiday season for the past 13 years and now provides for over 300 families. He has also provided major funding to Johnson County Independence Park, a facility designed specifically for disabled children. Skillman describes “seeing children enjoy this park who would not otherwise have had the opportunity to do so” as his most meaningful community achievement. Ray Skillman lives in Greenwood. He has five children and 13 grandchildren. Volume 23, Edition 3 1 Dealers, Our Corporate Banking Services will Increase your Bottom Line (and we’ll prove it)! Our Dealer Services Group includes a full range of corporate banking products to increase your bottom line. 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The SHOWROOM – March 2005 Volume 24, Edition 3 2 March 2005 From the President’s Desk The SHOWROOM Official Publication of the AUTOMOBILE DEALERS ASSOCIATION OF INDIANA, INC. 150 W Market Street, Suite 812 Indianapolis, IN 46204 (317) 635-1441 EXECUTIVE COMMITTEE MIKE LEEP, SR., President Gurley-Leep Automotive - Mishawaka PAT O’BRIEN, Vice President O’Brien Toyota, - Indianapolis MARTY KENDRICK, Treasurer Kendrick Buick-Cadillac-Nissan - Lafayette RANDY O’DANIEL, Secretary O’Daniel Oldsmobile, Inc. - Fort Wayne TOM KENNEDY, Immediate Past Kennedy Buick- Mazda, Inc. - Valparaiso DIRECTORS-AT-LARGE MIKE SHORE, NADA Director Sharp Ford, Inc. - Indianapolis GARRY ROBERTSON, DEAC Chairman Kokomo Chrysler - Kokomo BOB BATTJES Battjes Pontiac, Inc. - Elkhart JOE CRAIG Craig Buick-Pontiac-GMC-Toyota - Madison MIKE SUR Paul Sur Pontiac, Inc. - Merrillville DISTRICT DIRECTORS LES ALBRO Bales Motor Company - Jeffersonville RICHARD BURTON Bedford Ford-Lincoln-Mercury - Bedford CHUCK CONKLE Charles Conkle Motor Company, Inc. - Kokomo DAVE COX Hare Chevrolet-Pontiac - Noblesville RUSS DELLEN Dellen Chevrolet, Inc. - Greenfield TOM DEWEES Ande Chevrolet-Oldsmobile, Inc. - Lawrenceburg LARRY DUNHAM Dunham Motor Sales - Angola MAURICE GOODWIN Goodwin Bros. Automotive Co, Inc.-New Castle MIKE HALL Ray Skillman Ford - Greenwood RICHARD HARRIS James Matthews, Inc. - Marion DAVE HEURING Paul Heuring Motors - Hobart LISA HURLEY Renner Motors, Inc. - Columbus TOM KENNEDY Kennedy Buick-Mazda, Inc. - Valparaiso MIKE LEEP, JR. Gurley-Leep Automotive - Mishawaka DON MARSHALL D.C. Marshall, Inc. - Sullivan DON MARSHALL Marshall Pontiac-Olds-Buick-GMC Truck - Clinton BOB McCREARY McCreary Chevrolet-Oldsmobile - Fowler JERRY McDONALD McDonald Chevrolet, Inc. - Washington GARY McFARLAND Grimm Pontiac-Buick-GMC Truck - Winchester PAT O’BRIEN O’Brien Toyota - Indianapolis RANDY O’DANIEL O’Daniel Oldsmobile, Inc. - Fort Wayne WILLIAM THOMPSON Mike Anderson Chry-Dodge-Jeep - Rochester ROBERT WRIGHT Wright Motors, Inc. - Evansville STAFF Timothy J. Dowling, Executive Vice President Nelson J. Becker, ADAI Lobbyist Deborah K. Baker, Executive Assistant Mary Ellen Phillips, Membership Services Manager Cynthia Wagner, Regulatory Agency Liaison Mike Leep Gurley-Leep Automotive, Mishawaka President, ADAI Before I was elected to the Board of Directors of ADAI, I automatically paid my association dues for all my dealerships every year. But now that I’m on the Board, I learned firsthand what I have been buying all those years. Legislative Representation. These are two big words but their meaning is simple. Our Association hires people to work full time protecting our interests in Indiana’s Legislature and myriad state government agencies like the Bureau of Motor Vehicles, Department of Revenue, Department of Financial Institutions, Department of Insurance, Attorney General’s Consumer Protection Division, etc., etc., etc. Just think what a mess our businesses would be if we didn’t have this legislative representation. Can you say “No Inventory Tax Repeal”? By the way … Thanks to ADAI’s hard work, this is our last February Tax Sale! Legal Defense Fund. ADAI’s Legal Defense Fund has greatly benefited every one of us regardless or what make vehicle you represent. Again, it’s real simple. Individual dealers do not have the money to mount a legal battle against manufacturers, state government, or any other entity that threatens our franchise system. As long as each of us continue to support our legal defense fund, we can be sure the money will be available to continue fighting the battles. Political Action Committee. Here’s another real simple idea. Every dealer in the state contribute a small amount of money each year to the Indiana Dealer Election Action for Survival (IDEAS) … that allows ADAI access to the people elected to enact laws which can greatly affect the way we do business. None of us, regardless of our size, could come close to ADAI’s ability to access policy makers. Speaking with one voice and keeping a collective eye on the ball. That’s what our association does day-in and day-out. ADAI speaks on behalf of all 615 franchised new vehicle dealers in Indiana. ADAI also watches out for every franchised dealer every day. Again, this only happens because guys like you and me pony up a small amount of money to OUR ADAI. It’s unlikely, unless you’re elected to serve on the Board of Directors of our Association, you will see these activities first hand. That’s how I was before I joined the Board. But take my word for it. The best money you spend will be honoring your annual Association dues, Legal Defense Fund request and contributing to IDEAS and the Dealer Election Action Committee (DEAC). By the way, read Nelson Becker’s comments on page 7 to see how your annual dues investment is working for you right now. As usual, I’d appreciate your comments. [email protected] 3 NADA DIRECTOR’S REPORT Mikee Shoree Sharpp Ford,, Inc.. - Indianapoliss N.A.D.A.. Directorr PLEASE HONOR YOUR NATIONAL AUTOMOBILE DEALERS ASSOCIATION MEMBERSHIP DUES TODAY! Let the NADA Advantage Boost Your Profits. Solve problems. Cut expense, boost profits, and save time. Management consultants, education programs and publications will help you stay ahead of the competition. Value your trades accurately. A membership subscription to the NADA Official Used Car Guide is part of your membership. Stay informed. AutoExec® gives you news you can use everyday in an efficient dealership. NADA’s official magazine comes with your membership, too. Protect your dealership. NADA is a strong voice that represents you in Washington and at the factories. Decisionmakers listen to NADA because it is a no-nonsense negotiator for your interests. NADA Dues Schedule: New Vehicle Unit Sales Volume 1,500 or more 75- 1499 300 - 749 150 - 299 1 -149 Dual/Truck Dealership Dues New Vehicle Unit Sales Volume 200 or more 100 – 199 1 -99 Annual Dues $495 $375 $325 $165 $80 Annual Dues $375 $250 $160 These are a few of the benefits of being a member of the National Automobile Dealers Association (NADA). If you need more information on how to become a member of NADA call Mary Ellen Phillips at ADAI headquarters (317) 635-1441. Jack Kain Takes the Wheel of NADA for 2005 NADA’s new chairman, Jack Kain, will concentrate on improving the image of dealers and battling negative vehicles finance media coverage and legislation. “Our response must be open and straightforward and based on a greater transparency in the car-buying process.” The Kentucky Ford/Lincoln Mercury dealer told his convention audience that “Dealers are always ranked near the bottom of the list of whom the public trusts most.” “We dealers do too much for our customers, communities, and for our nation not be held in higher esteem. I will not be satisfied until all of us are near the top of that list.” The SHOWROOM – March 2005 Volume 24, Edition 3 4 . s n o i t s e u Q e h t o t . s s r m e e l w b o r Ans P e h t o t s n o i t u l o S FULL PAGE AD Pivotal Solutions er– Answers to Questions i m e r P s . s t n (see pdf) a t l Indiana’ u ns o C e v i t o m Auto nals ofessio rrow. r p e h tomo ribe t t desc line results a h t s ord om rust. W day for bott T . e c to rien . Expe ll them e a s i C t . r s e Exp ution tal Sol o lutions: v i o P S l t a a t o The Piv lting consu e r o t s ysis •Ine anal m o c n lost i •Free ining ng tra i l l e s •Menu is analys p i h s r ce e •Deal alesfor s r o f g ers rainin •F&I t ales manag s and t care st clien th the be d wi Delivere siness. in the bu s n o i t u l o SUCCESS S l a t o v i P ENTRAL TO YOUR 33 C 66-21 317-5 sporta w w w. p The SHOWROOM – March 2005 Volume 24, Edition 3 l.com 5 ADAI . . . . the eyes, ears and VOICE of Indiana’s Franchised New Vehicle Dealers! Q&A SALES TAX FROM OUT-OF-STATE RESIDENTS Timothy J. Dowling ADAI Executive Vice President Q. Should I collect Indiana sales tax from out-of-state residents who are exempt in their state or that state has a lower tax rate than Indiana? A. YES – unless you deliver the vehicle outside the state of Indiana. Background The change in the Indiana sales tax law effective July 1, 2004 requires you to collect Indiana sales tax from all purchasers, regardless of what state they reside in, unless they qualify for a bona fide Indiana sales tax exemption as described on the back of the current Indiana Sales Tax Exemption Form ST-108E. Indiana Department of Revenue’s (IDOR) Commissioner’s Directive #25 states the transaction is exempt from Indiana sales tax if the vehicle is delivered out of state. The purchase would then fall under the Interstate Commerce laws and is exempt from sales tax. Therefore, if your customer qualifies for an out-of-state sales tax exemption but does not satisfy an Indiana sales tax exemption – or – his state of residence has a lower tax rate, no sales tax, or does not give credit for sales tax paid out of state, your only alternative would be to deliver the vehicle to an agreed upon location outside of Indiana. IDOR states you must indicate the out of state delivery on the purchase order and provide substantial evidence of the vehicle delivery out of state. Acceptable forms of proof of delivery would be a copy of a ‘bill of lading’ from a common carrier hired by the dealership or the dealership can draft their own similar form if delivering the vehicle themselves. The form must be signed and dated by the person accepting delivery of the vehicle out of state. A word of caution: If you deliver vehicles to a particular state frequently and do not hire a common carrier, you run the risk of being deemed by that state as a merchant of that state and could be required to collect their sales tax. NOTE: Once you have collected sales tax from an out-of-state resident, the “deed is done.” – There are no refunds by either state! The SHOWROOM – March 2005 Volume 24, Edition 3 6 ADAI . . . . the eyes, ears and VOICE of Indiana’s Franchised New Vehicle Dealers! STATEHOUSE UPDATE (on file) Nelsonn J.. Beckerr Governmentt Relationss Managerr Lobbyist The Indiana General Assembly has been working continuously for two months, and by the time you read this they will have reached the half-way point. Bills which passed the first House are now being considered by the second House. Three of the four bills introduced at the request of the Automobile Dealers Association of Indiana, are moving nicely through the system. Senate Bill 264, authored by Senator Ron Alting, removes airbags and other items from the repair cost calculation to determine whether or not a salvage title is necessary. It has passed the Senate and is awaiting action by the House of Representatives. Senate Bill 264 is being sponsored in the House of Representatives by Representative Cleo Duncan and Representative Scott Reske. It is anticipated this bill will be heard by the Roads & Transportation Committee during the second or third week of March. Senate Bill 509, authored by Senator Murray Clark, passed out of committee on February 22nd and is now eligible for passage by the full Senate. This bill that establishes an expedited remedy under the Indiana Deceptive Consumer Sales Act. This legislation will be beneficial to dealers who find themselves being confronted by a customer who is claiming the dealer is guilty of deceptive practices. It provides for the dealer to make an Offer to Cure and provide an additional amount of 10% of the value of the cure, not to be less than $500 or more than $4,000. If the offer is not accepted and the matter goes to court, the consumer would not be entitled to attorney’s fees as provided for in the act if the court award is less than the amount of the Offer to Cure. This gives both sides an incentive to settle the matter out of court. House Bill 1186 started out as a bill to reduce the cost paid to the Bureau of Motor Vehicles to obtain a title inquiry via the Internet, from $4 to $1. This bill passed out of committee on February 21st, however it was amended in the Roads & Transportation Committee to provide for the Bureau of Motor Vehicles to determine what the actual cost would be for obtaining a title inquire electronically through the Internet. Under the terms of the bill, the fee cannot exceed the present $4 being charged by the Bureau. Amending the bill in this manner allows the Bureau to determine what the real cost is for an electronic inquiry of a title. This bill is now eligible to be considered by the full House of Representatives. The only bill that is not moving is Senate Bill 271 which ran into difficulty from the insurance industry. This bill would have prohibited insurance companies from owning body shops and repair facilities. The insurance industry had a lot of problems with the bill and rather, than try to move it forward, we’ve agreed to sit down and discuss where we can find agreements and bring the bill back next year. The House has now passed a budget it believes to be balanced and will be considered by the Senate starting the second or third week of March. The Senate does not anticipate any tax increases to provide funding for this biannual budget. If you have any questions about the bills we are pursuing or any bills that you might have an interest in, please feel free to give me a call here at ADAI. The SHOWROOM –March 2005 Volume 24, Edition 3 7 ADAI . . . . the eyes, ears and VOICE of Indiana’s Franchised New Vehicle Dealers! REGULATORY AFFAIRS Cindy Wagner Regulatory Agency Liaison BMV CHANGES POA ‘COPY’ POLICY – NEW FORM REQUIRED! The Bureau of Motor Vehicles Title Division has again revised its policy regarding acceptance of copies of power of attorney forms. The new policy simplifies the confusion over copies and reverses its previous policy stated in the ADAI Dealer Title Manual in Section 3.13(D) and was effective February 22, 2005. Basically, the BMV will now accept POA copies if they are accompanied by the new Power of Attorney Affidavit, period. …. This means copies of individual POAs and general POAs - vehicle specific and nonvehicle specific – will be accepted if you attach a completed POA Affidavit. Copies of the new POA Affidavit will be made available via the BMV website and the Dealer Supply Order Form once the form has been printed with its State Form number. The BMV has approved the current format without the State Form number for use by ADAI members until the BMV forms are available. We have placed it on our website ( www.adai-inc.org ) in the “Forms Online” section. [Note: We will update our website with the final version as soon as possible.] If you have any questions about the new policy or form, please contact the BMV Help Desk at 317.232.2859. BMV COMMISSIONER APPOINTS VEHICLE SERVICES DEPUTY COMMISSIONER & DEALER DIVISION DIRECTOR Bureau of Motor Vehicles’ Commissioner Joel Silverman has recently appointed two new additions to his staff. These positions are those of Driver and Vehicle Services Deputy Commissioner and Dealer/Special Sales Division Director. Both of these positions deal with issues related to the motor vehicle sales industry. Stephen Leak, a newcomer to BMV, has been appointed as the Deputy Commissioner of Driver & Vehicle Services. Mr. Leak will directly report to Commissioner Silverman and will oversee all of the driver’s license/safety responsibility operations as well as the Registration/Excise Tax, Title and Dealer/Special Sales Divisions. Brad Hoffman, an existing BMV manager, has been appointed as the Dealer/Special Sales Division Director. Mr. Hoffman will report to Deputy Commissioner Leak and will oversee the Vehicle & Watercraft Dealer Department as well as the Special Titles and Abandoned Vehicle Departments. ADAI wishes both of these gentlemen congratulations and offers our full cooperation. The SHOWROOM – March 2004 Volume 23, Edition 3 8 The Automobile Dealers Association Of Indiana is proud to announce a Telecommunication Suite of Benefits for local and long distance services with First Communications. N N N N N The End to Your Telecom Frustrations: First Communications Choose a company that has built its reputation on reliable customer service Lowest rates – Save up to 40% on your phone bill Long distance & local phone service – one simple bill All the services you need – just one phone number to call Low competitive rates 24 hours a day, 7 days a week Commercial Services N No monthly fee for long distance N You’ll save up to 40% on your local and long distance phone service N Local & Long distance together on one simple bill every month N Your phone number and features won’t change N Service professionals attentive to your business needs N Low long distance rates N No third party billing Residential services N No monthly fees for long distance N You’ll save up to 40% on your local and long distance phone service N Local & Long distance together on one simple bill N Service – quick responses to all inquiries. No complicated mazes of phone menus N Your phone number and features won’t change To learn more about how you can start saving with First Communications contact David DeVincent at 866.261.0259 The SHOWROOM – March 2005 Volume 24, Edition 3 9 10 March 2005 Randy O’Daniel O’Daniel Automotive – Fort Wayne IDEAS Chairman IDEAS is the political action committee (PAC) of the Automobile Dealers Association of Indiana, Inc. (ADAI). Voluntary corporate contributions to IDEAS help support candidates willing to consider issues important to Indiana’s automobile, truck and motorcycle dealer. Legislature Reinstates Inventory Tax Indiana Repeals Sunday Closing La BMV Requires Salesmen to be Licensed Indiana Department of Revenue Assessing New Car Dealers Thousands for Unpaid Taxes Do these headlines scare the devil out of you? It’s most unlikely any of these lead-ins will appear in any of Indiana’s newspapers. To be sure, all these actions would be bad public policy. But another significant reason is because our Association continually works with State policy makers to educate them about our business. We have access to these lawmakers because we support candidates who are pro-business. HOLD IT!! I’m going to stop right here because everyone of you who takes time to read this column already understands this. For that reason, I’m going to ask you who are reading this letter to see if your neighboring dealers are listed below and on the facing page. If they’re not and you are, do me a favor. Give them a call and ask them to support IDEAS … and get their name included on this list. 2005 IDEAS CONTRIBUTIONS (As of February 28, 2005) President’s Club $10,000 Contributors Indianapolis Auto Trade Association ……………………………………………………………Indianapolis Platinum Contributors $1,000-$9,999 O’Daniel Automotive Group …………………………………………………………….. Fort Wayne Gold Contributors $500 - $999 Glenbrook Dodge Chrysler Jeep Hyundai ……………………………………………….. Fort Wayne Lockhart Automotive Group ……………………………………………..……………… Indianapolis March 2005 11 Silver Contributors $250-$499 Ande Chevrolet Olds............................ Lawrenceburg Bales Motor Company........................... Jeffersonville Beck Toyota..............................................Indianapolis Bill Andrews Olds GMC..............................Lafayette Blossom Chevrolet .................................. Indianapolis Bob Luegers Motors .........................................Jasper Bosak Chrysler Jeep ..................................Merrillville Burger Chy-Dodge-Jeep.................................... Brazil Butler Hyundai........................................Indianapolis Butler Toyota........................................... Indianapolis Button Motors ...............................................Kokomo Carroll Chevrolet ..................................... Crown Point Christenson Chevrolet, Inc...........................Highland Conkle Superstore ......................................... Kokomo Connersville Chev-Pont-Buick ...............Connersville Coyle Chevrolet, Inc. .................................Clarksville Craig Buick-Pontiac-GMC-Toyota................ Madison Crumback-Symons Chevrolet ................... New Haven Dan Young, Inc................................................ Tipton DeFouw Chevrolet, Inc. ..............................Lafayette DeHavenChevrolet................................... Fort Wayne Dellen Chevrolet Buick Pontiac GMC .... Indianapolis Dick Krieg Motors, Inc. ................................... Delphi Don Ayres Pontiac, Inc. ......................Fort Wayne Dugan Chevrolet Pontiac ...................................Avon Ed Martin Olds-Cad-GMC-Toyota ............. Anderson Erik’s Chevrolet, Inc...................................... Kokomo Fuson Pontiac-Buick-Cadillac-Toyota...... Terre Haute Gates Chevy World....................................Mishawaka Gene Beltz Shadeland Dodge .................Indianapolis Goodwin Bros Automobile Co., Inc....... New Castle Grimm Pontiac Buick GMC Truck ............Winchester H.E. McGonigal, Inc...................................... Kokomo Haag Ford Sales ...................................Lawrenceburg Hare Buick-Pontiac-GMC ......................Indianapolis Harley Davidson of Valparaiso ..................Valparaiso Honda West ..............................................Indianapolis Hubler Chevrolet ..................................... Indianapolis Inskeep Ford Mercury ................................Greenfield Isakson Motor Sales, Inc. ..................................Hobart James Matthews, Inc. ...................................... Marion Jim Hadley Chevrolet Cadillac......................Madison John Jones Chev-Pont-Olds-Bu-Olds ................ Salem John Jones GM City....................................... Corydon Kelley’s Northside Chevrolet ....................Evansville Kendrick Buick Cadillac Nissan ...................Lafayette Kennedy Buick Mazda............................ Valparaispo Kenny Kent Toyota-Mitsubishi ................. Evansville Kerstings Cycle Center .................................Winamac Kokomo Chrysler………………….………. Kokomo Kutche Chev Olds Pontiac Buick ................... Elwood Lakeside Chevrolet ......................................... Warsaw Levin BMW.............................................. Schererville Mann Chevrolet Buick ...................................... Flora Mann’s Harley Davidson ...........................Edinburgh McCreary Chevrolet Olds, Inc..........................Fowler McDonald Chevrolet ................................ Washington Mike Anderson Chevrolet.............................. Gas City Mike Anderson Chrysler Dodge Jeep..........Rochester Mike Raisor Pontiac.....................................Lafayette Mount Vernon Ford..............................Mount Vernon O’Brien Toyota........................................ Indianapolis Oliver Ford Sales, Inc. ................................. Plymouth Paul-Richard, Inc. ................................................Peru Paul Heuring Motors........................................Hobart Pearson Ford............................................... Zionsville Pedigo Chevrolet.....................................Indianapolis Poynter Chev-Olds-Bu-Pon-Cad-GMC.........Seymour Richmond Toyota ........................................Richmond Rushville Chrysler Jeep Dodge .....................Rushville Ruxer Ford-Lin-Merc ....................................... Jasper Saturn of Northwest Indiana ......................Merrillville Sharp Ford, Inc. ....................................... Indianapolis Shepherd’s Chevrolet Olds ................. N. Manchester Smith Motors, Inc. ..................................... Hammond Southworth Ford-Linc-Merc........................... Marion Sycamore Chevrolet.................................. Terre Haute Team Chevrolet .......................................... Valparaiso Team Volkswagen Audi .......................... Merrillville Team Toyota................................................ Highalnd Thompson Chevrolet Sales............................ Bicknell Thompson’s Honda Motorsports..............Terre Haute Tom Wood Management......................... Indianapolis Tom Wood Pontiac GMC Mazda ............ Indianapolis Town & Country Ford ...............................Evansville Twin City Dodge-Chrysler........................... Lafayette Weidner Chevrolet ...................................... Anderson Weliever Chevrolet ................................. Mooresville World Wide Motors ................................ Indianapolis Wright Motors, Inc.....................................Evansville York Pontiac Olds GMC..........................Greencastle Contributors – Less than $250 Blanck Chevrolet Company........... Brownsburg Brad Howell, Inc.............................. Greentown Calumet Harley Davidson.....................Munster Dreyer Cycles................................. Indianapolis Dreyer Yamaha Suzuki .................. Indianapolis Graham Ford, Inc................................. Converse Harley Davidson Sales & Service.. Indianapolis Lake City Honda ...................................Warsaw Linton Cycle Sales .................................. Linton Mahoney Chevrolet .........................Indianapolis Thomson’s Whitley Co. Motors... Columbia City Tom Sibbitt Chevrolet Cadillac ...... Greensburg Tom Tepe Auto Center...............................Milan Turn One Motorsports ....................... Plymouth Wabash Valley Harley Davidson....Terre Haute Washington Chrylser Center ...........Washington The Specialists in Auto Dealer Protection • Property and Casualty • Workers’ Compensation • Pollution Liability • Finance and Insurance Keystone Crossing Office Park 8500 Keystone Crossing, Suite 410 Indianapolis, IN 46240 I (800) 770-2032 Visit our website at www.UniversalUnderwriters.com D12730BD © Copyright 2004 Universal Underwriters Insurance Company. Products not available in all states. ALLIED MEMBERS These fine companies and their representatives support your Association through Allied membership ... We encourage all ADAI members to consider these companies when purchasing products or services ABC,, LLC C 3110 South Post Road ABC, LLC Indianapolis, IN 46239 Barbourr Businesss Service P.O. Box 129 Barbour Business Service Westfield, IN 46074 Chasee Auto o Financee 2017 N. Leavitt #3 Chase Auto Finance Chicago, IL 60647 Emmiss Communications 40 Monument Circle Emmis Communications Indianapolis, IN 46204 317-862-8622 FAX: 317-862-7526 Principal Business: Auto Auction Contact: Mr. John Combs. Ron Povinelli 317-258-5545 FAX: 317-867-4344 Principal Business: Sales Training Contact: Mr. Jim Barbour 773-252-3299 FAX: 773-252-3298 Principal Business: Retail & Lease Lender Contact: Ms. Lisa Badini 317-236-9300 FAX: 317-971-6469 Principal Business: Communications Contact: Mr. John Kesler ADESA A Auctionss Indianapoliss 2950 E. Main Street, Plainfield, IN 46168 ADESA Auctions Indianapolis 317-838-8000 FAX: 317-838-8081 Barness & Thornburgg LLP 100 North Michigan Street, Suite 600 Barnes & Thornburg LLP South Bend, IN 46601-1632 Comerica a Bank k Two Mid America Plaza, Suite 616 Comerica Bank Oakbrook Terrace, IL 60181 Enterprisee Rent-A-Carr 9799 Enterprise Drive Enterprise Rent-A-Car Indianapolis, IN 46280 Principal Business: Wholesale Auto Auction Contact: Mr. Dave Kaflik 574-233-1171 FAX: 574-237-1125 Principal Business: Law Firm Contact: Mr. Timothy J. Abeska 630-945-7382 FAX: 630-575-2164 Principal Business: Dealer Services Banking Contact: Mr. Mike Buza 317-848-2200 FAX: 317-848-2207 Principal Business: Car Rental Contact: Mr. Kent Powers ADP P Dealerr Servicess 7390 Empire Drive ADP Dealer Services Florence, KY 41042 Thee Belbin n Companies 1200 NW N Street, Richmond, IN 47374 The Belbin Companies 765-935-3095 FAX: 765-962-3086 Commerciall Bankerss Lifee P.O. Box 6144, Fishers, IN 46038Life Commercial Bankers 800-736-4237 FAX: 800-359-0511 Principal Business: Computer Service Contact: Ms. Annette Cheek Bus: F&I Products, Car Wash Systems, Protective Coatings & Reconditioning Chemicals Contact: Mr. Brian Belbin 1-800-572-8371 Principal Business: Credit Insurance & Service Contracts Contact: Mr. John Milliken F & S Distributingg P.O. Box 5794, Lafayette, IN 47904 F & S Distributing 765-742-4365 FAX: 765-420-7703 Afterr Markett Solutionss 201 N. Illinois St., Suite 200 After Market Solutions Indianapolis, IN 46204 Belterra a Casino o & Resortt 777 Belterra Drive Belterra Casino & Resort Belterra, IN 47020-9450 ComplyNett Corporation 422 N Northwest Hwy. Park Ridge, IL 60068 ComplyNet Corporation 1-847-823-9777 FAX: 847-823-9778 Federated d Insurancee P.O. Box 50487, Indianapolis, IN 46250 Federated Insurance 317-849-7550 888-622-5378 FAX: 317-237-2172 Principal Business: On-time Units Contact: Mr. Gary Kramer 317-823-0555 FAX: 317-823-0565 Principal Business: Hotel, Casino, Golf Contact: Ms. Sarah Gilliate Principal Business: On-Site Loss Control & Regulatory Compliance Contact: Mr. Tom Cherry www.ComplyNet.com Principal Business: Property&Casualty Ins. Life &Disability, Pension/Retirement/Estate Planning Contact: Mr. Todd Bishop AgenciesOnline,, Inc.. 4545 Northwestern Drive, Suite D AgenciesOnline, Inc. Zionsville, IN 46077 317-396-0538 Bingham m McHale e LLP P 2700 Market Tower, 10 W. Market Street Bingham McHale LLP Indianapolis, IN 46204-4900 Consolidated d Lighting,, Inc.. 9855 Cross Point Boulevard Consolidated Lighting, Inc. Indianapolis, IN 46236 Fifth h Third d Bank 251 N. Illiinois St., Indianapolis, IN 46204 Fifth Third Bank Principal Business: Banking www.53.com Principal Business: On-Line Auto Insurance Contact: Mr. Chris McEvoy www.agenciesonline.ent 317-634-7588 Principal Business: Lawyers Contact: Mr. Michael L. Eckerle, Partner 317-590-8840 Principal Business: Lighting Contact: Mr. James Mahalick Credit Card Process-Brad Garrison 383-2351 Commercial Lending-Clint Sommer 383-2134 Indirect Lending-Ron Patterson 383-2327 Aldebaran n Capital,, LLC C 10291 N. Meridian St., Suite 150 Aldebaran Capital, LLC Indianapolis, IN 46290 Bosee McKinneyy & Evanss 135 N. Pennsylvania-27th Floor Bose McKinney & Evans Indianapolis, IN 46204 Firstt Communications 3340 W. Main Street First Communications Akron, Ohio 44333 317-818-7827 FAX: 317-818-7830 Principal Business: Investment Management Contact: Mr. Edward A. Skarbeck 317-684-5000 Principal Business: Attorney At Law Contact: Mr. R. J. McConnell Continentall Officee Environmentss - Kimballl Office Environments Continental E. 33rd Street, Indianapolis, IN 46235 -9202 Kimball 317-630-2315 FAX: 317-630-2337 American n Fidelityy Assurancee Co.. American Fidelity Assurance 486 Thomas Jones Way, Suite 270 Co. Exton, PA 19341 Bowess Seall Fast,, LLC C P.O. Box 18802 Bowes Seal Fast, LLC Indianapolis, IN 46218 888-373-2636 Fax: 610-280-3875 Principal Bus: Short & Long Term Disability, Section 125, GAP, Cancer Insurance Contact: Betsy Priest 317-549-1723 Principal Business: Tire Balancing Contact: Mr. Fred Azbell Principal Business: Office Furniture Contact: Mr. Conrad Kuczynski Cross-Selll Report/Connectt Marketingg Report/Connect Inc.. Cross-Sell 1833 Windsor Place, Louisville, KY 40204 Marketing Inc. 502-458-0050 FAX: 502-458-0846 Principal Business: ECP Auto Armor Products, So Brite Spot Free Water Systems Contact: Mr. Fred Bough 866-261-0259 Principal Business: Long Distance Contact: David DeVincent Firstt Extended d Servicee Corp.. P.O. Box 130745 First Extended Service Corp. Dallas, TX 75313-0745 Principal Business: Vehicle Sales Statistics Contact: Mr. Terry Sams 800-527-3448 FAX: 214-965-9126 Principal Business: Service Contracts Contact: Mr. Steve Amos, V.P. American n Auto o Guardian n Inc.. 350 West Kensington Road, Suite 108 American Auto Guardian Inc. Mount Prospect, IL 60056 Brady,, Waree & Schoenfeld One Woodside Drive Brady, Ware & Schoenfeld Richmond, IN 47374 Crowe,, Chizek k & Companyy P.O. Box 7, South Bend, IN 46624 Crowe, Chizek & Company 219-232-3992 Fleetmax 3420 South Post Road Fleetmax Indianapolis, IN 46239 888-442-2886 FAX: 847-506-9681 Principal Business: Vehicle Service Contracts Contact: Mr. Tim Bruch, V.P. Sales 765-966-0531 FAX: 765-962-5015 Principal Bus: CPA & Business Advising Firm Contact: Mr. Millard Brady Principal Business: Certified Public Accountants Contact: Mr. David Jarrett 317-862-9100 FAX: 317-862-7689 Principal Business: Auto Redistribution Contact: Mr. B. Scott Hockett Arena a Auto o Auction,, Inc.. 200 Old Chicago Drive Arena Auto Auction, Inc. Bolingbrook, IL 60440 Buiss Oill Company,, Inc.. 15280 Herriman Blvd. Buis Oil Company, Inc. Noblesville, IN 46060 Curryy Enterprises,, Inc.. 8686 Brookville Road Curry Enterprises, Inc. Indianapolis, IN 46239 Focuspointt 9500 Technology Drive Focuspoint Manassas, VA 20110 630-759-3800 Principal Business: Wholesale Auto Auction Contact: Mr. Lou Palermo 317-773-3405 Principal Business: Valvoline Oil Products Contact: Mr. John H. Buis 1-800-421-9361 FAX: 317-352-9399 Principal Bus: Auto Dealer Supply Company Contact: Mr. Tim Curry or Sean Curry 888-664-6538 FAX: 703-530-6595 Principal Business: Information on Hold Contact: Mr. Joe Martin Assurantt Group p 400 Carillon Parkway, Suite 300 Assurant Group St. Petersburg, FL 33716 Burkhartt Advertising,, Inc.. 1335 Mishawaka Avenue Burkhart Advertising, Inc. South Bend, IN 46615 Cyclee Trader.com 295 Bendix Road, 3rd Floor Cycle Trader.com Virginia Beach, VA 23452 Fortt Waynee Vehiclee Auction n 3600 E. Washington Blvd. Fort Wayne Vehicle Auction Fort Wayne, IN 46803 800-283-0785 FAX: 727-561-9351 Principal Business: Insurance Contact: Mr. David Jones Todd Calhoun 1-317-250-1287 574-233-2101 FAX: 574-236-1953 Principal Business: Outdoor Advertising Contact: Mr. Peter Owsianowski 757-321-8279 FAX: 757-321-8327 Principal Business: Internet Sales Contact: Ms. Sara Nichols 219-422-9577 Principal Business: Truck & Car Auction Contact: Mr. John Gresley Auto o Dealerss Exchangee P.O. Box 39069 Auto Dealers Exchange Indianapolis, IN 46239 Carfax,, Inc.. 10304 Eaton Place, Suite 500 Carfax, Inc. Fairfax, VA 22030 Dealerr Specialties 6026 W. Broken Arrow Dr, Dealer Specialties New Palestine, IN 46163 Gainess Financiall Services 4954 East 56th Street, Suite 4 Gaines Financial Services Indianapolis, IN 46220 317-352-0121 Principal Business: Auto Auction Contact: Terry Goins 703-934-2664 ext. 4322 Principal Business: Vehicle History Reports Contact: Ms. Felicia Jones 317-861-6775 FAX: 317-852-7844 Principal Business: Automotive Labeling & Dealer Internet Marketing Contact: Ms. Rene Deal, President 317-251-7701 Principal Business: Insurance & Service Contracts Contact: Mr. Bruce Gaines Auto o Trader.com m Carterr Kirlin n & Merrill,, LLP P DealerWire Generall Motorss Acceptancee Corp 4963 Moonlight Way Independence, KY 41051 859-356-4035 FAX: 859-356-4036 Principal Business: Internet Sales Contact: Bob Landers 9102 N. Meridian Street, Suite 555 Indianapolis, IN 46260 317-844-8881 Principal Business: CPAs Contact: Randy Witson 106 N. Main Street West Lebanon, NH 03784 603-298-7450 FAX: 603-298-7451 Business: Inventory Management Solutions Contact: Mr. Tiger Shaw, COO www.dealerwire.com P.O. Box 50470 Indianapolis, IN 46250-0470 317-841-6701 Principal Business: Secondary Lender Contact: Mr. Tom Irick Automotivee Colorr & Supplyy Corp CBMC/LSII Lightingg Digitall Technology,, Inc. Gilliattee Generall Contractorss 4415 Saquaro Trail Indianapolis, IN 46268 317-290-8690 FAX: 317-291-0140 Principal Business: Automotive Painting, Material Supplier, Body Shop Consulting Contact: Mr. Thomas Mitchell 5855 Kopetsky Drive, Suite G Indianapolis, IN 46217 317-780-8350 Principal Business: Lighting Contact: Mr. Brent Wampler 6892 Hillsdale Ct. , Indianapolis, IN 46250 317-578-1543 FAX: 317-579-5767 Principal Business: Electronic Records Management Contact: Mr. Wes Bognell, President 2515 Bloyd Avenue Indianapolis, IN 46218 317-638-3355 FAX: 317-634-5997 Principal Business :General Contractors Contact: Mr. Garry W. Gilliatte, President Bank k One Certegyy Enguard d Propertyy Taxx Servicess Grand d Victoria a Casino o & Resortt P.O. Box 6093, IN1-0127 Indianapolis, IN 46206-6093 317-321-1998 Principal Bus: Commercial & Indirect Lending Contact: Mr. Eric Seiler 13814 Wyandotte Place Fishers, IN 46038 317-845-5452 FAX: 317-845-5972 Principal Business: Check Services Contact: Mr. Mark Schnable 7853 Waverly Road Martinsville, IN 46151 317-422-9870 FAX: 317-422-9940 Principal Business: Property Tax Consulting Contact: Mr. David Glass 600 Grand Victoria Drive Rising Sun, IN 47040 812-438-5078 FAX: 812-438-5165 Principal Business: Hotel, Casino, Golf Contact: Mr. Curt Warner 12 ALLIED MEMBERS These fine companies and their representatives support your Association through Allied membership ... We encourage all ADAI members to consider these companies when purchasing products or services HBI,, Inc. Kip p Prahll Associatess Oldd Republicc Dealerr Servicee Corp.. 5000 Highlands Parkway, Suite 190 Smyrna, GA 30082 800-406-9254 Principal Business: Manufacturer of clear coating for UV, corrosion protection for dealership buildings, signage Contact: Mr. Jeff Hawkins, V.P. 6367 Gilford Ave., Third Floor Indianapolis, IN 46220 317-202-0378 FAX: 317-202-0214 Principal Business: On-site dealership specific environmental compliance & safety Contact: Mr. Patrick Heraty 307 N. Michigan Avenue, Chicago, IL 60601 312-762-4551 FAX: 312-346-6397 Principal Business: Credit Insurance, GAP, Vehicle Service Agreements Contact: Mr. David Busch Shepherd d Insurancee & Financiall Services,, Inc.. Harrell’ss Carr Wash h Systems Kriegg DeVaultt LLP P ONE-View,, Inc.. 1339 Country Club Road Indianapolis, IN 46254-1820 317-271-0017 FAX: 317-271-2780 Principal Business: Car Wash Equipments/Sales Contact: Mr. Michael K. Perkins One Indiana Square, Suite 2800 Indianapolis, IN 46204 317-636-4341 FAX: 317-636-1507 Principal Business: Law Firm Contact: Mr. Thomas N. Hutchinson 8501 Bash Street, Suite 100 Indianapolis, IN 46250 317-915-9039 FAX: 317-915-9045 Principal Bus: Data Archiving for Auto Dealers Contact: Mr. David DeHaven Harriss Bank Lincoln n Technicall Institutee R J Pilee & Companyy Speedwayy SuperAmerica a LLC C 3800 W. Golf Road Rolling Meadows, IL 60008 847-434-2010 FAX: 847-963-1319 Principal Business: Lending Contact: Mr. Joseph Lipari 7225 Winton Drive Bldg. #128 Indianapolis, IN 46268 800-554-4465 FAX: 317-687-0475 Principal Business: Automotive Tech School Contact: Ms. Cindy Ryan One Indiana Square, Suite 1200 Indianapolis, IN 46204 317-269-3454 Principal Business: CPAs Contact: Mr. Steve Reynolds, CPA 5000 W. 86th Street Indianapolis, IN 46268 Principal Business: Convenient Store/Gas Station Contact: Sheila Hurst (800) 831-8076 ext. 2043 Heritage-Crystall Clean,, LLC M & I Dealerr Finance,, Inc.. Pivotall Solutionss Shred-itt 2250 Point Blvd., Suite 250 Elgin, IL 60123 Toll free: 877-938-7948 847-783-5105 FAX: 847-836-5677 Principal Business: Waste Management Contact: Mr. Mike DeAngelis 11548 W. Theo Trecker Way West Allis, WI 53214 414-302-3480 FAX: 414-302-3496 Principal Business: Banking Contact: Mr. Doug Hempel, Director 3815 River Crossing Pkwy., Suite 100 Indianapolis, IN 46240 317-566-2133 FAX: 317-566-2089 Principal Business: F&I Menu Selling/F&I Products & Services, Custom Reporting & Analyses Contact: Mr. Rob Norris 7525 Winton Drive Indianapolis, IN 46268 317-876-3477 Fax: 317-876-3738 Principal Business: Mobile paper shredding & recycling Contact: Ms. LaMonica Costello Mainscapee Preferred,, Inc.-Indianapoliss United d Insurancee Group p 4150 North Keystone Avenue Indianapolis, IN 46205 800-481-0096 FAX: 317-562-9475 Principal Business: Landscape Maintenance Service Contact: Scott W. Miller, President www.mainscape.com 15390 Stony Creek Way Noblesville, IN 46060 317-770-0070 FAX: 317-770-0071 Principal Business: Painting & Flooring Contacts: Mr. John Norton-President; Mr. Ric Smith-Painting; Mr. Tom Slyder-Flooring 5201-1 Grape Road Mishawaka, IN 46545 866-540-7687 Fax: 708-460-9018 Principal Business: F & I Consulting Contact: Mr. Michael Nolan Mallorr Clendeningg Grodnerr & Bohrerr Protectivee Universall Underwriterss Group p P.O. Box 5787 Bloomington, IN 47407 812-336-0200 Principal Business: General Legal Practice Contact: Mr. Geoffrey M. Grodner 520 Maryville Centre Dr #500 St. Louis, MO 63141 616-460-8867 FAX: 314-275-5240 Principal Business: Credit Insurance, Service Contracts, GAP, F&I Training, Mystery Buyer Contact: Mr. Kevin Hausch 8500 Keystone Crossing, Suite 410 Indianapolis, IN 46240 800-770-2032 Specializing in Property & Casualty Insurance, and Workers Comp and F & I Products Contact: Mr. Mike Berger Thee Indianapoliss Starr McNultyy & Associatess Resourcee Dealerr Group p Valvoline,, Inc.. 307 N. Pennsylvania Street Indianapolis, IN 46204 317-444-4000 Principal Business: Newspaper Contact: Peter Ricker P.O. Box 1915, Owensboro, KY 42302 401 Frederica Street, Suite D-202, Ownensboro, KY 42301 800-800-4728 FAX: 800-583-9199 Business: Dealership Transfer Consultants Contact: Mr. Patrick A. McNulty, Jr. 1000 N. Milwaukee Avenue Glenview, IL 60025 317-580-0126 Business: Leader in Dealership consulting, training and F&I profitability Contact: Mr. Tim Lewis 10409 Cumberland Ridge Court Fishers, IN 46038 (317) 578-2060 Principal Business: Lubricating Manufacturer Contact: Mr. Steve Addleman J.. Walterr Thompson Midwestt Ravelco o Anti-Theftt Devicess Reynoldss & Reynoldss Vehix.com m Spotlightt Indianapoliss 1200 W Carmel Drive, Carmel, IN 46032 (317) 846-5554 FAX: (317) 571-0386 Bus: Insurance and Financial Services for Auto & Truck Dealers Contact: Mr. Jeff Kweder Specialtyy Equipmentt Association n Markett 1575 S. Valley Vista Dr/P.O. Box 4910 Diamond Bar, CA 91765 909-396-0289 Fax: 909-860-0184 Principal Bus: Automotive Aftermarket Assn Contact: Mr. Tom Myroniak, Jr. www.rjpile.com www.crystal-clean.com Huntington n National Bank k off Indiana a 8520 Allison Pointe Blv., Suite 200 Indianapolis, IN 46250 317-913-3100 Principal Business: Banking Contact: Mr. Al Graham Indiana a Auto o Auction,, Inc.. P.O. Box 8039 Fort Wayne, IN 47898 219-489-2776 Principal Business: Auto Auction Contact: Mr. Dale Flora, Vice President 10401 N. Meridian Street, Suite 216 Indianapolis, IN 46290 317-844-5181 Principal Business: Advertising Agency Contact: Mr. Kerry Lederman P.O. Box 47996, Indianapolis, IN 46247 317-575-4077 FAX: 317-780-8946 Principal Business: Anti-Theft Devices Contact: Mr. Richard A. Lister Automotive Division P.O. Box 501158, Indianapolis, IN 46250 317-570-1608 FAX: 317-570-1619 Computer Information & Business Forms Contact: Mr. Bruce Vanscoy, Business Operations Specialist Jim m Moran n & Associatess Momentum m Insurancee Reynoldss & Reynoldss Verantt ID D 500 Jim Moran Blvd. Deerfield Beach, FL 33442 317-727-3730 FAX: 904-419-5931 Principal Business: Service Contract Provider Contact: Mr. Brooks Vossler P.O. Box 669, New Albany, IN 47150 800-818-9412 FAX: 812-944-1423 Principal Business: Auto Dealers Prepaid Maintenance, Aftermarket Products Contact: Mr. Marty Gohman Industry Relations & Research Dept. 18551 Von Karman #150, Irvine CA 92612 714-833-0336 FAX: 714-224-2936 Business: Computer Information Systems Contact: Mr. Sason Mahdi, Dept. Manager P.O. Box 4830 Cave Creek, AZ 85327 480-488-0891 FAX: 480-488-0749 Principal Business: Compliance Management Contact: Mr. Dave Ehrhard Jackson n Oill & Solvents,, Inc.. Nationall Cityy Bank k Rowleyy Bushuee & Company,, LLP P Vernon n Generall Insurancee Co.. 1970 Kentucky Avenue Indianapolis, IN 46221 317-636-4421 FAX: 317-685-2403 Principal Business: Motor Oil Distributor Contact: Mr. Lou Carter One National City Center, Suite 700S Indianapolis, IN 46255 317-267-7231 Principal Business: Banking Contact: Mr. Kevin Ringenberg 409 W. Kieffer Road, Michigan City, IN 46360 219-874-1437 Principal Business: Certified Public Accountants Contact: Mr. Mark Rowley 5155 N Shadeland Ave., Suite 200 N Indianapolis, IN 46226 317-549-0854 Principal Business: Credit/GAP/Service Contracts Contact: Mr. James E. Hughes Raymond d Jamess & Associatess Brady/Hauck k Group p Nexuss Group,, Inc.. Safety-Kleen n Corp.. Waltt Garnerr Associates,, Inc.. 2021 East 52nd Street, Suite 106 Indianapolis, IN 46205 317-753-2768 Fax: 317-205-9855 Principal Business: Property Tax Consultants Contact: Mr. Frank Kelly 475 Park 800 Drive Greenwood, IN 46143 317-888-0570 Principal Bus. Hazardous Waste Management Contact: Mr Rodney Martin or Keith Miller 14000 Quilbrook Dr. Oklahoma City OK 73134 405-755-9090 Principal Business: Cancer Insurance Contact: Mr. Walt Garner K.B.. Parrish h & Companyy Thee Oak k Group p Saless Masterr System m Who’ss Callingg 6840 Eagle HIghland Indianapolis, IN 46254 317-347-5200 Principal Bus: Certified Public Accountants Contact: Mr. Ned Van Emon 340 W. Butterfield Road, Elmhurst IL 60126 630-833-9770 Bus: Service Contracts, Credit Insurance, GAP, F&I Computers, Sales & F&I, Training Classes Contact: Mr. Steve Pearl 1045 Old Seven Road Coolville, OH 45723 866-623-7676 Fax: 866-623-7475 Principal Business: Customer Retention Contact: Mr. Douglas W. Wise (founder) 430 N. Park Avenue, Suite 102 Indianapolis IN 46202 877-7-SAMGOL fax: 866-801-1332 Business: Call measurement & monitoring Contact: Mr. Sam Goldsmith Kesler-Schaeferr Auto o Auction n Incc OfficeMaxx Sentryy Insurancee WFMS/WGRL/WGLD D Radio o 5333 West 46th Street Indianapolis, IN 46254 317-297-2300 Principal Bus: Auto Auction every Thursday Contact: Mr. Hank Ehlebracht & Tony Houk 2601 Technology Place Norman, OK 73071 877-875-9983 Ext: 6041 FAX: 877-311-3715 Principal Business: Boise Office Products Contact: Gina Martin 1800 North Point Drive Stevens Point, WI 54481 715-346-7488 Fax: 715-346-6771 Principal Business: Insurance Contact: Ms. Christine Beichler 6810 North Shadeland Avenue Indianapolis, IN 46220 317-558-7316 FAX: 317-577-3361 Principal Business: Radio Advertising Contact: Mr. Todd Johnson 10 W. Market Street, Suite 3050 Indianapolis, IN 46204 317-656-8821 FAX: 317-656-8811 Principal Business: Financial Services Contact: Mr. C. Louis Hauck 7444 Shadeland Station Way Indianapolis, IN 46256 (317) 275-6287 Fax: (317) 275-6220 Principal Business: Internet Sales Contact: Ms. Deborah Hawkins 13 DEAC Dealers Election Action Committee Garry Robertson Kokomo Chrysler, Inc. - Kokomo DEAC Chairman 2005 DEAC Goal - $34,122.00 Current Contributions - $3,682.50 10% of Goal It’s the third month of 2005 and DEAC is in full swing. As I stated earlier in the year, we finished 2004 with contributions of $35,200 or 102.63% of our goal. Again, thank you to everyone who contributed. NADA has kept our fundraising goal the same as last year at $34,122. With the 2004 presidential election behind us, it is now time to start rebuilding our war chest. Last year we finished with 5 President Club members, 1 Gold Eagle donor, 8 Silver Eagle donors, 25 Bronze Eagle donors and 32 contributing members for a total of 71 new vehicle dealers giving to DEAC out of our 615 new vehicle dealers in the State of Indiana. I am asking for your help. I would like to increase our contributors by 20% or a minimum of 85 dealers giving to DEAC for 2005. I would like to see our President’s Club and Gold Eagle Donors increase if possible. If you have never donated, PLEASE CONSIDER DOING SO. DEAC must have a signed permission form on file to accept contributions and you must be a member of NADA to contribute to DEAC. A DEAC Permission form is on the facing page … remember, this MUST BE A PERSONAL CHECK, and DEAC does accept personal credit card payments. There are some Indiana new vehicle dealers that are not members of NADA. Your membership fee is based on the number of new vehicles sold the previous year. Fees are minimal for the service received (see Mike Shore’s NADA column this month on page 4). For more information on joining NADA, contact Mary Ellen Phillips at Association headquarters (317) 635-1441. My first quarter letter will be coming later with more DEAC information. As always, if you have any questions, concerns or comments, please feel free to give me a call at Kokomo Chrysler (765) 459-8071. The SHOWROOM – March 2005 Volume 24, Edition 3 14 Have you given to DEAC yet???? THE DEALERS ELECTION ACTION COMMITTEE (DEAC) IS THE POLITICAL ACTION COMMITTEE OF THE NATIONAL AUTOMOBILE DEALERS ASSOCIATION (NADA) AND IS FUNDED THROUGH PERSONAL CONTRIBUTIONS FROM DEALERS. D.E.A.C. c/o: ADAI 150 W. Market St., Suite 812, Indianapolis, IN 46204 DEAC PERMISSION FORM As an officer or other authorized representative of the dealership named below, I hereby grant permission to the Dealers Election Action Committee (DEAC) of the National Automobile Dealers Association (NADA) to solicit me or the executive/administrative personnel of the corporation for contributions to DEAC during the calendar year. If the dealership is incorporated, I understand that this authorization prohibits any other national trade association political action committee (PAC) from soliciting the executive/administrative personnel of the dealership. It does not, however, preclude a dealer or dealership personnel from contributing to a non-connected PAC like the Americans for Free International Trade (AFIT). This s business s may y be e included d in n alll mailings s which h solicitt funds s forr DEAC C in 2005 5 __________________________________________________________________ Dealership Name By:_____________________________________________________ Signature _________________________________________________________________________ (Please print name and title) __________________________________________________________________________________________ DEAC CONTRIBUTION & PLEDGE FORM Yes, We need a strong voice in Government, enclosed is my personal check make payable to DEAC. [ ] $5,000 - The President Club [ ] $2,500 – President’s club renewal [ ] $1,000 Gold Eagle [ ] $500 Silver Eagle [ ] $250 Bronze Eagle [ ] $120 Contributing Member [ ] $_______________________ Other [ ] I prefer to use my personal credit card* Please charge my credit card $___________ [ ] Annually [ ] Semi-Annually [ ] Quarterly [ ] I prefer to make a onetime-only personal credit card contribution of $______. Please do not charge by credit card for additional contributions without my prior approval. CREDIT CARD AUTHORIZATION By signing below, I authorize DEAC to bill my credit card for payment in the amount of $________. NAME: (as appears on card) _________________________________________________________ Credit Card: (circle) VISA MASTERCARD AMERICAN EXPRESS Card No. ___________________________________________________ Expires: ______________ Signature: ________________________________________________________________________ FULL NAME: ______________________________________________________________________________________________________ TITLE: ____________________________________________________________________________________________________________ DEALERSHIP: _____________________________________________________________________________________________________ ADDRESS: _________________________________________________________________________________________________________ CITY, STATE, ZIP: _________________________________________________________________________________________________ The SHOWROOM – March 2005 Volume 24, Edition 3 15 ADAI . . . . the eyes, ears and VOICE of Indiana’s Franchised New Vehicle Dealers! LAW NOTES THE PROBLEM EMPLOYEE AND THE ADA Ronald C. Smith STEWART & IRWIN Over the last several years employers have seen a number of employer-friendly court decisions concerning interpretation of the Americans With Disabilities Act. In fact, the court decisions have ticked off some of the handicap activist groups to the point where they are now asking Congress for additional amendments to the Act to attempt to void certain pro-employer decisions. One area that still remains a problem is a split of decisions by the courts on employees who have a mental condition that adversely affects their ability to interact positively with fellow employees. For example, is a particularly abrasive, hard-to-get-along-with employee really suffering from some sort of mental condition which would bring this employee under the protection of the ADA? One court has held that interacting with employees can be a major life activity; thus any mental or physical impairment that affects this "major life activity" could be protected under the ADA. In a reported case, an employee who had bouts of depression for a number of years had such a problem interacting with other employees that the company changed her work responsibilities to a home job. She did not like that and the company ultimately terminated her employment. A court allowed the case to go to a jury and the employee was awarded $190,000 in damages. On appeal, the court remanded the case to the trial court for further actions, deciding that an appropriate standard would be that if an impairment severely limited an individual's ability to initiate contact with or respond to other people, there would be an impairment which would rise to coverage under the ADA. For example, this could be caused by severe depression, autism, etc. The court stated that the employee would not be protected if he/she simply could not get along and communicate with others inappropriately and ineffectually, etc. In short, look to the condition, if any, that causes the employee's behavior. If there is an underlying significant physical or mental deficiency, seek legal assistance in determining what to do. If it is simply a personality matter, feel free to take appropriate disciplinary action. For further assistance, contact Ron Smith, Bill Ivers or Lisa Price at Stewart & Irwin, (317) 6395454. The SHOWROOM – March 2005 Volume 24, Edition 3 16 ADAI . . . . the eyes, ears and VOICE of Indiana’s Franchised New Vehicle Dealers! INSURANCE CORNER BUSINESS INTERRUPTION Presented by Jon Medo Regional Marketing Manager Your business has been seriously damaged from a recent storm, and repairs will take several weeks. Business operations are totally or partly suspended due to the covered loss. Who will pay for extra expenses over and above normal operating expenses to get back into business? What about the net income loss and continuing expenses during the period it takes to restore your business operations? Effective risk management before a loss occurs can help you prepare for business interruptions and possibly reduce the costs. However, it may be difficult to accurately estimate how long it will take to get back into business. It often depends on circumstances. Alternate building sites you counted on may not be available. Materials needed to repair your building may take longer than expected to reach you. Even the time of year affects your business income loss and expenses. A basic amount of coverage is included in most of Federated’s commercial insurance policies, but several options are also available to provide additional protection. Sometimes business owners procrastinate about purchasing business interruption coverage because it is difficult to determine the “right” combination of coverages to give needed protection at a reasonable price. However, neglecting to plan properly for a business interruption can be a serious risk management mistake. FEDERATED INSURANCE * P.O. BOX 50487 * INDIANAPOLIS, IN 46250 (317) 849-7550 * (800) 428-4143 * Fax: (317) 594-1701 www.federatedinsurance.com The SHOWROOM – March 2005 Volume 24, Edition 3 17 ADAI . . . . the eyes, ears and VOICE of Indiana’s Franchised New Vehicle Dealers! YOU CAN’T AFFORD TO IGNORE THIS! Did you know that over half of the employees across the country prefer to purchase voluntary insurance coverage at the workplace because of convenience and lower cost? You can’t afford to ignore the opportunity of offering these products to your employees in a way that is beneficial to both you and your employees. A Section 125 plan will help your employees receive the most for their money by allowing them to select only those benefits they need. Under this plan, pre-tax dollars are used to purchase benefits. These dollars may come from non-elective contributions, such as direct employer contributions, and elective contributions, such as employee salary reduction contributions. The Automobile Dealers Association of Indiana recommends the American Fidelity Assurance Company, a national leader in Section 125 Administrative Services. American Fidelity provides this value added service for Premium Only Plans (POP) FREE OF CHARGE CHARGE to association members, with AFA product and minimal requirements. To enroll in Section 125 or for more information, please call your representative at 1-888-229-0022 and one of American Fidelity’s representatives will give you a call! 2000 N CLASSEN BLVD • OKLAHOMA CITY, OK • 1-888-229-0022 S-1399 The Showroom - March 2005 Volume 24, Edition 3 18 Mark Your Calendar … 69th Annual ADAI Convention & Retreat January 19-24, 2006 Ritz-Carlton U.S. Virgin Islands K.B. Parrish Ad (same as last month) Watch your mail for Registration forms or call Association Headquarters 1-800-872-0363 The SHOWROOM – March 2005 Volume 24, Edition 3 19 ADAI . . . . the eyes, ears and VOICE of Indiana’s Franchised New Vehicle Dealers! Kip Prahl Kip Prahl Associates Terry Williamson Kip Prahl Associates Worker’s Compensation Build Your Own Safety Net Most agree that safety training for new employees make good sense. For one thing, statistically speaking, new employees are among those most likely to be injured, and a bit of training just might enable the new person to work more safely. Also, a well-done series of safety training sessions sends a powerful message that your dealership takes safety seriously. There is only one chance to make a first impression, and this would sure be a good one. Finally, there are those pesky OSHA regulations that require this training. Just what training is required? Well, the list may be longer than you think. And while requirements can vary somewhat by state, here is a brief summary of several of the more important ones: N Emergency Response Training: The purpose is to provide dealership staff with guidelines for responding to a fire or explosion, a spill or release of a hazardous material, and certain natural disasters. N Personal Protective Equipment Training: Employers are required to survey their work areas in order to determine what PPE is required, and where. This training is supposed to inform an employee of the PPE he should wear (ex: eye protection) as well as how and when it should be worn. N Hazard Communication Program Training: This mandatory training informs applicable employees of the chemical hazards present in the workplace and how one can protect against these hazards. The training also addresses product labels and Material Safety Data Sheets. N DOT HazMat Handler Training: This training applies to those who ship or receive hazardous materials; typically members of the Parts Department staff. While some dealerships may have to obtain off-site training, in many instances, this is not necessary. As a general statement, HazMat training supplements the above noted Hazard Communication training. N Forklift Safety: This training is only required for those employees at the dealership that operate a forklift. It includes classroom type training, as well as operational qualification. N Respiratory Protection Training: This training is normally required for respirator wearers in the paint shop. It includes training on respirator selection, use and maintenance. Respirator fit testing is also required. As you have no doubt already figured out, the dealership is responsible for providing this new employee training. But how? One way would be to put together your own training syllabus. Another could be to get help from your workers’ comp carrier. For clients of Kip Prahl Associates, our endorsed environmental and safety consultant, the answer seems a little easier. In addition to scheduled on-site training, KPA offers clients a series of internet-based training sessions, training videos, and sample training packages. These materials make it relatively hassle-free for a dealership to put together safety training programs tailored to the requirements of the individual new hire. If you want more information of this KPA service, we suggest you call them at 1 (800) 486-0400. A final point: the reality is that, across the country most dealerships do little new employee safety training. Moreover, there does not appear to be any vigorous or sustained enforcement activity in this area. But with soaring workers’ compensation premiums, regulatory compliance may be secondary to reducing accidents. The Showroom – March 2005 Volume 24, Edition 3 20 Shred-it ad The Thursday Sale The Thursday Sale What does our 60 years in the auto auction business mean to you? **** Experienced employees who will do what it takes to “make your day” at the auction. MORE $$$ FOR YOU! **** Our higher sales volume allows us to charge lower fees than our competition. MORE $$$ FOR YOU! **** Through the years we have maintained a policy of honesty and fair play for all. MORE $$$ FOR YOU! **** Knowing KSAA will be there when you need us-title services, transportation, detailing, and web reports. Kesler Schaefer Auto Auction Pioneers in the Auto Auction Business - Since 1943 - 317-297-2300 www.ksaa1.com 21 ADAI . . . . the eyes, ears and VOICE of Indiana’s Franchised New Vehicle Dealers! Calendar of Events 2005 5 SCHEDULE MARCH H Annual Dues Statement mailed March 28, 2005 JUNE E ADAI Board of Directors Meeting Indianapolis to be announced SEPTEMBER R ADAI Board of Directors Meeting Indianapolis To be announced DECEMBER R December 26, 2005 January y 1,, 2006 Indianapolis Auto Show Indiana a Convention n Center r ADAII ANNUAL L CONVENTION N & RETREAT 2006 6 The Ritz-Carlton Hotel ST.. THOMAS,, U.S.. VIRGIN N ISLANDS January 19-24, 2006 NADA A CONVENTIONS 2006 6 ORLANDO,, FLORIDA A FEBRUARY Y 11-14 4 2007 7 LAS S VEGAS,, NEVADA A FEBRUARY Y 3-6 6 2008 8 SAN N FRANCISCO,, CALIFORNIA A FEBRUARY Y 9-12 2 2009 9 NEW W ORLEANS,, LOUISIANA A JANUARY Y 24-27 7 2010 0 ORLANDO,, FLORIDA A FEBRUARY Y 13-16 6 The SHOWROOM – February 2005 Volume 24, Edition 2 22 ADAI . . . . the eyes, ears and VOICE of Indiana’s Franchised New Vehicle Dealers! Remember … Your Automobile Dealers Association of Indiana (ADAI) is here for you. Don’t forget … the ADAI is a valuable resource to its members … you. So when you need information and advice, please take advantage of your ADAI’s expertise. Homepage Website: www.adai-inc.org INFORMATION NUMBERS ADAI - Headquarters ......................................... 1-800-872-0363 In Area 317-635-1441 . . . . . . . . . . . . . . . . . . FAX: 1-317-685-1028 Tim Dowling, Executive Vice President E-mail: [email protected] Debbie Baker, Executive Assistant E-mail: [email protected] Mary Ellen Phillips, Membership Services Manager E-mail: [email protected] Cindy Wagner, Regulatory Agency Liaison E-mail: [email protected] Nelson Becker, Government Relations Manager E-mail: [email protected] AccessIndiana Website: http://www.state.in.us/ Bureau of Motor Vehicles Dealer Division .......................................... FAX ............ Title Tracing/Error Correction Dept. ..................... BMV Warehouse (Forms) ..................................FAX Revenue / Welfare Lien Information Dept. of Revenue Collections .............................. F.S.S.A. Child Support (Welfare) (All counties & Title Mail-out)...................... (317) (317) (317) (317) 591 591 233 591 - 5304 5319 2507 5260 (317) 232 - 2165 (317) 232 – 4936 Classified Section RESUME ON FILE - If you are looking for an experienced Title Clerk or Office Manager, we have a resume on file for an individual with over 20 years of office and title experience. She would prefer to stay near the Indianapolis area. If you are interested, please call ADAI headquarters 1-800-872-0363. FOR SALE: What do you have for sale? Call ADAI headquarters at 1-800-872-0363 and put your ad here. LOOKING TO BUY: Key Tracking Machine – Please call Mike O’Brien at 317-805-4402. FOR SALE: 55,000 square foot facility in Brownsburg, Indiana that sits on approximately 5.5 acres. There is currently a business in operation at this location, so an appointment is necessary. This is a perfect location for an auto dealership. For more information contact Jonathan Wurster, managing partner 317-670-5787 Have something for Sale? Looking for something to buy? ADVERTISE IT HERE … FREE For ADAI Dealer Members ONLY The SHOWROOM – March 2005 Volume 24, Edition 3 23 Get ATLAS for accurate, REAL-TIME F&I results! Assurant’s Tactical Long-term Accountability Solution (ATLAS) can help your dealership: • Improve Efficiency • Raise Customer Satisfaction • Stay Compliant • Increase Profitability ATLAS is your Internet portal for real-time access to: • Menu Selling • Electronic Remittance • F&I Logging and Reporting • Direct Marketing • Service Contract Claims Approval and Payment For more information concerning ATLAS, write to us at [email protected] Combine ATLAS with these proven revenue generators to supercharge your dealership! World-Class Training for your: • Sales Force • F&I Staff • Sales-management staff Profitable F&I Products: • Vehicle Service Contracts • Credit Insurance • GAP Asset Protection • Tire and Road Hazard • Etch Protection • Paint and Fabric Protection Cutting-Edge Technology: • Electronic F&I Menu Selling • Streamlined Business and Claims Processing Systems • Two-hour Claims Payments Automobile Dealers Association of Indiana, Inc. 150 W. Market Street, Suite 812 Indianapolis, IN 46204 (317) 635-1441 FAX: (317) 685-1028 www.adai-inc.org THE SHOWROOM March 2005 For over 25 years, Assurant SolutionsSM has helped dealerships with innovative products and services. Call Assurant Solutions for a FREE Dynamic Sales Meetings audio CD by Jimmy Atkinson. Contact us today at 1-877-651-1032, or log on to assurantsolutions.com/auto VS20541-0205 jadf © Assurant, Inc. 2005 PRSRT STD U.S. POSTAGE PAID Permit #4747 Indianapolis, Indiana
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