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Using Appreciative Inquiry
to Achieve Results
I am what I study;
what I focus on,
what I question.
Inquiry and change are
a simultaneous moment.
– David Cooperridder
Overview of Appreciative Inquiry
Appreciative Inquiry helps organizations get faster and sustained results
in your organization. It increases performance by motivating people to
create the change needed. It is a methodology, process and way of
being that intentionally seeks to discover, celebrate and build on "what
works" rather than fix "what is broken.” AI does not avoid problems, but
reframes problems from weaknesses in the past to possibilities for the
future.
In this current environment of economic
gloom, Appreciative Inquiry offers an
alternative approach to tap into one’s
strengths, inspired future and positive
energy to ride the waves of change to
emerge stronger and better.
Appreciative Inquiry has been applied
successfully at individual, team and
organizational levels. For example,
- At the individual level, AI has been
applied in coaching and leadership
development.
- At the team level, AI has been used
for conflict resolution and team
development.
- At the organization level, AI has been
applied in the areas of customer
service, culture transformation,
mergers and integration, strategic
planning, business improvement, and
employee engagement.
Benefits to you
Learn skills and tools to:
- Use AI in important organization issues to
achieve business objectives.
- Harness the strengths of individuals,
teams and organizations.
- Ask new and powerful questions that
bring results.
- Motivate others through strengths and
possibilities.
- Shift from “what’s wrong” to “what’s right”
thinking.
- Consult using the AI approach to solve
organization problems.
- Coach others using a strengths-based
process.
By searching for the best in people and their
organizations, AI builds trust, motivation and teamwork.
This can increase the quality and speed of achievement
of organizational objectives and bring about significant
business results. Appreciative Inquiry grows out of
applied social construction; it has been used to bring new
results in a variety of industries and government settings
around the world.
Two options:
A) Introduction workshop (1 day)
This is a one-day workshop designed for participants who would like to know
more about appreciative inquiry. The focus is on gaining an appreciation of
appreciative inquiry and its’ applications. This group of participants may be
business managers and people interested in leading edge approaches to
change and motivation at work.
Seminar Outline for Introduction Workshop (1 day)
- What is Appreciative Inquiry?
- Why does appreciative inquiry work?
- Appreciative interview
- Overview of 4D process in appreciative inquiry
- Case studies of appreciative inquiry
- Question-thinking: changing the questions we ask ourselves
- Appreciative inquiry in everyday work
B) Practitioners’ workshop (3
days + 2 post-workshop
telecalls)
This is a three-day workshop designed for
participants who intend to incorporate or use
Appreciative Inquiry at work. The focus is on
gaining strong foundation in AI and the
mechanics of designing and implementing an
AI-based intervention for individuals, teams or
organizations. This workshop design includes 2
follow-up telecalls to review and support the
participants’ applications of AI at work. This
group of participants may be internal or external
HR, business improvements consultants and
line managers. Leaders, managers and change
agents interested in a sustainable approach to
achieve positive motivation, commitment and
business results should attend as well.
Seminar Outline for Practitioners’ Workshop
(3 days)
- What is Appreciative Inquiry?
- Comparing AI and traditional problem
solving
- Why does AI work?
- AI principles
- The power of image, word and stories
- Positive emotions, positive thoughts and
positive actions
- 4D process in AI: dream, design, deliver
and destiny
- Affirmative topic choice – choosing what
we focus on
- Designing powerful questions and
interview guides
- Crafting provocative propositions
- Designing and facilitating AI summits
- AI & strategic planning
- Appreciative coaching
- Sustaining positive change
- Applications of Appreciative Inquiry in
organizations
- Using AI in your organization
- Appreciative Inquiry in everyday work
- Appreciative living
To enquire if this is the right workshop for you
email
[email protected]
Seminar Leader
Wendy Tan partners with
organizations and individuals
seeking a sustainable and
impactful approach to create
results in areas they care about.
A firm believer of the power of
strengths and possibilities,
Wendy brings her experience
and passion into the classroom
and consulting projects. Her
clients include Intel, HP, J&J,
Citibank, Fortis Bank, Cartier,
General Electric, National Youth
Council, Singapore Police Force
and Sri Lankan Telecoms. She
has used Appreciative Inquiry in
a variety of settings including
customer service, personal
development, team building,
employee engagement and
cultural transformation. She has
a Masters of Science in
Organisation Development from
Pepperdine University and has
participated in global consulting
projects in the United States,
Canada, Mexico and China. Ms
Tan is a founding partner of The
Flame Centre, which seeks to
develop individuals and connect
communities.