SERVICES OUR IVALUA AROUND THE WORLD To support clients during set-up and implementation of Ivalua Buyer, Ivalua employs an agile configuration methodology and an extended range of services to improve user productivity, efficiency of the procurement process and spend management functionality. IVALUA INC. 702 Marshall Street Suite 520 Redwood City, CA, USA 94063 Toll free : +1 (866) 795-8982 [email protected] TRAINING POSSIBILITIES Ivalua’s training programs cover functional, technical and administrative needs, catering to all user categories (Buyers, Managers, Executives, Suppliers), in several languages and on all continents. The goal of these training programs is to fully empower users to make the most out of the application’s rich features. SUPPORT AND ASSISTANCE Where desired, Ivalua offers support and assistance services to users and suppliers with access to Ivalua Buyer. This service is available 24/6 in multiple languages. S YSTEM ADMINISTRATION SERVICE The functional administration of Ivalua Buyer is a crucial issue for our clients who want to tune up and enrich their application on a regular basis. Ivalua offers a complete administration service to its clients where a product expert is allocated to perform all or part of the administrative tasks. This allows the client to speed up implementation and establish best e-Procurement practices. INNOVATION IVALUA FRANCE 69, rue de Paris 91400 Orsay IN IVALUA GERMANY Schumannstraβe 27 60325 Frankfurt O RGANIZATION AND E-SOURCING EVENTS HOSTING Ivalua assists its clients in the organization of their sourcing events (RFx and auctions). We assist Purchasing managers in the fine-tuning of their bid requests, we ensure that the Suppliers are trained and properly informed of the rules and we act as a trusted third-party in the running of auctions. INVOICE DIGITIZING Ivalua offers the ability to handle all necessary operations for the import of supplier invoices into Ivalua Buyer: receipt, P.O. flip, scanning, digitizing and software-related integration. IVALUA in a nutshell... Founded in January of 2000, Ivalua is currently ranked among the leading worldwide Spend Management solution providers. Successful in both Europe and the US, Ivalua has deployed several hundred projects for large international companies in a wide range of industries. In light of its experience and of its multi-sector expertise, Ivalua continues to support an extremely proactive product innovation policy that centers on bringing its users the greatest value, efficiency and ease of use, day in and day out. ASSISTANCE Ivalua offers a technical assistance service to their clients to maintain optimal Ivalua Buyer operational conditions in terms of application performance, security and availability. Our technical experts can also manage the technical issues related to software version installation on behalf of the clients. CATALOG MANAGEMENT The service center provides all necessary operations for the integration and management of your suppliers into Ivalua Buyer, speeding up the onboarding process and ensuring timely updates of key data (items, prices, specifications, availability, etc.) Full Suite of Solutions for Spend Management: by combining strategic sourcing, transactional functions, supplier relationship and procurement controls, all from within a single, integrated solution. Flexibility in configuration and customization, allowing Buyer to adapt to clients’ specific needs without having to involve IT, while also remaining on the standard Ivalua Buyer solution package. DATA QUALITY IMPROVEMENT Ivalua offers its clients access to a structured supplier reference database, free of duplicates and enriched with the information relevant to Procurement, along with a complete and reliable overview of spend. We therefore recommend ongoing and in-depth data cleanup and enrichment services based on our advanced algorithms as well as the expertise of our teams. An agile, collaborative implementation method, to not only shorten time frames but also contain overall deployment costs. SERVICES AVAILABLE THANKS TO OUR KEY PARTNERS Business Consulting Change Management Customized Training E xternal Content Assistance with International Deployment SUPPLIER RELATIONSHIP MANAGEMENT E-SOURCING Ivalua Buyer’s worldwide success can be summarized in 4 major points: A User Interface acclaimed for its simplicity and effectiveness, which allows a quick start-up and long-term, sustained adoption by its users. IT EXPERTISE AND OPERATIONAL PURCHASING www.ivalua.com CONTRACT MANAGEMENT E-PROCUREMENT PURCHASING DECISION V8 THE COMPLETE, INTEGRATED, & MODULAR SOLUTION WITH INTUITIVE USER FRIENDLY DESIGN Purchasing Intelligence IVALUA BUYER Our Purchasing Intelligence modules enable users to easily capture, consolidate and retrieve purchasing data such as invoices, purchase orders, income statements, and supplier evaluations in a single application. Our Purchasing Intelligence solution further optimizes the purchasing cycle by providing: OLAP Cube Purchasing reports "The Ivalua Technology promises to provide Whirlpool with advanced capabilities and efficiencies that support our efforts to drive Global standardized processes and integrated end to end solutions that will improve the experience of both Whirlpool associates and our valued supply base." Blaine Hurley, Whirlpool Data normalization and consistency tools Individualized data analysis tailored to each business user To effectively respond to the challenges of today’s business world, Procurement Managers need easy-to-use collaborative tools. e-Sourcing Our e-Sourcing modules allow users and stakeholders to collaboratively manage the entire procurement process end-to-end, from requirements gathering, supplier selection, RFP and auction management to the final issued contract. Our e-Sourcing solution further optimizes the procurement cycle by providing: Time savings and improved throughput for buyers and suppliers Designed with the most cutting edge technology, Ivalua Buyer V8 provides a set of built-in solutions including remote access from mobile devices, a simplified user interface, enhanced analytics and easy integration with existing information systems. A complete Spend Management toolset A n entirely web-based application with worldwide access guaranteed B uilt-in localization capabilities including language and currency support ULTRA FLEXIBLE Custom deployments: Implement only the required modules Vast configuration capabilities S elf-hosting, single-instance ASP, or SaaS hosting available, as well as cloud hosting RAPID DEPLOYMENT R apid design-to-deployment cycles Seamless integration with existing information systems O ngoing upgrades: Quickly activate additional modules when needed THE MOST FLEXIBLE AND ROBUST SPEND SOLUTION AVAILABLE An enhanced procurement toolset including RFI, RFP and reverse auction tools A dedicated module for specialized spend management processes around complex, services-based categories SRM Ivalua Buyer V8 bundles these features together into a single tool providing quick and lasting adoption by users. Our SRM solution is the cornerstone of Ivalua Buyer. It is composed of multiple product modules that structure and segment supplier data, providing solid supplier analytics. Our SRM solution further optimizes supplier management by providing: Built on a completely modular architecture, Ivalua Buyer V8 gives maximum flexibility to users by offering the choice between SaaS or self hosting with the option of implementing the standard version of the product or a customized implementation. A single supplier repository built on data feeds from internal and external sources Contracts & Catalogues e-Procurement Ivalua Buyer allows for the management of contracts and catalogs within a single, common application for all users: Our e-Procurement modules allow users to efficiently manage the entire procurement process from importing supplier catalogs to handling purchase orders, managing fulfillment, and processing invoices and receipts. Our e-Procurement solution provides the following additional optimizations: Contract drafting in a collaborative mode, dynamic management of clauses, key milestone alerts, archiving and reporting. Automatic loading and updating of suppliers’ catalogs from diverse formats (Punch-out, etc), fault management, price management, descriptive listings and comparative tables. www.ivalua.com COMPLETE & MODULAR SUITE One portal for all purchase orders Purchase orders in 3 clicks Approval workflow: configurable for diverse audiences, automated routing, parallel tracks and lifecycle management Cutting-edge performance evaluations and supplier risk management tools Design process flows specific to each organization that include the right people at the right time. Build custom-made analyses, indicators and queries without the need of programming. Modify the screens, forms, templates, fields, visibility and accessibility to any functional area in the suite. Share views and comments across internal buyer users and suppliers about different objects and processes. Use EAI to tie together ETL, Query, WebServices, EDI/XML and other integration tools Manage documents in a Content Repository including supplier credentials, contract exhibits, order attachments and many others. A dynamic and easy-to-use supplier portal Manage secure access for users, password controls, and leverage outside Single Sign On or LDAP resources. Business Network: Take advantage of the Ivalua Business Network to ensure reliable data from suppliers. CUSTOMER REFERENCES Whirlpool, ArcelorMittal, Honeywell, CACI, Del Taco, Beacon, Total, Michelin, Technip, Veolia, Orange, Areva, Jarden, Valeo, Spie, Seb, Beneteau, Faurecia, PSA Peugeot Citroen, Bakcell, Bull, Covea, Havi. ADMINISTRATION Our powerful system administration tool, called Ivalua Platform, provides the ability to manage items across the application, including user authorizations, access rights, languages, currencies, business data, navigation and screen layouts. The underlying structure of Ivalua Platform consists of: Robust and secure architecture built on Microsoft .NET technology Proven spend management processes built on a strong underlying code base
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