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ACTIVATION (GO-LIVE)
SUPPORT
ACHIEVE A POSITIVE GO-LIVE EXPERIENCE
STRONG IMPLEMENTATION PLANNING AND EXECUTION
MAKES THE DIFFERENCE
You’ve invested a lot to select, purchase and implement your new technology.
Activation will be the moment of truth. ESD focuses on helping healthcare
organizations of all shapes and sizes implement new technology to advance
healthcare IT performance, improve patient care and reduce costs. Our
consultants are experienced and fluent in all major HIT brands, and specialize in
leading you through a successful activation.
ESD provides the complete range of Activation Support to ensure that when
you go-live with your new technology, your staff is prepared and supported to
embrace the new technology from day one.
INCREASE ADOPTION BY PREPARING AND SUPPORTING
YOUR STAFF FOR GO-LIVE
ESD can work with your organization to train your staff prior to go-live and provide
the much needed user support and bandwidth at this critical stage.
ACTIVATION
PLANNING
USER
TRAINING
AT-THE-ELBOW
STAFF SUPPORT
COMMAND CENTER
SUPPORT FOR RAPID
ISSUE RESOLUTION
Contact ESD today
to learn more
866.841.3179
24/7 CLINICAL
SERVICE DESK
PRE-ACTIVATION
>> ACTIVATION
PROJECT
MANAGEMENT
POST-ACTIVATION
[email protected]
ESDontheweb.com
COMPLIANCE
ACTIVATION (GO-LIVE)
SUPPORT
A PROVEN PARTNER FOR HIT ACTIVATIONS
ESD focuses on helping healthcare organizations implement new technology to
ABOUT ESD
advance healthcare IT performance, improve care and reduce costs. Our clinical
ESD is a leading, full-cycle
consultants are experienced and fluent in all major HIT brands.
implementation firm that assists
healthcare organizations through
technology transitions. We serve as a
PRE-ACTIVATION PREPARATION
natural extension of your team to help
ESD follows a signature pre-activation model to create a roadmap that
you bring HIT solutions and strategic
will shorten timelines, decrease support costs and improve the go-live
initiatives to life. ESD’s services include:
experience. We’ll help you to:
• Activation (Go-Live) Support
• Automated Testing Solutions
• Define current to future state objectives
• Clinical Service Desk
• Identify resource gaps and needs
• Clinical Transformation
• Deliver classroom and computer-based training
• Legacy System Support
• Set-up and utilize automated testing tools
• Meaningful Use
• Optimization
ACTIVATION SUPPORT SERVICES
• Patient Portal Support
ESD Activation (Go-Live) Support places professionals experienced with your
• Project Management
chosen technology in charge of the go-live process to help you focus on patient
• Staff Augmentation
care and support your IT team:
• Staff Training
• At-the-elbow clinical and physician support
• Command center support for rapid issue resolution
• Clinical service desk support
• Project management
Contact ESD today
to learn more
ESD has worked with healthcare organizations of all shapes and sizes
866.841.3179
nationwide to help them achieve their healthcare IT goals. And we have
consultants ready and waiting to do the same for you.
[email protected]
ESDontheweb.com
PRE-ACTIVATION
>> ACTIVATION
POST-ACTIVATION
COMPLIANCE