1. food and drink
2. beverages

Owner’s Manual
IMPORTANT SAFEGUARDS
When using electrical appliances, basic safety precautions should always be
followed, including the following:
1. Read all instructions.
2. To protect against risk of electrical shock, do not put Esio System in water or other liquid.
3. This appliance is not intended for use by persons (including children) with reduced physical
sensory or mental capabilities, or lack of experience and knowledge, unless they have been
given supervision or instruction concerning use of the appliance by a person responsible for
their safety.
4. Children should be supervised to ensure safe usage of the Esio System.
5. Unplug from the outlet before cleaning.
6. Do not operate any appliance with a damaged cord or plug, or after the appliance
malfunctions, or is dropped or damaged in any manner. Return appliance to the nearest
Authorized Service Facility for examination, repair, or electrical or mechanical adjustment.
7. Do not use outdoors.
8. Do not let cord hang over edge of table or counter.
9. This product is designed for household use only.
10. Do not install the Esio System in a location exposed to direct sun light.
SAVE THESE INSTRUCTIONS
Electrical Equipment Waste Disposal
By ensuring this product is disposed of correctly, you will help avoid potential negative
consequences for the environment and human health, which could otherwise be caused by
inappropriate waste handling of this product.
The symbol on the product, or on the documents accompanying the product, indicates that
this appliance may not be treated as household waste. Instead it shall be handed over to the
applicable collection point for the recycling of electrical and electronic equipment.
Disposal must be carried out in accordance with local environmental regulations for waste
disposal.
For more detailed information about treatment, recovery and recycling of this product, please
contact your local city office, your household waste disposal service or the shop where you
purchased the product.
Esio Hot & Cold Beverage System
Owner’s Manual
This Owner’s Manual provides you with all the information you need to operate your Esio Hot &
Cold Beverage System. To download an even more complete Owner’s Manual, or for product
updates, go to www.esiobev.com. If you still have questions, please call our Customer Service
hotline at 877-898-ESIO (3746).
Esio Hot & Cold Beverage System Specifications:
Total water capacity: 1.85 gallons – 0.4 gallons in hot water tank, 0.5 gallons in cold water tank,
0.95 gallons in top reservoir.
Voltage: 120 Volts AC, 60 hertz, 6.0 Amps
NOTE: If the plug does not fit in the outlet, contact a qualified electrician. Do not modify the
plug in any way.
Beverage Flow Rate: 28-38 ml/sec
Dispense volume: 250-350ml (approximately 8-10 seconds) is recommended.
Beverage temperature recovery: 3 minutes between dispenses for maintaining cold and hot
temperature is recommended.
1
Operating Your Esio Hot & Cold Beverage System
Congratulations and thank you for purchasing your Esio Hot & Cold Beverage System.
You are well on your way to making “YOUR DRINK. YOUR WAY. RIGHT AWAY.”
Step 1 . Set up your Hot and Cold Esio Beverage System
• Unpack the box on the floor
• Place your Esio Beverage System on the countertop where you intend to use it
• Plug your Esio into a grounded plug
• Remove the Water Fill Door from the top of the Esio and add 1.75 gallon of filtered or
purified water to the Reservoir
• Do not fill beyond the Max Fill Line!
1.75 gallons
of water
Solid Green = ready to dispense
Blinking Orange = add water
•
•
Wait two minutes for the water to fill the Hot and the Cold tanks inside the system
Your Esio system is sanitized at the factory, but we recommend that you dispense and
discard 2 cups of water, each, from the Hot and the Cold side of the Esio as shown
below:
For cold beverage
For hot beverage
Press and hold
2
1
2
Press and hold
Press until red light turns on,
then 2
•
•
•
•
For the best-tasting beverages, we strongly recommend that you use only purified or
filtered water. Do not fill beyond the Max Fill Line noted on the machine.
Your Esio Hot & Cold Beverage System comes equipped with a carbon water filter (at the
bottom of the Reservoir) that will improve the taste of beverages made with your Esio
system. We recommend replacing the carbon water filter every 90 days. Replacement
water filters are available at BuyEsioNow.com.
Replace the water fill door.
After filling or re-filling the top water reservoir, the water in your Esio system will take up
to 5 minutes to heat and 30 minutes to chill. During this time, the green status light is off.
You can still dispense drinks at this time, but they may not be as cold or as hot as
desired.
Solid Green = ready to dispense
Blinking Orange = add water
•
The Refill Indicator Light will remain off when the reservoir in your Esio system is full. The
Orange Refill Indicator Light will blink when you need to add only purified or filtered
water to the reservoir.
3
Step 2 . Use Your Hot and Cold Esio Beverage System
• Pick your favorite beverage E-Pak
• Remove and throw away the foil tamper seal on the end of the E-Pak pump
•
•
•
Press the round indentation at the top of the E-Pak door to open it. Insert the E-Pak into
the compartment as shown.
Press the round indentation at the top of the E-Pak door to ensure it latches closed
Select the strength of your beverage with the Strength Selector dial. Move the dial to the
right for a Stronger beverage or to the left for a Milder one.
Milder
Stronger
4
•
Center your container on the drip tray below the pour spout.
Center cup here
•
•
For Cold Beverage – Press and hold the Cold (blue) Press-To-Pour button for as large a
beverage as you’d like.
For Hot Beverage – Press the “Lock” symbol in the middle of the Strength Selector dial
until the red light comes on inside the Hot Press-To-Pour button. Press and hold the Hot
(red) button for as large a beverage you'd like.
For cold beverage
For hot beverage
Press and hold
2
1
•
Press and hold
Press until red light turns on,
then 2
Add only purified or filtered water if the orange refill indicator light is blinking.
Solid Green = ready to dispense
Blinking Orange = add water
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Step 3 . Enjoy!
Using E-Paks.
The pump on every E-Pak is self-sealing, so it will keep your beverages fresh, and there is never
any taste crossover when you switch E-Paks. Reuse each MultiServe E-Pak as often as you like
until it is empty. You will know an E-Pak is empty if:
•
•
•
the E-Pak is no longer visibly full (flat), and/or
beverage strength appears weak, even at the highest strength setting, and/or
nothing but water is dispensed when you try to make a beverage.
Your E-Pak will dispense more servings when the Strength Selector dial on your Esio is turned
to the left for milder beverages. It will dispense fewer servings if you set the Strength Selector
dial to the right for stronger beverages.
Your Esio Beverage System can be also used as a water dispenser by depressing the Cold or
Hot Press-To-Pour buttons with no E-Pak in the door. Now you have refrigerated water for
drinking any time, as well as hot water at the touch of a button for:
•
•
•
instant oatmeal,
baby formula, or
to save time whenever you need to boil water.
Maintaining Your Esio Hot & Cold Beverage System
To keep your beverages tasting great, we recommend that every 90 days you flush your Esio
system.
1.
2.
3.
Dispense both hot and cold water out of your Esio until no more water is dispensed. This
will make the machine lighter and easier to carry.
Unplug your Esio system
Place your Esio over a sink
CAUTION: Do not drop! Unit is heavy
4.
5.
6.
7.
Remove the Water Fill Door.
Remove and discard the water filter at the bottom of the fill reservoir
Add two cups of white vinegar to the top fill reservoir. This will clean your Esio’s system
Unscrew the drain plugs at the bottom of the back of your Esio unit and let the vinegar
and remaining water drain into the sink.
CAUTION: LIQUID BEING DRAINED FROM THE HOT TANK MAY BE EXTREMELY HOT!
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• Unscrew the drain
caps on the back of the
Esio and
let the water drain into
the sink.
• Screw the drain caps
back on. Finger-tighten
only.
8.
Add at least ½ gallon of water to the top fill reservoir and allow it to drain into the sink.
This will remove any remaining vinegar from your Esio.
9. Screw the drain plugs back on. Hand-tighten only.
10. Insert a new carbon filter in the top reservoir. These filters are available at
www.BuyEsioNow.com
Wash filter before installing
11. Follow the simple start-up instructions from Step 1 in this Owner’s Manual to re-activate
your Esio system.
7
Troubleshooting Your Esio Hot & Cold Beverage System
We have found that many of the issues you may encounter with your Esio system have very
simple solutions.
Condition
Panel Light Indication
Cause
Solution
Esio is unplugged
Plug Esio into grounded
home AC outlet
No power to electrical
outlet
Check you home's circuit
breakers
Outlet switched off
Turn on wall switch (in your
home some outlets may be
wall switch activated)
Panel lights are on, water
level amber light is blinking,
green status light is blinking
No water in the
reservoir
Fill the reservoir with
purified or filtered water
Blue panel lights are flashing
Thermal Protection
System is on
Wait 15 minutes for the
system to reset the
Thermal Protection Feature
Panel lights are on, water
level amber light is blinking,
green status light is blinking
No water in the
reservoir
Fill the reservoir with
purified or filtered water
Cold beverage is not Panel lights are on, green
status light is blinking
cold
Cold water supply
exhausted
Wait 30 minutes for water
in cold tank to chill after
refilling
Hot beverage is not
hot
Panel lights are on, green
status light is blinking
Hot water supply
exhausted
Wait-5 minutes for hot
water tank to heat after
refilling
Panel lights are on, water
level amber light is blinking,
green status light is blinking
No water in the
reservoir
Wait-5 minutes for hot
water tank to heat after
refilling
Hot beverage does
not dispense
Red light is not ON on the
front panel
Child Safety lock is
active
Press in and hold strength
selector dial until red light
turns on, then press to
pour hot beverage
Esio dispenses only
water
Panel lights are on
No E-Pak in the Esio
Insert E-Pak in Esio
Esio does not
dispense
Esio does not
dispense hot or cold
beverage
Esio dispenses only
concentrate from
E-Pak - no hot or
cold water
Front panel lights are off
Tamper seal not removed Remove tamper seal from
E-Pak and reinsert in Esio
E-Pak is empty
Replace with full E-Pak
Hot or cold beverage Panel lights are on
concentration is too
weak
Hot or cold beverage Panel lights are on
concentration is too
strong
8
E-Pak ran out of
concentrate in the
middle of the dispense
Replace with full E-Pak
E-Pak door is not
latched properly
Strength Selector dial
is turned too far left
Remove tamper seal from
E-Pak and reinsert in Esio
turn the selector dial
clockwise
Strength Selector dial
is on turned too far
right
turn the selector dial
counter clockwise
General Precautions
•
•
•
The Esio Hot & Cold Beverage System is designed for use with water only. Using liquids
other than water will cause damage, will void the warranty, and may be unsafe. For the
best-tasting beverages, we strongly recommend using only purified or filtered water.
Your Esio Beverage System should be plugged into a grounded AC outlet only. Using an
ungrounded power source is unsafe and will void the warranty.
Use only Esio-approved products.
Child Safety
Because the Esio Beverage System is able to dispense very hot beverages that may cause
injury if proper precautions are not taken, it is not recommended for unsupervised use by small
children. For that reason, the Esio Beverage System includes a Child Safety Lock.
WARNING!
This appliance is not intended for use by persons (including children) with reduced physical,
sensory or mental capacities unless they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety. Children should be supervised to
ensure a safe and pleasant experience using the Esio. If the power supply cord is damaged, it
must be replaced by the manufacturer, its service agent, or similarly qualified persons in order
to avoid a hazard.
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Esio Beverage Company, LLC
1740 W. Broadway Rd.
Mesa, AZ 85233
© all rights reserved
Specifications subject to change without notice