IoT and Integrated Facility Management – The perfect match Fredrik Sandqvist, Head of Innovation & Operational Excellence TU Internet of Things conference, Oslo, April 23rd 2015 Coor Service Management in brief - smart service solutions. In a changing world, we offer unique, flexible solutions that create value and business benefits for our customers. • The Nordic Integrated Facility Management leader • The market’s broadest offering with over 100 services • Secure customer base with well-known customers across many sectors • About 7,500 employees with specialist skills in strategic segments • Sales of some SEK 8,000 m (EUR 920 m) • Founded by Skanska in 1998, now owned by Cinven | 2 Integrated Facility Management is all about… Management, development, coordination and integration of multiple services Workplace services Property services Industrial services Strategic advisory ● Reception ● Property maintenance ● Analysis ● Telephony ● Technical maintenance ● Mail and freight ● HVAC ● Production and processrelated operation and maintenance ● Cleaning ● Electrical installations ● Office machinery ● Office supplies ● Technical surveillance systems ● Conference services ● Outdoor areas ● Documentation, printing/copying ● CAD and Documentation ● Staff restaurants ● Production and processrelated media optimization ● Action-plans ● Change management ● Management resources ● Reporting ● Instrument service ● Decision-support data ● Business cases ● Technical management ● Logistics, warehouse and storage management ● Dispensing machines ● Administrative management ● Machinery installation and technical service ● Security ● Financial management ● Calibration ● Interior fittings and relocation services ● Energy services ● Forklift fleet management ● ...and more ● ...and more ● Projects ● ...and more ● Strategy ● Process/system design ● Innovation • Project management ● Workshops ● Service concepts ● ...and more Key drivers of innovation within FM Value/Cost focus Broader chase for value from a FM-perspective Technology Sustainability & Corporate Responsibility Building information Modelling Remote monitoring/engineering Workplace technology Automation/Robotics Internet of Things Mobile first Etc. Building lifecycle management Occupational health & safety Energy management Waste management Etc. War For Talent & Productivity Workplace lifecycle management Service consumer experiences Activity Based Workplaces Quality of Life Etc. Film: Digital transformation (www.coor.com) Examples of eco-system projects ”Projekt Oscar” ”Internet of Things” Project: Hensikten er å utvikle kunnskap, metoder og analyse-verktøy som muliggjør optimalisering av utformingen av bygg slik at bygget kan bidra til god verdiskapning for eiere og brukere gjennom dets levetid Project: Increase efficiency and enhance customer experience in offices through use of smart sensor technology based on IoT gateways and open APIs Eco-system: Eco-system: Time frame: Project started in July 2014 and ends by end of 2017 Time frame: Pilot and ramp-up at Coor HQ Q3-Q4 2014 Internet of Things in our world I´m vacant Fill me up Empty me I’m out of potato chips Workplace Services Change my filter Fill me up I’m here Change my filter I need service I’m to hot Fill me up Property Services Change my tube Industrial Services Shut me off I need service I need service IoT will further strengthen or ability to deliver integrated workplace experiences By collecting, analyzing and acting on data in an office environment we can optimize the office experience every day Indoor Air Quality Thermal Comfort Lighting Noise Coffee machines Energy Usage Space Utilization Waste bins Bathroom dispensers Multicopiers A/V equipment Etc. Our IoT vision for offices Today: IoT solutions built in verticals Indoor climate Washrooms Surveillance Workplace utilization Office machines Waste managment Coffee machines Application for planning, analysis and optimization Platform & Infrastructure Smart objects Low cost of entry and maximized customer value Aiming for a robust and scalable enterprise solution with plug & play functionality Multiple use cases Scalable infrastructure Easy to install Easy to use Stable Secure Easy to maintain Open for innovation A test bench at the Intel IoT Ignition Lab in Stockholm enabling fast prototyping and driving innovation Initiated partners (so far) Applications • Coor • Intel Open APIs • TeliaSonera • Yanzi IoT network • Swedish Institute of Computer Science • Ricoh (Multicopiers, AV-systems etc.) Open APIs • Coffee machine supplier • Washroom dispenser supplier Smart objects • … | 11 Pilot and ramp-up 2014-2015 at Coor HQ in Stockholm Purpose To test and fine tune the solution on real people in a real office environment Workplace Services Goal A commercially viable solution which supports innovation and expansion to multiple smart objects and multiple services Innovation ecosystem Film: The Smarter Office (www.coor.com) Contact Fredrik Sandqvist | 14