Designing for Sexual Wellness Anna Eaglin Abstract School of Informatics and Computing Sexual health encompasses physical, mental and social well-being in relation to sexuality. In this paper, we argue that designing for sexual health is an important aspect of the Wellness Informatics agenda, and that research on sex toys, which is under developed in HCI, has the potential to contribute to this agenda substantively. We summarize our user research and present a set of design principles to further the agenda of designing for sexual wellness. Indiana University Bloomington, Indiana 47406 USA [email protected] Shaowen Bardzell School of Informatics and Computing Indiana University Bloomington, Indiana 47406 USA [email protected] Keywords Sexual health, sex toys, Wellness Informatics, HCI and wellness, design. ACM Classification Keywords H5.m. Information interfaces and presentation: Miscellaneous. General Terms Design, theory Introduction Copyright is held by the author/owner(s). CHI 2011, May 7–12, 2011, Vancouver, BC, Canada. ACM 978-1-4503-0268-5/11/05. People are constantly making healthy changes in their lives. They promise themselves they will eat less, quit smoking, exercise, take their vitamins, etc. Health is a "…state of complete physical, mental and social wellbeing and not merely the absence of disease or infirmity" [6]. These proactive things that people do to 2 keep their health at satisfactory levels, or prevent disease and illness, is categorized as wellness [8]. One aspect of wellness that is consistently overlooked is human sexuality. As our field continues to expand towards subjective experiences of human-computer interaction, embodied interaction, and leisure technologies, it is important for us to start taking the body itself—biologically and culturally—more seriously. As a start, we argue that we must see the body not merely as the locus of cognition and action, but as both a medium and a directing force of human subjectivity [13]. Sexual health is defined as the "… state of physical, mental and social well-being in relation to sexuality. It requires a positive and respectful approach to sexuality and sexual relationships, as well as the possibility of having pleasurable and safe sexual experiences, free of coercion, discrimination and violence" [15]. Sexual health does not only include aspects of physicality, such as the presence of sexuality-transmitted diseases, it also encompasses issues of satisfaction and pleasure. We thus situate our work in the intersection of Wellness Informatics [8] and Human-Computer Sexual Interaction. There have been numerous calls for a more sustained look at sexuality research in HCI [1, 4, 5, 6]. Designing for sexual wellness will not only support intimacy among partners, it will also contribute to the wellness of our beings. Sex Toys and Wellness Wellness is the actions people take to avoid needing medical care. Often, these decisions to alter behaviors are not based on direct consultation with medical experts, but rather based on discussions with those in social circles, such as family and friends [8]. Prescribed by sex therapists for a number of years, there is a link between the use of sex toys and the engagement in actions that benefit sexual wellness. “Sex toys” is an umbrella term that incorporates those objects that are designed to stimulate the body to induce sexual pleasure. This definition also includes objects, such as the Hitachi Magic Wand, that were not designed specifically for sexual activity, but have been appropriated for this use. Different from the cheap adult novelties of the past, sex toys are now moving to “…new designs [that] are digitally enabled, aesthetically sophisticated, high-quality consumer electronics” [2]. This intersection of the digital and the aesthetic make sex toys worthy of a more critical look by the HCI community. Sex toys were initially invented to help doctors bring hysterical patients to paroxysm, or orgasm. After appearing in stag films in the 1920s, sex toys went deeply underground and did not emerge until the 1960s when they were openly sold as sex aids that were strongly associated with pornography [11]. Although more sex-positive outlets have helped lower the social taboo associated with sex toys, they remain the “elephant in the room.” According to two recent studies published by the Kinsey Institute, men and women who reported using vibrators (i.e., a specific type of sex toy that emits vibration in order to stimulate) were also more likely to engage in sexual health promoting behaviors such as a gynecological visit or a testicular self-exam. Although the researchers indicate that perhaps there is a third factor involved (such as the fact that people who are 3 more proactive about their sexual health tend to be more sexually open), there is still an association between sex toys and sexual wellness. Men and women who reported using vibrators also had higher scores on sexual function domains (such as desire, arousal, erectile dysfunction, pain, lubrication, orgasm, etc.). This suggests that those who use vibrators experience more positive sexual function [9, 12]. As mentioned before, high sexual satisfaction is a component of positive sexual health. history and context of sex toy use, likes and dislikes, societal issues, and spaces for change. We advertised and distributed the survey via popular social networking websites such as Facebook and had a total of 104 participants who responded to the survey. Of the 104 people who completed the survey, 63% identified themselves as female, and 36% identified themselves as male. 61% had used a sex toy at least once, while 38% had never used a sex toy before. Findings and Analysis User Research In order to get a good understanding of how sex toys are currently situated and how they are related to sexual wellness, we conducted two expert interviews and a survey. The first interviewee is a sex therapist and CEO and founder of an online sex toy company. The second interviewee is a research scientist at the Center for Sexual Health Promotion at Indiana University and a sexual health educator with the Kinsey Institute. These two were chosen because of their expertise in sexuality research in general and sex toys in particular, especially the evolution of sex toys design as well as how they perceive based on their research the ways consumers interact and use these toys. The interviews were conducted in person and/or via Skype and lasted around 30 minutes. The topics covered issues such as frequently encountered questions, research gaps, market trends, exemplars, materials and form, and current designs and flaws. Informed by the expert interviews, we also designed and ran an online survey to understand consumers’ perceptions and experiences with sex toys. Due to the sensitivity of the subject matter, the survey was entirely anonymous, and explored issues such as The two research activities collectively help us understand, on a meta level, how and why people choose to integrate sex toys into their lives as well as usability and experiential issues surrounding the use of sex toys. Though people use/or want to use sex toys to contribute to their sexual wellness (e.g., sexual satisfaction, achievement of orgasm, etc.), they are often deterred or frustrated by perceived design flaws and social taboos. The following are overarching themes and insights we learn from the two studies. Sexual Wellness - Intimate artifacts have many clinical benefits, and sex therapists have been prescribing them to their clients for many years. A number of participants in the survey reported they use sex toys because it is the only way they are able to achieve orgasm, either alone or with a partner. Social Taboo - Sex toys still have a very strong link to pornography. This is troubling for many who are put off by the graphic sexuality. Aligning sex toys with something else, like education, makes them more accessible to more people. One survey respondent wrote, "I don't want anyone to find a sex toy in my 4 room. I would be nervous what people would think of me if I owned one." Materials – There is not a lot of research regarding germs and sex toys, or the best ways to clean them. Cheaper materials such as jelly are very porous and difficult to clean, but a higher quality silicone toy is going to cost more. Price – The price of a toy is very much related to its materials. A higher quality toy will last longer and be made of a better material, but a person new to sex toys may not be willing to spend the money on something they may not like. Use – The question of how sex toys are used is hard to answer. First-time users often do not know what they want because they have no context to understand sex toys, and a good sex toy is in the eye of the beholder. Every body is different and wants different things. Even a person's individual needs can shift based on context (e.g. sex versus masturbation). Manufacturer – Like many products, sex toys are massproduced, mostly in China. Companies tend to follow trends to see what is selling and what is not. Oftentimes sex toy companies will hire talented people who excel at making products, but have no education or background in sexuality. Design Principles Based on our user research and the subsequent data analyses, we learned that although the wellness benefits of sex toys have been studied and published in research and medical communities, sex toys still have a reputation that deters people from using them. This high barrier of entry is reinforced by a disconnect between manufacturers promoting sex toys that are poorly made in terms of both the materials and ergonomics and the needs of the consumers, especially how they appropriate and experience these artifacts in their (sex) lives. Accordingly, we propose the following three principles as a step towards designing for sexual wellness in HCI: Overcoming Social Taboo Surrounding Sex Toys is the First Step Towards Sexual Wellness Many people who use and/or who are interested in using sex toys do not like the negative social connotation surrounding them. Separating sex toys from graphic sexuality makes them more approachable by mainstream society, and by aligning them with sexual wellness will lower the barrier to entry for people who want to consume them. This can be achieved by incorporating formal elements that signify wellness to the user. The form of an object is the elements that are intrinsic or internal to it. These are things such as shape, line, color, texture, and layout or composition [3]. Formal elements of wellness are present in the architecture of spas, signs in organic grocery stores, the shape of aromatherapy bottles [Figure 1], the labels of yoga DVDs, to name a few. As Gaver et al. illustrated with the Prayer Companion project, the materials and aesthetics of a design must fit harmoniously with the existing environment [7]. In order for consumers to accept a sex toy as an object of wellness, it must formally exhibit this. 5 Addressing Core Usability Issues Like all consumer electronics, many of the issues people have with sex toys are in regards to usability. Some problems reported were size (big or small), noise (too loud), battery drain, not enough power, poor quality, or difficulty in cleaning and maintaining. Rechargeable, quieter sex toys, made with more hygienic materials would need to be considered and researched to address these concerns. Conclusion and Future Work Figure 1: The forms of aromatherapy bottles invoke a sense of wellness (http://tinyurl.com/4ggjrfv). Allowing for Multiple Contexts of Use and Spontaneous Appropriation through Ambiguity in Form Although the form of sex toys is related to sexual wellness, it needs not dictate a single purpose of use. And the toys do not need to all take the form of genitals. It is not only that different people need different things based on their situations, desires, and experiences, but they also need different things in different contexts. One sex toy cannot appeal to everyone, but by incorporating a strategically ambiguous form, users can appropriate it into their sexuality in the way they see fit. As Gaver and Sengers recommend, the space for interpretation is clearly defined (sexuality and wellness) but actual use (such as penetration, use with partner, etc.) should not be inscribed on the user [14]. This appropriation will empower the user in their pursuit of sexual wellness [10]. The ideas of designing for sexuality and wellness are of growing interest in HCI. As sex toys continue their trajectory towards becoming more similar to consumer electronics, these issues are going to become more important to the HCI community. The three design principles, based on our preliminary user research and data analysis, point to a path for sexual wellness design in HCI. They help conceptualizing and the design of future digital sex toy with the aim of lowering the barrier of entry for consumers and fostering sexual wellness. In future work, we plan to validate and iterate these design principles through concept generation and critique to further advance the research and design agenda of sexual wellness in our field. Acknowledgements We would like to thank our participants for taking part in this study as well as Debby Herbenick, Sandor Gardos, Jeff Bardzell, John Wayne Hill, Binaebi Akah, Nina Alcorn, Erika Klosterhoff, Matt Edwards for their inputs on this work. 6 References [1] Bardzell, J., Bardzell, S. 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