AGREEMENT FOR ADULT TREATMENT This document contains important information about the professional services and business policies of APPLE FamilyWorks (a California 501-C-3 corporation). Please read this information carefully. Make note of any questions you have so they can be discussed with your therapist. APPLE FamilyWorks offers services to individuals, families, couples and groups for the purpose of achieving more adequate, satisfying and productive relationships. We have state registered interns and trainees in our program who are either in Masters' programs in the counseling services or already have their Masters' degrees. We also have licensed psychotherapists who provide supervision to intern therapists and provide direct services. Interns and trainees serve APPLE FamilyWorks for a one-year to four-year contract period. At the end of their therapist contract, you will be referred to another therapist. Referrals will be based on your best interest. As in all counseling/psychotherapy training centers, interns and trainees will discuss cases in their case consultation group, and with their group and individual supervisor, and other professional staff, all who will maintain confidentiality. BENEFITS, RISKS AND ALTERNATIVES TO TREATMENT The majority of individuals who obtain therapy benefit from the process. Success may vary depending on the particular problems being addressed. Therapy requires a very active effort on your part. Self-exploration, gaining understanding, finding ways for dealing with problems, and learning new skills, are generally quite useful. Some risks do exist, however. While the benefits of therapy are well known, you may experience other feelings such as unhappiness, anger, guilt, or frustration. These are a natural part of the therapy process and often provide the basis for change. Important personal decisions are often a result of therapy and are likely to produce new opportunities as well as unique challenges. Sometimes a decision that is positive for one family member will be viewed negatively by another family member. There are no guarantees; however, commitment to the process should assist in a helpful outcome. Evaluation and assessment help us to understand why behaviors occur. Initial impressions about treatment plans, suggested procedures and goals should be discussed. Your own feelings about whether you are comfortable working with the therapist is an important part of the process. You should 5/19/15 discuss all these issues with your therapist. If you have questions about the services being provided at any time during treatment, you should ask for clarification. Your therapist will help you secure an appropriate consultation with another mental health professional whenever it is requested. HOURS/AVAILABILITY A variety of services are provided by the APPLE FamilyWorks from 8 a.m. to 9 p.m. seven days a week. Therapy is usually scheduled as one fifty minute session (one "appointment hour" of fifty minutes duration) per week or more as your treatment needs dictate and as we agree. In the event of an urgent need after hours, you can call the county mental health emergency number: 499-6666, your primary care physician, or the local hospital emergency room. For a non-urgent and confidential message you can call the voice mail number provided by your therapist. at (415) 492-0720, ext. _______. CONFIDENTIALITY The confidentiality of communications between the patient and therapist is important and, in general, is legally protected. Normally, information can be released only with your written permission. There are, however, some exceptions. For example, reports may be required in suspected cases of abuse of a child, elderly or disabled person or where a person may be a danger to him/herself or another. In most legal proceedings, you have the therapist-patient privilege to protect information about your treatment. However, certain court proceedings, actions before the Board of Behavioral Sciences, or other legal activity may limit your ability to maintain confidentiality. Where treatment/evaluation is done for or paid for by another party, or evaluations performed as part of a court procedure, the information may be released. APPLE FamilyWorks will furnish only the information necessary to obtain reimbursement when you expect a third party to pay for some part of the costs of services and/or when processing your client payments. In addition, when your therapist is away, another therapist will be on call and will be advised of specific treatment issues that could arise. Occasionally, your therapist may find it helpful to consult on your case with other professionals. Such consultations are also legally bound by laws of confidentiality. In the event group therapy services are provided, it is acknowledged that the therapist cannot be held responsible for a breach of confidentiality on the part of the group members. ©2010 APPLE FamilyWorks. All Rights Reserved Treatment/Evaluation Agreement continued: When payment for services is past due (not paid within 8 days of service or before the last day of the month in which service was provided, whichever is less) the client information regarding their past due account may be released to a collection agency. RELEASE OF INFORMATION Most insurance agreements require you to authorize your therapist to provide clinical information, a diagnosis, a treatment plan or summary. Once the insurer has this information, the therapist will have no control over what the insurance company does with the information. In order to more appropriately provide care, it is important that we obtain records or a summary from any previous treating professionals. Your agreement to the release of previous treatment records will assist in our work together. Please provide information on previous services received on the client release forms provided. When treatment is part of a legal agreement, a court order, an agreement with Social Services, or a third party referral, the clients shall inform the therapist, provide copies of appropriate documents, and including the names of contact persons on a signed release form provided by APPLE FamilyWorks. You are entitled to receive a copy or a summary of your Protected Health Information, unless your therapist believes that seeing it would have negative consequences to you. In that case, he/she will provide the record to an appropriate mental health professional of your choice. Professional records can be misinterpreted and/or upsetting, therefore we recommend that if you wish to see your records, you review them with your therapist so you can discuss any questions you may have. PAYMENT AND FEES Fees are to be paid at the time of services. You are responsible for payment of the fees to which we have agreed. It is your responsibility to bill your insurance company. It is very important for you to find out exactly what mental health services your policy covers. In some cases, advance authorization may be necessary. You are responsible to pay a fee of $.10 per page and $24.00 per hour for clerical services to photocopy, collate and/or mail documents. Please allow a minimum of five (5) working days for processing your request. Services provided by your therapist including preparation and/or creation of the documents to be photocopied, communication regarding your treatment, or other therapeutic services will be charge at the therapist hourly fee at the time of the provision of services. 5/19/15 Application for a fee reduction requires completion of certain forms which will be part of your client file. Sliding scale is based on all sources of income and expense reduction benefits for the household/family. Individual/Family Therapy 50 minute session fee: $____________ Other services such as home visits (including travel time), attendance at meetings, authorized consultations, or telephone conversations longer than 5 minutes, or other services you may request, are billed in a prorated basis. There is a $25 charge on all returned checks. When payment for services is past due (not paid within 8 days of service or before the last day of the month in which service was provided, whichever is less) the client information regarding their past due account may be released to a collection agency. Interest of 12% per annum will apply to balances over 60 days. The same hourly rate will be billed for any appointment missed or canceled without 24-hour notice. Please call me directly at (415) 492-0720, ext. _____ to cancel an appointment. (The telephone automatically records the time and date of the call.) Yes, you may provide APPLE FamilyWorks’ program updates by mail or email: _____________________________________________ Yes, cellular phones may be used for communication between my therapist and me. ACKNOWLEDGMENT OF AGREEMENT I have read and I understand the above information. I agree to its terms for myself, family, and/or my minor children for counseling services with APPLE Family Works’ staff. 1. _____________________________ (Signature of Client/Parent if Minor) ______________ (Date) Name (printed):__________________________________ 2. _____________________________ (Signature of Client/Parent if Minor) ______________ (Date) Name (printed):__________________________________ _____________________________________________ (Signature of Therapist) (Date) Name (printed)__________________________________ ©2010 APPLE FamilyWorks. All Rights Reserved
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