1. No category

ACECQA Position Description
Position Title
Communications Officer
Reports to
Group
Strategy, Communications & Team
Engagement
Manager
Communications
Media &
Communications
Classification ACECQA Band 2.1
Direct
reports
Nil
Hours / FTE
PD ID No:
PDSCE015
38 hours per week
Purpose of the role
The Communications Officer is responsible for sourcing, writing and editing content for a range
of communication channels. The Communications Officer will help build and maintain
relationships with key stakeholders through stakeholder engagement and communication
strategies and event planning and management, as well as assisting with the ongoing
implementation of ACECQA’s stakeholder contact management system.
The Communications Officer is responsible for carrying out a range of administrative tasks
including daily media monitoring and assisting with internal reporting requirements.
About the Strategy, Communications & Engagement Group
The Strategy, Communications and Engagement group comprises teams and employees with
the following major functions:
• engagement with stakeholders including governments, regulatory authorities and the
children’s education and care sector
• communication strategies including major presentations and conferences, inbound and
outbound sponsorship, media and social media, web content and design, newsletters
and other mass communications, internal communication
• responding to enquiries from the wider community with a dedicated customer service
unit
• strategic and operational policy development and advice for the regulation of education
and care service providers under the NQF, including research and evaluation.
About the Media & Communications Team
The Media and Communications team deals with media and social media, web content and
design, the newsletter and other mass communications, internal communication, formal
stakeholder engagement, major presentations and conference appearances, inbound and
outbound sponsorship, and responding to enquiries from the wider community through a
dedicated customer service unit.
Key Duties

Source, develop, write and edit a range of communications, including media releases,
editorial pieces, newsletters and other content to promote the work of ACECQA to the
sector and the community

Deliver and maintain web-based information including the website, news service, email
newsletters and social media

Assist with the coordination and management of stakeholder forums, meetings and
special events

Report on news, social media, web activity and stakeholder engagement forums,
meetings and special events

Provide daily media monitoring on a rotational basis

Assist with internal reporting requirements, including contributing to papers for the Board
and working groups

Support the Media and Communications team in the development, implementation and
evaluation of stakeholder engagement and communication strategies and public
information campaigns

Participate in meetings with key stakeholders and assist with maintaining communication
protocols between state/territory agencies and ACECQA

Provide support across the Media and Communications Team and Strategy,
Communications & Engagement group.
Selection Criteria
1. Demonstrated skills in sourcing, writing and editing communication materials for a range
2.
3.
4.
5.
of channels, including print and online media
Proven experience in stakeholder engagement activities such as community consultation
and/or event management
Experience with, or the ability to quickly learn, web content management systems,
electronic marketing software and desktop publishing applications
Capacity to operate both independently, using initiative and self-direction, and as a team
member to produce consistently high quality work and meet deadlines.
Excellent written and verbal communication skills, including demonstrated ability to tailor
communication to a variety of audiences.
Pre-Requisite
1. Tertiary qualification/s in a discipline such as communications or marketing or relevant
experience.
Approval
General Manager, Strategy Communications and Engagement
Name: Michael Petrie
Signature:
ACECQA Position Description
Date:
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