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3rd Annual APAC
SME Banking
CONFERENCE
2-3 June 2015 | Kuala Lumpur, Malaysia
Keynote Address
Y.B Datuk Ir. Dr. Wee Ka Siong
Minister in the Prime Minister’s Department, Malaysia
Speaker Panel
YB Senator Tan Sri Mohd Ali bin Mohd Rustam
Chairman, Perbadanan Usahawan Nasional Berha,
Malaysia
Y.Bhg Dato Hafsah Hashim, CEO
SME Corp, Malaysia
Chu Chong Lim, Managing Director – Head of SME
Banking, DBS Bank, Singapore
Rohit Garg, Senior Vice President & Head of
Business Banking, Mashreq Bank, UAE
His Excellency Abdul Basit Al Janahi,
CEO, Dubai SME, UAE
Reynaldo Orsolino, First Vice President
Head of Emerging Corporates Segment, RCBC,
Phillipines
Chandrakant Salunkhe, President
SME Chamber of India
Dan Hickey, Head of Process Re-Engineering
National Bank of Australia
Malcolm Athaide, President & Chief Risk Officer:
Business Banking, Retail Banking, Agri and Inclusive
& Social Banking
Yes Bank, India
Devrim Tavil, SME and Agricultural Banking Marketing
and Sales Director, TEB, Turkey
Chairil Mohd Tamil, Chief Business Officer
EXIM Bank, Malaysia
Alit Asmara Jaya, Managing Director - Branchless
Banking, Bank Sinar Harapan Bali, Micro Banking
Arm of Mandiri Group, Indonesia
Top 3 Banks identified by The World Bank as Models for SME Banking
Shigehiro Shinozaki, Financial Sector Specialist (SME
Finance), Asian Development Bank, Philippines
Qamar Saleem, Senior SME Banking Specialist
International Finance Corporation (IFC)
EVENT
HIGHLIGHTS
Event Info: Tel: + 603-2027 4767 | Fax: + 603 2272 5350
email: [email protected]
Advisor Panel
Chairil Mohd Tamil, Chief Business Officer
EXIM Bank, Malaysia
Rohit Garg, Senior Vice President & Head of Business
Banking, Mashreq Bank, UAE
Devrim Tavil, Head of TEB SME Banking Marketing, TEB,
Turkey, Top 3 Banks identified by The World Bank as
Models for SME Banking
Shigehiro Shinozaki
Financial Sector Specialist (SME Finance)
Asian Development Bank, Philippines
Qamar Saleem, Senior SME Banking Specialist
International Finance Corporation (IFC)
EVENT HIGHLIGHTS
70
29
100+
20
30
33
C-level Executive,
Presidents, Directors
Heads of Department
& General Managers
Distribution of Participants
12%
53%
35%
South East Asia- Malaysia,
Singapore, Phillipines
South Asia- India, Pakistan,
Bangladesh, Sri Lanka
Middle East-Oman, Bahrain, UAE
Delegates
Delegate Breakdown
Participating
countries
Speakers
Partnerships
stated good selection of
f attendees
94% ocontent
and speakers
said there were ample
f attendeesopportunities
87% onetworking
9%
18%
40%
33%
C-level Executives, Directors,
President, Vice Presidents
General Manager & Heads of
Department
Managers
Others
Through the eyes of the
participants
“Good Information gained on how SMEs treat and take care of SMEs”
First Vice President, Rizal Commercial Bank
“Overall Very Good Organization for a SME Banking Conference”
Executive Vice President , Export Import Bank of Bangladesh
attendees stated that the conference
76% ois fimportant
to their business
stated that the conference
obrought
f attendees
them valuable knowledge and
84% market insights
www.fleminggulf.com
“Excellent Speakers, Credible! Fleming Gulf to host similiar conference
focusing on client acquisition/behavior for SME per region”
Vice President, Rizal Commercial Banking Corporation, Philippines
“Good Choice of Speakers, Excellent Host”
Head of SME , National Bank of Oman
“Well done Fleming Gulf for arranging and organizing this event.
Organization was done exceptionally well”
Head of Product Development, Burj Bank, Pakistan
3rd Annual APAC SME Banking CONFERENCE
Day
1
2 June 2015
Event Info: Tel: + 603-2027 4767 | Fax: + 603 2272 5350
nd
8:30 Registration & Coffee
8:55 Welcome note from Fleming Gulf
9:00 Opening remarks from the Event Chair
email: [email protected]
12.30 Prayer Break & Luncheon
13.30 Integrating Alternative Channels into SME
Banking Value Proposition
• Leveraging new delivery channels to lower
operating costs
9:10 Honorary Keynote Address: Budget
2015‘s Multiringgit SME Investment
Partner Programme
• Start-up Loans
• Business Accelerator Programmes
• Building internal efficiencies
• Maintaining Customer satisfaction levels
14.10 Acquisition and Retention Best Practices for
SMEs
• Other Incentives
• Proactive approach in targeting high-value clients
across all channels
Y.B Datuk Ir. Dr. Wee Ka Siong,
Minister in the Prime Minister‘s Department,
Malaysia
9:30 Keynote Address: Revenue Opportunity
from SME Banking
• Making SME Banking a strategic priority
• Taking further steps to move forward
• A glimpse at 2015‘s First Quarter SME Performance
Y.Bhg Dato‘ Hafsah Hashim, CEO
SME Corp, Malaysia
9.50 Keynote Address: Developing Strategic and
High Potential Business
YB Senator Tan Sri Mohd Ali bin Mohd
Rustam, Chairman, Perbadanan Usahawan
Nasional Berhad, Malaysia
10:30 MORNING COFFEE AND NETWORKING
• Single point of customer ownership
• Proactive and reactive retention strategies
14.50
Panel Discussion Optimizing Channels
for SME Customers
• Exploring the channels to use to engage and serve
small businesses
• Optimizing acquisition, engagement and service
tactics for customers
• Best marketing approaches for different types of
small businesses
15:30 Afternoon Coffee and Networking
16:00 Securitisation of SME Loans as a Favourable
Measure for the Asset Side of a Bank‘s
Balance Sheet
• Creating tradable securities linked to SME Loans
11:00
Strategic Panel Discussion The scene
for SME Financing has somewhat never
been so favourable. Yet, the concerns over
effective SME Banking is often the results of
unviable and unsustainable business models.
• Practicability of SME Banking across regions
• Despite a strong support for SMEs, what is holding
back the growth of SME Banking?
• Sustaining SMEs – What are the key factors in
determining credit worthiness?
• Key to success: Adapting to changing
circumstances and leveraging on group synergy
11:50 Technological Implications of the New
Taxation Regime – GST
• Shifting credit risk to capital markets in an effective
manner
• Capital relief and free up capacity for new loans
• Standardised Structures for Securitisation
16:40 Women in Business - Leveraging Segment
Opportunities
• Using market research to develop a segment
strategy
• Developing an attractive value proposition for
women entrepreneurs
• Success Stories of Women Entrepreneurs
17:20 Networking Reception
• Immediate effects of GST
• Accountability of SMEs
• GST-Compliant Accounting Software
www.fleminggulf.com
3rd Annual APAC SME Banking CONFERENCE
Day
2
3 June 2015
Event Info: Tel: + 603-2027 4767 | Fax: + 603 2272 5350
rd
8:30 Registration & Coffee
8:50 Welcome note from Fleming Gulf
9:00 Opening remarks from the Event Chair
9:10SME Banking in Asia and the Pacific:
Trends and Challenges
• ADB‘s findings for 2014 and Outlook for 2015
Shigehiro Shinozaki, Financial Sector Specialist
(SME Finance), Asian Development Bank,
Philippines
9:30IFC‘s Role in Promoting Greater Access to
Financing
• Funding Benefits for Equity, Loans and Mezzanine
Finance to Financial Intermediaries
• Raising awareness on Best SME Banking Practices
• IFC’s Global SME Banking Advisory Services
Program
Qamar Saleem, Senior SME Banking Specialist
International Finance Corporation (IFC), UAE
10.00TEB‘s Experience in Providing
Non-Financial Services to SMEs
Devrim Tavil, Head of TEB SME Banking
Marketing, TEB, Turkey
Top 3 Banks identified by The World Bank as Models for SME Banking
10:30 Morning Coffee and Networking
11:00Redesign of SME Lending Processes
email: [email protected]
13:30Maximizing SME revenues - through
Strategic Customer Management
• Understanding the financial needs and revenue
drivers of each customer segment in the SME
Sector
• Insights on how banks have radically increased
revenues through developing customized
propositions at targeted segments
14:10Making a difference with SME Islamic
Banking
• Addressing the opportunities of serving SME
customers with Islamic banking products
• What makes SME Islamic Banking so appealing?
• Facing challenges in today‘s financial climate
14:50Features of the New Tailor-made Shariah
Compliant “Investment Account Platform
(IAP)” for SMEs
• The Rationale behind the “Investment Account
Platform (IAP)”
• What does it entail?
• In which capacity is IAP likely to help SME
Financing?
15:30 Afternoon Coffee and Networking
16:00Creating Resilient and Flexible Operating
Models
• Delivering the best strategic outscomes
• Finding efficiencies within an agile operating
model
• Positioning for further growth
• Opportunities improving lending profitability
• End to end redesign to achieve clients satisfaction
• Strategies to increase profitability while reducing
risk and costs
11:50Managing Credit Products for SME in the
Current Environment
• Applying a consistent portfolio management
approach
• Implementing the right product offer
16:40Mastering the SME Banking Risk
Management Frontier
• Ways to adopt differentiated risk management
techniques
• Approaches to assist any existing credit risk
• Using technology and analytics to dynamically
manage portfolio risk
17.20 Closing remarks from the Event chair
• Risk-adjusted pricing as a pre-requisite for growth
12.30 Prayer Break & Luncheon
www.fleminggulf.com
3rd Annual APAC SME Banking CONFERENCE