8am - 9am Continental Breakfast with Exhibitors 9am - 10am Opening Plenary – Art, Spirit & Soul: The Awe & Mystery of Our Work 10am - 10:30am 10:30am - 11:45am Morning Break with Exhibitors Breakout Session 1 Speaker: Sandra Bertman, PhD, FT, Thanatologist 1A 1B 1C 11:45am - 1:45pm 1:45pm - 3pm Metrics Matter: Making Outcome Measures Relevant to Patient Experience Speaker: Susan Bruno, ACSW, LCSW, Suncoast Hospice Institute Listening with Your Eyes: Learning Empathy in the Art of Dying Speaker: Deidre Scherer, Visual Artist Cultivating Relationships with Community Physicians and Providers Speaker: Joelle Angsten, MD, FAAP, Tidewell Hospice Awards of Excellence Luncheon Breakout Session 2 2A 2B 2C 2D 2E 3pm - 3:30pm 3:30pm - 4:45pm Speaker: Amy McLean, MSN, ANP-BC, Hospice of the Valley End Stage Dementia Symptom Management Speaker: Amy McLean, MSN, ANP-BC, Hospice of the Valley Documenting Interventions and Outcomes for Effective Collaboration Speaker: Charlene Ross, MSN, MBA, RN, Hospice Fundamentals/RCHealthcare Solutions Painting the Picture of Cultural Wholeness in End of Life Care Speaker: Silvia Austerlic, MA, Hospice of Santa Cruz County Exercising Our Therapeutic Imaginations: Reflective Practice & Renewal Sandra Bertman, PhD, FT, Thanatologist ICD-10: Everything Hospices Should Know - Part 1 Speaker: Cortnie Simmons, MHA, RHIA, CCS, CDIP, imagine solutions Afternoon Break with Exhibitors Breakout Session 3 3A 3B 3C 3D 3E Final Strokes: Addressing the New CAHPS Speaker: Carol Spence, PhD, National Hospice and Palliative Care Organization Making Metrics Meaningful to Staff Speaker: Charlene Ross, MSN, MBA, RN, Hospice Fundamentals/RCHealthcare Solutions Painting the Picture of Cultural Wholeness in End of Life Care Speaker: Silvia Austerlic, MA, Hospice of Santa Cruz County The Dyspnea Dilemma Speaker: Bernard Fisher, RPh, CPh, FASCP, Treasure Coast Hospice ICD-10: Everything Hospices Should Know - Part 2 Speaker: Cortnie Simmons, MHA, RHIA, CCS, CDIP, imagine solutions Exhibit Hall Exhibit Hall Orlando IV Orlando V Orlando VI Orange A Exhibit Hall Orlando IV Orange A Orange B Orlando V Orlando VI Exhibit Hall Orlando IV Orange A Orange B Orlando V Orlando VI 4:45pm - 5:45pm 5:45pm - 6:45pm The Art of Grief - Live Art Showcase Culture & Cocktails Social Hour with Attendees and Exhibitors Exhibit Hall 8am - 9am 9am - 10:15am Continental Breakfast with Exhibitors Breakout Session 4 Exhibit Hall 4A 4B 4D 10:15am - 10:45am 10:45am - 12:00pm Speaker: Harold Ivan Smith, D.Min, FT, St. Luke’s Hospital Final Strokes: Addressing the New CAHPS Speaker: Carol Spence, PhD, National Hospice and Palliative Care Organization Supporting a Culture of Eligibility in Modern Day Hospice Speaker: Joelle Angsten, MD, FAAP, Tidewell Hospice Communication Interventions: One Hospice’s Research On More Effective Messaging Speakers: Leigh Bergstrom, RN and Shannon Cooper, RN, BSN, MPH, Treasure Coast Hospice Morning Break with Exhibitors Breakout Session 5 5A 5B 5C 5D Palmetto GBA Update I - Billing Speaker: Tammi Tucci and Charles Canaan, RN, Palmetto GBA Metrics Matter: Making Outcome Measures Relevant to Patient Experience Speaker: Susan Bruno, ACSW, LCSW, Suncoast Hospice Institute UNBROKEN Circle: Engage Congregations in End of Life Care Speaker: James Brooks, M.Div, AARP Managing Opiates Side Effects Speaker: Bernard Fisher, RPh, CPh, FASCP, Treasure Coast Hospice 12:00pm - 1:30pm Lunch & Closing Plenary: Telling Your Hospice Story 1:30pm - 3:30pm Breakout Session 6 Speaker: Harold Ivan Smith, D.Min, FT, St. Luke’s Hospital 6A Palmetto GBA Update II - Medical Speaker: Tammi Tucci and Charles Canaan, RN, Palmetto GBA Orlando Foyer Orlando V Orlando IV Orange A Orlando VI Exhibit Hall Orange A & B Orlando IV Orlando V Orlando VI Exhibit Hall Orange A & B FRIDAY, MAY 22 4C Caregiving With and Within “Jerry Springer” Families 2015 Forum AGENDA THURSDAY, MAY 21 1D Innovations in End of Life Dementia Care Exhibit Hall (Orlando Ballroom)
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