1. No category

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Fargo-Moorhead Metropolitan Council of Governments
701.232.3242 • FAX 701.232.5043 • Case Plaza Suite 232 • One 2nd Street North • Fargo, North Dakota 58102-4807
Email: [email protected]
To:
MAT Coordinating Board Members
From:
Fargo-Moorhead Metropolitan Council of Governments (Metro COG)
Metro Area Transit (MATBUS)
Date:
RE:
March 17, 2015
MAT Coordinating Board Agenda and Correspondence
http://www.fmmetrocog.org
55th Meeting of the
Metro Area Transit Coordinating Board
March 18, 2015 – 8:00am
Fargo City Commission Chambers – 200 3rd Street North, Fargo ND
Meeting Agenda
1.
Call to Order and Introductions – Kevin Hanson (Chair)
2.
Review and Action on Minutes from January 21, 2015 (Attachment 1)
3.
Consider Consultant Selection for the 2016-2020 Transit Development Plan (Attachment 2) – Adam Altenburg
4.
Consider Section 5310 Grant Application (Attachment 3) – Dan Farnsworth
5.
Discuss Fargo-Moorhead Mass Transit Operational Services RFP (Attachment 4) – Lori Van Beek, Julie
Bommelman and Adam Altenburg
6.
Discuss Survey Results for the 2016-2020 Transit Development Plan (Attachment 5) – Lori Van Beek, Julie
Bommelman and Adam Altenburg
7.
Operations and Ridership Report – December 2014 through January 2015 – Lori Van Beek and Julie
Bommelman (Attachment 6)
8.
Other Business
Questions, comments or concerns prior to the meeting can be directed to Adam Altenburg (701.232.3242 x34;
[email protected]) or Dan Farnsworth (701.232.3242 x35; [email protected]).
People with disabilities who plan to attend this meeting and need special arrangements should contact Kate Wurtzler
at Metro COG (701.232.3242 Ext. 31), at least two days before the meeting to make arrangements.
A PLANNING ORGANIZATION SERVING
FARGO, WEST FARGO, CASS COUNTY, NORTH DAKOTA AND MOORHEAD, DILWORTH, CLAY COUNTY, MINNESOTA
54th Meeting of the
Metro Area Transit Coordinating Board
January 21st, 2015
Fargo Commission Chambers
Attachment 1
Members Present:
Kevin Hanson, Chair
Jim Haney, Moorhead City Council
Larry Weil, City of West Fargo
Jim Aasness, Dilworth City Council
Brit Stevens, NDSU
Sue Oatey, Concordia College
Angela Mathers, M|State
Members Absent:
Mellissa Sobolik, Fargo City Commission
Mike Williams, Fargo City Commission
Brenda Elmer, Moorhead City Council
Jan Mahoney, MSUM
Brian Arett/Paul Grindeland, Valley Senior Services
Others Present:
Lori Van Beek, City of Moorhead
Julie Bommelman, City of Fargo
Jim Gilmour, City of Fargo
Bill Christian, Metro COG
Dan Farnsworth, Metro COG
Adam Altenburg, Metro COG
Chair Hanson called the meeting to order at 8:00 AM.
2. Review and Action on Minutes from August 20, 2014 and November 18, 2014.
A motion to approve the minutes was made by Mr. Haney and seconded by Mr. Aasness. The motion
was voted on and unanimously approved.
3. Consider Member Appointment to the 2016-2020 Transit Development Plan Consultant
Selection Committee
Mr. Altenburg informed the Board that Metro COG was beginning to develop the RFP for the
2016-2020 Transit Development Plan. To help with the procurement process, Mr. Altenburg
explained that a selection committee would be formed to help evaluate different consultant
proposals for the Transit Development Plan. In addition to staff members from MATBUS and
Metro COG, Mr. Altenburg explained that the proposed consultant selection committee would
also include the chair of the MAT Coordinating Board as well as one member, elected or
appointed, from North Dakota and one elected or appointed member from Minnesota. Mr.
Altenburg also explained that it would be proposed that the Board also serve as the Study
Review Committee to help review Transit Development Plan milestones and deliverables.
The MAT Coordinating Board recommended that Mr. Aasness of the City of Dilworth serve as a
selection committee member for Minnesota. Mr. Gilmour further recommended to the Board
that a City of Fargo Commissioner serve on the consultant selection committee. Being that
neither member of the Fargo City Commission was present at the meeting, Mr. Gilmour
1
informed the Board that he would follow-up with each member and would contact Metro COG
with their decision on who would serve on the consultant selection committee.
4. Consider Draft RFP and Scope of Work for the 2016-2020 Transit Development Plan
Mr. Altenburg informed the Board that Metro COG was nearing completion of the development
of an RFP for the 2016-2020 Transit Development Plan which would identify strategies and
recommendations to improve transit service delivery in the Fargo-Moorhead Metropolitan Area.
Mr. Altenburg explained that the current TDP was adopted in January 2012 and covers a fiveyear planning horizon from 2012 through 2016. Mr. Altenburg stressed that many of the system
goals and objectives outlined in the current TDP have already been implemented and, coupled
with emerging service demands in the Fargo-Moorhead Metropolitan Area, the need is seen to
begin the update to the TDP in 2015 rather than wait until 2016. Mr. Altenburg explained that
development and adoption of the TDP is recommended by FTA for the purposes of establishing
a transit agency’s vision for public transportation, assessing needs, and identifying a framework
for program implementation. Mr. Altenburg described that the consideration of both longrange and short-range strategies and actions better enable the development of an integrated
multimodal transportation system that efficiently moves people and addresses transportation
demands. Mr. Altenburg stated that since program implementation largely depends on funding,
grants, and participation from FTA and/or other state agencies, there is a vital need for a
comprehensive TDP to guide considerations and policy decision related to operations,
maintenance, infrastructure, and capital under a defined panning horizon.
Mr. Altenburg explained that the TDP would utilize the services of a contacted consultant, with a
not to exceed budget of $150,000. Metro COG would be responsible for eighty (80) percent of
the project costs through its Consolidated Planning Grant (CPG) funds, with the remainder made
up by a local match from the City of Fargo and the City of Moorhead.
A motion to recommend approval of the draft RFP and scope of work for the 2016-2020 Transit
Development Plan, contingent on final approval by NDDOT, MnDOT, and FTA/FHWA, was made
by Mr. Weil and seconded by Mr. Aasness. The motion was voted on and unanimously
approved.
5. Operations and Ridership Report – October through November 2014
Ms. Van Beek and Ms. Bommelman discussed the operations and ridership data between
October and November of 2014.
6. Preliminary Discussion on Fargo-Moorhead Mass Transit Operational Services RFP
Ms. Bommelman and Ms. Van Beek informed the Board that transit contracts between Fargo,
Moorhead, and First Transit expire on December 31, 2015. Ms. Bommelman and Ms. Van Beek
stated that a Fargo-Moorhead Mass Transit Operational Services RFP would be issued in the
spring, with award of contracts in the fall of 2015.
Ms. Bommelaman and Ms. Van Beek explained that an evaluation team consisting of transit
staff and Board members would be assembled to assist and review the full Mass Transit
Operational Services RFP prior to distribution, similar to the team assembled in 2010. This team
would include the Board Chair, two Board members from the Fargo City Commission, one Board
member from the Moorhead City Council, representatives from area colleges, and transit staff
from Fargo and Moorhead Mr. Christian made the recommendation that a member of Metro
COG also be selected to serve on the evaluation team.
Chair Hanson adjourned the meeting at 8:31.
2
Attachment 2
To:
From:
Date:
Re:
MAT Coordinating Board
Adam Altenburg, Metro COG
March 16, 2015
Consider Consultant Selection for the 2016-2020 Transit Development Plan
Metro COG is in the process of initiating an update to the current Transit Development Plan (TDP). The
TDP is developed under a defined five-year planning horizon and functions as a sub-element of the Long
Range Transportation Plan (LRTP). The TDP is intended to identify strategies and recommendations to
improve transit service delivery in the Fargo-Moorhead Metropolitan Area. Metro COG prepared
project objectives and a detailed scope of work which provided the basis for the Request for Proposals
(RFP). The RFP was developed in coordination with MATBUS, Valley Senior Services, NDDOT, MnDOT,
FHWA/FTA and the MAT Coordinating Board.
In January, Metro COG’s Policy Board approved the RFP to secure a consultant to complete the technical
tasks outlined in the scope of work under an approved UPWP project budget of $150,000. Metro COG
received two (2) proposals prior to the February 19 closing date. The Selection Committee met with and
interviewed both of the consultants on March 6 to further understand each consultant’s technical
qualifications, understanding of task deliverables, and past project experiences. Based on scoring
criteria, written technical proposals, and in-person interviews, the Selection Committee has chosen the
proposal submitted by SRF Consulting Group/AECOM.
The initial cost form submitted by SRF Consulting Group/AECOM for the TDP is $149,909.86. Total
project costs would be split 80% Metro COG; 13.33% City of Fargo; and 6.67% City of Moorhead.
Invoices for the local match on this contract will be sent immediately following contract execution.
Metro COG entered final contract negotiations with SRF Consulting Group on March 16 to review and
finalize the scope and fee for this project. Given the timing of these negotiations, Metro COG is unable
to provide the final contract document for the Board to review.
Requested Action:
Recommend approval of the contract with SRF Consulting Group/AECOM to complete the 2016-2020
Transit Development Plan pending contract negotiations to finalize the scope and fee, and the
development of a final contract document.
To:
From:
Date:
Re:
MAT Coordinating Board
Dan Farnsworth, Metro COG
March 16, 2015
Consider Section 5310 Grant Application
Attachment 3
In February NDDOT solicited for Section 5310/5311 grant applications. The goal of Section 5310 is to
improve mobility for the elderly and persons with disabilities throughout the country and the goal of
Section 5311 is to provide statewide rural public transit.
Metro COG notified interested parties regarding the application solicitation and NDDOT advertised the
solicitation in the Forum on February 23rd. Metro COG is responsible for coordinating all applications
within the Metro COG planning area and submitting to NDDOT. Metro COG received two Section 5310
grant applications and no Section 5311 grant applications. The Section 5310 grants were received from
the City of Fargo and from Bethany Retirement Living. The following requests were made in the
applications:
City of Fargo
Purchase 5 (five) Paratransit cutaways for City of Fargo and purchase 5 (five) seven passenger mini vans
for Metro Senior Ride
• FTA 5310 - $360,000
• Local match - $90,000
• Total cost - $450,000
Bethany Retirement Living
Purchase one 13-passenger off center vehicle
• FTA 5310 - $52,000
• Local match - $13,000
• Total cost - $65,000
Attached is the Section 5310 grant application which Metro COG will submit to NDDOT, pending MAT
Board approval. The application combines all requests within Metro COG’s planning area; therefore
both the City of Fargo’s request and Bethany’s request are included in the same application. Metro COG
will need to submit the application along with all supporting materials by April 1st, 2015.
Requested Action:
Consider approval of the Section 5310 Grant Application
Attachment 3a
Application for Transit Funding
For July 1, 2015 – June 30, 2016
North Dakota Department of Transportation
Section 5310 – Enhanced Mobility of Seniors & Individuals with
Disabilities
Agency Name City of Fargo
Contact Person Jim Gilmour, Director of Planning and Development
The goal of Section 5310, the Transportation for Elderly Persons and Persons with Disabilities Program, is to
improve mobility for the elderly and persons with disabilities throughout the country. Section 5310 provides
financial assistance for capital purchases and operating assistance for transportation services planned, designed
and carried out to meet the special transportation needs of the elderly and persons with disabilities in all areas –
small urban and rural. The program requires coordination of federally-assisted programs and services in order
to make the most efficient use of federal resources.
Vehicles may be used to provide meal delivery service for homebound persons on a regular basis in
conjunction with passenger transportation. Delivery service may not conflict with the provision of
transit services or result in reduced service to transit passengers.
Note to Applicants
Coordinated Public Transit Human Services Transportation Plan
Applicants must be part of a locally derived Coordinated Public Transit Human Services
Transportation Plan or part of a regional coordination project and approved by North Dakota
Department of Transportation (NDDOT) prior to submission of this application.
Is the requested project part of a Coordinated Public Transit Human
Services Transportation Plan?
Yes
No
If Yes, when did you submit the plan to NDDOT for review and how
was this item addressed in the Plan? If you are not sure when you
submitted the plan, send the current plan in with your application.
If No, why?
 If awarded a 5310 Grant, there will be additional language in your Project Agreement regarding the
responsibility of the purchaser for maintenance, insurance and training of your drivers. Purchasers will
be required to have the ability to finance the operation and maintenance of vehicles purchased with
FTA/NDDOT funds.
 Match for Capital requests will require a 20% Local Match.
 Match for Operating requests will require a 50% Local Match.
 Match for Mobility Manager’s is a Capital expense at a 20% Local Match.
 As with most Federal Assistance Programs, 5310 is designed as a reimbursement program. Your agency
should be prepared to pay for your equipment upon delivery/acceptance and then request reimbursement
from NDDOT.
st
 All applications are due April 1 , 2015. Late and/or incomplete applications may be subject to a
penalty % reduction of requested amount.
Page 1 of 6
Funding Options
Please note: NDDOT will only solicit projects during this open solicitation period ending April 1, 2015. Any
request for funds made outside this period will be reviewed at the sole discretion of the NDDOT Transit Staff.
This will allow the NDDOT Transit Staff to remain compliant with federal requirements for the use of Section
5310 and other funding.
Project Funding Request
In the tables below, fill in the proposed budget for your agency and the source(s) of your local match. These
amounts should be in whole dollars with no punctuation. All recipients will be required to provide a detailed
report stating where their local match officially came from after they have purchased their vehicle.
Proposed Project
Budget
FTA 5310
Local Match
Total
$360,000 (Fargo)
$52,000 (Bethany)
$90,000 (Fargo)
$13,000 (Bethany)
$450,000 (Fargo)
$65,000 (Bethany)
Sources of Local Match
1. General Fund (Fargo)
$ 90,000
2. Annual capital expenditures budget and possibly underwritten by donors (Bethany)
$ 13,000
$
3.
NDDOT is required to obtain information about your sources of matching funds. All recipients will be required
to provide a detailed report stating what sources of local match were actually expended during the fiscal year. If
you receive $500,000 from any federal source you are required to have an A-133 audit. You must provide
letters from your source of local match on their letterhead.
Section 5310 Project Details
This section of the application is broken into two parts – Project Description and Transportation Program
Details. The Project Description is designed to get specific information about the capital item(s) for which
you are currently applying. The Transportation Program Details is designed to get more general information
about your transportation program and how this project request will enhance your existing service. Both
portions allow the Grant Review Committee to evaluate your agency proposals and should be used as a way for
you to justify your request.
Project Description
Vehicle Requests
What type of vehicle(s)
would you like to
purchase? (e.g. 12
passenger van)
Fargo - 5 (five) Paratransit
cutaways for City of Fargo
and 5 (five) 7 passenger
mini-vans for Metro Senior
Ride
Non Vehicle Request
In the box provided below, please describe in detail
your proposed project. Be specific and include a
description of what you would like to purchase and
how it benefits your transportation program.
Bethany – One 13Page 2 of 6
passenger off center
vehicle.
Will this vehicle(s) replace
an existing vehicle(s) from
your fleet?
Yes
No
Fargo – Yes
Bethany - No
Transportation Program Details
If yes, which vehicle(s) in your fleet do you plan to Fargo:
replace? (Include year and VIN number)
#1178 – Yr 2008 VIN #1FD4E45P28DA40015
#1179 – Yr 2008 VIN #1FD4E45P48DA40016
#1180 – Yr 2008 VIN #1FD4E45P28DA51144
#1182 – Yr 2008 VIN #1FD4E45P88DA40018
#1207 – Yr 2008 VIN #1FDFE4FLXBDA13365
Bethany:
Not applicable
What is the current mileage on the vehicle you are Fargo:
requesting to replace?
#1178 – 182,915
#1179 – 187,000
#1180 – 197,189
#1182 – 169,730
#1207 – 53,268
Bethany:
Not applicable
What are the eligibility criteria for persons to be Fargo:
eligible to ride your service?
Fixed route – no criteria (all people are able to ride)
Paratransit – riders must meet ADA federal guideline
Metro Senior Ride – riders must be 60 or older
Bethany:
Need to be residents of Bethany Retirement Living
How can people schedule to ride your transportation Fargo:
program?
Fixed route – no scheduling ahead of time required
Paratransit & Metro Senior Ride – reservations are
taken via telephone and email
Bethany:
Events planned by Bethany will have a sign-up.
Resident-driven outings will be coordinated through
our Community Life department.
1. Fargo: Medical
Bethany: Community Events
What is the purpose of the three most commonly
requested trips that your clients require? (e.g. grocery
store, bank, etc.)
2. Fargo: Retail stores
Bethany: Social outings for residents
3 Fargo: Employment
Bethany: Medical
Page 3 of 6
Are you the lead transit provider in your area? If not,
what is the relationship of your program(s) to other
transportation providers?
Yes
No
What is the need for transit service in your area? Why Fargo:
does this need exist? How have you determined this The need is extensive for both fixed route and
need?
Paratransit. The need exists in our urban area for
several reasons: people choosing to ride transit for
“green” reasons, students reaching campus facilities
located away from the main campus, people getting to
employment and medical facilities, elderly and disabled
people unable to drive individual vehicles choose
transit to help maintain independence. We have
determined the need by studies, surveys and ridership
trends.
Bethany:
Among our goals in the care of our residents is to
provide a lifestyle that keeps residents as active as
possible for as long as possible. We are already limited
in our ability to get residents to activities in the
community by an inadequate fleet of appropriate
vehicles. As the population ages and baby boomers
become our residents, their expectation will be that we
help the stay active in the community
How many trips do you provide on an annual basis?
Fargo:
Fixed route 2014: 1,741,524
Paratransit 2014: 53,893
Bethany:
120
How will this proposed project address this need for Fargo:
service?
The purchase of vehicles assists with replacing older,
mechanically diminished vehicles, which conversely
keeps the maintenance costs lower and enhances the
safety of vehicles.
Bethany:
An additional handicapped-accessible vehicle will
allow Bethany to take more residents to activities in the
community more regularly.
What days of the week do you operate your
transportation program?
What are your hours of operation for the transportation
program? (e.g. 8 am – 5 pm)
M
Weekdays
Weekends
T
W
Th
F
S
Su
Fargo: 6:15 AM – 11:15 PM
Bethany: 7:30 am – 7:30 pm
Fargo: 7:15 AM – 11:15 PM (Sat)
Bethany: 7:30 am – 7:30 pm
What is the average fare a rider will pay for a trip in Fargo:
your transportation program?
Fixed route: $1.50 adult; $0.75 senior, disabled, youth
Page 4 of 6
Paratransit: $3.00
Bethany:
Free
Do you market or promote your service? If
yes, please provide a description of how you
market the program and to whom in the box at
the right.
Yes
No
Services are marketed on social media,
billboards, brochures, ads in various
publications, websites, maps, radio and
TV.
How do you mark your agency vehicles? Fargo:
Describe how a typical vehicle in your fleet Vehicles have our agency name, logo, phone number and
looks. (e.g. all our vans are blue and white) website. In addition, they have City of Fargo fleet numbers.
Vehicles start as white with blue and green markings, however,
most vehicles are wrapped by vendors purchasing advertising
space, leaving our identification visible on the very top of the
vehicles.
Bethany:
Bethany vehicles are typically white with the Bethany logo in
several locations. Each also carries an identification/fleet
number. In some cases, when the purchase of the vehicle has
been funded by outside sources, the donor(s)’s name(s) have
been applied tot the exterior.
Is your agency name on the vehicles?
Yes
No
Is your agency logo on the vehicles?
Yes
No
Do your vehicles have your phone number on
them?
Yes
No
Do your vehicles provide any indication that
the vehicle is available for public
transportation?
Yes
No
If you are awarded a Section 5310 project, you will be required to report a number of performance measures, at
least annually, to NDDOT on forms provided to you. These forms will be provided at the time the project goes
to agreement. Information you will be required to report may include, but will not be limited to the following:





the number of one-way trips;
the number of vehicles you have in service;
ridership demographics;
annual vehicle mileage; and
costs associated with your service
Page 5 of 6
I hereby certify that as a person authorized to sign for ________________________________. That I have
reviewed this document and to the best of my knowledge all statements are correct and representations are made
true and correct. I also hereby certify that adequate local share as described in herein will be available to
execute this project(s).
_____________________________________
Signature of Authorized Representative
____________________________
Date
Page 6 of 6
Attachment 4
Memorandum
To:
MAT Coordinating Board
From
Lori Van Beek, Moorhead Transit Manager
Julie Bommelman, Fargo Transit Administsration
Date:
March 17, 2015
RE:
Fargo-Moorhead Mass Transit Operational Services Request for Proposals
(RFP)Update
At the last meeting, we asked for volunteers to serve on the Operational Services RFP
Evaluation Committee. I believe the following members were identified:










Mike Williams - Fargo City Commission
Melissa Sobilk - Fargo City Commission
Jim Haney - Moorhead City Council
Shawn Anderson - Moorhead Colleges
Britt Stevens - NDSU
Kevin Hanson - Board Chair
James Gilmour - Fargo Planning Director
Julie Bommelman - Fargo Transit Administrator
Lori Van Beek - Moorhead Transit Manager
Bill Christian - Metro COG Executive Director
A large part of the Driver Services RFP is the management staff. One of the tasks to be
completed under the Five-year Transit Development Plan (TDP) is to review our
organizational structure. We would like to move this task up so that the TDP consultant
can review and make any recommendations for contracted staff.
The timetable for the RFP includes approval by the MAT Coordinating Board, Fargo City
Commission and Moorhead City Council prior to release on May 18th. We expect at
least one, possibly two, meetings of the Evaluation Committee to finalize the RFP
between now and the April Board meeting.
T:\Transit\MAT Coordinating Board\2015\03 March\Memo to Board - Driver Services RFP Update.docx
Attachment 5
To:
From:
Date:
Re:
MAT Coordinating Board
Adam Altenburg, Metro COG
March 16, 2015
Discuss Survey Results for the 2016-2020 Transit Development Plan
From February 9 through March 6, MATBUS held a campaign called ‘Impact MATBUS’ Future’. The
purpose of this campaign was to better understand the travel habits of MATBUS users and identify user
satisfaction with system needs along with potential long-term adjustments. Respondents were given the
opportunity to fill-out copies of surveys provided on MATBUS vehicles or complete the survey online at
www.matbus.com. Over 1,680 responses were collected during this four-week period. Ultimately, these
results will help to better inform the 2016-2020 Transit Development Plan.
Help us improve transportation in the Fargo-Moorhead metro!
Q1 Which MATBUS route(s) do you live
closest to? [Check all that apply].
Answered: 1,646
Skipped: 40
Route 13
Route 33
Route 13U
Route 32
Not Sure / Not
Applicable
Route 34
Route 15
Route 14
Route 16
Route 31
Route 35
Route 11
Route 2
Route 4
Route 17
Route 1
Route 18
Route 5
Route 3
1 / 35
SurveyMonkey
Attachment 5a
Help us improve transportation in the Fargo-Moorhead metro!
SurveyMonkey
Route 3
Route 23
Route 6
Route 8
Route 7
Route 9
0%
10%
20%
30%
40%
Answer Choices
50%
60%
70%
80%
90% 100%
Responses
Route 13
28.01%
461
Route 33
27.34%
450
Route 13U
23.21%
382
Route 32
20.84%
343
Not Sure / Not Applicable
16.10%
265
Route 34
15.49%
255
Route 15
11.42%
188
Route 14
9.48%
156
Route 16
8.75%
144
Route 31
7.53%
124
Route 35
6.50%
107
Route 11
6.08%
100
Route 2
4.68%
77
4.13%
68
Route 17
4.07%
67
Route 1
3.89%
64
Route 18
3.71%
61
Route 5
3.40%
56
Route 3
2.43%
40
Route 23
2.25%
37
Route 4
2 / 35
Help us improve transportation in the Fargo-Moorhead metro!
SurveyMonkey
Route 6
1.52%
25
Route 8
1.52%
25
Route 7
1.34%
22
Route 9
0.85%
14
Total Respondents: 1,646
3 / 35
Help us improve transportation in the Fargo-Moorhead metro!
Q2 Which MATBUS route(s) do you most
regularly ride? [Check all that apply].
Answered: 1,647
Skipped: 39
Route 1
Route 2
Route 3
Route 4
Route 5
Route 6
Route 7
Route 8
Route 9
Route 11
Route 13
Route 13U
Route 14
Route 15
Route 16
Route 17
Route 18
Route 23
Route 31
4 / 35
SurveyMonkey
Help us improve transportation in the Fargo-Moorhead metro!
SurveyMonkey
Route 31
Route 32
Route 33
Route 34
Route 35
Not Sure / Not
Applicable
0%
10%
20%
30%
40%
Answer Choices
50%
60%
70%
80%
90% 100%
Responses
Route 1
6.56%
108
Route 2
8.68%
143
Route 3
3.89%
64
Route 4
9.53%
157
Route 5
4.13%
68
Route 6
1.82%
30
Route 7
1.46%
24
Route 8
1.94%
32
Route 9
1.82%
30
Route 11
8.14%
134
Route 13
29.93%
493
Route 13U
19.61%
323
Route 14
12.87%
212
22.40%
369
Route 16
10.50%
173
Route 17
3.70%
61
Route 18
4.80%
79
Route 23
3.58%
59
Route 31
8.62%
142
Route 32
19.25%
317
Route 15
5 / 35
Help us improve transportation in the Fargo-Moorhead metro!
SurveyMonkey
Route 33
32.54%
536
Route 34
12.69%
209
Route 35
3.10%
51
Not Sure / Not Applicable
12.26%
202
Total Respondents: 1,647
6 / 35
Help us improve transportation in the Fargo-Moorhead metro!
SurveyMonkey
Q3 Are there any MATBUS routes you feel
need more frequency (more buses per
hour)?
Answered: 1,530
Skipped: 156
Yes [If yes,
list route(s...
No
0%
10%
20%
30%
40%
Answer Choices
50%
60%
70%
80%
90% 100%
Responses
Yes [If yes, list route(s) below]
55.62%
851
No
44.38%
679
Total
1,530
7 / 35
Help us improve transportation in the Fargo-Moorhead metro!
SurveyMonkey
Q4 Does MATBUS go to all the places you
want it to?
Answered: 1,595
Skipped: 91
Yes
No [If no,
list...
0%
10%
20%
30%
40%
Answer Choices
50%
60%
70%
80%
90% 100%
Responses
Yes
61.38%
979
No [If no, list destination(s) below]
38.62%
616
Total
1,595
8 / 35
Help us improve transportation in the Fargo-Moorhead metro!
SurveyMonkey
Q5 Please rank the following improvement
options from 7 (Very Important) to 1 (Not
Important).
Answered: 1,632
Skipped: 54
More Frequent
Service duri...
More Frequent
Service on...
More Service
to West Fargo
More Downtown
Area Service
Later Evening
Service
0
1
(Very
Important) 7
2
3
4
5
6
7
6
5
4
3
2
8
9
(Not
Important)
1
No
Opinion
10
Total
Weighted
Average
More Frequent Service during
the Weekday
37.98%
605
15.07%
240
14.50%
231
11.24%
179
4.83%
77
3.14%
50
4.65%
74
8.60%
137
1,593
5.46
More Frequent Service on
Saturday
27.27%
433
12.72%
202
12.53%
199
10.77%
171
5.10%
81
4.41%
70
12.41%
197
14.80%
235
1,588
4.81
More Service to West Fargo
19.22%
301
9.51%
149
8.05%
126
9.71%
152
6.83%
107
6.51%
102
16.48%
258
23.69%
371
1,566
4.20
19.84%
307
11.83%
183
14.09%
218
13.38%
207
7.76%
120
5.11%
79
11.25%
174
16.74%
259
1,547
4.55
43.29%
693
15.74%
252
11.24%
180
7.31%
117
3.50%
56
3.50%
56
4.50%
72
10.93%
175
1,601
5.67
More Downtown Area Service
Later Evening Service
9 / 35
Help us improve transportation in the Fargo-Moorhead metro!
SurveyMonkey
Q6 How late should bus service run?
Answered: 1,621
Skipped: 65
Current Hours
are Sufficient
12:15 AM
1:15 AM
2:15 AM
3:15 AM
0%
10%
20%
30%
40%
Answer Choices
50%
60%
70%
80%
90% 100%
Responses
Current Hours are Sufficient
29.06%
471
12:15 AM
30.66%
497
1:15 AM
13.76%
223
2:15 AM
13.14%
213
3:15 AM
13.39%
217
Total
1,621
10 / 35
Help us improve transportation in the Fargo-Moorhead metro!
SurveyMonkey
Q7 If service hours are expanded, on which
day(s) should the longer service run?
[Check all that apply].
Answered: 1,407
Skipped: 279
Monday (into
Tuesday...
Tuesday (into
Wednesday...
Wednesday
(into Thursd...
Thursday (into
Friday morning)
Friday (into
Saturday...
Saturday (into
Sunday morning)
Sunday (into
Monday morning)
0%
10%
20%
30%
40%
Answer Choices
50%
60%
70%
80%
90% 100%
Responses
Monday (into Tuesday morning)
42.08%
592
Tuesday (into Wednesday morning)
42.43%
597
Wednesday (into Thursday morning)
42.29%
595
Thursday (into Friday morning)
49.68%
699
Friday (into Saturday morning)
78.68%
1,107
Saturday (into Sunday morning)
69.65%
980
Sunday (into Monday morning)
35.68%
502
Total Respondents: 1,407
11 / 35
Help us improve transportation in the Fargo-Moorhead metro!
SurveyMonkey
Q8 Please rank the follwoing new service
options from 7 (Very Important) to 1 (Not
Important)
Answered: 1,643
Skipped: 43
New Sunday
Service
Direct Service
between Sout...
Direct Service
from NDSU to...
New Service to
Hector...
New Service
from Moorhea...
New Moorhead
Service Sout...
New Service in
Fargo on 25t...
New Service to
the Fargo...
New Service to
Scheel's Are...
0
1
(Very
Important)
7
New Sunday Service
2
6
3
4
5
4
5
6
7
3
2
8
9
(Not
Important)
1
No
Opinion
10
Total
Weighted
Average
39.04%
625
8.00%
128
8.62%
138
7.00%
112
4.81%
77
3.62%
58
12.30%
197
16.61%
266
1,601
5.11
Direct Service between South
Moorhead & West Acres (without
GTC)
16.10%
253
8.21%
129
10.18%
160
9.74%
153
5.73%
90
5.67%
89
16.23%
255
28.13%
442
1,571
4.13
Direct Service from NDSU to
West Acres
26.35%
414
12.03%
189
12.48%
196
10.76%
169
5.73%
90
4.77%
75
11.14%
175
16.74%
263
1,571
4.80
New Service to Hector
International Airport
30.95%
490
13.01%
206
11.50%
182
10.17%
161
6.00%
95
4.11%
65
9.22%
146
15.03%
238
1,583
5.04
New Service from Moorhead
Marriott Transfer Hub to
Sanford, Menard's & Sam's
13.60%
213
6.77%
106
8.49%
133
11.75%
184
7.09%
111
6.51%
102
15.84%
248
29.95%
469
1,566
3.93
New Moorhead Service South of
40th Ave.
12.89%
200
5.74%
89
7.67%
119
10.70%
166
6.83%
106
7.87%
122
15.93%
247
32.37%
502
1,551
3.82
12 / 35
Help us improve transportation in the Fargo-Moorhead metro!
SurveyMonkey
New Service in Fargo on 25th
St. between 13th Ave. & 32nd
Ave. S.
21.72%
339
10.63%
166
11.15%
174
10.70%
167
6.34%
99
4.93%
77
10.89%
170
23.64%
369
1,561
4.64
New Service to the Fargo
Industrial Park
23.15%
365
6.21%
98
6.79%
107
9.07%
143
6.79%
107
6.02%
95
13.95%
220
28.03%
442
1,577
4.39
New Service to Scheel's Arena
in Southwest Fargo
22.12%
345
12.82%
200
11.28%
176
10.90%
170
7.31%
114
5.13%
80
9.49%
148
20.96%
327
1,560
4.72
13 / 35
Help us improve transportation in the Fargo-Moorhead metro!
SurveyMonkey
Q9 Would you be willing to pay a higher
fare if it allowed MATBUS to make certain
improvements or offer new services?
Answered: 1,598
Skipped: 88
Yes
No
0%
10%
20%
30%
40%
Answer Choices
50%
60%
70%
80%
90% 100%
Responses
Yes
65.52%
1,047
No
34.48%
551
Total
1,598
14 / 35
Help us improve transportation in the Fargo-Moorhead metro!
SurveyMonkey
Q10 If you would be willing to pay a higher
fare, how much more per ride?
Answered: 1,031
Skipped: 655
$0.10
$0.25
$0.50
0%
10%
20%
30%
40%
Answer Choices
50%
60%
70%
80%
90% 100%
Responses
$0.10
32.40%
334
$0.25
46.56%
480
$0.50
21.05%
217
Total
1,031
15 / 35
Help us improve transportation in the Fargo-Moorhead metro!
SurveyMonkey
Q11 If you would be willing to pay a higher
fare, how much more per 30-day pass?
Answered: 973
Skipped: 713
$2.00
$5.00
$8.00
0%
10%
20%
30%
40%
Answer Choices
50%
60%
70%
80%
90% 100%
Responses
$2.00
36.90%
359
$5.00
51.59%
502
$8.00
11.51%
112
Total
973
16 / 35
Help us improve transportation in the Fargo-Moorhead metro!
SurveyMonkey
Q12 Please rank the following current
MATBUS services from 5 (Very Good) to 1
(Very Poor).
Answered: 1,563
Skipped: 123
Safety and
Security at...
Cleanliness of
MATBUS Shelters
Courtesy /
Helpfulness ...
Courtesy /
Helpfulness ...
On-Time
Performance ...
Number of
locations wh...
The ability to
understand a...
Safe Driving
by MATBUS Staff
0
1
2
3
4
(Very
Good) 5
5
6
7
8
9
4
3
2
(Very
Poor)
1
No
Opinion
10
Total
Weighted
Average
Safety and Security at Transfer Hubs (Dilworth Walmart, GTC,
K-Mart, Marriott, NDSU Union, West Acres)
28.97%
449
30.90%
479
17.23%
267
3.55%
55
1.55%
24
17.81%
276
1,550
4.00
Cleanliness of MATBUS Shelters
24.55%
380
32.69%
506
23.51%
364
8.33%
129
3.81%
59
7.11%
110
1,548
3.71
33.31%
516
33.25%
515
18.98%
294
5.36%
83
2.13%
33
6.97%
108
1,549
3.97
24.89%
382
24.56%
377
14.46%
222
4.63%
71
2.61%
40
28.86%
443
1,535
3.91
18.79%
290
35.19%
543
25.15%
388
9.53%
147
4.54%
70
6.80%
105
1,543
3.58
Number of locations where MATBUS maps / schedules are
available
31.62%
487
31.36%
483
18.77%
289
7.99%
123
2.60%
40
7.66%
118
1,540
3.88
The ability to understand and navigate the MATBUS maps /
schedules
33.01%
510
33.14%
512
17.80%
275
6.54%
101
4.14%
64
5.37%
83
1,545
3.89
Safe Driving by MATBUS Staff
40.91%
632
33.01%
510
14.30%
221
3.69%
57
1.75%
27
6.34%
98
1,545
4.15
Courtesy / Helpfulness of MATBUS Drivers
Courtesy / Helpfulness of GTC Dispatch Staff
On-Time Performance of MATBUS Vehicles
17 / 35
Help us improve transportation in the Fargo-Moorhead metro!
SurveyMonkey
Q13 How many one-way trips do you make
on MATBUS each week?
Answered: 1,568
Skipped: 118
0
1-2
3-5
6 - 10
11 or more
0%
10%
20%
30%
40%
Answer Choices
50%
60%
70%
80%
90% 100%
Responses
0
15.82%
248
1-2
19.83%
311
3-5
24.36%
382
6 - 10
21.17%
332
11 or more
18.81%
295
Total
1,568
18 / 35
Help us improve transportation in the Fargo-Moorhead metro!
SurveyMonkey
Q14 How many transfers do you usually
make on a one-way trip when you ride
MATBUS?
Answered: 1,550
Skipped: 136
0
1
2 or more
0%
10%
20%
30%
40%
Answer Choices
50%
60%
70%
80%
90% 100%
Responses
0
56.84%
881
1
28.13%
436
2 or more
15.03%
233
Total
1,550
19 / 35
Help us improve transportation in the Fargo-Moorhead metro!
SurveyMonkey
Q15 Including transfers, how long does
your MATBUS trip usually last?
Answered: 1,487
Skipped: 199
Less than 15
minutes
15 - 29 minutes
30 - 44 minutes
45 - 60 minutes
More than 60
minutes
0%
10%
20%
30%
40%
Answer Choices
50%
60%
70%
80%
90% 100%
Responses
Less than 15 minutes
39.68%
590
15 - 29 minutes
26.90%
400
30 - 44 minutes
16.14%
240
45 - 60 minutes
11.50%
171
More than 60 minutes
5.78%
86
Total
1,487
20 / 35
Help us improve transportation in the Fargo-Moorhead metro!
SurveyMonkey
Q16 Which times do you frequently ride the
bus? [Check all that apply].
Answered: 1,478
Skipped: 208
6 AM - 9 AM
9 AM - 2 PM
2 PM - 6 PM
6 PM - 11 PM
0%
10%
20%
30%
40%
Answer Choices
50%
60%
70%
80%
90% 100%
Responses
6 AM - 9 AM
46.28%
684
9 AM - 2 PM
63.26%
935
2 PM - 6 PM
64.34%
951
6 PM - 11 PM
30.72%
454
Total Respondents: 1,478
21 / 35
Help us improve transportation in the Fargo-Moorhead metro!
SurveyMonkey
Q17 Have you ever brought your bike with
you while using the bus?
Answered: 1,516
Skipped: 170
Yes
No
0%
10%
20%
30%
40%
Answer Choices
50%
60%
70%
80%
90% 100%
Responses
Yes
16.03%
243
No
83.97%
1,273
Total
1,516
22 / 35
Help us improve transportation in the Fargo-Moorhead metro!
SurveyMonkey
Q18 If you have brought your bike while
using the bus, have you ever had to leave it
behind, or wait for the next bus because the
bike rack was full?
Answered: 246
Skipped: 1,440
Yes
No
0%
10%
20%
30%
40%
Answer Choices
50%
60%
70%
80%
90% 100%
Responses
Yes
41.87%
103
No
58.13%
143
Total
246
23 / 35
Help us improve transportation in the Fargo-Moorhead metro!
SurveyMonkey
Q19 Do you ride the bus to get to any of the
following destinations? [Check all that
apply].
Answered: 1,480
Skipped: 206
Work
School
Health Services
Social Services
Entertainment
Shopping
Sporting Events
Other (please
specify)
0%
10%
20%
30%
40%
Answer Choices
50%
60%
70%
80%
90% 100%
Responses
Work
49.53%
733
School
60.95%
902
Health Services
28.45%
421
Social Services
17.57%
260
Entertainment
28.58%
423
Shopping
46.49%
688
Sporting Events
11.08%
164
Other (please specify)
9.46%
140
Total Respondents: 1,480
24 / 35
Help us improve transportation in the Fargo-Moorhead metro!
SurveyMonkey
Q20 Do you feel the price you pay to ride
MATBUS is a good value?
Answered: 1,476
Skipped: 210
Yes
No
0%
10%
20%
30%
40%
Answer Choices
50%
60%
70%
80%
90% 100%
Responses
Yes
94.92%
No
5.08%
Total
1,401
75
1,476
25 / 35
Help us improve transportation in the Fargo-Moorhead metro!
SurveyMonkey
Q21 Where have you seen/heard
advertisements regarding MATBUS?
[Check all that apply].
Answered: 1,477
Skipped: 209
Billboards
Bus Shelters
Facebook
Twitter
On the Buses
Newspaper
MATBUS Website
Text Alert via
Phone
Radio
Television
Mailed Coupon
Other (please
specify)
0%
10%
20%
30%
40%
Answer Choices
50%
60%
70%
80%
90% 100%
Responses
Billboards
54.71%
808
Bus Shelters
84.56%
1,249
Facebook
22.82%
337
Twitter
5.69%
84
On the Buses
78.06%
1,153
Newspaper
24.17%
357
MATBUS Website
41.44%
612
26 / 35
Help us improve transportation in the Fargo-Moorhead metro!
SurveyMonkey
Text Alert via Phone
3.66%
54
Radio
23.56%
348
Television
16.59%
245
Mailed Coupon
12.93%
191
Other (please specify)
5.08%
75
Total Respondents: 1,477
27 / 35
Help us improve transportation in the Fargo-Moorhead metro!
SurveyMonkey
Q22 Why do you ride the bus? [Check all
that apply].
Answered: 1,497
Skipped: 189
Avoid Traffic
Can't Drive/No
License
Help the
Environment
Only Means of
Transportation
Parking Issues
Save Money
Save Time
Other (please
specify)
0%
10%
20%
30%
40%
Answer Choices
50%
60%
70%
80%
90% 100%
Responses
Avoid Traffic
28.79%
431
Can't Drive/No License
25.52%
382
Help the Environment
30.39%
455
Only Means of Transportation
34.20%
512
Parking Issues
40.88%
612
Save Money
51.84%
776
Save Time
25.58%
383
Other (please specify)
11.89%
178
Total Respondents: 1,497
28 / 35
Help us improve transportation in the Fargo-Moorhead metro!
SurveyMonkey
Q23 How long have you been riding
MATBUS?
Answered: 1,483
Skipped: 203
Less than a
year
1 - 3 years
3 - 5 years
More than 5
years
0%
10%
20%
30%
40%
Answer Choices
50%
60%
70%
80%
90% 100%
Responses
Less than a year
26.77%
397
1 - 3 years
36.21%
537
3 - 5 years
14.03%
208
More than 5 years
22.99%
341
Total
1,483
29 / 35
Help us improve transportation in the Fargo-Moorhead metro!
SurveyMonkey
Q24 Are you currently enrolled in a college,
university or taking post-secondary
courses?
Answered: 1,497
Skipped: 189
Yes
No
0%
10%
20%
30%
40%
Answer Choices
50%
60%
70%
80%
90% 100%
Responses
Yes
59.39%
889
No
40.61%
608
Total
1,497
30 / 35
Help us improve transportation in the Fargo-Moorhead metro!
SurveyMonkey
Q25 Are you signed up to receive the free
MATBUS Rider Alert emails?
Answered: 1,504
Skipped: 182
Yes
No
0%
10%
20%
30%
40%
Answer Choices
50%
60%
70%
80%
90% 100%
Responses
Yes
15.49%
233
No
84.51%
1,271
Total
1,504
31 / 35
Help us improve transportation in the Fargo-Moorhead metro!
SurveyMonkey
Q26 If you are not signed up to receive
MATBUS Rider Alert emails, were you
aware they exist?
Answered: 1,350
Skipped: 336
Yes
No
0%
10%
20%
30%
40%
Answer Choices
50%
60%
70%
80%
90% 100%
Responses
Yes
33.04%
446
No
66.96%
904
Total
1,350
32 / 35
Help us improve transportation in the Fargo-Moorhead metro!
SurveyMonkey
Q27 What is your current age?
Answered: 1,533
Skipped: 153
Under 12
12 - 17
18 - 24
25 - 34
35 - 54
55 - 64
65 - 79
80+
0%
10%
20%
30%
40%
Answer Choices
50%
60%
70%
80%
90% 100%
Responses
Under 12
0.13%
2
12 - 17
0.13%
2
18 - 24
47.49%
728
25 - 34
18.40%
282
35 - 54
20.42%
313
55 - 64
9.59%
147
65 - 79
3.46%
53
80+
0.39%
6
Total
1,533
33 / 35
Help us improve transportation in the Fargo-Moorhead metro!
Q28 Please provide any other comments or
suggestions to improve MATBUS services.
Answered: 638
Skipped: 1,048
34 / 35
SurveyMonkey
Help us improve transportation in the Fargo-Moorhead metro!
SurveyMonkey
Q29 OPTIONAL: If you would like to be
placed into a drawing to win Beats by Dr.
Dre earbuds, a Fitbit, or one of several local
restaurant gift cards (donated by Y94 and
Froggy 99.9) for completing this survey,
please provide us with your name and an
email address or phone number which we
will utilize to conact you.
Answered: 1,048
Skipped: 638
Answer Choices
Responses
Name
98.95%
Company
0.00%
0
Address
0.00%
0
Address 2
0.00%
0
City / Town
0.00%
0
State / Province
0.00%
0
ZIP / Postal Code
0.00%
0
Country
0.00%
0
Email
87.98%
922
Phone
82.82%
868
35 / 35
1,037
Attachment 6
Quality Service Indicators
FIXED ROUTE MISSED RUNS
Mechanical Failure/Biohazard Clean-up
Dec-14
Dec-13
14
7
Volume of Telephone Calls
Moorhead
Missed Transfers
Route 1
FIXED ROUTE - Ground Transportation Center
(6:00 a.m. - 11:15 p.m. Monday - Saturday)
Dec-14
Dec-13
Dec-14
Dec-13
8
13
Total Calls Recorded
4,279
26
6,657
25
165
266
Dec-14
Dec-13
3,207
3,322
Accident
4
3
Route 2
16
14
Number of Operating Days
Driver/Dispatch Error
0
3
Route 3
6
5
Average Number per Day
Passenger Issue
0
0
Route 4
1
4
Traffic
1
1
Route 5
3
16
Weather/Road Conditions
5
6
Route 6
1
N/A
Number of Operating Days
22
21
24
20
Route 7
18
1
Average Number per Day
146
158
Total Runs
16,193
15,291
Route 8
4
1
System Percent of Missed Runs
0.15%
0.13%
Route 9
0
N/A
57
54
Dec-14
Dec-13
TOTAL MISSED RUNS
Total MHD
FIXED & PARATRANSIT PASSENGER
COMPLAINTS
Dec-14
Dec-13
Fargo
Missed Transfers
PARATRANSIT - MTG
(8:00 a.m. - 4:30 p.m. Monday - Friday)
Total Calls Recorded
Social Media & Marketing
MATBUS.com
Substantiated
1
1
Route 11
4
8
Facebook
Unsubstantiated
9
31
Route 13
2
0
Twitter
Pending
1
0
Route 13U
2
0
YouTube
Compliments
0
2
Route 14
6
10
MATBUS Rider Alerts
Sanford M3TRO Program
Other
TOTAL COMPLAINTS
Total Monthly Passengers
Complaints per 1,000 passengers
PASSENGER COMPLAINTS BY TYPE
(Excluding Pending/Compliments)
4
0
Route 15
31
18
15
34
Route 16
20
12
184,883
182,060
Route 17
21
11
0.08
0.19
Route 18
5
1
Route 23
1
0
Total FAR
92
60
Dec-14
Dec-13
Rude
2
10
Policy
3
3
Driver Behavior
2
5
Missed Passenger
6
2
Other
4
12
System Percent of Missed
Transfers
0.92%
0.75%
Dec-13
19,316
22,325
1,931
1,226
364
314
15,225
9,842
video views
1,956
1,439
email subscribers
115
117
page views
likes
followers
participants
First Transit Accidents
Total Passengers
Vehicle Miles
FAR Fixed
MHD Fixed
142,246
37,951
Paratransit
4,686
79,986
33,376
31,075
6,485
2,416
2,233
Unpreventable Accidents
2
0
0
Preventable Accidents
1
1
0
Accidents per 100k Miles
0.80
0.33
0.00
Accidents per Hour
0.06
0.02
0.00
7
5
3
Revenue Hours
A Missed Transfer occurs when a bus arrives
too late to make transfers with other routes.
Dec-14
Ride Alongs / Spot Checks
MOORHEAD FIXED ROUTE RIDERSHIP
December 2014
Operating Weekdays
Operating Saturdays
Total Operating Days
Comparison to Previous Year by Route
Change
Dec. 2013
Dec. 2014
21
22
1
4
4
25
26
1
MOORHEAD FIXED ROUTE RIDERSHIP - Year To Date
Jan-Dec 2013 compared to Jan-Dec 2014
% Change
5%
0%
4%
Revenue Hours
Vehicle Mileage
1,996
28,829
2,416
33,376
420
4,547
21%
16%
Route 1
Route 2
Route 3
Route 4
Route 5
Route 6
Route 7
Route 8
Route 9
TOTAL Ridership
5,608
9,763
3,394
9,262
3,929
831
1,386
34,173
6,153
8,760
5,049
9,410
4,412
953
1,114
1,562
538
37,951
545
(1,003)
1,655
148
483
953
283
176
538
3,778
10%
-10%
49%
2%
12%
N/A
34%
13%
N/A
11%
(1)
93
(0)
-8%
7%
-4%
Rides Per Hour
Rides Per Day
Rides per Vehicle Mile
17
1,367
1.19
16
1,460
1.137074545
Operating Weekdays
Operating Saturdays
Total Operating Days
Comparison to Previous Year by Route
2013
2014
Change
255
255
52
52
307
307
-
% Change
0%
0%
0%
Revenue Hours
Vehicle Mileage
24,257
345,721
27,643
394,485
3,386
48,764
14%
14%
Route 1
Route 2
Route 3
Route 4
Route 5
Route 6
Route 7
Route 8
Route 9
Fargo Marathon
TOTAL Ridership
77,928
127,479
50,818
112,786
51,770
12,279
19,564
452,624
80,367
129,516
55,715
121,107
48,513
11,165
11,943
19,025
4,424
401
482,177
2,439
2,037
4,897
8,321
(3,257)
11,165
(336)
(539)
4,424
401
29,553
3%
2%
10%
7%
-6%
N/A
-3%
-3%
N/A
N/A
7%
Rides Per Hour
Rides Per Day
Rides per Vehicle Mile
ROUTE INFORMATION
Route 1 - Central Moorhead from Downtown by Concordia to Marriott
Route 2 - Central Moorhead from Downtown by MSUM to Marriott
Route 3 - Southeast Moorhead by High School, Horizon, Cashwise, Target
Route 4 - Downtown to EasTen Shopping Area, Target, Wal-Mart, Cashwise, North
Moorhead, Courthouse, Highrises
Route 5 - South of I-94 from Marriott, Village Green, M|State, Safari, AmericInn
Route 6 - Dilworth by Walmart, CVS, Red River Recovery, Houge Estates
Route 7 - Evening North Route to Hwy 10 Shopping, MSUM, Downtown
Route 8 - Evening South Route to Concordia, Safari, Sunmart to Downtown
Route 9 - SE Moorhead from Walmart to Horizon School, Sanford Health, Sam's Club
NOTES:
19
17
(1)
1,474
1,571
96
1.31
1.22
(0.09)
ROUTE INFORMATION
Route 1 - Central Moorhead from Downtown by Concordia to Marriott
Route 2 - Central Moorhead from Downtown by MSUM to Marriott
Route 3 - Southeast Moorhead by High School, Horizon, Cashwise, Target
Route 4 - Downtown to EasTen Shopping Area, Target, Wal-Mart, Cashwise, North
Moorhead, Courthouse, Highrises
Route 5 - South of I-94 from Marriott, Village Green, M|State, Safari, AmericInn
Route 6 - Dilworth by Walmart, CVS, Red River Recovery, Houge Estates
Route 7 - Evening North Route to Hwy 10 Shopping, MSUM, Downtown
Route 8 - Evening South Route to Concordia, Safari, Sunmart to Downtown
Route 9 - SE Moorhead from Walmart to Horizon School, Sanford Health, Sam's Club
NOTES:
-7%
7%
-7%
January 1, 2013, a second bus was added to Route 2 on weekdays from 2:30-6:30 during
the academic year. The second bus on Night Routes 7 & 8 for 30-minute frequency was
made permanent and the routes were changed to take 6th Avenue rather than 9th/12th
Aves by campus. Night service was extended by one hour to 11:15.
January 1, 2013, a second bus was added to Route 2 on weekdays from 2:30-6:30 during the
academic year. The second bus on Night Routes 7 & 8 for 30-minute frequency was made
permanent and the routes were changed to take 6th Avenue rather than 9th/12th Aves by
campus. Night service was extended by one hour to 11:15.
January 1, 2014, a new Route 6 was added to Dilworth with service only at peak morning
and afternoon. On May 1, 2014, the route was interlined with new Route 9 for full service.
January 1, 2014, a new Route 6 was added to Dilworth with service only at peak morning and
afternoon. On May 1, 2014, the route was interlined with new Route 9 for full service.
May 1, 2014, a new Route 9 was added to SE Moorhead. Extensive detours to Main Ave
affected the route substantially in June-Sept. 2014.
May 1, 2014, a new Route 9 was added to SE Moorhead. Extensive detours to Main Ave
affected the route substantially in June-Sept. 2014.
Year-end 2014: Added the Fargo Marathon, and rides found at year-end in Out-of-Service.
FARGO - MATBUS FIXED ROUTE RIDERSHIP
FARGO - MATBUS FIXED ROUTE RIDERSHIP - Year To Date
December 2014
Jan-Dec 2013 compared to Jan-Dec 2014
Operating Weekdays
Operating Saturdays
Total Operating Days
Comparison to Previous Year by Route
December 2013
December 2014
21
22
4
4
25
26
Change
1
1
% Change
5%
0%
4%
Operating Weekdays
Operating Saturdays
Total Operating Days
Revenue Hours
Vehicle Miles
6,238
86,809
6,485
79,986
247
(6,823)
4%
-8%
Route 11
Route 13
Route 13U
Route 14
Route 15
Route 16
Route 17
Route 18
6,336
16,399
6,671
14,699
27,206
6,857
3,098
5,592
7,174
14,911
5,315
15,783
30,135
7,098
4,160
5,717
838
(1,488)
(1,356)
1,084
2,929
241
1,062
125
13%
-9%
-20%
7%
11%
4%
34%
2%
1,953
2,094
5,276
19,117
19,827
9,188
1,286
-
5,669
15,457
19,559
8,122
1,052
-
393
(3,660)
(268)
(1,066)
(234)
-
7%
-19%
-1%
-12%
-18%
-
143,505
142,246
(1,259)
-1%
TOTAL Ridership
(1)
(269)
0.13
-5%
-5%
0.08
Rides Per Hour
Rides Per Day
Rides Per Vehicle Mile
Route 23
Route 31
Route 32
Route 33
Route 34
Route 35
ESPN GameDay / Homecoming
TOTAL Ridership
Rides Per Hour
Rides Per Day
Rides Per Vehicle Mile
23
5,740
1.65
22
5,471
1.78
MATBUS ROUTE INFORMATION - FARGO
141
7%
Comparison to Previous Year by Route
2013
2014
Change
255
255
52
52
307
307
-
Revenue Hours
Vehicle Miles
74,393
950,598
74,814
951,662
422
1,064
Route 11
Route 13
Route 13U
Route 14
Route 15
Route 16
Route 17
Route 18
84,313
197,012
73,869
192,413
349,891
95,553
38,650
71,879
84,339
195,766
65,802
206,586
367,271
88,381
46,296
71,441
26
(1,246)
(8,067)
14,173
17,380
(7,172)
7,646
(438)
28,027
28,957
42,250
170,040
231,494
95,370
11,087
-
63,008
171,829
245,023
90,589
9,845
6,391
1,681,848
1,741,524
Route 23
Route 31
Route 32
Route 33
Route 34
Route 35
ESPN GameDay / Homecoming
23
5,478
1.77
23
5,673
1.83
MATBUS ROUTE INFORMATION - FARGO
Route 11 - Downtown north and south on Broadway to 25th Ave N, VA Hospital
Route 11 - Downtown north and south on Broadway to 25th Ave N, VA Hospital
Route 13 - Downtown to NDSU and North Fargo, including Northport & Trollwood
Route 13 - Downtown to NDSU and North Fargo, including Northport & Trollwood
Route 13U - Downtown to Renaissance, Klai, R.H. Barry and NDSU Union
Route 13U - Downtown to Renaissance, Klai, R.H. Barry and NDSU Union
Route 14 - Downtown to Kmart, Essentia, 32nd Ave S, 42nd St S and West Acres
Route 14 - Downtown to Kmart, Essentia, 32nd Ave S, 42nd St S and West Acres
Route 15 - Downtown to 13th Avenue South retail corridor
Route 15 - Downtown to 13th Avenue South retail corridor
Route 16 - Downtown to CashWise, West Acres and West Fargo
Route 16 - Downtown to CashWise, West Acres and West Fargo
Route 17 - Downtown to Madison Neighborhood
Route 17 - Downtown to Madison Neighborhood
Route 18 - Downtown to Jefferson Neighborhood and SE Human Services
Route 18 - Downtown to Jefferson Neighborhood and SE Human Services
Route 23 - West Acres to Woodhaven, Osgood, Microsoft, 52nd Ave Walmart & PRACS
Route 23 - West Acres to Woodhaven, Osgood, Microsoft, 52nd Ave Walmart & PRACS
Route 31 - NDSU Campus to Tech Park and Fargodome Parking
Route 31 - NDSU Campus to Tech Park and Fargodome Parking
Route 32 - NDSU Campus to University Village and Dakota Drive Housing
Route 32 - NDSU Campus to University Village and Dakota Drive Housing
Route 33 - NDSU Union to Klai Hall, Richard H. Barry Hall and University Village
Route 33 - NDSU Union to Klai Hall, Richard H. Barry Hall and University Village
Route 34 - NDSU Union to Days Inn, Skills & Tech, Stop-N-Go Center & Niskanen
Route 35 - NDSU Evening Route between Library and University Village
Route 34 - NDSU Union to Days Inn, Skills & Tech, Stop-N-Go Center & Niskanen
Route 35 - NDSU Evening Route between Library and University Village
930
20,758
1,789
13,529
(4,781)
(1,242)
6,391
59,676
1
194
0.06
% Change
0%
0%
0%
1%
0%
0%
-1%
-11%
7%
5%
-8%
20%
-1%
3%
49%
1%
6%
-5%
-11%
4%
3%
4%
0.03
COLLEGE RIDERSHIP ON MATBUS
2013-14
Fare Count
Year
2013
2013 Total
2014
Month
August
September
October
November
December
January
February
March
April
May
June
July
2014 Total
Grand Total 2013-14
Concordia
1,008
991
990
1,054
924
4,967
1,008
1,093
1,188
1,089
642
631
442
6,093
11,060
Customer Type
M|State
MSUM
3,444
9,181
4,689
10,549
4,531
11,155
4,187
10,650
3,371
8,660
20,222
50,195
3,861
9,490
3,998
10,766
3,982
10,234
4,179
10,420
2,729
8,354
2,523
6,685
2,225
6,300
23,497
62,249
43,719
112,444
Concordia
975
1,083
1,194
1,120
1,026
5,398
Customer Type
M|State
2,861
4,487
4,024
2,857
2,586
16,815
MSUM
9,804
11,357
12,250
10,788
10,215
54,414
16,815
54,414
NDSU Grand Total
34,245
47,878
94,661
110,890
111,851
128,527
89,399
105,290
78,813
91,768
408,969
484,353
84,647
99,006
113,325
129,182
83,219
98,623
95,179
110,867
48,969
60,694
13,333
23,172
12,562
21,529
451,234
543,073
860,203 1,027,426
2014-15
Fare Count
Year
2014
2014 Total
2015
Month
August
September
October
November
December
January
February
March
April
May
June
July
2015 Total
Grand Total 2014-15
5,398
NDSU Grand Total
33,761
47,401
97,731
114,658
107,257
124,725
86,700
101,465
71,060
84,887
396,509
473,136
396,509
473,136
% CHANGE
Year
2013-14
2013-14 Total
2014-15
Month
August
September
October
November
December
January
February
March
April
May
June
July
2014-15 Total
Grand Total
NOTES:
Includes NDSU Circulator Routes
Concordia
-3%
9%
21%
6%
11%
9%
M|State
-17%
-4%
-11%
-32%
-23%
-17%
MSUM
7%
8%
10%
1%
18%
8%
NDSU Grand Total
-1%
-1%
3%
3%
-4%
-3%
-3%
-4%
-10%
-7%
-3%
-2%
PARATRANSIT RIDERSHIP
December 2014
Total Operating Days
Hours of Service
Comparison to Previous Year
December 2013 December 2014
30
29
Change
(1)
% Change
-3%
2,071
2,233
162
8%
28,737
31,075
2,338
8%
Total Ridership
4,383
4,686
303
7%
Fargo
Moorhead
West Fargo
Dilworth
3,182
712
361
128
3,340
767
470
109
158
55
109
(19)
5%
8%
30%
-15%
-0.02
0.07
-0.01
0.01
Mileage
Rides per Hour
Miles Per Rider
Total Operating Days
Hours of Service
2.12
6.56
2.10
6.63
Comparison to Previous Month
November 2014 December 2014
29
29
Change
-
% Change
0%
2,071
2,233
162
8%
28,076
31,075
2,999
11%
Total Ridership
4,093
4,686
593
14%
Fargo
Moorhead
West Fargo
Dilworth
2,971
585
407
130
3,340
767
470
109
369
182
63
(21)
12%
31%
15%
-16%
0.12
(0.23)
0.06
(0.03)
Mileage
Rides per Hour
Miles Per Rider
1.98
6.86
2.10
6.63
METRO SENIOR RIDE 2014
MOORHEAD & DILWORTH, MINNESOTA
Month
January
February
March
April
May
June
July
August
September
October
November
December
TOTAL
MOORHEAD SENIORS
2014
2013 % Change
699
625
11.84%
675
478
41.21%
699
624
12.02%
691
696
-0.72%
670
666
0.60%
581
585
-0.68%
619
608
1.81%
644
686
-6.12%
615
634
-3.00%
666
727
-8.39%
549
605
-9.26%
590
629
-6.20%
7,698
7,563
1.79%
Month
January
February
March
April
May
June
July
August
September
October
November
December
TOTAL
2008
236
324
343
389
304
261
296
266
348
428
423
432
4,050
2009
464
442
345
427
426
419
454
417
446
473
398
400
5111
DILWORTH SENIORS
2014
2013 % Change
29
30
-3.33%
36
34
5.88%
31
36
-13.89%
52
32
62.50%
49
35
40.00%
45
21
114.29%
59
29
103.45%
57
34
67.65%
60
42
42.86%
70
85
-17.65%
64
61
4.92%
51
40
27.50%
603
479
25.89%
TOTAL PASSENGERS
2010
2011
2012
400
383
614
398
387
598
501
418
635
491
689
685
466
610
669
502
566
595
472
496
590
483
636
682
507
581
617
546
676
673
577
514
617
618
367
517
5961
6323
7492
2013
655
512
660
728
701
606
637
720
676
812
666
669
8042
TOTAL PASSENGERS
2014
2013 % Change
728
655
11.15%
711
512
38.87%
730
660
10.61%
743
728
2.06%
719
701
2.57%
626
606
3.30%
678
637
6.44%
701
720
-2.64%
675
676
-0.15%
736
812
-9.36%
613
666
-7.96%
641
669
-4.19%
8,301
8,042
3.22%
2014
728
711
730
743
719
626
678
701
675
736
613
641
8301
105%
Quality Service Indicators
FIXED ROUTE MISSED RUNS
Mechanical Failure/Biohazard Clean-up
Jan-15
Jan-14
44
2
Volume of Telephone Calls
Moorhead
Missed Transfers
Route 1
FIXED ROUTE - Ground Transportation Center
(6:00 a.m. - 11:15 p.m. Monday - Saturday)
Jan-15
Jan-14
5
12
Total Calls Recorded
26
26
190
248
Jan-15
Jan-14
3,083
3,961
Accident
0
6
Route 2
14
36
Number of Operating Days
Driver/Dispatch Error
4
1
Route 3
3
2
Average Number per Day
Passenger Issue
0
0
Route 4
8
6
23
3
2
Route 5
3
Weather/Road Conditions
16
0
Route 6
0
TOTAL MISSED RUNS
67
11
Route 7
6
Traffic
Total Runs
16,899
8,921
Route 8
3
11
0.40%
0.12%
Route 9
0
N/A
42
104
Jan-15
Jan-14
FIXED & PARATRANSIT PASSENGER
COMPLAINTS
Jan-15
Jan-14
Fargo
Missed Transfers
Total Calls Recorded
14
System Percent of Missed Runs
Total MHD
PARATRANSIT - MTG
(8:00 a.m. - 4:30 p.m. Monday - Friday)
MATBUS.com
Substantiated
2
2
Route 11
8
5
Facebook
9
18
Route 13
0
1
Twitter
Pending
0
0
Route 13U
0
2
YouTube
Compliments
0
4
Route 14
6
4
MATBUS Rider Alerts
Other
Total Monthly Passengers
Complaints per 1,000 passengers
PASSENGER COMPLAINTS BY TYPE
(Excluding Pending/Compliments)
5
1
Route 15
25
40
16
25
Route 16
13
16
188,711
193,657
Route 17
10
15
0.08
0.13
Route 18
12
1
Route 23
0
0
Total FAR
74
84
Jan-15
Jan-14
Rude
4
3
Policy
8
4
Driver Behavior
2
3
Missed Passenger
2
1
Other
2
12
Sanford M3TRO Program
System Percent of Missed
Transfers
0.69%
2.11%
4,947
6,443
Number of Operating Days
21
22
Average Number per Day
147
180
Jan-15
Jan-14
24,828
9,696
page views
1,945
1,265
likes
376
321
15,489
12,034
1,974
1,466
118
121
followers
video views
email subscribers
participants
First Transit Accidents
Total Passengers
Vehicle Miles
FAR Fixed
MHD Fixed
146,556
37,714
Paratransit
4,441
79,751
33,765
29,186
6,330
2,411
2,141
Unpreventable Accidents
4
2
0
Preventable Accidents
3
0
1
Accidents per 100k Miles
2.39
0.00
0.29
Accidents per Hour
0.19
0.00
0.02
5
3
4
Revenue Hours
A Missed Transfer occurs when a bus arrives
too late to make transfers with other routes.
Jan-14
Social Media & Marketing
Unsubstantiated
TOTAL COMPLAINTS
Jan-15
Ride Alongs / Spot Checks
MOORHEAD FIXED ROUTE RIDERSHIP
January 2015
Operating Weekdays
Operating Saturdays
Total Operating Days
Comparison to Previous Year by Route
Jan 2014
Jan 2015
Change
22
21
(1)
4
5
1
25
26
1
% Change
-5%
25%
4%
Revenue Hours
Vehicle Mileage
2,272
32,136
2,411
33,765
139
1,629
Route 1
Route 2
Route 3
Route 4
Route 5
Route 6
Route 7
Route 8
Route 9
TOTAL Ridership
5,796
10,886
3,996
10,525
3,924
984
950
1,414
38,475
6,018
10,477
4,811
8,675
3,886
1,005
829
1,494
519
37,714
222
(409)
815
(1,850)
(38)
21
(121)
80
519
(761)
4%
-4%
20%
-18%
-1%
N/A
-13%
6%
N/A
-2%
17
1,539
1.20
16
1,451
1.12
(1)
(88)
(0.08)
-8%
-6%
-7%
Rides Per Hour
Rides Per Day
Rides per Vehicle Mile
6%
5%
ROUTE INFORMATION
Route 1 - Central Moorhead from Downtown by Concordia to Marriott
Route 2 - Central Moorhead from Downtown by MSUM to Marriott
Route 3 - Southeast Moorhead by High School, Horizon, Cashwise, Target
Route 4 - Downtown to EasTen Shopping Area, Target, Wal-Mart, Cashwise, North
Moorhead, Courthouse, Highrises
Route 5 - South of I-94 from Marriott, Village Green, M|State, Safari, AmericInn
Route 6 - Dilworth by Walmart, CVS, Red River Recovery, Houge Estates
Route 7 - Evening North Route to Hwy 10 Shopping, MSUM, Downtown
Route 8 - Evening South Route to Concordia, Safari, Sunmart to Downtown
Route 9 - SE Moorhead from Walmart to Horizon School, Sanford Health, Sam's Club
NOTES:
January 1, 2014, a new Route 6 was added to Dilworth with service only at peak morning
and afternoon. On May 1, 2014, the route was interlined with new Route 9 for full service.
May 1, 2014, a new Route 9 was added to SE Moorhead.
FARGO - MATBUS FIXED ROUTE RIDERSHIP
January 2015
Operating Weekdays
Operating Saturdays
Total Operating Days
Comparison to Previous Year by Route
Jan 2014
Jan 2015
22
21
4
5
26
26
Change
(1)
1
-
% Change
-5%
25%
0%
Revenue Hours
Vehicle Miles
6,279
75,918
6,330
79,751
51
3,833
Route 11
Route 13
Route 13U
Route 14
Route 15
Route 16
Route 17
Route 18
6,746
18,684
6,452
14,690
26,182
7,336
3,601
6,147
6,772
17,173
5,888
15,115
27,598
6,627
4,074
5,309
26
(1,511)
(564)
425
1,416
(709)
473
(838)
Route 23
1,940
1,992
Route 31
Route 32
Route 33
Route 34
Route 35
6,351
18,687
22,954
9,638
848
5,945
18,875
22,047
8,232
909
(406)
188
(907)
(1,406)
61
-6%
1%
-4%
-15%
7%
150,256
146,556
(3,700)
-2%
(1)
(142)
-0.14
-3%
-2%
-0.07
TOTAL Ridership
Rides Per Hour
Rides Per Day
Rides Per Vehicle Mile
24
5,779
1.98
23
5,637
1.84
MATBUS ROUTE INFORMATION - FARGO
Route 11 - Downtown north and south on Broadway to 25th Ave N, VA Hospital
Route 13 - Downtown to NDSU and North Fargo, including Northport & Trollwood
Route 13U - Downtown to Renaissance, Klai, R.H. Barry and NDSU Union
Route 14 - Downtown to Kmart, Essentia, 32nd Ave S, 42nd St S and West Acres
Route 15 - Downtown to 13th Avenue South retail corridor
Route 16 - Downtown to CashWise, West Acres and West Fargo
Route 17 - Downtown to Madison Neighborhood
Route 18 - Downtown to Jefferson Neighborhood and SE Human Services
Route 23 - West Acres to Woodhaven, Osgood, Microsoft, 52nd Ave Walmart & PRACS
Route 31 - NDSU Campus to Tech Park and Fargodome Parking
Route 32 - NDSU Campus to University Village and Dakota Drive Housing
Route 33 - NDSU Union to Klai Hall, Richard H. Barry Hall and University Village
Route 34 - NDSU Union to Days Inn, Skills & Tech, Stop-N-Go Center & Niskanen
Route 35 - NDSU Evening Route between Library and University Village
52
1%
5%
0%
-8%
-9%
3%
5%
-10%
13%
-14%
3%
COLLEGE RIDERSHIP ON MATBUS
2013-14
Fare Count
Year
2013
2013 Total
2014
Month
August
September
October
November
December
January
February
March
April
May
June
July
2014 Total
Grand Total 2013-14
Concordia
1,008
991
990
1,054
924
4,967
1,008
1,093
1,188
1,089
642
631
442
6,093
11,060
Customer Type
M|State
MSUM
3,444
9,181
4,689
10,549
4,531
11,155
4,187
10,650
3,371
8,660
20,222
50,195
3,861
9,490
3,998
10,766
3,982
10,234
4,179
10,420
2,729
8,354
2,523
6,685
2,225
6,300
23,497
62,249
43,719
112,444
Concordia
975
1,083
1,194
1,120
1,026
5,398
1,336
Customer Type
M|State
2,861
4,487
4,024
2,857
2,586
16,815
3,398
MSUM
9,804
11,357
12,250
10,788
10,215
54,414
10,238
3,398
20,213
10,238
64,652
NDSU Grand Total
34,245
47,878
94,661
110,890
111,851
128,527
89,399
105,290
78,813
91,768
408,969
484,353
84,647
99,006
113,325
129,182
83,219
98,623
95,179
110,867
48,969
60,694
13,333
23,172
12,562
21,529
451,234
543,073
860,203 1,027,426
2014-15
Fare Count
Year
2014
2014 Total
2015
Month
August
September
October
November
December
January
February
March
April
May
June
July
2015 Total
Grand Total 2014-15
1,336
6,734
NDSU Grand Total
33,761
47,401
97,731
114,658
107,257
124,725
86,700
101,465
71,060
84,887
396,509
473,136
79,193
94,165
79,193
94,165
475,702
567,301
% CHANGE
Year
2013-14
2013-14 Total
2014-15
Month
August
September
October
November
December
January
February
March
April
May
June
July
2014-15 Total
Grand Total
NOTES:
Includes NDSU Circulator Routes
Concordia
-3%
9%
21%
6%
11%
9%
33%
M|State
-17%
-4%
-11%
-32%
-23%
-17%
-12%
MSUM
7%
8%
10%
1%
18%
8%
8%
NDSU Grand Total
-1%
-1%
3%
3%
-4%
-3%
-3%
-4%
-10%
-7%
-3%
-2%
-6%
-5%
PARATRANSIT RIDERSHIP
January 2015
Total Operating Days
Hours of Service
Comparison to Previous Year
Jan 2014
Jan 2015
28
30
2,329
2,141
31,209
29,186
Total Ridership
4,685
Fargo
Moorhead
West Fargo
Dilworth
3,331
863
364
127
Mileage
Rides per Hour
Miles per Rider
Total Operating Days
Hours of Service
2.01
6.66
Change
2
% Change
7%
(188)
-8%
(2,023)
-6%
4,441
(244)
-5%
3,167
722
431
121
(164)
(141)
67
(6)
-5%
-16%
18%
-5%
0.06
(0.09)
3.12%
-1.34%
2.07
6.57
Comparison to Previous Month
Jan 2015
Dec 2014
29
30
Change
1
% Change
3%
2,233
2,141
(92)
-4%
31,075
29,186
(1,889)
-6%
Total Ridership
4,686
4,441
(245)
-5%
Fargo
Moorhead
West Fargo
Dilworth
3,340
767
470
109
3,167
722
431
121
(173)
(45)
(39)
12
-5%
-6%
-8%
11%
-0.02
(0.06)
-1.18%
-0.90%
Mileage
Rides per Hour
Miles per Rider
2.10
6.63
2.07
6.57
METRO SENIOR RIDE 2015
MOORHEAD & DILWORTH, MINNESOTA
Month
January
TOTAL
MOORHEAD SENIORS
2015
2014 % Change
699
699
0.00%
699
699
0.00%
Month
January
February
March
April
May
June
July
August
September
October
November
December
TOTAL
2008
236
324
343
389
304
261
296
266
348
428
423
432
4,050
2009
464
442
345
427
426
419
454
417
446
473
398
400
5111
DILWORTH SENIORS
2015
2014 % Change
70
29
141.38%
70
29
141.38%
TOTAL PASSENGERS
2010
2011
2012
400
383
614
398
387
598
501
418
635
491
689
685
466
610
669
502
566
595
472
496
590
483
636
682
507
581
617
546
676
673
577
514
617
618
367
517
5961
6323
7492
2013
655
512
660
728
701
606
637
720
676
812
666
669
8042
TOTAL PASSENGERS
2015
2014 % Change
769
728
5.63%
769
728
5.63%
2014
728
711
730
743
719
626
678
701
675
736
613
641
8301