Pass-through Town Handbook 2015 INTRODUCTION The towns that RAGBRAI passes through during the day are as integral a part of the ride as the beginning, ending and overnight host towns. Therefore, we have prepared this handbook precisely for the benefit of Pass-through Towns. The best advice that can be given is from someone who has experienced a similar situation, so this book contains information mostly from towns that have served the riders in other years. We recommend you read the entire handbook because of the valuable information contained in each section. Please call or e-mail the RAGBRAI Director at any time with questions. The director will also be glad to meet with your community to give advice and answer questions during the planning of the event. T.J. Juskiewicz, RAGBRAI Director The Des Moines Register 400 Locust Street, Suite 500 Des Moines, Iowa 50309 Phone: 515-284-8289 Cell: 515-371-3369 E-mail: [email protected] Scott Garner, Assistant RAGBRAI Director The Des Moines Register 400 Locust Street, Suite 500 Des Moines, Iowa 50309 Phone: 515-284-8483 Cell 515-229-4920 E-mail: [email protected] A BRIEF HISTORY RAGBRAI® XLIII is our 43rd annual ride across the state of Iowa. One of the participants of the first ride in 1973 was 83-year-old Clarence Pickard from Indianola, a legendary figure who is in part responsible for the ride’s tremendous growth. His determination proved that if he could do it, anyone could. Last year more than 10,000 riders, young and old alike pedaled the entire distance. During the 42 years of the ride, we have traveled to 836 Iowa towns and spent the night in 127 different overnight towns. RAGBRAI has visited all 99 Iowa Counties. Riders enjoy the spirit of celebration, hospitality and goodwill that defines Iowa. Cyclists from your community who have been on RAGBRAI several times can be an invaluable source of information, as can the chairs from last year’s Pass-through Towns who are listed in the Contacts and Information section of this handbook. After the event is complete, we will send you a survey that we use to help prepare future towns. At the end of each section, you might wish to make notes during your planning stage and while RAGBRAI is in town. In the spring of 1973, Des Moines Register feature writer/copy editor John Karras, an avid bicyclist, suggested to Donald Kaul, author of The Register's "Over the Coffee" column, that Kaul ride his bicycle across Iowa and write columns about what he saw from that perspective. Kaul, also an accomplished rider, lived in Washington, D.C., and wrote from The Register's Washington Bureau. This was an opportunity for him to return to Iowa and see things from a different point of view. The people of Iowa share their communities and themselves with this celebration on wheels. The key to a successful RAGBRAI experience is total community involvement. We're sure your community will benefit in various ways when you accept and meet the challenge of hosting riders for part of a day when they pass through your town. 1 Pass-through Town Handbook 2015 York Times, Wall Street Journal, Chicago Tribune, San Francisco Chronicle, Los Angeles Times, Washington Post, San Diego Union, Miami Herald, Kansas City Star, the Christian Science Monitor and USA Today. Kaul liked the idea but said he would do it only if Karras would join him. The ride was set for the last week in August, a six-day route was selected, stories were written and the public invited. By actual count, 114 riders made the entire distance the first year. The biggest day had 500 riders between Ames and Des Moines. Major magazines such as TIME, Reader's Digest, Sports Illustrated, Ford Times, Smithsonian, Saturday Evening Post, National Geographic's Traveler, SHAPE, Bicycling and many others have offered coverage of RAGBRAI. Foreign magazines including VELO Tonic in France, and Sportrad and National Geographic's Globo in Germany have sent reporters who have ridden the ride and then reported on it in their magazines. RAGBRAI officials receive many inquiries after the articles are published. When Donald Kaul resigned in 1983, Chuck Offenburger, author of the Iowa Boy column, joined John Karras as co-host. Chuck served as co-host until 1998 when he left The Register. Karras retired in 2000 with the 28th ride, and Brian Duffy, The Register's front-page cartoonist and an avid cyclist, joined the ride as host that same year and continued until 2008. In honor of Karras, the 100-mile century loop will always carry his name. One key to RAGBRAI's success could be Bil Gilbert of Sports Illustrated who came on the second ride and wrote enthusiastically about it, prompting thousands to come. In 2005, Sports Illustrated named RAGBRAI as one of the 25 Summer Essentials, things that absolutely must be done before Labor Day. The late Don Benson was associated from the start, even before the ride was named RAGBRAI. He provided distinguished and imaginative leadership and council throughout his association with the event. He retired after the 1991 ride. Jim Green, or “Greenie”, directed the event following Benson’s retirement. Greenie was associated with RAGBRAI for more than 20 years. He served as director for 13 years before retiring in 2004. A legacy of Green’s will be his initiative to help create RAGBRAI’s Dream Team. In 1986, the NBC-TV TODAY Show was on the ride and in 1987 featured RAGBRAI on the Sunday evening news. CBS Television included a report on RAGBRAI XVI in 1988 on its Friday evening news. The NBC-TV TODAY Show returned to the ride in 1995 and aired a live segment after spending three days on the ride. And in 1997, former CBS reporter Harry Smith rode part of RAGBRAI XXV that aired on Travels with Harry. From this humble beginning, RAGBRAI began. Today it attracts participants from all 50 states and over 20 foreign countries. It has covered thousands of miles across Iowa. Hundreds of thousands of riders have pedaled at least part of those miles. The networks have produced at least four half-hour television shows featuring the ride. IPTV has repeatedly broadcast coverage of the ride through the years and in 1997 produced a RAGBRAI 25th Anniversary video. The gourmet menus and chefs of Team Gourmet have been featured in Saveur magazine, Midwest Living magazine, and just recently on the Food Network channel. A German broadcast network joined the ride in 1996, along with a news team from Rochester, Minnesota and a large contingent from the United States Air Force. In 2007, Chris Matthews of MSNBC filmed Hardball from Cedar Falls during RAGBRAI. A National Reputation RAGBRAI is the oldest, longest and largest touring bicycle ride in the world. More than 40 other states have established rides throughout the years taking their inspiration from RAGBRAI. These modeled events includes bicycle rides in Kansas, Nebraska, Oklahoma, Georgia, Tennessee, Florida, Colorado, Oregon, Maryland, Ohio, Maine, Missouri, Illinois, Virginia, Rhode Island, Minnesota, Delaware, New Mexico, Michigan, North Dakota, New York, California, Washington, Arizona, Wyoming, Mississippi, Texas, Kentucky, Utah, Wisconsin, Indiana, New Hampshire, District of Columbia, Massachusetts, North Carolina, Cancun, Mexico and Puerto Rico. In 2006, Lance Armstrong rode two days of RAGBRAI propelling the event into the national spotlight. Armstrong returned to ride in 2007, 2008 and then again in 2011, 2013 and 2014. HOW THE RIDE WORKS RAGBRAI riders come from all over the world, primarily because of newspaper coverage and articles written in newspapers such as the New Each rider (and non-rider) pays a fee to participate in RAGBRAI. For that fee, RAGBRAI: 2 Pass-through Town Handbook 2015 Organizes the ride Provides official RAGBRAI identification tags Lays out the route Works with the communities Arranges for overnight camping Provides portable toilets and hand washing stations in the overnight town campgrounds Covers the administrative expenses Provides emergency medical service on the rider route Provides free SAG wagon service Works with the Iowa State Patrol, county sheriffs, the Iowa Department of Transportation and County Engineers Provides multiple baggage semi-trucks to carry the riders' baggage Gives each rider an official RAGBRAI patch THE ROUTE RAGBRAI Director T.J. Juskiewicz and RAGBRAI Assistant Director Scott Garner plan the route in cooperation with the Iowa State Patrol. Traffic flow and county maps from the Department of Transportation are used, and county engineers also play a role. The primary consideration in planning the route is safety. Whenever possible, low-traffic paved county and state highways are used. The second consideration for a route is the inclusion of particularly scenic areas to showcase Iowa's beautiful countryside. County engineers have been very helpful in advising us of such areas. The Register does not intend to place any community in the position of being forced to host the ride, so we ask potential overnight communities if they would like to be considered as an Overnight Host Town. We contact city officials by letter for the pass-through communities. More than 225 communities are on a waiting list to be included as hosts. After all expenses are met, The Des Moines Register contributes profits derived from RAGBRAI to non-profit organizations and causes within the state. The people of Iowa share their communities, homes, and themselves with this festival on wheels. The key to a successful RAGBRAI experience is positive, total community involvement. Your community will also benefit in various ways when you accept and meet the challenge of hosting the ride. Sometimes it is necessary to include short stretches of rock, gravel, or even dirt roads to avoid busy highways. County engineers have been extremely cooperative about blading loose rock or gravel from those stretches just prior to the ride. They've also swept loose rock from the pavement at rural intersections and filled wide center and lateral cracks on concrete roadways. Maps detailing the week's route are distributed at the campground Information Centers, and a map of each day's route is published daily in The Register to alert motorists and others so they can plan an alternate route. RAGBRAI crew members mark the bicycle route from the main campground to the next overnight town’s main campground with colorful orange arrows. A separate route is laid out for vehicles participating in RAGBRAI to keep them off the bicycle route. Each day one of the Pass-through Towns is designated as a Meeting Town to enable cyclists to meet up with their support vehicles. THE RIDERS We limit the number of riders to 8,500 full-week riders, and allow approximately 3,000 non-riders in support vehicles. We also allow per day an additional 1,500 riders with daily passes. It's estimated that approximately 37 percent of all of those participating are from Iowa. 3 Pass-through Town Handbook 2015 by again offering a one-day wristband for $25 each day. The one-day wristband was first offered in 1996, and we are pleased with the results we have seen so far. Each daily wristband will be a different color and will have the day for which it is valid printed on it. The one-day wristband carries with it the same privileges as the full-week band on the day for which it is valid. We are optimistic that this pass will help us move toward meeting our goals of registering all riders. A survey by The Register indicated approximately 58 percent of the adult riders are professionals (doctors, nurses, lawyers, teachers, etc.); the average rider is 45 years old; 66 percent are male; and 34 percent are first-time RAGBRAI riders. On the whole, RAGBRAI riders are extremely courteous, friendly, and appreciative of the hospitality. Some of the out-of-state riders will be in Iowa for the first time and will return to the state because of what they experience during RAGBRAI. WRISTBANDS RAGBRAI participants are selected through a computer lottery drawing and pay a $160 full-week rider fee, $35 full-week non-rider fee, or a $25 per day one-day pass fee. Riders and non-riders are issued a different colored, numbered wristband to be worn throughout the ride as identification as an official RAGBRAI participant. Riders also receive a baggage tag and a bicycle band that correspond numerically with the wristband. Each rider and nonrider wearing a wristband has signed a RAGBRAI Agreement and Waiver & Release of Liability Form that is on file in the RAGBRAI office. RIDER ARRIVAL Some people feel they are above the system and join the ride without paying the fee for wristbands and vehicle passes. RAGBRAI officials did not make a serious effort to discourage the "bandits" or “renegades” from coming until 1990 when we followed recommendations from past local committees and participants to devise a plan that sends a clear message that we don't want them along. We ask your help in continuing the plan, which goes like this: Riders wearing wristbands will pay a discounted price for meals, swimming pool admission, T-shirts, repair service, etc. Those without wristbands should pay about 20 percent more. For example: a meal would cost $5.00 with a wristband and $6.00 without one. Bicycle shops charge similarly. The extra money stays with the organization involved. Under ideal conditions, a biker can average about 10 miles per hour. The presence of a head wind, high temperature and humidity, hills or rain will slow down the riders. Even on a rainy day with a tail wind, they'll still make good time. So watch the weather and the clock and be ready early. Most riders leave the previous Overnight Town between 6 and 7 a.m. All riders are on the road by 9 a.m. They should be able to complete an 80mile day by 3 or 4 p.m. A typical day can last from six to eight hours from the time the first riders arrive. It is the goal of the Iowa State Patrol, the ambulance crews and all other services provided on the route by the Register to begin patrolling the route at 6 a.m., and to discontinue patrolling at 6 p.m., when we encourage all of the riders to be off the road. Local residents should be given special identification or tickets to prevent any misunderstandings. Most towns also give the discount to anyone wearing their town's theme Tshirt. In addition to offering discounts to wristbanded riders/non-riders, we also ask that you discourage local establishments from raising regular prices just because RAGBRAI is in town. Let's be fair to the riders who do things right and have the proper credentials. We need your help. SUPPORT VEHICLES To help communities alleviate the parking problem, and to discourage participants from bringing vehicles on the ride, a numbered vehicle pass system has been established. Issuing vehicle passes also helps control the number of riders. We issue 1,500 vehicle passes each year. Your town is in charge of traffic within your city limits. We also advise that you have a uniformed officer to assure a smooth traffic flow of support drivers entering and exiting your town to meet up with riders and friends that are all there to enjoy your town. We are continuing with our steps toward having all riders and non-riders register with us and pay a fee 4 Pass-through Town Handbook 2015 RAGBRAI® TRADEMARK GUIDELINES advertisers who advertise in it MAY NOT use the RAGBRAI name or logo in their advertisements without The Des Moines Register and RAGBRAI’s prior written permission. TV and radio stations may broadcast live at a particular location during the event; as long as an advertiser does not financially support the time with RAGBRAI ads, i.e. "Stop in for our RAGBRAI Sale." The following are guidelines for Overnight and Pass-through towns regarding the authorized and prohibited usage of the RAGBRAI name and logo. Legal action will be taken against any person(s) or parties who misuse the trademark or use it without authorization. Advertising General Trademark Statement Use of the trademarks, such as the official logo, to sell commercial advertisements or commercial space and merchandise must be specifically authorized in writing in advance by The Des Moines Register. Normally, that authority is granted as part of a Friends of RAGBRAI package, where The Des Moines Register receives contractual assurances as to the use of its marks and the products or services licensed, as well as compensation for such use of the trademark. The marks and names, RAGBRAI®, RAGBRAI® XLIII, RIDE RIGHT®, and "Register's Annual Great Bicycle Ride Across Iowa™," are and shall be the exclusive property of the Des Moines Register and Tribune Company. The RAGBRAI and RIDE RIGHT logos are registered trademarks and cannot be used without prior written permission of The Des Moines Register. All authorized uses of these marks must carry this notice: "RAGBRAI is a registered trademark of and licensed by the Des Moines Register and Tribune Company. All rights reserved." If a company that wants to use the RAGBRAI logo or wants to sell or advertise goods or services bearing the RAGBRAI logo or trademark contacts you, please contact RAGBRAI at The Des Moines Register immediately. You are advised that The Des Moines Register has rights under federal and state law which may be violated if you make an unauthorized use of the RAGBRAI trademark or assist another in the manufacturing, marketing or sale of goods or services that use the RAGBRAI trademarks without permission. Only official RAGBRAI bicycle shops and select Friends of RAGBRAI have limited permission to use these marks on T-shirts and those promotional items or promotional purposes approved in writing in advance by The Des Moines Register and RAGBRAI officials. Simply put, towns can not sell nor giveaway items with the word RAGBRAI on them. A signal of improper and unauthorized usage is using the name RAGBRAI in lower case. Because RAGBRAI is an acronym with a special and unique meaning, this usage is improper and would never be authorized by The Des Moines Register. News Purposes (by media) The RAGBRAI trademarks may be used by news sources (including newspapers, radio and television stations) if the use is part of a news story, but all uses must include the "®" symbol on first reference. Official logos are available to the media upon request. The bottom line is: The RAGBRAI trademark (be it spoken, written, electronic, digital or in logo form) may not appear in any advertisement or commercial use without a signed agreement from the Register and RAGBRAI officials. Use of the marks in connection with the sale of videotape highlights, sale of overruns or reprints, operation of an electronic bulletin board or computer data base (such as a web page), or other business use, however, is deemed to be commercial and therefore would no longer be considered "news." Thus it would not be allowed without prior written permission from The Des Moines Register and RAGBRAI officials. Signage Use of the trademark is allowed in good faith for signage used as a salutation, but, again, WILL NOT be allowed in advertisements. For example, "Welcome RAGBRAI riders" positioned on a marquee board is a good display of a town's spirit. However, signage that advertises a sale, i.e. RAGBRAI special-Zap Soda Pop $3.25 a case is commercial use of the trademark and will not be allowed without prior written permission. Simply put, your local newspaper may create a bike ride special section (primarily so the riders have an accurate map and a complete listing of things to do/see and places to eat), but the 5 Pass-through Town Handbook 2015 Promotional Item Giveaway Only official RAGBRAI bicycle shops and select Friends of RAGBRAI have limited permission to use these marks on promotional items and Tshirts, or for promotional purposes. The print shop or manufacturer as well as the advertiser/ customer will be held liable for any misuse of names/logos. If you have questions, please contact RAGBRAI at The Des Moines Register prior to any use of the RAGBRAI trademarks or the sale of goods supplied or sold. T.J. Juskiewicz, RAGBRAI Director The Des Moines Register 400 Locust Street, Suite 500 Des Moines, Iowa 50309 Phone: 515-284-8289 E-mail: [email protected] Also include information about how your town got its name, the most famous citizen, and town "character”. During RAGBRAI, Register reporters write daily columns and photographers capture images for The Des Moines Register that is produced each day of the ride. FRIENDS OF RAGBRAI In cooperation with The Des Moines Register's advertising and marketing departments, a program was initiated in 1989 to provide a limited number of compatible businesses the opportunity to be a part of the ride as a Friend of RAGBRAI. The businesses must fit into the total scheme of the ride and not conflict with either the purpose of the ride, or activities and businesses in the communities along the way. Friends of RAGBRAI usually set up in overnight host towns and will not normally be involved in retail food sales, but if there is a Friend with a retail food interest, arrangements will be made with the cooperation of the local committee. The meeting town each day has been selected to host the Des Moines Register reporters and photographers. RAGBRAI will be in touch with those select towns with more details. The newsroom is looking for a small air-conditioned private room to write their stories and send photos and stories back to the Des Moines Register. As your committee confirms it’s planning for the day RAGBRAI is in town, it would be helpful and interesting to send RAGBRAI a list of the activities planned. You never know what will catch the attention of a reporter to do a story about your community. The deadline is May 20, 2015. There may be a few friends of RAGBRAI that are interested in having a presence in your community. Michelob Ultra (Anheuser-Busch Distributors) and Thelma’s Ice Cream Sandwiches are some of the companies that will be contacting various towns along the route and discussing their services with select towns throughout the week. RAGBRAI feels these companies offer an outstanding benefit to those towns that they work with. These companies will be in contact with towns directly. RIDE RIGHT® PROGRAM In 1992, The Des Moines Register established a committee that developed a program called RIDE RIGHT. This program promotes safer and more courteous bicycle riding. The RIDE RIGHT committee is composed of members of bicycle organizations and safety officials from across Iowa. THE REGISTER'S NEWS COVERAGE FOR PASSTHROUGH TOWNS The committee adopted basic rules focused not only on obeying traffic laws, riding the right way and keeping to the right, but also on having the right equipment and the right attitude while cycling. Another goal of the RIDE RIGHT program is to help towns make themselves more bicycle friendly. In the packet of materials sent to your city clerk/mayor, RAGBRAI has included a form to complete regarding the history of your community. This information is used for a special RAGBRAI coverage in The Des Moines Register that will be published before and during RAGBRAI. To help with your safety program, The Des Moines Register will provide various safety materials. Contact the RAGBRAI office at 515-284-8341 or through the Web site at www.ragbrai.com to order the safety materials. 6 Pass-through Town Handbook 2015 Committees people involved. This gives your town a common base that has proven that you can meet your goal. Getting Started The first step is to select a RAGBRAI Chairperson or Co-chairs to be the team leaders for your community with regard to RAGBRAI. Chairs should represent the entire community that will make the RAGBRAI experience successful for both the community and guests. Determining the Right Organizing Structure for your Town There is no right or wrong way to structure your organizing committee. You need to do what’s best for your town. You know your town and what your town can accomplish. The second step is to consider passing a special ordinance or resolution to deal with the many issues associated with a visit by RAGBRAI, including vendor fees, what to do about unlicensed vendors, etc. All towns should be prepared to provide the basic necessities to welcome RAGBRAI riders to their community. We recommend that riders should have access to water, food, bathrooms and shade in your town. Beyond these basics, your community determines just how grand they want to welcome the riders to their town. A copy of a city ordinance passed by prior Passthrough Towns is included in the back of this handbook and on the flash drive that you received Some of the smaller Pass-through Towns on the route have set up only Food Vendors and a Beverage Garden (which is totally optional). They might set up one organizing committee to handle all of their needs. Chairpersons must determine what it takes to do the job right and be dedicated for the months leading up to the ride. Selection of a Chair or Co-chairs The primary mission of the town’s leaders is to select a chairperson or co-chairs that will make the RAGBRAI experience successful for both community and guests. We advise you to set up a budget immediately and establish a game plan. Then follow a timeline with specific completion dates for critical steps. Appropriately building a leadership foundation is crucial to success. Set clear standards to select the right people and spend many days studying and discussing potential appointments before making the final choices. Additionally, some Pass-through Towns recommend that chairs attend a few meetings at the nearest Overnight Town to get a better grasp of the scope and preparations needed for the event. Chairpersons’ Role & Responsibilities Advice from previous Chairpersons of RAGBRAI Pass-through Towns varies, but the top recommendation from all is to fully read this handbook. Familiarize yourself with all the duties, options and responsibilities discussed in the handbook. POSSIBLE COMMITTEES AND AREAS OF RESPONSIBILITY Responsibilities have been divided in various ways over the years. Below is a list of possible committees or areas of responsibilities that you might consider for your organizing committee. After reading this handbook, the chairperson or cochairs need to decide what structure will work best for their town. No matter what the structure, the goal must be to get everyone in town involved from the kindergartners to those in nursing homes. If you do this, RAGBRAI has been a success and your town can achieve anything. Beverage Garden Organize and staff the beverage garden in the community. (Beverage Gardens are optional) Budget Set up a budget as soon as possible and handle all funds for the community. Coordinate fundraisers and getting donations from businesses. There are many different ways to do it. You must choose what works best for your town. Most towns do it as a total community. Some do it for a community goal, new play ground equipment, fire equipment, library or whatever. All the profit goes to this goal. Some do it as a group and have one community food stand and each group shares in the profits after the bills have been paid. The advantage of working together is that you get more Communications Coordinate all communication during RAGBRAI. Will work closely with all organizing committees, law enforcement and public safety officials. Electrical Electric service is so important for entertainment, food and beverage service that a dedicated 7 Pass-through Town Handbook 2015 electrician should be available to coordinate all of the electrical needs during RAGBRAI's visit. RIDE RIGHT Address all bike safety concerns in the city and on the route to the next host town. Will work closely with the city street department, public safety officials, county engineers and the DOT. Conduct safety seminars for young and old residents, and promote the RIDE RIGHT message the day of RAGBRAI. Member of local and area bike club or people who have ridden RAGBRAI before are usually very helpful accomplishing these goals. Entertainment/Special Events Coordinate all entertainment - from special rider involvement contests to live bands or DJs during the RAGBRAI visit. Food Service / Non-Food Vendors Coordinate all food vendors and field requests from individuals and organizations wanting to sell products and services. We suggest that you keep everything within your city limits. You will have to adhere to all rules and regulations of the State of Iowa Department of Inspection and Appeals and your local food inspectors. Risk Management Many situations can occur at your event, so don’t let lack of planning ruin the day for you. Analyze the risks that you face hosting RAGBRAI and decide how you will handle each of them – avoid the risk, transfer the risk or assume the risk and minimize the size of the loss. Hospitality Involve the community in welcoming the riders of RAGBRAI. Help promote the community theme and organize the development and sale of T-shirts and other memorabilia using the town’s theme. Coordinate beautification of the community. Sanitation, Toilets & Recycling Coordinate trash and recycling collection and rental, location and servicing of portable toilets for the town. Information Center Many towns suggest each Pass-through Town consider a designated Information Center for people to get information and ask questions about your community. Volunteers Arrange for total community involvement, from kindergartners to people in nursing homes. Work with the volunteers from the start and keep them involved through the day RAGBRAI arrives. Law Enforcement Enforce all Iowa laws. Responsible for beverage establishment security and hiring additional officers if necessary. If your town doesn’t have a police department, contact your county sheriff. A uniformed officer should be on duty at all times. Your town is in charge of traffic within your city limits. Web Site Many Pass-through Towns set up a Web site or a page on their community’s Web site to help promote the coming of RAGBRAI. Many also set up an E-mail address to answer the many questions riders have about their town. Please advise the RAGBRAI Director if you set up a Web site so we can link your Web site to the RAGBRAI site. Just email: [email protected] Medical If you have First Responders or EMTs, you might want to set up a First Aid Station. The meeting town hosts the University of Iowa mobile emergency room. More details and a far greater explanation of some of these committees and areas of responsibilities are included later in this chapter. Publicity Coordinate release of information to the media to generate local interest in hosting RAGBRAI. Works to select a theme and a mission statement, as well as making signs for the community. Organizing Committee Meetings After the organizational structure, chairpersons and committees are determined you should hold regular meetings leading up to RAGBRAI. Public Safety Coordinate traffic control, parking, civil defense, street conditions and repair and other safety issues. Will work closely with the local law enforcement, street departments and RAGBRAI’s RIDE RIGHT representatives. Create a written Crisis Management and Severe Weather Plan and forward it to the RAGBRAI office by June 1. Keep these points in mind when conducting organizing committee meetings: Have an agenda Keep meetings short, no longer than 1 hour Take minutes at each meeting Prepare for contingencies … ‘What if?” Have fun!!!! 8 Pass-through Town Handbook 2015 PLANNING TIMELINE This is a schedule that worked for a town last year. Set a timeline that is reasonable for your community. ITEM Call to make an appointment with County Health Inspector and Department of Inspection and Appeals DUE DATE April 30 Web site up and running (Send link to RAGBRAI – send to [email protected]) Marketing plan finalized (flyers, newspaper, radio) May 10 Budget finalized May 15 Determine how many volunteers are needed May 15 Meeting to get Vendor packages assembled May 15 Send RAGBRAI town information for stories that will be written during the pre-ride (email: [email protected]) Town Meeting (Educates and excites people in town) May 20 Clean Up Day May 30 RAGBRAI Route Inspection Pre-Ride (RAGBRAI officials ride through your town) Meeting with Vendors & Health Inspectors May 31 June 6 June 5 Vendor’s fees & proof of liability insurance due June 5 Electrical meeting & assign vending locations June 5 Vendor location map to RAGBRAI Letter to Bike Shops on where to set up Beautification Day June 5 Law Enforcement Meetings in nearest Overnight Host Towns Volunteer Orientation Training Meeting Walk-through to check risk management issues Clean Up June 22-24 Send thank you notes August 1 Completed surveys to RAGBRAI August 15 May 10 May 30 June 5 9 July 15 July 26 COMPLETION DATE Pass-through Town Handbook 2015 BEVERAGE GARDEN of 25,000 square feet of space or roughly half the size of a football field. LOCATION The size of the crowd in each town varies, so there are no definite requirements on the dimensions of your Beverage Garden. Example: If you have 200 square feet of empty space, you could service 20 people. If you have 50 square feet of bar and tables in this area, you could only service 15 people. We advise you to allow as much space as possible for the greatest comfort of your guests. More space creates more comfort for your guests, which may lead to a longer and more enjoyable stay in the Beverage Garden. Some communities host the Beverage Garden while others allow a local organization or licensed establishment to host it. Some communities choose not to have a Beverage Garden at all. Locations for Gardens vary from courthouse squares to streets to used car lots. If the city hosts the Garden, local pubs should be discouraged from having their own outdoor Garden. When selecting a location, try to limit serving alcoholic beverages within a specific area that can be controlled by as few law enforcement officers as possible. Many communities have more beverage establishments than they have law enforcement personnel. Local law enforcement needs to concentrate its force on traffic control and other activities, not on trying to control rowdies in Beverage Gardens that are spread all over town. Fire Code & Capacity Limits The State Fire Marshall is responsible for determining the maximum number of patrons allowed in a licensed establishment. It is the licensee's responsibility to monitor the number of patrons in the licensed establishment. Licensees may not have more patrons in their establishments than the allowable number designated by the fire marshal. Fire code violations may result in suspension or revocation of the license. There is a possibility that the State Fire Marshall will be coming along on RAGBRAI to check these limits. Another thing to keep in mind is to select a shady area, possibly in a park, or have it under a tent. Think of your volunteers, as well as the riders. Would you want to drink a beer in the sun if it is a 98-degree day? WHAT TO SERVE/QUANTITY If your city council gives an establishment, your fire department, or anyone selling alcoholic beverages an outside permit, the time of shut down must be the same as agreed upon with RAGBRAI. Send copies to the RAGBRAI office. All Beverage Gardens serve beer and some wine coolers, but it's imperative that you serve alternatives. Don’t restrict your alternative beverages to just pop or soda. More alternatives could be fruit juices, coffee, or energy drinks. Avoid serving beverages in glass bottles in the Beverage Garden. If thrown, these containers could injure a person when full. Use plastic bottles, preferably recyclable. It's a good idea to serve snack foods like popcorn, chips, pretzels, peanuts, etc., in the Beverage Garden. You'll want to discuss this possibility with the committee members working with Food Vendors. Your local beverage supplier can give you good advice on the quantity of all beverages. We recommend that you have a written agreement with the distributor to return unused supplies because there are a number of variables that could affect the quantity of beverages that you will serve. AREA The State Fire Marshall requires the size of a garden to be approximately equal to ten square feet per person for the maximum amount of people expected, which can be from 1,000 to 6,000 including riders and visitors from other towns. The rule of thumb to go by is 10,000 square feet of empty space for every thousand people expected. If you anticipate 2,500 people to come to your Beverage Garden, you will need to plan for space If it's cool and rainy, windy or hot, the riders may be late getting into town, which would delay them from coming to the Beverage Garden. Not as many riders may come to the Beverage Garden if the route has been especially difficult or long that day. 10 Pass-through Town Handbook 2015 “Last town out” is a phrase that refers to riders staying in the last town before the overnight town to celebrate. RAGBRAI has agreements with all of these towns that they will shut down their activities at a certain time to enable the riders to arrive at their overnight destination by 6 p.m. when all of the RAGBRAI support services end. There is a section in the back of this handbook specifically for the last town of the day. Criminal Penalties for Alcohol Sales To Minors When licensees (their employees and agents) sell, give, or otherwise supply an alcoholic beverage to someone under the legal drinking age, licensees (their employees and agents) may be charged and tried in criminal court. The criminal penalty imposed by the courts is a serious misdemeanor punishable by a fine of $1,500. When the violation is committed by an employee or agent of a licensee, the licensee and the employee or agent are considered to have committed the violation, and each must pay a $1,500 criminal fine. ENFORCING ALCOHOLIC BEVERAGE LAWS Iowa laws regarding not serving alcohol to minors are to be obeyed during RAGBRAI, and we strongly advise checking IDs if there is any doubt a rider is not of legal age. If a young rider gives the excuse he/she doesn't have anywhere to carry an ID because of wearing biking shorts, you must refuse to serve him or her. If your community is not prepared to properly control the drinking of alcoholic beverages, do not do it at all. Beverage Garden for Underage Youths Under no circumstances should underage youths enter the adult Beverage Garden, and because parents may not wish to be separated from their underage children, you will probably want to set up an Underage Beverage Garden where only nonalcoholic beverages are served. Teens enjoy the entertainment just as much as adults so many communities have the entertainment stage outside of the adult Beverage Garden and an area set up with a double fence between them. Both groups are then able to hear and see the band or other entertainment. Some set up with a soft drink truck straddling the fence so it can service both groups. Or if snacks are available, they could be dispensed the same way, making a natural barrier between the two areas. Make sure you allow plenty of room for underage youths to dance near the entertainment. If any establishment serves alcoholic beverages to the riders, we suggest that a uniformed law enforcement officer with local jurisdiction is on duty the entire time the riders are there to avert any trouble. The local establishment serving the beverages should pick up the cost. Dangerous activities such as beer slides are to be banned. The RAGBRAI staff and the Iowa State Patrol sincerely seek your help in getting all riders off the highway by 6:00 p.m. So that all riders can be in the next Overnight Town by 6:00 p.m., your community should ask that all establishments selling alcoholic beverages stop serving, and that all entertainment ceases by the time you agreed upon with RAGBRAI. INSURANCE AND DRAM SHOP LIABILITY Licensing and insuring a Beverage Garden is the responsibility of the sponsoring organization. Beer concessions operated by volunteer organizations have the potential for more local, state and federal violations because volunteers are not always familiar with the liquor laws and how to enforce them. It would be disappointing if you planned a Beverage Garden and saw a modest profit only to lose it all and more in a lawsuit or fines for a violation of Iowa or federal laws. UNDERAGE DRINKING Even though 99 percent of the people who consume beer during RAGBRAI cause no problems, underage drinking has caused challenges in the past. It is highly recommended that you recruit coaches, high school counselors and teachers from local and surrounding areas to check IDs. Many minors don't even try to gain entrance when they see one of their teachers stationed there! Check with your police department or county sheriff for local laws and the Iowa Alcoholic Beverages Division for state laws before proceeding with your plans. Contact the Licensing Division staff (Monday through Friday 8:00 a.m. to 4:30 p.m.) at 1-866-469-2223 or www.IowaABD.com. After you verify that a person is of age, put a wristband on his/her wrist to signify it's legal for him/her to be in the Beverage Garden and to consume alcoholic beverages. The wristbands aren't to be issued to everyone, only to those who are in doubt of being of age. The Iowa Alcoholic Beverage Division requires that anyone who sells, gives or serves alcoholic 11 Pass-through Town Handbook 2015 RAGBRAI appreciates communities that work with corporate supporters of RAGBRAI, but communities are free to choose the beverage company of their choice. beverages must have a valid license for the premises from which beverages are served and consumed, and they must be covered by Dram Shop insurance. You must present proof of insurance when you apply for the liquor license. Many organizations also purchase Rain Insurance for the Beverage Garden. BUDGET How to Raise Operating Funds If your local insurance agent cannot provide the information and/or coverage you need, you can contact Scott Ziller at McKay Insurance Agency in Knoxville, Iowa at 641-842-2135 or via email at [email protected]. He'll be glad to advise you on your insurance needs. You are under no obligation to purchase your insurance from McKay Insurance. Generally Pass-through Towns don't have funds available for hosting RAGBRAI, so they use local residents' ideas and creativity to generate funds. Many communities sell a theme T-shirt to local residents prior to RAGBRAI. (See page 4 for RAGBRAI trademark guidelines) For added revenue, some towns sell ad space on these Tshirts to local businesses. The theme T-shirt in a different color is then sold to riders. DON'T LET GREED BE THE MOTIVATOR. YOU SHOULD GET ALL AGREEMENTS IN WRITING AND KEEP A COPY OF ALL AGREEMENTS. Some towns have used a bank loan to get them started with publicity. One of the smallest towns sold T-shirts, 200 in advance of the ride and another 100 during the ride, but don't count on selling to riders unless you do it on the Web site. MICHELOB ULTRA & ANHEUSER-BUSCH DISTRIBUTORS ARE THE “OFFICIAL BEER” OF RAGBRAI When RAGBRAI came through Plover in 2010, the town worked as one to help raise funds to replace the church’s roof. The church needed $10,000 of repairs and the town was able to sell enough food and drink to the riders to easily eclipse that amount by working together. The town publicized what they were raising funds for, which helped get the riders excited about their town. RAGBRAI is proud to announce that the Michelob Ultra and Anheuser-Busch has joined efforts with RAGBRAI as the “official beer of RAGBRAI”. You will be contacted in the near future by representatives of your local Anheuser-Busch Distributor of Iowa. ENTERTAINMENT As part of their commitment to encourage responsible decision-making and the responsible consumption of products by legal drinking age consumers during RAGBRAI, Anheuser-Busch is offering to all RAGBRAI communities the following: Entertainment is a big factor in getting the riders off their bikes to spend some time in your town. Don't spend too much money on bringing in outside entertainment. The riders love local towns doing what they do best. Michelob Ultra and RAGBRAI will work together on educational campaigns to promote safe and responsible consumption of products by legal drinking age consumers. Work with community organizers to develop a safe, responsible and profitable Garden that adheres to all rules and regulations of the Iowa Division of Alcoholic Beverages. Work with community organizers to help design your physical Beverage Garden including fencing, serving stations, ticketing, security, trash/recycling, promos and giveaways and crowd management. On a balmy day, riders have been known to stay until mid-afternoon. Towns report that if you can get the bikers off their bikes, they will spend money, which is a main objective of the towns. Besides a food and rest haven, towns during the day provide activities such as tours of interesting local historic churches, museums, train depots, theaters, parks, rider contests, dancing or Karaoke, or musical entertainment such as a "kitchen band." It's very important to have all events in a shady, grassy area or, if that's not possible, set up a tent with plenty of tables and chairs so the riders can relax. Boone used a multi-story parking garage for their garden. Be sure to provide a place to get a cold drink of water and fill water bottles for free. 12 Pass-through Town Handbook 2015 single person who would benefit monetarily from it. If a written contract is made with the DJs, be sure that your town’s shut down time is reflected in the agreement. If you have concerns in this area, please contact the RAGBRAI Director immediately. Music Responsibility Clearance All USERS of copyrighted musical material are required to enter into a contract relationship with both ASCAP (American Society of Composers, Authors and Publishers) and BMI (Broadcast Music, Inc.). These organizations represent the people who write the music and hold the copyrights. They collect and distribute rights fees. Note that the operative word is USER. Because copyright laws are federal in nature, they extend to ALL users of music: radio, television, concerts, jukebox, dance DJs and to festival type of entertainment such as RAGBRAI®. #1 GOAL: MAKE THEM GET OFF THEIR BIKES BMI bases its fee structure on a percentage of entertainment costs - the fees that your committee is paying to bands, performers, orchestras, DJs, etc. Gratis entertainment is not figured into the percentage, but there is a minimum fee assessed for the entire line-up. There appears to be a nonprofit rate as well. This is your big opportunity to educate Iowans and others about your town's historical significance. While many riders may not take the time for a lengthy tour of a historical building, they would probably be interested in browsing through displays of historical photos and memorabilia set up near food stands and near other entertainment. Towns may want to make note of previous years RAGBRAI has passed through their community. Many of the towns choose to use DJs. Be careful about your choice of DJs. In other words, make sure you know what they are about. If a written contract is made with DJs, be sure that your town’s shut down time is reflected in the agreement and the music stops at the designated time. The official RAGBRAI shut down times exist for the purpose of allowing riders enough time to get to their overnight destination by 6 p.m., when all of the RAGBRAI support services end. We must emphasis rider safety versus greed. Make sure the choices regarding this type of entertainment are made as a committee decision and not by a ASCAP has several ways to calculate fees. They use audience estimates, percentage of gross revenue or charge government municipalities an annual fee for services. Your community may 13 Pass-through Town Handbook 2015 have already paid ASCAP for the annual license fees, so you should inquire to check your status. ordinance passed by prior Pass-through Towns is included in the back of this handbook. The USER of the music is not the same as the PROVIDER or PERFORMER of the music. Besides, the performers will just mark up their fee to cover the copyright costs and you will ultimately pay for it anyway. Vendors Outside of City Limits The following information is sent to those who contact RAGBRAI about how they can become a vendor but not set up in a town. Vendors choosing to set up outside of city limits must obtain permission from the person whose property they are on. Vendors should also check with the county regarding any ordinances that may be in place. Any vendor selling food shall comply with the Iowa Department of Health and County Department of Health rules and regulations pertaining to the sale and dispensing of food for consumption. They must also have an Iowa Sales Tax Permit if they are a for-profit company. Additionally for safety reasons, the vendor should set up on the right-hand side of the road and allow enough room to allow for bicycle stopping and parking. It is their duty to allow adequate space to keep stopped bikers off the road and out of the way of other riders. Again, those vendors setting up without proper permission or proper documentation may be asked to leave by the property owner or by state or county health officials. If the location selected by the vendor creates a safety or health risk, law enforcement officials may require the vendor to move. For more information, please go to their home pages. ASCAP: www.ascap.org Or call 800-910-7347, ext. 55 BMI: www.bmi.com Or call 1-800-925-8451 VENDORS Benefitting Local Community Many communities work together as one group to feed the masses and share the profits. Others divide up and work as their churches, school, volunteer firefighters or the American Legion. Most towns charged vending fees of $300-$400 for vendors that want to set up in your community. These fees will typically cover the costs of your toilets and the entertainment. There are no vendors that are affiliated with RAGBRAI that are given permission to "follow" RAGBRAI across the state. We ask that you consider allowing our Friends of RAGBRAI into your community, but that is up to your community. Friends that may contact you about setting up in your community include Michelob Ultra and Thelma’s Treats. Do not be fooled by anyone who tells you that they are “official” RAGBRAI vendors. Any vendor wishing to sell alcohol must meet state vending standards. For information about obtaining an Iowa Sales Tax Permit, contact Larry Fox of the Iowa Department of Revenue and Finance at (515) 281-3114. For information about obtaining food services license, contact the Food and Consumer Safety Bureau, Inspections Division www.dia.iowa.gov or your local county inspection office. Most Pass-through Towns pass a city ordinance to regulate vending in their town. A copy of a city 14 Pass-through Town Handbook 2015 Town constructed a watering pipe from a PVC pipe with holes drilled in it and attached it to a fire hydrant. They left the water running most of the day to keep the water cold and for quick bottle fills. Several locations in town also gave free ice water. Proof of Liability Insurance Additionally, all vendors in Pass-through Towns, whether they are food or non-food, must show proof of liability insurance. This is for your town's protection and for the riders' safety. Material we mail to official RAGBRAI participants strongly recommends that riders patronize only vendors displaying posters that state "OFFICIAL RAGBRAI VENDOR" to help keep interlopers from benefiting from sales that should benefit only local organizations. The RAGBRAI office will furnish the posters prior to the start of the ride. A sample Vendor Application is included at the end of this section. Vendor Locations Within City Limits Location is one of the most important factors to consider when setting up concessions. Everyone should be set up in the same location. If you can get the riders off their bikes, they will spend time and money in your town. Riders won't leave the route to hunt for a concession, especially if all the other concessions are together. If riders will encounter a hill after leaving your concession, they will not stop. Other factors that can keep a rider from stopping include the weather, lack of rest rooms, lack of signage in advance, lack of visibility of your concession or crossing traffic. Most cyclists carry two 21-ounce water bottles and fill both at each stop. Cyclists should drink one water bottle every hour. Approximately 350 gallons of water needed for 1,600 cyclists is computed as follows: Entertainment is an attention getter. If you have music, dancing, tours of local points of interest, carriage rides, a glockenspiel playing, polka band or any unusual event, the riders are more likely to join in the fun. DJs aren’t the best thing. Keep it local, riders will love it. Unique local talent and special events are what gets them off their bikes! Health Department Warning Refilling water bottle: 21 oz. per cyclist = 16.5 gallons per 100 cyclists Drinking water: 7 oz. per cyclist = 5.4 gallons per 100 cyclists The Public Health Department requires that you use a WHITE plastic hose to refill the water bottles or water coolers (not the green garden hoses). The Public Health Department also requests that you not allow people to reach into a tub or container of water or ice to retrieve a beverage or food item. This has the potential of spreading food-borne illness. Pricing Churches and nonprofit organizations should make a profit because of their volunteer labor plus some of the food is often donated. The Food Service Committee should not set prices but should strive for uniform pricing among the vendors serving the same types of products. Riders will remember if your prices are too high, so keep prices reasonable and portions generous. We encourage vendors and locals not to raise prices just because RAGBRAI is in town. For example: bratwurst prices range from $1.25 to $1.75, but everyone would do well at $1.50. And don’t forget to have higher prices for the non-wrist banded riders. See the WRISTBAND section of Introduction. Water The number one way to get cyclists to stop and shop at your stands is to provide a place to fill water bottles for FREE. Also think about giving away free ice water. A previous Pass-through 15 Pass-through Town Handbook 2015 Do you have an alternate plan to move indoors or do you have a tent available? Or what if it is 100 degrees and humidity is high and you're planning to serve hot sandwiches? Do you have a supplier who can provide cold cuts on short notice? The best-laid plans can go awry if the weather changes drastically and it turns cold or a breeze becomes a strong headwind. Rider Habits Based on experience, between 15-20 percent of the riders will eat breakfast in the overnight town before they ride out in the morning. The others ride for about 10 to 20 miles before they stop for breakfast. Of these, we estimate half will want a full breakfast of maybe pancakes and sausage, or biscuits and gravy while the other half may look for a continental breakfast. 42% of riders like to eat breakfast in the first pass-through town. Most small towns combine the efforts of churches, 4-H clubs, Girl and Boy Scouts, restaurants and other organizations in the community to coordinate food sales so they serve a variety to the riders and everyone makes some profit. Over half of the riders eat dinners in churches while the others choose to eat at local establishments or nonprofit organization food booths in the overnight towns. We're not aware of any Pass-through Towns that successfully served dinners to the riders basically because riders won't eat a full meal and then ride their bikes. If communities are just a few miles apart, it's wise to contact each other so you aren't serving similar items, which would mean one of you might lose money and have to dispose of large quantities of leftovers. According to a recent RAGBRAI survey, 28 percent of RAGBRAI riders said they would eat where the shortest line is! Remember that it is better to run out of food and make a small profit than to prepare too much and lose money. Set the amount you plan to serve and stay with the plan. Don't panic at the last minute and increase the numbers. If you have a supplier who will allow you to return unopened items, or let you purchase additional items at a moment's notice, you will only pay for what you use. BREAKFAST To determine if you are a breakfast or brunch/lunch stop, consider that a biker travels an average of 10 miles per hour during ideal conditionstemperatures 75-85 degrees, no wind, low humidity and a relatively flat terrain. Approximately 80 percent of the riders prefer to begin riding between 6 and 7 a.m. Also, allow for stops along the way, noting how many towns are ahead of you on the route and the mileage to that day's overnight community. Therefore, Pass-through Towns should concern themselves only with breakfast or brunch/lunch menus. The conclusion we have drawn from reports on past RAGBRAIs is that a town 6 to 20 miles out from an overnight town should be considered a breakfast stop. Beyond 20 miles is considered a brunch/lunch stop. If you've had no previous experience with RAGBRAI coming through your town, the RAGBRAI Director will be glad to give you advice on whether to plan for breakfast or brunch/lunch and give you an approximate time when the majority of riders would start arriving. Please feel free to call or E-mail the Director at any time if you have questions. Refer to the contact information at the end of this handbook. The further a town is from the previous town, and especially an overnight town, the more likely riders will stop. During your planning, it's very important to have contingency plans in place. For example, what if it rains and you're planning to serve food outside? Keep in mind that riders will tire of pancakes if they're served four days in a row. It's beneficial to 16 Pass-through Town Handbook 2015 check with towns ahead of you to find out what they are serving when you plan your menu. everything would be set up, what would be sold, where volunteers were needed and how much food would be needed. The event became a community effort! Previous Pass-through Town Feedback Another town worked as a community and met their budget with funds left over to return the vendor fees. It was a positive experience for the entire community. They publicized in the local newspaper on a weekly basis and distributed 1,500 flyers in the previous overnight town the night before. They raised $8,000 by serving breakfast from 5:30 a.m. – 12:30 p.m. They used cashiers at the end of the tent when riders where ready to buy the food. This eliminated the number of people handling money. The town also kept everything in even dollar increments. One town was quoted, "This event is truly one of Iowa's goodwill gestures. Opportunities to meet people one on one in an otherwise whirlwind life. Thank you for letting us participate." Below are the items they sold: Pancakes & sausage Cinnamon Rolls Cookies (3 per package) Whole Pies Fruit Danish Hard Boiled Eggs (3 per package) Veggie Bags (celery, carrots, cherry One breakfast town said they had a successful event by setting up just a few committees. Sign-up sheets at the local bank, grocery store, gas station, etc. achieved volunteer recruitment; the city police chief handled law enforcement and public safety; medical services were provided by the local rescue units; sanitation and budget costs were taken care of by the city (They were reimbursed afterwards.); publicity and hospitality were word of mouth and sign painting; food and non-food vendor services were provided by the local town organizations (church groups, boy scouts, 4-H clubs). 1,500 1,000 85 doz. 78 140 300 100 tomatoes) Apples Oranges Bananas Pasta Salad (pint servings) V-8 Juice (cans) Sunny Delight (small bottles) Gatorade (20 oz) Coffee (50 lbs) & Lemonade 100 100 600 200 240 1200 2400 Free Everything was sold out except pancakes & sausage. They claim they could have sold more baked goods, pasta salad, eggs and veggie bags. Below is a list of other items purchased: Paper plates Napkins Hot/cold cups Silverware Pie containers Plastic zip lock bags Plastic containers Butter patties Pancake syrup Salt & pepper packets Sugar packets Creamer packets One Pass-through Town wanted to keep all profits from any food sales in town and did by getting commitments from groups and all the people in town for a total community effort. They started with a chair, two co-chairs and an eight member Advisory Board. They started meeting in April once a month getting ideas of who would be in charge of the different committees. 5,000 5,000 5,000 5,000 750 500 300 8,000 5 gal 1 case 1 case 1 case BRUNCH/LUNCH To determine if you are a breakfast or brunch/lunch stop, consider that a biker travels an average of 10 miles per hour during ideal conditionstemperatures 75-85 degrees, no wind, low humidity and a relatively flat terrain. Approximately 80 percent of the riders prefer to begin riding between 6 and 7 a.m. Also, allow for stops along the way, Two months before RAGBRAI they had a town meeting to find out if there were others in town that wanted to have stands or help with the RAGBRAI project. Another town meeting was held one month before RAGBRAI to let people know how 17 Pass-through Town Handbook 2015 noting how many towns are ahead of you on the route and mileage to the overnight community. If you've had no previous experience with RAGBRAI coming through your town, the RAGBRAI Director will be glad to give you advice on whether to plan for breakfast or brunch/lunch and give you an approximate time when the majority of riders would start arriving. Refer to the contact information at the back of this handbook and also refer to the “Catering to Participants of RAGBRAI” food survey booklet. Previous Pass-through Town Feedback One community decided from the beginning to function as one "RAGBRAI Committee" not the well-established groups of Lions, Firemen, Church etc. Everyone worked together as one group, not individual groups. They met about ten times. A committee chairperson was appointed for Food, Volunteer Recruitment, Sanitation, Budget, Entertainment and Hospitality. Chairpersons of the individual committees made reports of their progress at each meeting. what is served, by whom and who was going to help pay for the Port-a-Potties. They had 30 Port-a-Potties and one handicapped Port-a-Potty. They could have cut back by two but not much more than that. They were pretty busy all morning and pretty full at the end of the day. There were several serving lines, but cashiers at the end. This way the food servers did not have to handle any money. This was much faster than other systems. All food was priced at $1, $2, or $3. A 16' X 24' tent for sandwiches, a 16’ X 24' tent for the drinks, a 16' X 24' tent for the fruit and veggie bags and a Schwann's Ice Cream truck serving various ice cream goodies. This way the lines were not as long. They didn't try to feed the world. They planned on selling out and they did. They tried to line up returning unused items as much as possible though they only had bottled water left over which could not be returned. Free coffee was available which was very popular. This was advertised on signs prior to town and this got people to stop. A sink with plenty of soap and running water at the Port-a-Potties was set up. This was really appreciated by the bikers. Alliant Energy set up a temporary power pole for electricity. No generators, no long extension cords, plenty of power for the roasters. Some power companies have a special one-day service for deals like this. We can't give you a definite number of riders that will stop. We hope that by providing information about the different food items the towns reported selling, to give you an idea of what to plan. Entertainment consisted of three local unpaid vocalists who took turns singing during the busiest period from 8:30 a.m. - 11:30 a.m. The stage (a fifth wheel flatbed trailer) was set up directly along side the route through town. The route was a twolane paved street, which literally forced the bikers to get off their bikes and walk them through the maze of people during the busiest time. The food tents were set up right beside the route. For the community's benefit, operating as a new single committee was very important. This brought out entirely new, formerly uninvolved individuals who were instrumental in the success of our day. Set up right beside the route. Most cities passed a vendor ordinance which put their communities in the position to control One town served: 1200 Ribeye steak sandwiches 500 Chicken breast sandwiches 500 Ham and cheese croissants 200 Apple juice 18 $4.00 $4.00 $3.00 $1.00 Pass-through Town Handbook 2015 200 Milk 1000 20 oz. Gatorade 1000 20 oz. Pepsi/Mountain Dews 500 20oz. Lemonades 1000 Ice tea 300 Veggie bags 500 Mixed fruit bags 300 Nachos 500 Bananas 250 Apples Receipts: T-Shirt Proceeds Contributions Vendors Insurance Premium Ticket Sales TOTAL Expenses: Town Grocery Store Wal-Mart Schwanns Locker & Meats Banner materials Krieg Boys Packaged Ice Willard Hoskins, Pedal pull Bakery (croissants) Gatorade Department Store Tickets McDonald's - lemonade Nachos/cheese sauce Equipment Rental Co. County Health Department T-shirts screen printers Printers, labels Advertising Midwest Sanitation Water usage Alliant Energy Insurance/Premium ASCAP - license TOTAL $1.00 $2.00 $2.00 $2.00 $1.00 $3.00 $3.00 $2.00 $1.00 2/$1 one town, with the loop being named after the town. At the end of the 2000 ride, RAGBRAI CoHost/Co-Founder John Karras retired from his official ride duties. In his honor, the loop was to be named after him. In 2001 it was named the “Karras Loop”. Most towns on the loop feel it is a special honor to be so designated and many of them plan special events and serve food and beverages. Although some riders may be too tired to attempt the extra miles, a percentage of the riders will at least try to make a "Century Day." The weather and wind conditions will be major factors in the number of people who choose to ride the loop. $1,905.00 260.00 300.00 550.80 17,895.37 $20,911.17 $1,626.98 141.51 549.78 2,472.51 77.33 216.00 75.00 235.00 236.05 1,235.50 11.10 19.50 173.89 37.21 25.00 1,328.50 63.00 200.00 1,200.00 25.39 52.50 550.80 50.00 10,602.55 Because of their location on the route, towns on the loop are often brunch/lunch stops for the riders. Therefore, it would be very beneficial for you to read the Brunch/Lunch section immediately preceding this section. The RAGBRAI Director will be glad to advise you on what to expect regarding food and entertainment for the riders. RAGBRAI will have a staff member in town that will hand out a token memento to each registered rider that completes the Loop during the designated announced times of operation. Tips for Towns on the "Karras Loop" 1. Keep things simple. This is the longest day of the week and the riders will probably just pass through your community and not stay long. TOWNS ON THE KARRAS LOOP For many years, the RAGBRAI Director and Host chose two overnight host towns that were spaced about 100 miles apart so the bikers could ride a "Century Day" and purchase a "Century Patch" to show they could ride 100 miles in one day. 2. Consider how many miles between the towns before and after you. If it's 20 miles or more, you can be sure that some riders will stop during the day. Several years ago the organizers couldn't map the route with the towns they wanted as overnight hosts to make a true 100-mile day so they designed a "loop" that left the route temporarily to add extra miles to the day and then reconnect with the original route. The loop often includes at least TOWNS ON THE GRAVEL LOOP In 2015, RAGBRAI will introduce their first Gravel Loop. This will allow riders to pick up some additional miles while riding over gravel to get to the selected Gravel Loop town. 19 Pass-through Town Handbook 2015 Although some riders may be too tired to attempt the extra miles, a percentage of the riders will at least try to ride a "Gravel Loop." The weather and wind conditions will be major factors in the number of people who choose to ride the gravel loop. RAGBRAI will have a staff member in town that will hand out a token memento to each registered rider that completes the Loop during the designated announced times of operation. SALES TIPS FOR TOWNS Call and set up a meeting with your County Health Department so you understand all of the new rules for food. When possible, the RAGBRAI staff will route the riders through town to include local restaurants and other businesses. The route is established months prior to the ride and cannot be changed the day of the ride. The Iowa State Patrol will change the route back to the original plan if it is altered. Please contact RAGBRAI before May 20 if you have questions about the route through your town. A meeting with Law Enforcement from your area will take place in June 22-24 to discuss final routing through your town. You will be sent an invite to meetings in your area. 20 All concessions should set up in the same area and should coordinate food menus or some will lose money. To be successful, there must be total community involvement and cooperation. Several towns have organized all of their local groups as one and shared equally in the profits to eliminate competition. They concluded it was a success. We strongly advise using this plan. Towns that didn't set up concessions together reported many organizations didn't make any money. They attributed this to concessions not being on the route or in the same general location as the others, not advertising in the town flyer and not serving the right kind of food for the time of day the riders were in town. Ideally booths should be where there is plenty of shade, grass, tables and chairs so the riders have a comfortable place to relax. Be sure to also provide space for riders who aren't eating and just want to relax. Local entertainment should also be held in this area. If serving outside, be sure to make alternate plans to move inside in case of inclement weather. Most breakfast towns conclude it's not necessary to set up any earlier than 4:00 or 4:30 a.m. because the influx of riders won't arrive until 5:30-6:00 a.m. Be sure to place an ad in the tabloid published in the overnight host town prior to your community. Also, distribute flyers in the previous overnight town campground listing food menus, prices and types of entertainment so riders know how to plan their stops. Consider placing Burma-Shave type signs along the approach to your town. They are always read. Use two pieces of lathe, attach a sign stretched between them and pound lathes into the ground. Signs with large printing in contrasting colors work best. It's wise to put them up early in the morning rather than the night before so they won't be vandalized. Wrap them in plastic wrap to protect them from the wind, dew or rain. Small food vendors should be able to serve between 300 and 500 meals, while business operations like Pancake and Breakfast Burrito vendors can serve about 1,000-1,500 people. If you have a long line, start a second line. RAGBRAI riders will not wait in line for food. Free water is a necessity and it will not hurt your bottled water sales. Most people will purchase bottled water to drink while in your town and then fill up their water bottles from your free water source. Free water is needed for the safety of the riders as well as your townspeople who are enjoying the festivities. Pass-through Town Handbook 2015 For each 16-ounce cup of soft drink, 8 ounces should be ice. One case of soda, etc., will require 10 pounds of ice if the beverages are pre-cooled to 65 degrees. Add five pounds if it's warmer. It's estimated that about 1/2 pound of ice is needed per person. Therefore, if 4,000 riders stop in your town, have at least 2,000 pounds of ice; more if it's much above 80 degrees and it's humid. This affects afternoon stops more than breakfast stops. Energy Food for Riders Most of the “energy food” is baked by the local groups the week before the event. You might want to have a theme: Rest Stop-watermelons, Fig Newtons of every flavor, or a blueberry feast with muffin bites. Emergency food for cyclists is bread and peanut butter and jelly. Items placed in baggies allow the cyclist to take some snacks with them for an energy boost while they ride. Cyclists will eat more in the afternoon than in the morning. DON'T LET GREED BE THE MOTIVATOR. YOU SHOULD GET ALL AGREEMENTS IN WRITING AND KEEP A COPY OF ALL AGREEMENTS. TRADEMARK VIOLATIONS NON-FOOD VENDORS Much of the information in the Benefitting Local Community section also pertains to non-food vendors. There are other vendors that will not be selling food, but will be wanting to set up in towns. These vendors should still be charged to set up in town. They might include massage therapists, tattoo vendors, t-shirt vendors, etc. We'd also ask your help in protecting the RAGBRAI, RIDE RIGHT and Register's Annual Great Bicycle Ride Across Iowa trademark names and logos. If anyone approaches your town regarding the sale of any item with these names or trademarks, or gives you the impression that the Register and/or RAGBRAI endorses any product they are marketing, please contact the RAGBRAI Director immediately. Such use of logos or trademarks is illegal. One non-food item that can be a good fundraiser for your committee is ice for the day RAGBRAI is in town. Residents in a previous Pass-through Town provided ice and made it available to anyone who needed it. To give you an idea of how to anticipate ice consumption, we've gathered the following information: 21 Pass-through Town Handbook 2015 MEDICAL If you have an ambulance staffed with EMTs, we suggest that they park in a high visibility location, such as the fire station. The ambulance should be stocked with tape, bandages, zinc oxide, sports creams, sterile water, saline solution, sunscreen, cold drinks and ice as well as standard supplies. Some ailments you may encounter are aching knees, scrapes, sunburn and headaches. A supply of lip balm and cornstarch on hand at the first aid stations is helpful for riders. Your local drug store/variety store/grocery store should be well stocked with postcards, stamps, zinc oxide, sunscreen, lip sunblock and aspirin. PUBLIC SAFETY The number one priority of RAGBRAI is the safety of pedestrians, cyclists and vehicle drivers. A secondary goal is that you must keep traffic moving at all times. The RAGBRAI medical director is Bob Libby. He can be reached at 319-512-8811 or by e-mail: [email protected] The meeting town usually hosts the University of Iowa mobile emergency room. The University’s Department of Emergency Medicine has been a proud partner with RAGBRAI for the past 8 years. Each year the Mobile Emergency Treatment Center, in cooperation with the Emergency Medicine Residency program and CARE Ambulance, assists in supplementing medical care across Iowa during RAGBRAI. The town’s public safety officials should work closely with the medical personnel and local law enforcement in addressing all safety issues. Local law enforcement will have plenty to do upholding the law with the extra people in town, so they may call upon the public safety officials to supplement the officers to direct traffic and help with other matters. It is the town’s responsibility to take care of all intersections within your city limits. The town’s public safety officials should also work in developing and publishing maps showing alternate routes for local residents to use that are away from the bicycle route. The RAGBRAI route markers will mark the bike route through town. Serving as an extension of the Emergency Treatment Center, an Emergency Medicine resident and EMSLRC staff member provide evaluation and basic treatment for 40-50 patients each day during the event. Any patient requiring more than simple wilderness medicine is referred to the nearest healthcare facility for follow-up. Meeting Towns & Support Vehicles Each day one Pass-through Town on the route is designated as a Meeting Town for the families and friends in support vehicles to join the riders. If your town has been selected as the Meeting Town, the RAGBRAI agreement that was sent to your city clerk states this. Traditionally set-up in the meeting town each day, its mission is to compliment the local medical community and provide a continuity of care for riders during the week-long event. The meeting town is the only town on the route where RAGBRAI support vehicles are encouraged. We discourage vehicles from arriving at other Pass-through Towns due to safety concerns. Maps distributed to the riders and the support vehicle drivers will have the day's town marked so riders and friends can make plans in advance to meet. The number of visitors can swell to 4,000 to 5,000 at a time for several hours during that day and special plans need to be made to accommodate the crowds in those communities. Towns other than the designated meeting town should not allow support vehicles to park in or 22 Pass-through Town Handbook 2015 around town. It is a very big safety concern for all and causes big challenges for the Iowa State Patrol and County Sheriffs. One town is designated for this use and is ready to handle it. Unauthorized vehicles should be asked by law enforcement to move on to the meeting town or the overnight town. used their alternate plans many times. In late July weather in Iowa can vary from hot and humid to drought-like conditions to very cold and rainy. It can also mean tornadoes or very high winds and thunder and lightning. Your community’s public safety officials should write the plan and make sure that all aspects of the plan are ready and operational. This plan and shelter locations should be well publicized. Railroad Tracks If a number of trains come through your community daily, it may be necessary to contact the railroad company about additional safety measures at each crossing. In some communities, the railroad has had a flagman at crossings for vehicle traffic safety and has cooperated with the town’s RAGBRAI organizing committee in scheduling trains through town. Public safety officials should work to make the railroad track and rumble strips in town as safe as possible for the bikers. DO NOT COVER THE RAILROAD TRACKS!!!! As always, in case of a weather emergency, first assess the situation by calling the National Weather Service, local law enforcement, emergency management services or emergency responders. They can fill you in on what's happening. Also let the local agencies decide if it is time to evacuate or take another course of action. Determine who is the decision maker should it be necessary to implement the plan. You should have emergency shelters lined up, additional medical staff on call, and all churches, schools and local residents should be prepared to open their doors should there be a tornado warning. You'll find an example of a Severe Weather Plan in this section that will give you some idea of what should be put together. Glass Beverage Containers We suggest that all establishments selling pop, beer or wine coolers refrain from selling items in glass containers while RAGBRAI is in town so there is not danger of broken glass around town. Your police department, mayor or city council should consider giving notice to convenience stores and local establishments well ahead of time to refrain from selling beer and wine coolers in glass bottles to eliminate the danger of broken glass and to insure the safety of riders and townspeople. It is best to talk to each merchant to establish your rules and guidelines. Considerations for the Severe Weather Plan Inform the riders of where shelters are in case of bad weather and make it clear that in case of evacuation, they can ride their bicycles to the shelter but no bikes are allowed in the shelter. In case of lightning: You may wish to tell people who may be under trees that if there is a storm with lightning to leave for safer places. Encourage them to go to a building, picnic shelter, car, house, etc., away from metal and power poles with conductors in them. CRISIS MANAGEMENT PLAN A written Crisis Management Plan should be developed and every chair, committee member, and volunteer must have a copy. In the event of a crisis, it has to be very clear who the spokesperson will be, who needs to be contacted first, and how to reach the people in charge. This helps to prevent panic and stop rumors from spreading. In case of hail: There's not a whole lot you can do. The biggest problem here is that if you have hail, you may have a severe storm coming. Law Enforcement, city officials, county officials, the emergency management services will have an important role to play in the development of your town’s written plan. In case of tornadoes: Have tornado shelters picked out ahead of time. Then let the local weather agency or police put on the tornado siren. If there is a need to evacuate, make sure people move quickly but safely. Never evacuate to a school gym. If you look at tornado damage to schools, the gyms are always torn apart because the pressure created in that huge space tears the roof right off. The safest places are basements, inside The Crisis Management Plan must be completed and handed to RAGBRAI officials during the June 22-24 meetings. You will find an example of a Crisis Management Plan at the end of this section. SEVERE WEATHER PLAN A vital component of your Crisis Management Plan is the Severe Weather Plan. Communities have 23 Pass-through Town Handbook 2015 rooms (never near windows) on the northeast corner of the building, under stairs and in bathrooms. Depending on your local weather service, you should have a few minutes after a tornado has been spotted to evacuate. However, a tornado could develop on top of your head. Pay heed to tornado watches and keep an eye on the weather for any possible developments. If there are no homes, caves, etc., find a culvert not prone to flooding and lie flat. Better yet, find a large drainage ditch to crawl into. RIDE RIGHT Safety Issues for Residents Along the Route The following guidelines regarding severe weather on the road are printed in the RAGBRAI Participants Guide for the riders. Make sure all of the homes along the route in your community are notified. You should contact the Overnight Town’s RIDE RIGHT Committee before and after your town to assist and coordinate efforts and to avoid duplication of efforts. Go to those Overnight Town’s Web site to find contact information for that community’s RIDE RIGHT Chair. In addition to the safety issues mentioned in the section for residents in town, please add the following precautions. Here are some suggestions to notify area residents that are on the bike route in your community. In case of lightning: Take immediate shelter at a farm house, if available. If no shelter is available, find a clearing away from trees. Lightning strikes the tallest point and travels down the point, sometimes arcing to things - including people - nearby. Never stand near a tree. Once you find a clearing, squat on your toes. Have as little of your body touching the ground as possible. Staying on your bike is an option for each person to decide upon. It's not the safest place to be, but sometimes it's the safest place at the time. No, the rubber tires won't protect you from lightning. But you're traveling and not high up, so chances are extremely slim of getting hit. In case of hail: A bike helmet will protect your head from getting hit. If the hail stays on the ground and you're riding your bike, you could slip and fall. If there is no lightning (generally if there's hail that means a severe storm and that probably means lightning) get under a tree. But ONLY if there is no lightning. Worst-case scenario - in case of tornado: A tornado watch means that conditions are favorable for formation of a tornado. That doesn't mean there is one around. A tornado warning means that rotation has been spotted in the clouds or a funnel has actually touched down. If there's rotation and there is a warning, take cover immediately. A tornado will generally come from the southwest moving northeast. Most people are injured or killed by the flying debris. A tornado can force a blade of grass into a fence post, so obviously it can kill a person. Also, tornadic storms can produce more than one funnel; lots of lightning, rain and hail. In this storm, everyone should take immediate action and find shelter. Cyclists will be passing throughout the day. You will have a hard time crossing the road or getting out of your driveway. Plan accordingly. Should you invite any cyclists on your property, be aware that you could be liable for injuries. For the safety of your pets and the riders, pen all your animals and keep pets penned or leashed. Please keep children away from the road and pathway of RAGBRAI. Don’t let them ride their bikes along with the riders. If you plan to offer refreshments to the cyclists, be sure to contact your county inspection office for state food and beverage laws. Keep all water stands, etc., on the right side of the road. The road will not be closed that day and you do not want cyclists to have to cross oncoming traffic to get to you. They should also make sure there is plenty of room for the riders to pull their bikes off the highway to the right. Cyclists will not stop at the bottom of a hill for refreshments. Safety Issues for Residents RAGBRAI has some very specific safety concerns that you need to communicate to residents for the day RAGBRAI is in town. If people follow these recommendations, accidents should be held to a minimum. 24 Discourage young people in your town from joining in as the riders come into town and as they are leaving town. Most are inexperienced Pass-through Town Handbook 2015 in riding with large groups, and many accidents involving young people happen every year. Discourage residents from giving the riders "high-fives." Accidents can be caused when a rider reaches out to touch a hand, plus it's dangerous to have anyone that close to the bicycle route. Don’t spray riders with water unless you ask them. Many don’t want water on their supplies they carry on their bike or on their expensive equipment. This can distract riders and cause accidents when they try to dodge the water. Caution residents not to hand anything to the riders as they come into town. Riders can't carry anything on their bicycles. Reaching for something is distracting and could cause them to have an accident. BICYCLE REPAIRS RAGBRAI will designate one or possibly two of their 10 Official Bicycle Shop repair vans to set up in your community. We ask that you make room for this vehicle as bikers come into your town. These bike shops would each require approximately 15’ x 20’ of space to conduct repairs. Their presence will provide another incentive for riders to stop in your town. It is best if you can put them near your food stands. Most riders that stop to have their bikes repaired will look for a place nearby the bike shop to get something to eat while they wait for their bike to be fixed. If they are a great distance apart, there is less of a chance that the rider would leave to get something to eat or drink. Signage RAGBRAI will provide the name and address of the bike shops that are assigned to your community at the March 28th Pass-through meeting in Webster City. Do not allow any other bike shops to set up in town. By June 1st, please mail the bike shops the location and perhaps a map indicating the area you wish them to be set up in. The bike shops should be clearly visible from the bike route through your town. Consider posting safety signs around town weeks before RAGBRAI so that bicycle safety becomes a habit for bicycle riders and for vehicle drivers. Here are some fun sayings created for signs by one RIDE RIGHT committee. Wearing a helmet is really smart! Buckle yours on before you start! Some bike shops might arrive in your community the evening before in order to be ready before the cyclists arrive. Most arrive after midnight and would like a location where they might set up a tent for the night. Please send them a letter indicating an area, such as a city park, where they might be able to spend the night. Tires are low? Bike is slow? Check your equipment before you go! AFTER THE RIDE The day after RAGBRAI leaves your town, please make sure someone drives the bike route and the support vehicle route (if you are the meeting town) to take down arrows around town and any other signs along the route from the previous Passthrough Town to your town. The county engineers and DOT are good enough to let us use their equipment to post our signs on, so we must cooperate with them and take down all signs as soon as possible. RISK MANAGEMENT Bike Parking Make provisions for bike parking by stretching cable between tractors. Bikers advise that the cable needs to be just at or slightly above handlebar level. Wire hog panels held up by steel posts make for excellent bike racks too. This is a brief overview of the many situations that can occur at your event. Don’t let lack of planning ruin the day for you. Use this guide as a start. Analyze the risks that you face with this event and decide how you will handle each of them – avoid the risk, transfer the risk or assume the risk and minimize the size of the loss. 25 Pass-through Town Handbook 2015 Risk management can also be done by transferring the risk in the form of an insurance contract. Good risk management can lower the cost of that insurance contract for you. Work with your insurance professional to cut the risks. Make sure that steps, cracks, joints and level changes are clearly marked. Volunteers need to be trained! The banker does not drive tent stakes every day; the insurance man does not lift kegs of beer every day. You have to make sure your volunteers do not over exert themselves or try and go beyond their limitations. Make sure you have adequate help to keep volunteer shifts to 2-3 hours at a time. Give adequate breaks and make sure everyone has enough water to drink! On hot days avoid alcohol, colas and carbonated drink. Lost fluids need to be constantly replaced throughout the day. House keeping - clean up your mess! A tidy area will help to avoid losses that occur from failing objects, or trips over items that are out of place. Fires start when too much paper and other combustible items are concentrated in an area. Tents or other temporary structures can cause severe injuries if they should fall or be blown over. Make sure that temporary structures are adequately moored to avoid being tipped over or blown over. Make sure that the drivers of all vehicles are responsible and experienced in driving in a crowd and have liability insurance! Health of your participants and staff is a critical issue. Recently a group of cyclists contracted a virus caused directly by the introduction of the virus into ice. Hand washing with soap is the best prevention. Make sure you have no standing water. Do not allow bare hands to be put in ice tanks that will store cans of beverage or food. Train all volunteers on the proper methods of food handling. Work with local health/food inspectors and the Iowa Department of Inspections and Appeals. Know food safety laws and requirements. Do all participants and volunteers sign a waiver? We think they should! You need to warn of the hazards and have them understand that they are giving up their right to sue. Work with legal counsel to review all contracts. Identify the risks of loss: What are the areas that you could expect to have a loss occur in. Obviously, the beverage garden is the most likely. See the information provided in the Beverage Garden section for more information on loss prevention. The golf cart has been a very poor means of transportation. You must have absolute control over the operation of the golf carts. No one under 21 should operate the carts. No more than two occupants of the cart and they should be seated on the seat. Control the use of carts or better yet, use a bicycle! Electrical supply is an issue that should be addressed at all locations. Is the power supply adequate to avoid blowing fuses or circuit breakers? Are the cords grounded properly? Any frayed or cut or cut power cords? Get rid of those that could cause a short. SANITATION & TOILETS When the riders take time to stop in a Passthrough Town it usually means they're either hungry, thirsty or they need a restroom break. Very few towns have enough public facilities to accommodate up to 3,000 to 4,000 people who could be in town at one time during the day. Therefore, it may be necessary to rent portable toilets and hand washing stations. Your agreement with the company should be in the form of a written contract including the number of portable toilets requested and what time the company will bring them and pick them up. The rule of thumb to calculate the number of units needed is one unit for every 200 people. If alcohol is being served, you will need two units for every 200 people. The RAGBRAI Director will be glad to advise you on how many units you may need and the best location for them. He'll also give you the name of the company that RAGBRAI contracts with to provide toilets for the overnight towns if you are in need of this resource. You should also call the neighboring overnight towns and find out which company they are using. 26 Pass-through Town Handbook 2015 Select reliable volunteers to do hourly toilet paper patrols. You might consider grouping more than 10 toilets together in several locations. recyclable containers. Arrangements should be made with local 4-H clubs, Boy and Girl Scouts or school organizations to pick up the containers at given times during the day so others don't take them. The signs on the boxes should include the information about who benefits from the funds to encourage "pitching in." VOLUNTEERS Law Regarding Accessible Toilets for the Disabled One town's volunteer recruiting consisted of the chairperson and two helpers. The three of them recruited 100 volunteers and didn't need to use a phone book calling campaign. Because the town was so small and they knew most of the residents, they recruited certain people with a particular committee in mind. Please keep in mind the following law regarding portable toilets: On Friday, July 26, 1991, the Federal Department of Justice-Office of the Attorney General issued the following under 28 CFR Part 36-Nondiscrimination on the Basis of Disability by Public Accommodations and in Commercial Facilities: Final Rule: (6) If toilet facilities are provided on a site, then each such public or common use toilet facility shall comply with 4.22.-For single user portable toilet or bathing units clustered at a single location, at least 5 percent but no less than one toilet unit or bathing unit complying with 4.22 or 4.23 shall be installed at each cluster whenever typical inaccessible units are provided. The International Symbol of Accessibility shall identify accessible units. When the recruiters made the contact, they told the volunteer where he/she would be working and at what time. Then the recruiters posted the schedules at their town meetings and contacted nearly everyone again as a reminder several days before the event. Be sure to tell them of a date and location for the Thank You Party, as well. A Volunteer Recruitment form could be available for people to complete out at local stores, gas stations, banks, and post office. A sample “Sign Me Up!” form is at the end of this section. For example, if you are serving 600 people, a total of three units will be needed and one of those units must be an accessible unit. If you are serving alcoholic beverages to 600 people, a total of eight units are recommended, and one of those units should be handicap accessible. Trash Disposal & Recycling It's been well tested that if trash receptacles are available, riders will use them. Some towns use appliance boxes and have children decorate them. Line the boxes with plastic to keep them from becoming soggy from liquid left in the containers. Because many riders come from other states and aren't aware of Iowa's recycling laws, you should provide a separate, well-marked receptacle for 27 Pass-through Town Handbook 2015 WEB SITE The internet has become a major medium for the distribution of RAGBRAI information to both the riders and your local community. 99% of the RAGBRAI participants either registered online or their applications were printed from the ragbrai.com Web site. A current and informative Web site will cut down on the number of calls asking basic questions about your community. If you decide to have a Web site you will need to recruit a web developer and secure a hosting site. Another way to promote your town’s effort is a Facebook page, which is free to do. Someone must be in a position to update the site as often as possible and put the latest information out. Town Map Many towns suggest posting a quality map on the Web site that is easily viewable and readable. That map should be “printer friendly.” This map will be added to as all of the committees’ plans take shape. Things that will be added to the map later will be the bike route into and out of town. The RAGBRAI office has designed a map key with icons for the towns to use on their city maps. Using the universal icons will aid the riders in finding the facilities in each town when they arrive. The key can be found in this section. An electronic version of the map icons is on the flash drive that you received. Eventually your Web site should address the following areas: Bike Route Entertainment Committees and Contacts Volunteer Recruitment and Assignments Food Vendors & Vending Applications Beverage Garden Community Announcements and Updates Bathrooms & Water How to Purchase Town T-shirt The web developer should work closely with the committee to inform the riders and townspeople what they can expect on RAGBRAI. It would be very beneficial for your town to establish a web presence almost immediately. When your site is ready, the RAGBRAI site will add a link to your URL address. To have your site linked from the RAGBRAI site, contact the RAGBRAI Director at [email protected]. Two sections for the Web site Divide your Web site into two major headings: Rider Information Resident Information WHAT TO PUT ON THE WEB SITE As soon as you have been named a Pass-through Town, riders and teams will start contacting anyone they can to find looking for information about your town. They will contact city officials, the chamber of commerce, government offices in search of information. The riders will start calling anyone and everyone they can find in your community for information if you don’t have your Web site up. Most of the calls would be unnecessary if the web page was up and contained information about your community. Under Rider Information: Provide as much information as you can to a person passing through your town on a bicycle. You might consult cyclists in your area who have ridden to get their input. But it's pretty simple. Here are some ideas: 1. A letter from the Mayor welcoming rider. 2. What is the bike route in and out of your town? 28 Pass-through Town Handbook 2015 3. 4. 5. 6. 7. 8. 9. 10. What food will be available and where? What entertainment, where and when? Where can water bottles be filled free? How can riders contact and find the emergency services in your town? Will you have a bank of public phones or computers available and where? Where are the portable toilets located? Who to contact for answers to more questions on any of the above topics. How to purchase your town t-shirt. be answered daily. A site with old information does little to instill confidence among cyclists and residents alike. You can add other areas as you deem important, but at the beginning, keep it to the basics. Items for Town’s Web Site 1. Initial site design hosted and linked from RAGBRAI site 2. Include contact information. Update with committee structure as committee appointments are made 3. City map 4. Welcome letter from mayor posted 5. How to volunteer (for resident section) 6. Add Community Information section for residents to visit to find weekly progress notes/decisions 7. Theme & Logo 8. Post application form to sign up to be a vendor 9. Add community news on beautification projects, safety concerns, etc. for residents 10. Begin to list food available by vendors, churches. Show vendor area on map. Update as more available. 11. Add bicycle route to map 12. List entertainment line-up & show locations Under Resident Information: You also have the opportunity to communicate to the residents of your community just what will be happening, how they can get involved, and the volunteer needs that you have. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. What are your volunteer needs? How does one become a food vendor? How can entertainers become involved? Describe the bike route and any parking restrictions being enforced that day. Bike Safety for Residents - residents need to know how to act so as not to cause accidents. Get a RAGBRAI veteran to help you with this one. A good example is look behind you before you open your car door into the path of an oncoming bike. List your organizing committee structure with E-mail addresses so people know whom to contact. A message from your Mayor asking for citizen cooperation and outlining the benefits of having the ride pass through is always helpful. How to purchase your town t-shirt. When and where the meetings will be. Minutes from previous meetings. Most important: Make sure your Web site is never out of date. Update the home page on a weekly basis in order to keep up the enthusiasm. All messages should 29 Pass-through Town Handbook 2015 Towns other than the designated meeting town should not allow support vehicles to park in or around town. It is a very big safety concern for all and causes big challenges for the Iowa State Patrol and County Sheriffs. One town is designated for this use and is ready to handle it. MEETING TOWNS The RAGBRAI staff will work with the Meeting Towns to find safe passage and parking locations for support vehicles, a location for the University of Iowa’s Mobile Emergency Treatment Center, RAGBRAI’s Information & Merchandise booth, at least two bike shops and an indoor location for the Register reporters. Mobile Emergency Treatment Center The meeting town usually hosts the University of Iowa mobile emergency room. The University’s Department of Emergency Medicine has been a proud partner with RAGBRAI for the past 6 years. Each year the Mobile Emergency Treatment Center, in cooperation with the Emergency Medicine Residency program and CARE Ambulance, assists in supplementing medical care across Iowa during RAGBRAI. Serving as an extension of the Emergency Treatment Center, an Emergency Medicine resident and EMSLRC staff member provide evaluation and basic treatment for 40-50 patients each day during the event. Any patient requiring more than simple wilderness medicine is referred to the nearest healthcare facility for follow-up. its mission is to compliment the local medical community and provide a continuity of care for riders during the week-long event. RAGBRAI Information & Merchandise Booth RAGBRAI will have a mid-day presence in the Meeting Town with an Information and Merchandise booth. This will consist of an SUV or Van and two 10’ x 10’ pop-up tents. It will be staffed by RAGBRAI staff members throughout the day. Support Vehicles Each day one Pass-through Town on the route is designated as a Meeting Town for the families and friends in support vehicles to join the riders. If your town has been selected as the Meeting Town, the RAGBRAI agreement that was sent to your city clerk states this. Hosting the Register Reporters The meeting town is the only town on the route where RAGBRAI support vehicles are encouraged. We discourage vehicles from arriving at other Pass-through Towns due to safety concerns. During RAGBRAI, Register reporters write daily columns and photographers capture images for The Des Moines Register that is produced each day of the ride. The Register also produces a live show at noon each day streamed online. Maps distributed to the riders and the support vehicle drivers will have the day's town marked so riders and friends can make plans in advance to meet. The number of visitors can swell to 4,000 to 5,000 at a time for several hours during that day and special plans need to be made to accommodate the crowds in those communities. The meeting town each day has been selected to host the Des Moines Register reporters and photographers. RAGBRAI will be in touch with those select towns with more details. The newsroom is looking for a small air-conditioned private room to write their stories and send photos and stories back to the Des Moines Register. 30 Pass-through Town Handbook 2015 As your committee confirms it’s planning for the day RAGBRAI is in town, it would be helpful and interesting to send RAGBRAI a list of the activities planned. You never know what will catch the attention of a reporter to do a story about your community. The deadline is May 20, 2015. legal obligations. It would be disappointing if you planned a beverage garden and saw a modest profit only to lose it all and more in a lawsuit or fines for violation of Iowa or federal laws. Check with your police department and county sheriff for local laws. Be sure you require that uniformed law officers with local jurisdiction be placed at each serving area to avoid trouble. LAST TOWN OF THE DAY If your town is the last Pass-through Town before the riders reach the overnight host town, riders will usually stay and enjoy your hospitality. Last Town of the Day is always a Lunch/Brunch Town, so be sure to read that section under Food and NonFood Vendors. Dram Shop liability coverage is necessary and required to get a license to sell alcoholic beverages in Iowa. Local communities that have a beverage garden or local taverns need to be cautious in serving alcoholic beverages to riders. Once a beverage is served you become responsible for the welfare of that rider and anyone they may injure. However, be sure to make contingency plans based on good or bad weather because a headwind and/or rain can change this theory. They still must be in the Overnight Town by 6 p.m. Keep any support vehicles that have parked in town moving on through because riders will tend to stay after dark and RAGBRAI safety vehicles are pulled from the route at 6:00 p.m. Trying to ride in the dark on unfamiliar roads is extremely dangerous, and we do not want you to contribute to this dangerous situation. A beverage garden is one factor that will keep some riders in your town late. If any establishment serves alcoholic beverages to the riders, it should be required that a uniformed officer be on duty the entire time the riders are there to avert any trouble. Dangerous activities such as beer slides should be banned. Rider Safety We need your help! The Iowa State Patrol and RAGBRAI officials are asking all towns with a beverage garden and all establishments serving alcoholic beverages to stop serving and end all entertainment early enough to get the riders off the road by 6:00 p.m. We don't want your town to get a bad name because a car hit someone who had been drinking in one of your establishments. One year, a semi truck came upon 20 people riding at 2:00 a.m. with no lights and followed them into the overnight town to make sure they made it safely. The meeting town is the only town on the route where RAGBRAI support vehicles are encouraged. We discourage vehicles from arriving at other Pass-through Towns due to safety concerns. Please ask any support vehicles to keep moving. Beverage Garden Our words of wisdom to you are: IF YOU CAN'T CONTROL A BEVERAGE GARDEN, DON'T HAVE ONE! Please read the Pass-through Town Agreement in the Committee Section of this handbook. We sincerely need you to abide by this agreement and join us in ensuring the safety of RAGBRAI riders by getting them to the next overnight town by 6:00 p.m. Whether you choose to use local entertainment or hire outside entertainment, the written contract with the entertainer should contain an ending time that coincides with your shut down time. If your City Council approves an ordinance or resolution that gives permission for an outdoor beverage garden, then that ordinance or resolution must contain the same shut down time. The ordinance must state that activities have to move indoors. RAGBRAI needs a copy of this document on file. If you decide to have a beverage garden, it is important that you adhere to all local, state and federal laws pertaining to dispensing and consumption of alcoholic beverages. Beverage gardens have been a good source of income for some communities, but with them come moral and 31 Pass-through Town Handbook 2015 RAGBRAI ROUTE INSPECTION PRE-RIDE We will be riding through your pass-through town community May 31 - June 6, 2015 • Do you want RAGBRAI officials to take a look at your town’s RAGBRAI setup or route in town? • Do you want to say “hi” to the riders as they come through? • Let them know who makes the best food in Iowa!!! A schedule is listed below of the Route Inspection Ride across the state of Iowa. Sunday, May 31 Ride from Sioux City to Storm Lake Thursday, June 4 Ride from Cedar Falls to Hiawatha Leeds*, Kingsley, Washta (Meeting), Quimby, & Hanover * Hudson, LaPorte City, Mount Auburn, Vinton (Meeting), Shellsburg & Palo Monday, June 1 Ride from Storm Lake to Fort Dodge Friday, June 5 Ride from Hiawatha to Coralville Newell, Fonda, Pomeroy (Gravel Loop), Manson (Meeting) & Clare Whittier*, Springville, Mount Vernon (Meeting), Lisbon, Sutliff Cider, Solon & Coralville Dam* Tuesday, June 2 Ride from Fort Dodge to Eldora Saturday, June 6 Ride from Coralville to Davenport Duncombe, Webster City, Boondocks, Williams, Alden (Meeting), Buckeye, & Radcliffe (Karras Loop) University Heights, Iowa City, West Liberty, Atalissa, Moscow*, Wilton (Meeting) & Walcott * Denotes towns with limited services Wednesday, June 3 Ride from Eldora to Cedar Falls or unincorporated Steamboat Rock, Cleves*, Ackley, Austinville*, Aplington, Parkersburg (Meeting) & New Hartford The route inspection riders will leave each morning at 7 a.m. from the overnight communities listed above. The riders travel at about 10-12 miles per hour. So if your community is 20 miles into the day, you might expect them to enter your town between 8:30am-9:00am. There will be a minimum of 35 cyclists that come through your town that day. If you want to make sure that we visit with you during the Route Inspection Ride, please contact us in advance to make specific arrangements. Please contact: T.J. Juskiewicz, RAGBRAI Director Cell 515-371-3369 32 or email [email protected] Pass-through Town Handbook 2015 RAGBRAI Route Inspection Pre-Ride May 31 - June 6, 2015 We will be riding through your pass-through town community There really is only one good way to inspect the selected roads for a bike event… get out and ride it on a bike! And that is exactly what we are going to do with a team of knowledgeable cyclists thoroughly examining every mile of the RAGBRAI route on bicycles. For the eleventh consecutive year the RAGBRAI Route Inspection Pre-Ride Team will ride the entire RAGBRAI route 50 days in advance of the event. The team is comprised of RAGBRAI staff and crew members, former RAGBRAI host town committee chairs, veteran RAGBRAI riders, bicycle shop owners and friends. The Route Inspection Ride spends the entire week inspecting the route and teaching the local RIDE RIGHT Committee what to do with the information learned during the inspection ride. They also will be looking at traffic patterns since they will be riding the route on the same day of the week that RAGBRAI will ride on later this summer. In addition to reporting on road conditions, the RAGBRAI staff will be writing a daily update for the web site. We try to point out some places of interest along the route that no one would want to miss. We are always looking to find the best pie in each town! We plan to stop in every town and discover in advance the great food that will be served during RAGBRAI and the places to visit. We feel this is a beautiful and scenic route with great towns along the way. RAGBRAI works diligently with the RIDE RIGHT committees to continually inspect the roads and report potential hazards to local officials and engineers who might be able to repair the roadways. The local RIDE RIGHT committee also alerts home owners on the route about the event and educates townspeople about bicycle safety. Many committees will host bike rodeos or safety events for the community’s youth prior to RAGBRAI’s arrival. For the past several years, the Route Inspection Team has been joined daily on their trek by the local committee members as well as local bike club members and bike shop owners that are willing to help. Be sure to tune in each day for the daily updates and photos from the route inspection ride on the RAGBRAI web site www.ragbrai.com . You can also follow the pre-ride adventure and learn interesting tidbits about the route by following me on TWITTER by following @TJRAGBRAI and @RAGBRAI_IOWA. 33 Pass-through Town Handbook 2015 RAGBRAI XLIII Route Inspection Pre-Ride May 31 - June 6, 2015 Pass-through Town Update & Activities Form Please email this form completed by May 20th to [email protected] Take as much space as you need, the more information and details you give us the more information we can share with riders about your community and their plans for RAGBRAI! Town Name: Would you like the pre-ride team to visit your town the week of May 31 - June 6? Best contact and cell phone for the pre-ride visit? Give a brief description of what the town is planning for RAGBRAI XLIII: Type of food you plan to serve or vendors that will be in town (let us know if no outside vendors will be welcome to your town): Type of entertainment planned (bands, dance teams, contests, etc): Neat places that riders should be sure to visit (museums, attractions, etc.): Neat restaurants or pubs that riders should be sure to visit: Any interesting stories riders should know about that is happening in town (recovering from natural disaster, fundraising effort for playground, etc.): Does your town have a theme (and logo if you have one), let us know? Please return by May 20th to [email protected] 34 Pass-through Town Handbook 2015 Sample article from 2012 Pre-Ride – Gowrie, Iowa Gowrie is a bustling community nestled in the midst of north central Iowa’s productive grain fields. It is a great place to visit and a wonderful place to live! The pace is a bit more relaxed, but opportunities abound. Take a dip in the pool, revisit the past in our museum, hit the links at the golf course, walk a nature trail, attend a summer evening concert in the city park, or shop at one of the many fine businesses. These are just a sampling of the many things you can do in this community of just over 1,000 friendly people. The community is planning to throw a “pool party” complete with beach balls, swimming pool, water fights, and more! In the square block city park, an oasis of shade and grass, there will be local and outside food vendors, a local DJ in the band shell, and a beer garden hosted by the local American Legion post. A local DJ will be playing music in the band shell and a beer garden will be available. There will also be some fun water activities that will be sure to be a hit. At the center of the RAGBRAI activities stands the Betty Nyght Hamilton Bandshell The original bandshell, built in 1916, was lost to the ravages of time in 1990. In 1996, with a vision for reviving the past and building on a strong musical history, the bandshell was rebuilt. On June 27, the new bandshell was dedicated during a concert that featured internationally-famous bass baritone Simon Estes performing with the Gowrie Community Band & Chorus. A crowd of 10,000 gathered in Gowrie for a magical evening that has been described as Hometown Renaissance. The Gowrie Arts Council continues to host a summer concert series beginning in June each year that features local talent alongsideperformers from Iowa and beyond. Just three weeks prior to RAGBRAI the American Legion Post sponsors the town’s annual Independence Day Celebration. This year activities start on Friday, June 29th and run through the 4thof July. Activities include a comedian, karaoke, Firecracker 40 bike ride, carnival in the city park, food stands, street dance, Cow Pie Bingo, Warrior 5k fun run/walk, amateur golf tournament, a huge parade, and of course a spectacular fireworks show! When many communities suspended celebrations during World War II the Gowrie community continued to celebrate. For well over 100 years, Gowrie has the longest consecutive Independence Day celebration in Iowa. Neat restaurants or pubs that riders should be sure to visit: Downtown the local pub, Marv’s Market Street Grill & Bar, will also be hosting a DJ and outside beer garden. Other local restaurants that will also be vending in the park is the Barbeque Thief and Sprockets Famous Dogs. The pre-ride team sampled some of the tasty treats of Sprockets Dogs and they were delicious. To help support the local swimming pool fundraiser we have adopted the theme “Splash Into Gowrie” and plan to throw a “pool party” complete with beach balls, kiddie swimming pools, water activities, and more! (Don’t worry, no sand except under the playground equipment.) The existing pool is over 40 years old and beginning to crumble. Unfortunately some of the attractions will be closed during the day of RAGBRAI. We do have a depot museum, swimming pool, roller skating rink, golf course, and three city parks. To learn more about Gowrie, visit their web site at www.gowrie.org . So Splash Into Gowrie! 35 Pass-through Town Handbook 2015 MAP ICONS 36 Pass-through Town Handbook 2015 SAMPLE BEVERAGE GARDEN TRAINING PLAN Proposed Training Agenda for ALL Beverage Garden Personnel 1. Sunday, July 16 at 2:00 p.m. (based on available training sites) to train ticket sales, ID checking and security. 2. Wednesday, July 19 at 7:00 p.m. is the second available training time for ID checking, ticket sales and security. 3. Everyone is cross-trained to do each job. Please note that people will be assigned to a specific job but will be cross-trained in case there is a run or shortage in an area. 4. Serving training will be two nights the second week of July. 5. Each person trained will sign a document identifying that they have completed training. 6. Instructions on job role will be passed out at the training session. If T-shirts are available by that time then we'll pass them out. Otherwise we will pass them out the weekend before the event. 7. There will be a check-in station set up by the Ticket Sales for all workers except servers to check in at their designated start time. Everyone should report 15-30 minutes prior to their start time to receive additional instructions. 8. Servers will report to their captain 15-30 minutes prior to their start time at the beer serving station. 9. When we receive the volunteer names, we will split them up and assign them to a time slot and a work area. They need to be contacted immediately and told their training time and position they will serve in. We need to tell them that we will have training schedules posted on the web site. 10. We need to have an individualized report given to every worker identifying the job they are performing and their work schedule. ID CHECKING 1. The shifts will be two-hour shifts as follows: 10:00 a.m. to 12:00 p.m. 12:00 p.m. to 2:00 p.m. 2:00 p.m. to 4:00 p.m. 2. The check-in time is no later than fifteen minutes prior to the start of your shift. 3. You must have gone through the ID checking video. 4. Check the ID for flaws or alterations. Use the ID manual for other states. Use your own driver's license number to see if it's been altered. If you doubt it, then send them to a police officer to have it validated. 5. The individual must be 21 years of age today, not tomorrow or anything else. No excuses for misplaced ID. No ID, then no entrance. 6. If they are not obvious as to their age, then place an ID bracelet on their wrist. You must attach it, not the individual. 7. RAGBRAI riders, volunteers for the committees with their shirt and people wearing the community shirt are admitted free. Everyone else is charged $3. Everyone should have an ID available to be admitted. Workers must be wearing their shirt to be admitted free. They cannot just say so. 8. Absolutely no one under 21 years of age is admitted no matter what their excuses or if they are a family or not. The police are emphatic on this. 9. If someone wants to leave, stamp them, or they will have to pay a second time to be admitted again. SERVING 1. The shifts will be two-hour shifts as follows: 10:00 a.m. to 12:00 p.m. 12:00 p.m. to 2:00 p.m. 2:00 p.m. to 4:00 p.m. 2. Serve the beer at the time the ticket is taken. Never take their ticket, and then go get the beer. This way no one can say I gave you the ticket already. 3. Work in teams if possible. That way one person can be taking beer out of the tank and handing it to the person serving. 4. Pay attention to our training tape. Look for the signs of excessive alcohol consumption and cut them off. Use your teammate to back up your assessment. Be nice, but be firm. This creates liability for all of us if we ignore this. It can also put someone on the road that's a danger to the community and themselves. 5. Serve no more than two beers at a time to one person. 6. One half hour before your assigned shut down time is last call. Try to cut off beer sales at your assigned time so the riders will move on to the next town. 37 Pass-through Town Handbook 2015 7. If an individual looks young, and they do not have an ID bracelet on, ask them to get a bracelet before you serve them. We will have a single ID station by ticket sales. Don't take chances. It's the consumer's responsibility to provide identification. 8. Do not take cash from anyone. They must have a ticket in order to be served a drink. 9. No drinking while on duty. 10. No free beer. 11. Check-in time for each shift is at least fifteen minutes prior to the start of your shift. 12. Have some fun with the customers. They're great people. Let them know we are too. 13. If people have not gone through our training, then they cannot serve beer. TICKET SALES 1. The shifts will be two-hour shifts as follows: 10:00 a.m. to 12:00 p.m. 12:00 p.m. to 2:00 p.m. 2:00 p.m. to 4:00 p.m. 2. Have some fun with the customers. They're great people. Let them know we are too. 3. Tickets will be sold for $2 each. Make sure you accurately give them the number of tickets they pay for. Put all monies in the apron provided. Do not leave tickets out on the counter. Please keep them in one side of the apron. 4. Someone will periodically come around and take money from you. 5. No one is allowed inside the ticket sales area because of the money being exchanged. Only the Sales staff is allowed or the team captains. 6. No free drink tickets to anyone 7. No drinking while on duty. Before and after is allowed. 8. No one can go into the refreshment stand except budget personnel or captains. SECURITY 1. The shifts will be two-hour shifts as follows: 10:00 a.m. to 12:00 p.m. 12:00 p.m. to 2:00 p.m. 2:00 p.m. to 4:00 p.m. 2. Have some fun with the customers. They're great people. Let them know we are too. 3. Report to your team captain 15 minutes prior to your start time. 4. You will always be working in pairs. 5. You are to observe and ask people to cooperate by making the event a pleasure for everyone. Loud profanity or excessive horseplay should not be tolerated. Ask people nicely to curtail it. If they continue, contact the police. 6. You are not, under any circumstances, to get physical or in a yelling match with anyone. We want everyone to be safe. 7. The police will escort anyone who does not follow the basic rules from the beer garden. 8. If you observe illegal activity, have one person continue to observe and the partner contact police and explain the situation to them. They will take over. 9. You are not to consume alcohol while on duty. It is preferable that you maintain some reasonable limitation of consumption prior to your shift to assure that you will be using sound judgment. 38 Pass-through Town Handbook 2015 IOWA SMOKEFREE AIR ACT For RAGBRAI events/festivities, the determining factor on whether or not smoking can be allowed at a particular outdoor area depends on several things (see below). While many of your RAGBRAI riders may not smoke, the variety events that occur in each town are attended by both riders and non-riders (i.e. smokers and nonsmokers) alike. 1) Smoking is not allowed on the grounds of any public building (i.e. buildings under the custody or control of state, county, or city government). The Administrative Rules to the Iowa Smokefree Air Act defines these areas as “an outdoor area of a public building that is used in connection with the building, including but not limited to a sidewalk or driveway immediately adjacent to the building, but not including a sidewalk in the public right-ofway; a sitting or standing area immediately adjacent to the building; a patio; a deck; a curtilage or courtyard; a swimming or wading pool; a beach; or any other outdoor area as designated by the person having custody or control of the public building.” See our fact sheet for this topic posted at http://www.iowasmokefreeair.gov/common/pdf/facts/public_grounds_facts.pdf. 2) Smoking is not allowed in the outdoor seating or serving area of a restaurant. These areas include all outdoor places where customers are seated and served food or beverages. The Smokefree Air Act defines "restaurant" as “eating establishments…which offer food to the public, guests, or employees, including the kitchen and catering facilities in which food is prepared on the premises for serving elsewhere, and including a bar area within a restaurant.” If an establishment only serves items such as pre-packaged snack foods, popcorn, or only reheats commercially prepared foods that do not require assembly, then the establishment would be considered a “bar” under the law. As such, smoking would then not be regulated under the law in those outdoor seating or serving areas. See our fact sheet for restaurants posted at http://www.iowasmokefreeair.gov/common/pdf/facts/resturants_signage_facts.pdf and for bars posted at http://www.iowasmokefreeair.gov/common/pdf/facts/bar_signage_facts.pdf. 3) Smoking is regulated at the designated seating areas of outdoor entertainment events (regardless of the presence or absence of food and/or drinks). These are areas designated by the owner, operator, or person who has custody or control over the area as the place to congregate to witness any entertainment event. This includes, but is not limited to, permanent seating provided by the event organizers, seating areas where people bring their own chairs or standing room only. Signs which comply with the requirements of the law must be posted at the entrances to seating areas. See our fact sheet for outdoor event requirements posted at http://www.iowasmokefreeair.gov/common/pdf/facts/outdoor_signage_facts.pdf. 4) This may not be applicable, but in the event that any activities are occurring on the grounds of any schools or educational facilities, smoking is also prohibited on those grounds as well, including inside any personal vehicles. For more information about the Iowa Smokefree Air Act you can go to www.iowasmokefreeair.gov. 39 Pass-through Town Handbook 2015 PASS-THROUGH TOWN AGREEMENT - SAMPLE (Original Agreement is on file with your City Clerk) DEADLINE: FEBRUARY 28, 2015 TOWN NAME: Anytown, Iowa - Anycounty County PASS-THROUGH DATE: Sun 7/20 SHUT DOWN TIME: 2:30 PM In the spirit of RAGBRAI, we are asking for your cooperation to assist us in ensuring the safety of the riders. In as much as RAGBRAI support is from 6:00 a.m. to 6:00 p.m., we are asking that you announce and post the appropriate time riders would need to leave your location to arrive at the next overnight town before 6:00 p.m. If conditions are ideal (i.e., 75 degrees F, low humidity, no wind), riders can average 10 mph. For example, if your community is 40 miles (four hours) away from the overnight town, that would mean you would announce and encourage the riders to leave no later than 2:00 p.m. If you are ten miles from the overnight town and conditions are ideal, you would announce and encourage departure by 5:00 p.m. IMPORTANT: Encouraging timely departure by riders includes their support vehicles. Please do not allow any support vehicles to park in or around your community. Whether you choose to use local entertainment or hire outside entertainment, the written contract with the DJ or entertainer should contain an ending time that coincides with your shut down time. If your City Council approves an ordinance that gives permission for an outdoor beverage garden, then that ordinance must contain the same shut down time. The ordinance must state that activities have to move indoors. RAGBRAI needs a copy of this document on file. If you feel comfortable working with us with regard to the above request, we ask that you please sign below and return this agreement in the postage paid envelope. Please let us know as well if you feel that you cannot comply. We need to receive your response no later than February 28 to be included on this year’s RAGBRAI route. YES - We agree to shut down at 2:30 PM NO - We do not agree to the above conditions. Signed this _____day of February 2015. REPRESENTATIVE: DES MOINES REGISTER AND TRIBUNE COMPANY ("The Register") BY: ___________________________________ SIGNATURE OF REPRESENTATIVE BY_____________________________ T. J. Juskiewicz, RAGBRAI Director ___________________________________ TITLE Please sign both copies and return them in the enclosed envelope. They will be signed by The Register and one will be returned to you. 40 Pass-through Town Handbook 2015 BUDGET - SAMPLE Income Ham and egg breakfast Pancake vendor @ Community Center Waffle vendor @ Fire Station Food booth #1 Food booth #2 Food booth #3 Kolaches - extra after event sales Drinks - extra after event sales Bike pins Total Income 5,074.84 3,839.53 2,605.30 1,596.49 1,173.46 481.30 124.00 321.00 669.00 $15,875.92 Expenses Ham and egg breakfast Fruit, coffee, pop, etc. Vendor expenses Gatorade Cokes/Diet Cokes Bike pins Port a Potties Printing 2,000 copies of flier Stickers map labels for Information Booth Total Expenses Profit 1,195.95 381.67 3,672.00 715.12 356.50 191.29 415.00 121.48 23.28 $7,072.29 $8,803.63 Distribution of Profit Sesquicentennial 50 percent 14 organizations @ $300 each 1 organization Donation to Knights of Columbus for hall rental 4,401.81 4,200.00 101.82 100.00 41 Pass-through Town Handbook 2015 IOWA DEPARTMENT OF INSPECTIONS AND APPEALS Notes for RAGBRAI Towns 1) Permits- Temporary Food Permits are required for all temporary food stands with a few exceptions: a. If they are a non-profit group/organization, their stand is on their own property, and they are not serving more than one day. b. A licensed Food Service Establishment that is operating a temporary food stand on their own property. c. A temporary food stand that is selling only packaged non-potentially hazardous foods, i.e. soda, Gatorade, chips, candy bars, etc. 2) Applications for temporary food stands can be obtained from the Department of Inspections & Appeals or from one of their local contracts. The cost of the license is $33.50. I recommend that if your committees are holding meetings for the vendors, you invite the food inspector to come and explain the food requirements and possibly issues licenses. 3) Potentially hazardous food (meats, sandwiches, pastas, cream-type salads, dairy products, etc.) must come from a licensed food establishment. 4) Food must be prepared on site or come from a licensed food establishment except that a non-profit stand may serve non-potentially hazardous food (food pies, etc.) from an unapproved source for the duration of the event. 5) No bare hand contact with ready-to-eat foods (food that requires no further cooking) will be allowed in any licensed food stand. Utilize tongs, deli tissues, or plastic/latex gloves. 6) Handwashing stations must be set up at all stands selling unpackaged foods. If hot and cold running water is not available, utilize igloo coolers filled with hot/warm water, spigot and catch basin. Provide hand cleanser and paper towels at the hand washing station. 7) Potentially hazardous food must be kept hot (135ºF or above) or cold (41ºF or below). 8) Food must be protected from contamination at all times. 9) If bottled foods are stored in ice, the ice must be drained, so that the lids are not floating in water where people are putting their hands. 10) Logs must be kept of all workers in temporary food stands, voluntary or not, for at least 30 days after the event, in the case follow-up of a foodborne illness outbreak is necessary. 11) Ensure that there is enough electricity provided for the food vendor area. Recommend that each food vendor give you an estimate of the equipment they will be utilizing that requires electricity. Ensure that electricity is available prior to the food stands setting up. 12) By law local towns cannot charge food vendors a separate vendor fee from other vendors. The Department of Inspections & Appeals or our designees/contracts are only allowed to charge for a food license/permit in the state. 42 Pass-through Town Handbook 2015 VENDOR APPLICATION (Sample) RAGBRAI® VENDOR APPLICATION – Booth Space is 10’ x 20’ Vendor Fee $300 (Add $100 extra 10’x10’) $100 Electricity: $50 ORGANIZATION NAME CONTACT PERSON MAILING ADDRESS CITY, STATE, ZIP PHONE #: FAX#: SALES TAX PERMIT # OR FED ID # OR SOCIAL SECURITY # PRODUCTS OR SERVICE: Type of item (food, beverage, or other) that your organization would like to sell. Please list your choices and approximate prices. If you plan to serve a meal, attach a menu, prices, and which meals that you plan to serve on a separate sheet. Please list prices with and without wristbands. How many people do you plan to serve? ___________ First Item: __________________________ Wristband Price $________ Without $________ Second Item: ________________________ Wristband Price $________ Without $________ Third Item: __________________________ Wristband Price $________ Without $________ Fourth Item: _________________________ Wristband Price $________ Without $________ What hours do you plan to be open? _____________________ Do you need electricity? No Yes If yes, how many watts? ________ If you do not know the power consumption of all your equipment list them below: Item Quantity Item Quantity Coffee maker (small) ________________ Coffee maker (large) ________________ Pop dispenser (watts_____) ________________ Roasters ________________ Crock pots ________________ Frying Pans ________________ Other_________________ ________________ Other_________________ ________________ Other_________________ ________________ Other_________________ ________________ How many sites do you need? _________ Will you be on your own property? Yes No List any preference of location. _____________________________________________________ List all hazardous materials that will be at your site (gasoline, propane, cleaning materials, etc.) _____________________________________________________________________ APPLICATIONS ARE DUE BY JUNE 1, 2015 YOUR APPLICATION CANNOT BE PROCESSED UNLESS THIS FORM IS COMPLETELY FILLED OUT, THE VENDOR FEE IS ENCLOSED AND A COPY OF YOUR PROOF OF LIABILITY INSURANCE COVERAGE IS ENCLOSED. 43 Pass-through Town Handbook 2015 ELECTRICAL SERVICE REQUEST - SAMPLE Electrical Service Request Please return this form by June 1 or no provisions will be made or allowed. All items are limited to 120-volt regular current, unless otherwise noted below. Understand that we may have to place a restriction on how much power is available upon receiving the total loads. Thank you for your cooperation CONTACT NAME COMMITTEE NAME VENDOR NAME LOCATION PHONE # Primary Use: Item Lighting Refrigeration Coffee Maker Fountain Pop Machine Roaster Crock pot Frying Pan Other (please list) _____________________ _____ Qty. _____ _____ _____ _____ _____ _____ _____ ____ Approximate # of outlets Size of service needed – specific requests: Please return this form by June 1 to: Mike Shock RAGBRAI Electrical Committee 111 Wheel Street Your Town, IA 55555 44 Pass-through Town Handbook 2015 VENDOR ORDINANCE – SAMPLE City Ordinance (sample) ORDINANCE NO.__________ AN ORDINANCE AMENDING SECTION 5.34 IN THE CODE OF ORDINANCES OF THE CITY OF ANY TOWN AND ENTITLED "RAGBRAI - MISCELLANEOUS PERMITS" Be it enacted by the City Council of Any Town, Iowa: SECTION 1: This ordinance as amended is enacted to help city officials and citizens deal with the public health and safety problems created by the infusion of a large number of people into the City of Any Town when the Des Moines Register's Annual Great Bicycle Ride Across Iowa™ (RAGBRAI®) arrives in Any Town on July XX, 201X, and departs on July XX, 201X. SECTION 2: That Section 5.34 RAGBRAI - Miscellaneous Permits of the Code of Ordinances of the City of Any Town, Iowa, be and the same is hereby amended to read as follows: Chapter 5.34 RAGBRAI Ordinance - Miscellaneous Permits Sections: 5.08.010 5.08.020 5.08.030 5.08.040 5.08.050 5.08.060 5.08.070 5.08.080 5.08.090 5.08.100 5.08.110 5.08.120 Commercial Booth-Permit Required Commercial Booth Fees Commercial Booth Location Health Regulations Commercial Booth Non-Food - Permit Required Commercial Booth Non-Food Fees Commercial Booth Non-Food Location Glass Containers Nuisance Violations-Penalties Effective Period Street Closings 5.08.010 Commercial Booth - Permit Required. No person, club, group, organization, corporation or entity of any kind shall provide or sell food to the public in Any Town on July XX, 200X or July XX, 200X, unless said person or entity shall first obtain a Commercial Booth Permit from the City of Any Town through the City Clerk located at XXX North Market Street in Any Town, Iowa. However, any person or entity which is a resident of Any County and in possession of a valid permit issued by the State of Iowa for the sale of food to be consumed on its premises as of June X, 200X, or in possession of a current Iowa retail sales tax permit, shall be exempt from the requirements of this Section. 5.08.020 Commercial Booth Fees. The fee for an Any Town Commercial Booth Permit shall be $400.00. Booth space is 20’ x 10’. 5.08.030 Commercial Booth Location. A vendor who has been granted an Any Town Commercial Booth permit shall locate its temporary sale facility at a location to be determined by the official Any Town RAGBRAI Committee. 5.08.040 Health Regulations, A person or entity issued a commercial booth permit pursuant to this Chapter (a RAGBRAI COMMERCIAL BOOTH PERMITTEE herein) shall comply with the Iowa Department of Health and Any County Department of Health rules and regulations pertaining to the sale and dispensing of food for consumption on its premises. 5.08.080 Glass Containers. To promote safety during RAGBRAI, all beverages sold in Any Town, Iowa, by Commercial Booth permittees, on July XX, 201X and until 10:00 a.m. on July XX, 201X, shall be sold in non-glass containers only. This requirement shall also apply to any existing business, restaurant, service station, grocery store or other establishment selling beverages on its premises in an outdoor setting open to the public. 5.08.090 Nuisance. The sale of food or the erection of a temporary facility for the sale of food or other merchandise without an Any Town Commercial Booth or Any Town Commercial Booth Non-Food permit on July XX, 201X, in violation of the provisions of this Chapter shall be considered a nuisance, as defined by Section 8.08 of the City Code of Ordinances. If this type of 45 Pass-through Town Handbook 2015 nuisance is determined to exist, an emergency abatement procedure pursuant to Subsection 8.08.080 of the City Code is hereby authorized and may be executed by any peace officer or those acting at their direction by dismantling and removing the nuisance without notice. However, if the only nuisance or violation of this chapter is the offender's failure to obtain the necessary permit, the RAGBRAI Committee, in lieu of immediate abatement, may allow the person or organization to immediately purchase (cash only) a necessary permit as provided by this Ordinance. 5.08.100 Violations - Penalties. Selling or supplying food or merchandise to any person without an Any Town Commercial Booth or Any Town Commercial Booth Non-Food permit on July XX, 201X or July XX, 201X, or any violation of this chapter shall be a simple misdemeanor punishable by a maximum fine of $500.00 and/or a maximum of thirty (30) days in Jail. Furthermore, any violation of this Chapter shall constitute a municipal infraction, as set forth in Chapter 8 of the City Code of Ordinances, and, therefore, any civil penalties may likewise be assessed and enforced as set forth. 5.08.110 Effective Period. The provisions of this ordinance shall be effective from 5:00 a.m. (local time) on July XX, 201X until 5:00 p.m. (local time) on July XX, 201X. 5.08.120 Street Closings. During the effective dates of this ordinance and without prior Council approval regarding the blocking of any city streets, any Name of City police officer, or those at their direction, may place barricades or road blocks in any City street, alley or roadway to redirect vehicular traffic in order to enhance the proper and safe flow of bicycle and vehicular traffic within the City limits of the City of Any Town. SECTION 3: REPEALER. All ordinances or parts thereof in conflict with the provisions of this ordinance are hereby repealed. SECTION 4: SEVERABILITY CLAUSE. If any section, provision, or part of this ordinance shall be adjudged invalid or unconstitutional such adjudication shall not affect the validity of this ordinance as a whole or any section, provision, or party thereof not adjudged invalid or unconstitutional. SECTION 5: WHEN EFFECTIVE. This ordinance shall be in effect from and after its final passage, approval, and publication as provided by law. Passed and approved by this Council on the __ day of _______, 201X. _________________________ ANY ONE, Mayor ATTEST: ANY ONE, City Clerk _________________ I certify that the foregoing was published as Ordinance No. ______ on the ___day of ______, 201X. 46 Pass-through Town Handbook 2015 IOWA DEPARTMENT OF REVENUE AND FINANCE - SAMPLE 47 Pass-through Town Handbook 2015 IOWA DEPARTMENT OF REVENUE AND FINANCE – SAMPLE 48 Pass-through Town Handbook 2015 IOWA DEPARTMENT OF REVENUE AND FINANCE Sponsor Report Form – Sample from 2010 49 Pass-through Town Handbook 2015 50 Pass-through Town Handbook 2015 51 Pass-through Town Handbook 2015 SEVERE WEATHER PLAN - SAMPLE RAGBRAI SEVERE WEATHER PLAN JONES CITY I. Emergency Coordinator: Karen Waline, 722-5106 1. Jones City High School 1009 Stery St. Jones City, IA 50248 555-4301 Contact: Chief Henricks - 555-2403 Purpose The purpose of this severe weather plan is to develop a procedure for warning RAGBRAI guests of approaching severe weather, and to identify locations of safety where RAGBRAI guests may seek shelter. Immanuel Lutheran Church 604 Leaf Ave. Jones City, IA 50248 555-4972 Contact: Pastor Thomas – 555-7744 II. Policy The Hawkeye County Emergency Management Agency, in cooperation with the Hawkeye County Sheriff’s Office and the National Weather Service, will monitor weather conditions during the time RAGBRAI guests will be in town in order to provide early warnings of approaching severe weather. RIVER CITY 1. River City Middle School 206 S. Main St. River City, IA 50236 555-4348 Contact: Chief Henricks - 555-2403 John Smith - 555-4165 2. Salem Lutheran Church 102 S. Main St. River City, IA 50236 555-4834 Contact: Steven Shay - 555-4676 3. First Lutheran Church 101 W. Maple River City, IA 50154 555-4047 Contact: Pastor Ross – 555-4666 III. Procedure 1. The Hawkeye County Emergency Management Agency will be advised of approaching severe weather in a timely manner by the National Weather Service and the Hawkeye County Sheriff's Office. Upon notification of approaching severe weather, Hawkeye County Sheriff's Office will broadcast all watches and warnings to local fire departments and law enforcement agencies. The National Weather Service shall broadcast thunderstorm and tornado warnings over the NOAA Weather Radios. Weather Radios will be offered to each of the Emergency Coordinators for RAGBRAI in Hawkeye County. Emergency shelters in each community will be unlocked upon severe weather. 2. MASONBERG If a severe thunderstorm warning is issued for Hawkeye County, all Law Enforcement Agencies and RAGBRAI officials will be notified by a broadcast from the Hawkeye County Sheriff's Office. Law Enforcement officers will announce the warning to all RAGBRAI participants through their public address systems from their patrol cars. Riders will be notified to relocate to the emergency shelters. If the National Weather Service has issued a tornado warning, the outdoor warning sirens shall be activated within each of the communities by the public officials. Masonberg Elementary School 400 S. Latrobe Masonberg, IA 50154 Contact: Stan Jones - 555-2302 Wally Louis - 555-2172 2. 52 Lutheran Church 50 S. Third St. Masonberg, IA 50154 Contact: Pastor Williams - 555-2075 Wally Louis - 555-2172 VOLUNTEER RECRUITMENT FORM – SAMPLE Community groups have expressed a desire to pool resources and serve the bike riders a great breakfast as they ride through town. All profits from this community effort will be donated back to projects for the community. There will be many opportunities to help from setting up before they arrive, help during the morning of the ride and after they have gone. Please fill out the form below and let us know when you are available to help and what you would like to do. Help make this day a success for the riders and our community!! NAME or GROUP MAILING ADDRESS CITY, STATE, ZIP PHONE # E-MAIL Check how you would like to help: I want to help Thursday I want to help EARLY Friday morning I want to help Friday morning I want to help Friday afternoon I want to set up tables, tents, etc. I want to donate food. I want to serve food I want to help with crowd control I want to help clean up Other _____________________ CONTACT: RAGBRAI Committee 505 S. Bike Street Your Town, IA 55555 555-909-5555 53 Pass-through Town Handbook 2015 CONTACTS RAGBRAI NUMBERS AND ADDRESSES MAILING ADDRESS RAGBRAI 400 Locust Street, Suite 500 Des Moines, Iowa 50309 Phone: 515-284-8341 Web: www.ragbrai.com Email: [email protected] PERSONNEL T.J. Juskiewicz RAGBRAI Director Office: 515-284-8289 Mobile Phone: 515-371-3369 E-mail: [email protected] Scott Garner RAGBRAI Assistant Director Office: 515-284-8483 Mobile Phone: 515-229-4920 E-mail: [email protected] 54 Bob Libby RAGBRAI Medical Director Phone: 319-512-8811 E-mail: [email protected]
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