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UNIVERSITY OF CENTRAL FLORIDA
FACILITIES OPERATIONS
STANDARD OPERATING PROCEDURE
Subject: Request for Service - Dusting
FO SOP-H26
Page: 1 of 3
Last Modified: 3/16/2015
Approved: Duane Siemen
PROCEDURE:
Request for Cleaning Service - Dusting
INTENDED AUDIENCE:
All Facilities Operations personnel involved with performing
Preventive Maintenance
The purpose of this SOP is to provide instructions on the proper
method of distributing the Desk Request for Cleaning Service/Dust
Cards.
PURPOSE:
Section 1.01 Definitions:
 Horizontal surface – A flat surface such as a desk top, table top, or window sill.
Section 1.02 Frequency:
 Customer Request for Service Card or by work order request.
Section 1.03 Safety:
 Gloves
 Eye protection (Goggles)
Section 1.04 Equipment:
 Dusting tool
 Dust-Off Disinfecting Office Surface Wipes
Section 1.05 Proper Outcome:
 A horizontal surface that is clean and free of dust.
UCF FO SOP version 1, March. 16, 15
UNIVERSITY OF CENTRAL FLORIDA
FACILITIES OPERATIONS
STANDARD OPERATING PROCEDURE
Subject: Request for Service - Dusting
FO SOP-H26
Page: 2 of 3
Last Modified: 3/16/2015
Approved: Duane Siemen
Section 1.06 Distribution:
 If housekeeper notices that the horizontal surfaces in the employees work area is
becoming quite dusty.
 Notify the supervisor.
 The supervisor and the housekeeper will print their name on the back of the
Request for Cleaning Service – Dust Card.
 Place the Request for Cleaning Service – Dust Card between the keys on the
employee’s keyboard.
Section 1.07 Procedure:
 Line Employee responsibility: Pilot
i. Choose one building to pilot the dust card.
ii. Sign Card - The housekeeper and supervisor must print their name on the
back of the card.
iii. Staple two of the Dust-Off Disinfectinf Office Surface Wipes to the Request
for Cleaning Service – Dusing Card.
iv. Place the card between the keys on the keyboard.
v. The housekeeper must check the desk the next night to see if they employee
wishes to have hisher area servcied.
vi. If the employee marked “No” on the back of the card, please move on to the
next desk area. If the employee marked “Yes” on the back of the card,
please proceed to dust the area.
 Line Employee responsibility: Work Order Request for Service
i. When a work order is created for for the Request for Cleaning Services, the
supervisor will schedule the appropreate housekeeper for the task.
ii. The housekeeper will follow the tasks lsited below.
UCF FO SOP version 1, March. 16, 15
UNIVERSITY OF CENTRAL FLORIDA
FACILITIES OPERATIONS
STANDARD OPERATING PROCEDURE
Subject: Request for Service - Dusting
FO SOP-H26
Page: 3 of 3
Last Modified: 3/16/2015
Approved: Duane Siemen
Section 1.08 Tasks:
 Use dusting tool to remove heavy dust from all exposed horizontal surfaces. Do
not move items on the horizontal surface to dust under them. Do not brush dust
onto the floor, if possible. If dust must be brushed onto the floor, be sure to
clean it up.
 Follow up with using the Dust-Off Disinfecting Office Surface Wipes to wipe
down the horizontal surface.
 If the surface is dirty after dusting (e.g. cup marks, smears), spray all-purpose
cleaner on a clean cloth and wipe the horizontal surface until it is clean.
 To avoid dust particles flying everywhere, place the duster firmly on a flat
surface and with your wrist, move along the horizontal surface while twisting
the dust mop. This will help the dust collect on the mop and not on the floor.
UCF FO SOP version 1, March. 16, 15