Where Big Data Analytics meets Business Analytics The G-STAT Platform for Big Data Analytics G-STAT Analytics Solutions is a leader in developing and implementing big data predictive analytics software solutions for customer-centric marketing. G-STAT Analytics Solutions was founded in 2011 as a spin-off of G-STAT, a leading integration company with over 150 consultants, mainly data scientists, specializing in analytical and predictive analytics projects in the fields of customer-centric marketing and risk management. The creation of G-STAT platform was based on a deep understanding of B2C companies’ business analytics challenges and on the ambition to solve the primary pain points in predictive analytics project implementation arising from the use of the predictive analytics tools currently on the market. The problems included: •A lengthy time-to-market for implementation of such projects; •The need for constant updating of the predictive analytics models to maintain their relevancy; •The difficulty in allocating resources in an organization to enable data scientists and business intelligence experts to develop and continually update various business models. The G-STAT platform enables automatic development, deployment and update of cross-sell and up-sell, acquisition, next best offer, churn prediction and lifetime value prediction models, including all data extraction, data preparation modeling, validation and deployment phases. Using the G-STAT platform, companies can produce 50 to 100 times more propensity and revenue impact models, doing so in only a few hours instead of weeks and months. By using the patent-pending G-STAT Multi-SegmentModeling technology for developing and deploying propensity models on customer segments rather than on whole populations, our customers enjoy significantly higher model lifts, up to 50%, in comparison to manuallydeveloped models using any predictive analytics tool. This leads to higher response rates in their outbound and inbound campaigns, incremental revenues from their targeted campaigns and clear and measurable ROI after only one or two campaigns. G-STAT Analytics Solutions’ unique and revolutionary approach to the development, deployment and update of customercentric big data predictive analytics models helps B2C companies, such as banks, telecom companies and retailers maximize their revenues from customers. G-STAT Analytics Solutions The G-STAT platform is a package of revolutionary software solutions that provide actionable insights and recommendations for the proper management of an organization’s customer-based, automated predictive analytics processes: G-STAT Next Best Action (NBA): Automatic cross-sell or up-sell modeling of dozens to thousands of models by customer segments for all products sold by the company, targeted for: –– Outbound campaigns: Identifies the target population for every product, based on customers’ propensity to buy the product and the projected revenues for the company from the customers who accept the offer and buy the product; –– Inbound campaigns: Identifies the next products for each customer based upon his or her propensity to buy or accept an offer and predicting the impact of buying the product on the projected revenues of the company from the customer. G-STAT Customers Retention Optimization (CRO): Automatic development and deployment of dozens of churn prediction models by customer segments for different business lines, identification of high churn risk customers, by different business lines or products, and recommendations on the optimal retention offer for maximizing each customer’s lifetime value; G-STAT Lifetime Value Optimization (LTV): Automatic development and deployment of dozens of lifetime value models by different customer segments which can: –– Predict each customer's revenues or value in the coming months or years; –– simulate the impact that different actions will have on each customer's LTV and identify in advance which actions may be taken to maximize each customer's LTV; G-STAT Credit Risk Analyzer (CRA): Rapid credit scoring modeling and recommendations for additional credit levels that can be given to each customer based on his or her credit risk. G-STAT Business Solutions Leading companies are using the G-STAT platform as part of their deployment of end-to-end business solutions in the following areas: Finance Increasing revenues from outbound and inbound campaigns: Increasing campaign revenues by 50% to 200%, using automatically built, data-mining-based potential lists for every product and service sold by the company, in contrast to manually developed models using existing data mining tools; Increasing credit cards usage: Increasing the use of a bank’s credit cards in business and stores which were recommended to customers as personalized promotions. The G-STAT platform is used for automatic modeling of thousands of promotions with personalized recommendations for each customer for promotions in specific stores in his or her geographical area, based on statistical analysis of the customer’s financial behavior and past cards transactions; Telecom Increasing prepaid recharges: Recommending to each subscriber the personalized retention or crosssell offer which will motivate him or her to recharge and increase his or her overall recharges over time; Recommending a personalized retention offer to each postpaid subscriber who calls the retention team, which will retain the customer while decreasing the revenues attrition; Recommending each postpaid subscriber identified with low churn risk on the best next offer which he or she has the highest probability of accepting and which will increase revenues; Retail Personalized promotions and coupons allocation: Increase the net sales of fidelity program members by up to 5% by modeling thousands of propensity models for predicting each customer’s propensity to buy each of the products sold by the chain and recommending the right personalized cross-sell or up-sell promotions for each customer which will increase net sales. G-STAT’s Advantages The G-STAT platform has several unique characteristics which make it the preferred choice for companies wishing to streamline their customer-centric statistical modeling operations and to increase their targeted campaign revenues: •Using G-STAT’s automatic modeling capabilities, our customers can develop and deploy up to 100 times more models by customer segments for different products than they do today, thereby improving lifts and response rates of inbound and outbound campaigns and witnessing a ROI after only one or two campaigns; •Because modeling and deployment are completely automatic, our customers update their models every month, instead of every 12 months on average, as is usually done today. This leads to much improved predictions and higher lifts and campaign response rates; •Operating the G-STAT platform does not require any statistical or SQL experience. All data mining processes, including data preparation and deployment, are done automatically by clicking, not coding; •When using the G-STAT platform, companies experience a 50 to 100 time increase in the productivity of marketing analysts, since they can develop and deploy hundreds of models in a single day instead of only a few models a month; •In-memory processing and in-DWH scoring capabilities lead to fast modeling, scoring and deployment of hundreds of models at large B2C companies with many millions of customers within only a few hours; •The G-STAT platform complements classic data mining environments and integrates with conventional campaign management tools; •G-STAT enables real-time scoring through integration with conventional real-time interaction tools. G-STAT Platform Architecture Contact channels Web & Social Media Big Data Operational systems Users DWH (Marketing, Risk, Data security, …) G-STAT Data Model Campaign management G-STAT Big Data Predictive Analytics Suite G-STAT Analytics Solutions Headquarters: 6 Granit St., Petah Tikva 4951405, Israel Tel: +972-77-8011500 | Fax: +972-77-8011511 | Email: [email protected] www.g-stat.software © Copyright G-STAT Analytics Solutions 2015
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