Implementation of GSTN- ITFMS– Corrigendum -1
Corrigendum – 1
Tender Reference No:
GSTN/ITFMS/2015/02
IT Facilities Management System At
30 March 2015
Goods And Services Tax Network
Goods and Services Tax Network
Room No. 223-229, 2nd Floor
The Janpath Hotel
New Delhi-110001
Website: http://www.gstn.org/
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Implementation of GSTN- ITFMS– Corrigendum -1
Corrigendum – changes in RFP
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Implementation of GSTN- ITFMS– Corrigendum -1
S.No.
Bidding
Document
Reference(s)(sec
tion number/
page)
1. BOM_Annuxere1_VolI/Antivirus/Secti
on-17/page #
36/S.No.5
2. BOM_Annuxere1_Vol-I/
Antivirus/Sectio
n-17/page #
36/S.No.6
Original Clause
Amended clause
Must have capabilities to restore spyware/grayware if the
spyware/grayware is deemed safe
Clause deleted
Must have Assessment mode to allow first to evaluate whether
spyware/grayware is legitimate and then take action based on the
evaluation
Must be able to detect spyware/grayware and then
take action based on threat assessment
3. BOM_Annuxere- Adjusts the scanning speed if:
The CPU usage level is Medium or Low
1_Vol-I/
Antivirus/Sectio Actual CPU consumption exceeds a certain threshold
n-17/page #
37/S.No.14
Solution should be configurable scanning with built in
intelligence to have best scan performance, balanced
performance and/or best application performance
4. BOM_Annuxere- Must provide Outbreak Prevention to limit/deny access to specific
shared folders, block ports, and deny write access to specified files and
1_Vol-I/
Antivirus/Sectio folders on selected clients in case there is an outbreak
n-17/page #
37/S.No.11
Must provide Malware infection & its
spread/proliferation to limit/deny access to specific
shared folders, block ports, and deny write access to
specified files and folders on selected clients in case
there is an outbreak
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Implementation of GSTN- ITFMS– Corrigendum -1
S.No.
Bidding
Document
Reference(s)(sec
tion number/
page)
5. BOM_Annuxere1_Vol-I/
Antivirus/Sectio
n-17/page #
38/S.No.31
Original Clause
Amended clause
Should have a feature similar to Firewall Outbreak Monitor which
sends a customized alert message to specified recipients when log
counts from IDS, personal firewall, and/or network virus logs exceed
certain thresholds, signaling a possible attack.
Should have a feature which sends a customized alert
message to specified recipients when log counts from
IDS, personal firewall, and/or network virus logs
exceed certain thresholds, signalling a possible attack.
6. BOM_Annuxere1_VolI/UTM/Section16/page #
31/S.No.6
7. BOM_Annuxere1_Vol-I/ServerOS/Section14.1/page #
22/S.No.10
8. BOM_Annuxere1_VolI/Introduction/p
age # 2
9. BOM_Annuxere1_Vol-I/WLAN
Controller/Secti
on-11/page #
19/S.No.7
Firewall should support 100 site-to-site VPN Tunnels.
Firewall should minimum support 75 site-to-site VPN
Tunnels.
The server OS should have inbuilt PKI certifying authority and EAL4+
certified
The server OS should have inbuilt PKI certifying
authority and current or immediate previous ( n-1)
versions should be EAL4+ certified.
2 Exchange Servers with 60 CALs for ADS, Exchange & Lync
2 Exchange Servers with Exchange Standard CALs –
100,
Lync CALs -60 and Windows CALs -100
WLC should support First hop security features in IPv6 network
DHCPv6 guard and 1Pv6 source guard.
WLC should support IPv6
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Implementation of GSTN- ITFMS– Corrigendum -1
S.No.
Bidding
Document
Reference(s)(sec
tion number/
page)
10. BOM_Annuxere1_Vol-I/WLAN
Controller/Secti
on-11/page #
19/S.No.8
11. BOM_Annuxere1_Vol-I/WLAN
Controller/Secti
on-11/page #
19/S.No.12
Original Clause
Amended clause
Should support ability to adjust Delivery Traffic Indicator Message
(DTIM) on a per WLAN/ radio policy basis to improve performance for
latency sensitive applications.
Latency sensitive application must be supported
efficiently
Must support client roaming across controllers separated by a layer 3
routed boundary.
Must support client roaming across controllers
12. BOM_Annuxere1_Vol-I/Internet
Router/Section6/page #
11/S.No.13
13. BOM_Annuxere1_Vol-I/Access
Switches - 48
ports/Section8/page #
14/S.No.18
14. BOM_Annuxere1_Vol-I/
Wireless AP
/Section10/page #
18/S.No.6
Should have integrated USB port
Should have a management port which can be either
USB or Ethernet port over and above the usable ports
The Switch should support Full Flexible Neflow or equivalent which
provides ability to characterize IP traffic and identify its source, traffic
destination, timing, and application information and is critical for
network availability, performance, and troubleshooting.
The switch should support feature to monitor in/out
traffic on each of the ports of the switch with
identification of source and destination as a minimum.
Must have -100 dB or better Receiver Sensitivity.
Must have -96 dB or better Receiver Sensitivity.
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Implementation of GSTN- ITFMS– Corrigendum -1
S.No.
15.
16.
17.
18.
19.
Bidding
Document
Reference(s)(sec
tion number/
page)
BOM_Annuxere1_Vol-I/WLAN
Controller/Secti
on-11/page #
19/S.No.2
BOM_Annuxere1_VolI/Introduction/p
age # 2
BOM_Annuxere1_Vol-I/
Mobility
Services
Solution
/Section12/page # 20
BOM_Annuxere1_Vol-I/
Mobility
Services
Solution
/Section12/page # 20
BOM_Annuxere1_Vol-I/
Mobility
Services
Solution
Original Clause
Amended clause
WLAN Controller should support upto 70 Access points in a single 1 RU
chassis and should be licensed for 25 APs from day 1.
WLAN Controller should support upto 30 Access points
in a single 1 RU chassis and should be licensed for 25
APs from day 1.
Mobility Services Solution
Mobility Services Solution (Wireless Intrusion
Prevention System)
Mobility Services Solution
Mobility Services Solution (Wireless Intrusion
Prevention System)
Additional Clause
WIPS solution may be integrated in WLAN controller or
with an external box.
A single physical appliance shall support the wiPS functionality for
maximum number of 70 monitor mode or enhanced local mode access
points, licensed for 25 AP Day 1.
Clause deleted
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Implementation of GSTN- ITFMS– Corrigendum -1
S.No.
Bidding
Document
Reference(s)(sec
tion number/
page)
/Section12/page # 20
Original Clause
Amended clause
20. BOM_Annuxere1_VolI/Introduction/p
age # 2
21. Volume-I/Scope
of services/page
# 14/Sl.no.3
Additional item
Voice Gateway - quantity 2
The SI shall need to implement CUCM licenses & associated material
provided by GSTN and OS etc. on the new/revamped hardware.
However the SI shall need to supply, install, integrate, test and
commission like IP Phones. The existing IP phones at TINXsys WAN
sites shall also be reconfigured to register on the new setup under
support from support engineers at TINXsys sites.
Two options are available to the SI for implementing
the VOIP solution.
Option 1
GSTN will provide the CUCM licenses as per details
given in the RFP. This CUCM shall be installed at site of
office of GSTN. The SI shall need to implement CUCM
licenses & associated material provided by GSTN.
However the SI shall need to supply, install, integrate,
test and commission IP Phones with this CUCM for
GSTN, with the voice gateway as a comprehensive
voice solution.
Option 2.
The SI may bring his complete VoIP solution with call
manager, VOIP phones and voice gateway and
configure the comprehensive voice solution. In this
case, he may not choose to use the CUCM provided by
GSTN. However, the voice solution should be
comprehensive with full dial out / dial in and other
features as given in this RFP.
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Implementation of GSTN- ITFMS– Corrigendum -1
S.No.
Bidding
Document
Reference(s)(sec
tion number/
page)
22. Volume-I/ Key
Deliverables/pa
ge #
15/Sl.no.B.iii
Original Clause
Amended clause
iii.
The VoIP solution: The SI shall need to implement CUCM
licenses & associated material provided by GSTN and OS etc. on the
new/revamped hardware. However the SI shall need to supply, install,
integrate, test and commission like IP Phones. The existing IP phones
at TINXsys WAN sites shall also be reconfigured to register on the new
setup under support from support engineers at TINXsys sites.
23. BOM_Annuxere1_Vol-I/
Servers/Section4/page #
8/S.No.6
24. BOM_Annuxere1_Vol-I/
NAC/Section20/page #
It should have minimum 2*10 Gb SR interfaces over redundant PCIe
card
iii. Two options are available to the SI for
implementing the VOIP solution.
Option 1
GSTN will provide the CUCM licenses as per details
given in the RFP. This CUCM shall be installed at site of
office of GSTN. The SI shall need to implement CUCM
licenses & associated material provided by GSTN.
However the SI shall need to supply, install, integrate,
test and commission IP Phones with this CUCM for
GSTN, with the voice gateway as a comprehensive
voice solution.
Option 2.
The SI may bring his complete VoIP solution with call
manager, VOIP phones and voice gateway and
configure the comprehensive voice solution. In this
case, he may not choose to use the CUCM provided by
GSTN. However, the voice solution should be
comprehensive with full dial out / dial in and other
features as given in this RFP.
It should have minimum 2*10 Gb SR interfaces for
each of the PCIe card including redundant card
The solution should be able to restrict any unmanaged device in the
network and should be able to provide LAN and guest users access to
network resources based on policy based (Authentication, posture
check, firewall) rules.
The Solution should be able to restrict managed
devices supporting protocols / standards e.g. 802.1x in
the network and should be able to provide LAN and
guest users access to network resources based on
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Implementation of GSTN- ITFMS– Corrigendum -1
S.No.
Bidding
Document
Reference(s)(sec
tion number/
page)
45/S.No.6
25. BOM_Annuxere1_Vol-I/
NAC/Section20/page #
46/S.No.17
26. BOM_Annuxere1_Vol-I/ Tape
Drive /Section22/page # 50/
27. Volume-II/PreQualification
Criteria/Section
4.2/page # 21/
S.No.3.3
28. Volume-II/PreQualification
Criteria/Section
3.1.8/page # 11/
S.No.1
Original Clause
Amended clause
authentication and posture check
Solution must validate List of Allowed Applications running on the
Machine [Mandatory and Optional] with User Notification and AutoRemediation.
Solution must validate List of Allowed Applications
running on the Machine [Mandatory and Optional]
with User Notification and Remediation.
Item no. 7 to 15 may be treated as optional features
The Bidder should have an annual turnover of Rs. 80 Crores or more
for each of the last three financial years ending 31st March 2014
The Bidder should have an annual turnover of Rs. 40
Crores or more for each of the last three financial
years ending 31st March 2014
Bidders shall submit, along with their Bids, EMD (amount specified in
the tender notification table), in the form of a Demand Draft/ Bank
Guarantee drawn from any nationalised bank or scheduled bank in
favour of Goods and Services Tax Network (GSTN) payable at New
Delhi branch and valid for 225 days from the last date of the bid
submission. EMD in any other form will not be accepted. EMD in the
shape of Bank Guarantee shall be submitted in the format provided in
the Form A.2: Earnest Money Deposit as specified in this RFP.
Bidders shall submit, along with their Bids, EMD
(amount specified in the tender notification table), in
the form of a Demand Draft/ Bank Guarantee drawn
from any nationalised bank or scheduled bank in
favour of Goods and Services Tax Network (GSTN)
payable at New Delhi branch and valid for 180 days
from the last date of the bid submission. EMD in any
other form will not be accepted. EMD in the shape of
Bank Guarantee shall be submitted in the format
provided in the Form A.2: Earnest Money Deposit as
specified in this RFP.
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Implementation of GSTN- ITFMS– Corrigendum -1
S.No.
Bidding
Document
Reference(s)(sec
tion number/
page)
29. Volume II/ Form
A.2: Earnest
Money
Deposit/page
#34
Original Clause
Amended clause
1. In consideration of ________________ (hereinafter called “GSTN”)
represented by ________________, on the first part and M/s
____________ of ___________ (hereinafter referred to as “Bidder”)
on the Second part, having agreed to accept the Earnest Money
Deposit of Rs. ________ (Rupees _________) in the form of Bank
Guarantee for the Request for Proposal for procurement of _________
we __________ (Name of the Bank), (hereinafter referred to as the
“Bank”), do hereby undertake to pay GSTN forthwith on demand
without any demur and without seeking any reasons whatsoever, an
amount not exceeding ______ (Rupees _______) and the guarantee
will remain valid up to a period of 225 days from the last date of the
bid submission. It will, however, be open to GSTN to return the
Guarantee earlier than this period to the SI, in case the SI does not
qualify for the Price negotiations by the Price Negotiations Committee
(PNC) as constituted by GSTN after a recommendation is made by the
PNC on the bid(s) after an evaluation.
30. Volume-II/PreQualification
Criteria/Section
6.1/page # 25/
S.No.11
Prices must be quoted entirely in Indian Rupees and must be inclusive
of applicable rates, taxes & out of pocket expenses (including travel
cost, boarding & lodging, DA, local conveyance etc) except for service
tax or any other tax levied by the central government in lieu of service
tax. The service tax on the applicable amount, payable to the SI will be
paid by GSTN.
1. In consideration of ________________ (hereinafter
called “GSTN”) represented by ________________, on
the first part and M/s ____________ of ___________
(hereinafter referred to as “Bidder”) on the Second
part, having agreed to accept the Earnest Money
Deposit of Rs. ________ (Rupees _________) in the
form of Bank Guarantee for the Request for Proposal
for procurement of _________ we __________ (Name
of the Bank), (hereinafter referred to as the “Bank”),
do hereby undertake to pay GSTN forthwith on
demand without any demur and without seeking any
reasons whatsoever, an amount not exceeding ______
(Rupees _______) and the guarantee will remain valid
up to a period of 180 days from the last date of the bid
submission. It will, however, be open to GSTN to
return the Guarantee earlier than this period to the SI,
in case the SI does not qualify for the Price
negotiations by the Price Negotiations Committee
(PNC) as constituted by GSTN after a recommendation
is made by the PNC on the bid(s) after an evaluation.
Prices must be quoted entirely in Indian Rupees and
must be inclusive of applicable rates, taxes & out of
pocket expenses (including travel cost, boarding &
lodging, DA, local conveyance etc) except for VAT/CST
& service tax or any other tax levied by the
government in lieu of VAT/CST & service tax. The
VAT/CST and service tax on the applicable amount,
payable to the SI will be paid by GSTN.
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Implementation of GSTN- ITFMS– Corrigendum -1
S.No.
Bidding
Document
Reference(s)(sec
tion number/
page)
31. Volume-II/
Commercial
Proposal
Guidelines/Secti
on 6.1/page #
25/ S.No.12
Original Clause
Amended clause
Prices quoted in the bid must be firm and final and shall not be subject
to any upward modifications. No upward adjustment of the
commercial price (to be mentioned in the letter of intent) shall be
made on account of any variations except for service tax component. A
proposal submitted with an adjustable price quotation or conditional
proposal may be rejected as non-responsive.
32. Volume-II/ Form
A4, Proposal
Covering
Letter/page #36
We confirm that the information contained in this response or any
part thereof, including its exhibits, and other documents and
instruments delivered or to be delivered to Goods and Services Tax
Network (GSTN) is true, accurate, verifiable and complete. This
response includes all information necessary to ensure that the
statements therein do not in whole or in part mislead GSTN in its
short-listing process.
33. Volume-II/ Form
A4, Proposal
Covering
Letter/page #36
We agree for unconditional acceptance of all the terms and conditions
set out in the RFP document and also agree to abide by this tender
response for a period of six months from the date fixed for bid
opening.
34. Volume II/
Signing of
Agreement
/Section
no.7.1.5 /page #
29)
Once an agreement is signed with the successful bidder based on the
Commercial proposal, no adjustment of the agreement price shall be
made on account of any variations in costs of labour and materials or
any other cost component affecting the total cost in fulfilling the
obligations under the agreement.
Prices quoted in the bid must be firm and final and
shall not be subject to any upward modifications. No
upward adjustment of the commercial price (to be
mentioned in the letter of intent) shall be made on
account of any variations except for VAT/CST & service
tax component or any other tax levied by the
government in lieu of VAT/CST & service tax.
We confirm that the information contained in this
response or any part thereof, including its exhibits, and
other documents and instruments delivered or to be
delivered to Goods and Services Tax Network (GSTN) is
true, accurate, verifiable and complete to the best of
our knowledge. This response includes all information
necessary to ensure that the statements therein do
not in whole or in part mislead GSTN in its short-listing
process.
We agree for acceptance of all the terms and
conditions set out in the RFP document, subject to the
deviations proposed herein, and also agree to abide by
this tender response for a period of six months from
the date fixed for bid opening.
Once an agreement is signed with the successful
bidder based on the Commercial proposal, no
adjustment of the agreement price shall be made on
account of any variations in costs of labour and
materials or any other cost component affecting the
total cost in fulfilling the obligations under the
agreement, except for new/changes in duties/taxes
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S.No.
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Reference(s)(sec
tion number/
page)
Original Clause
Amended clause
and statutory levies.
35. Volume II/
Performance
Bank
Guarantee/Secti
on no.8.1.3
/page # 30)
In the event of the bidder being unable to service the agreement for
whatever reason, Goods and Services Tax Network (GSTN) would
invoke the PBG. Notwithstanding and without prejudice to any rights
whatsoever of Goods and Services Tax Network (GSTN) under the
agreement in the matter, the proceeds of the PBG shall be payable to
Goods and Services Tax Network (GSTN) as compensation for any loss
resulting from the bidder’s failure to perform/comply its obligations
under the agreement. Goods and Services Tax Network (GSTN) shall
notify the bidder in writing of the exercise of its right to receive such
compensation within 7 (Seven) days, indicating the contractual
obligation(s) for which the bidder is in default.
36. Volume III/
Extension of
Time for
Fulfilment of
Conditions
Precedent /
Clause
2.7.3(b)/page#2
1
For the avoidance of doubt, it is expressly clarified that any such
extension of time shall be subject to imposition of penalties on the
System Integrator linked to the delay in fulfilling the Conditions
Precedent.
In the event of the bidder being unable to service the
agreement within agreed timelines/extended timelines
for whatever reason, Goods and Services Tax Network
(GSTN) would invoke the PBG. Notwithstanding and
without prejudice to any rights whatsoever of Goods
and Services Tax Network (GSTN) under the agreement
in the matter, the proceeds of the PBG shall be payable
to Goods and Services Tax Network (GSTN) as
compensation for any loss resulting from the bidder’s
failure to perform/comply its obligations under the
agreement. Goods and Services Tax Network (GSTN)
shall notify the bidder in writing of the exercise of its
right to receive such compensation within 7 (Seven)
days, indicating the contractual obligation(s) for which
the bidder is in default.
For the avoidance of doubt, it is expressly clarified that
any such extension of time may be subject to
imposition of penalties on the System Integrator linked
to the delay in fulfilling the Conditions Precedent.
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S.No.
Bidding
Document
Reference(s)(sec
tion number/
page)
37. Volume III/ Tax /
Clause 4.3
d/page# 26
Original Clause
Amended clause
Service tax or any other tax in lieu thereof levied by the central
government from time to time on the services rendered by the SI to
GSTN shall be paid by GSTN to the SI over and above the payment
schedule, subject to the SI submitting his bills/ invoices therefor in the
format prescribed under rule 4A(1) of the Service Tax Rules, 1994 or
other relevant laws, as the case may be.
38. Volume III/
invoicing and
settlement /
Clause
4.2/page# 25
39. Volume III/
Delayed and
nonperformance
penalty/Clause
4.4/page#27
40. Volume
III/Effects of
termination/Cla
use 9.2/page
#44
Additional clause – a (iii)
VAT/CST & Service tax or any other tax in lieu thereof
levied by the central government from time to time on
the goods delivered/services rendered by the SI to
GSTN shall be paid by GSTN to the SI over and above
the payment schedule, subject to the SI submitting his
bills/ invoices therefor in the format prescribed under
rule 4A(1) of the Service Tax Rules, 1994 or other
relevant laws, as the case may be.
All invoiced amounts shall be paid to the SI within 30
days of receipt of invoice at GSTN office and it is
subject to being uncontested by GSTN (due to
objections/observations/incorrectness) and being
validated
Penalty per week subject to maximum of 5% of the
value of corresponding milestone payment of the
delayed/undelivered services
Penalty per week subject to maximum of 10% of the value of
corresponding milestone payment of the delayed/undelivered services
In the event that Goods And Services Tax Network terminates this
Agreement pursuant to failure on the part of the System Integrator to
comply with the conditions as contained in this Clause and depending
on the event of default, Performance Guarantee furnished by System
Integrator shall be forfeited.
In the event that Goods And Services Tax Network
terminates this Agreement pursuant to failure on the
part of the System Integrator to comply with the
conditions as contained in this Clause and depending
on the event of default, GSTN shall issue a notice to SI
prior to forfeiting the Performance Guarantee
furnished by System Integrator.
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41.
42.
43.
44.
Bidding
Document
Reference(s)(sec
tion number/
page)
Volume
III/Performance
Bank
Guarantee/Clau
se
24.1d/page#90
Volume
II/Payment
Schedules and
Milestones/Com
ponent1Milestones/Clau
se 8.2/page#31
Volume II/
Commercial
Proposal
Guidelines/Clau
se
6.1.19/page#26
Volume II/
Mode of
Submission/Clau
se 3.2.1.9/page#
12
Original Clause
Amended clause
In case the Agreement is extended, the Performance Bank Guarantee
has to be valid for one year beyond the extended period.
In case the Agreement is extended, the Performance
Bank Guarantee has to be valid for 60 days beyond the
extended period.
30% on acceptance
30% on acceptance of hardware & software
Goods and Services Tax Network (GSTN) reserves the right to ask the
Bidder to submit analysis of rate and data sheet for the rates quoted in
the Commercial bid by the bidder
Goods and Services Tax Network (GSTN) reserves the
right to ask the Bidder to submit rate and data sheet
for the rates quoted in the Commercial bid by the
bidder
The proposals shall be valid for a period of Six (6) months from the
date of opening of the proposals. A proposal valid for a shorter period
shall be rejected as non-responsive. On completion of the validity
period, unless the bidder withdraws his proposal in writing, it will be
deemed to be valid until such time that the bidder formally (in writing)
withdraws his proposal.
The proposals shall be valid for a period of Six (6)
months from the date of opening of the proposals. A
proposal valid for a shorter period shall be rejected as
non-responsive. On completion of the validity period,
the proposal shall no longer be valid and it has to be
ratified in writing in case GSTN require the bid to be
valid for a further period.
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Reference(s)(sec
tion number/
page)
45. Volume II/
Earnest Money
Deposit
(EMD)/Clause
3.1.8.3/page#
12
46. Volume
III/Managing
Confidential
Information/Cla
use 16.4/page#
59
Original Clause
Amended clause
The EMD, for the amount mentioned above, of successful bidder
would be returned upon submission of Performance Bank Guarantee
(as mentioned under ‘Payment terms & schedules’). The EMD of all
unsuccessful bidders will be refunded by Goods and Services Tax
Network (GSTN) at the earliest post signing of agreement and
submission of the PBG by the successful bidder.
Additional Clause
47. Volume
II/Annexure I /
Technical
Evaluation
Criteria / Clause
(Row) 11/ SI’s
Previous
Experience
SI's previous experience in IT setup, maintenance and operations in
India. Completed / go-live in the last five years, from the date of
publishing of this RFP
The EMD, for the amount mentioned above, of
successful bidder would be returned upon submission
of Performance Bank Guarantee (as mentioned under
‘Payment terms & schedules’). The EMD of all
unsuccessful bidders will be refunded by Goods and
Services Tax Network (GSTN) on award of contract.
The obligations of confidentiality provided under this
agreement shall be applicable for a period of 3 years
from the date of disclosure of such information or till
the date when the Receiving Party returns/destroys
the confidential information available with it and
provides a suitable certificate or representation to the
Disclosing party of such fact, whichever is earlier
SI's previous experience in IT setup, maintenance and
operations in India. Completed / go-live in the last five
years, from the date of publishing of this RFP
Note: 5 additional mark for each relevant experience in the last five
years, subjected to a maximum of 15 marks. These experiences must
be over and above the ones cited in the prequalification criteria and
should be go-live / completed in the last 5 years from the date of issue
of tender
Note: 5 additional mark for each relevant experience
in the last five years, subjected to a maximum of 15
marks. These experiences must be go-live / completed
in the last 5 years from the date of issue of tender.
Page 15 of 15