Claims Experience Questionnaire

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Claims Experience Questionnaire
Hausmann-Johnson constantly strives to provide you with an industry-leading customer service experience and we truly
value your input on your claims experience.
Name / Business: __________________________________________
Claim description: __________________________________________
Hausmann-Johnson Insurance educated me on the claims process (select one)
Strongly agree
Agree
Neither agree
nor disagree
Disagree
Strongly disagree
Hausmann-Johnson Insurance responded to my claim in a timely manner (select one)
Strongly agree
Agree
Neither agree
nor disagree
Disagree
Strongly disagree
Add insurance company handled my claim promptly and with competence (select one)
__________________________
Strongly agree
Agree
Neither agree
nor disagree
Disagree
Strongly disagree
Overall, the claims services were provided to my level of expectation (select one)
Strongly agree
Agree
Neither agree
nor disagree
Disagree
Strongly disagree
Comments:
Would you recommend Hausmann-Johnson Insurance? (select one)
Yes
No
If you value our claims service and feel you know someone else who could also benefit from our expertise, please provide us with their contact information in the spaces below.
Name: ____________________________ Email: ____________________________
Phone number: _____________________
Thank you for your participation and we look forward to serving you in the future.
Hausmann-Johnson Insurance, Inc., 700 Regent Street, P.O. Box 259408, Madison Wisconsin 53725-9408
Voice: 608-257-3795 1-800-729-4287 Fax: 608-257-4324 www.hausmann-johnson.com