First Quarter Edition: Volume 1 April 2015 Health Care LA, IPA Inside This Issue: Newsletter “Express Information Monthly Update” 1. HCLA Summary for 2014 2. HCLA Goals for 2015 3. Electronic Funds Transfer 4. HEDIS Measure Compliance 5. Redetermination of Medi-Cal Expansion Members 6. HCLA Dinner Meeting – Tuesday, March 31, 2015 7. In Memoriam – Risë Phillips 8. PCP Perspective 9. Communications Corner As part of the ongoing organizational improvement efforts of Health Care LA, IPA, the Board of Directors has developed this update for member organizations regarding IPA activities. The Board appreciates your partnership with HCLA, and is committed to improving communication with all IPA members. If you would like to suggest future topics for the update, please email Iris Weil at [email protected]. HCLA Summary for 2014: HCLA Goals for 2015: 2014 represented a significant year for both HCLA and the Health Care industry as a whole. New lines of businesses were introduced: o LIHP- Low income Health Plan Participants o Medi-Cal Expansion Patients o Covered California (California Exchange Patients) o Cal-MediConnect Patients (Medi-Medi patient population) As a result of the added membership, HCLA grew 63% HCLA stepped up its Transition of Care process with the Health Center Members We worked with Health Centers to improve overall IPA financial performance. HCLA’s medical expense ratio improved 3.6% 17 Health Centers qualified for the 2013 IPA bonus program, and the IPA distribution totaled $500,000. Improve management of patients with Ambulatory Sensitive conditions who received care in ER Department. Focus on reducing hospital readmissions Tracking and trend specialty referrals Increase focus on the transition of care from the hospital and ER discharges Find new ways to engage Health Center leadership and patients in preventive health screening adherence in order to improve quality of care in HEDIS and Stars performance metrics. Continued emphasis on member satisfaction for improved patient retention Continued emphasis on encounter data submission compliance Continued emphasis on HCC coding compliance Electronic Funds Transfer: HEDIS Measure Compliance: HCLA now has the capability of paying monthly cap checks electronically. If you have not signed up for this feature and would like to, please contact Donna Castonguay at [email protected]. She will provide you with the necessary paperwork to begin the process. Health Net provided MedPOINT with a list of Medi-Cal members assigned to your facilities who have been identified as missing certain HEDIS preventive measures. MPM will be forwarding these lists to your Health Centers. Please begin to review the list, and develop a workflow at your facility to reach out to those patients to schedule preventive screenings before year-end. Your participation and cooperation is greatly appreciated. Health Care LA, IPA Newsletter “Express Information Monthly Update” P a g e T w o 2 Volume 1: April 2015 Spring Edition Redetermination of Medi-Cal Expansion Members: HCLA Dinner Meeting – Tuesday, March 31, 2015: Since the first of the year, many Health Centers have inquired as to the disenrollment of Medi-Cal Members. Thank you to all that joined the HCLA meeting at the Cathedral. The well attended dinner was lead with discussion by Bernadette Loftus, a Kaiser Permanente physician leader, who shared how physician leadership and employee engagement can drive performance. Please see email dated, April 7, 2015, for a copy and summary of the presentation. There has been a major effort by the State on the redetermination of the Medi-Cal Expansion members. We believe that the State was so overwhelmed with the number of applicants, that they may not have done a complete determination of member eligibility, which they are now in the process of doing. As a result, HCLA has seen a drop in membership since the first of the year. We are told that things should be completed sometime in April. We recognize the inconvenience, but unfortunately, we have not control of the situation. We are reporting out the information we receive from the various Health Plans. Any further updates will be shared to our entire membership. PCP Perspective: It is important for PCP’s to have specialist results on file when the patient returns for an exam, in order to ensure proper coordination of care and timely access to specialty evaluation findings and results. Take advantage of MPM’s NEW feature and attach your consult notes directly to the original authorization. If you are providing results to the referring physician as soon as they are available, we thank you. If not, we ask that you make this a priority, evaluate your office processes and consider putting protocols in place to insure that the reports are regularly sent to PCPs as soon as available using our web feature. You are a strategic part of a care coordination system that will not work without your attention to this. In Memoriam – Risë Phillips: HCLA is saddened by the recent passing of Risë Phillips. Risë a true advocate and active leader for the IPA; worked both as a Board Member and member of the Finance Committee. She was an asset to our Community and will be greatly missed. Communications Corner: 2/25/2015: Schedule for Health Net 2015 Provider Teleconferences (email distributed to HCLA CEO, CMO, COO, CFO and Executive Assistants) 3/4/2015: Cervical Cancer Screening Assistance Needed to Maximize HN Quality Improvement Incentive (email distributed to HCLA CEO, CMO, COO, CFO and Executive Assistants) 3/5/2015: HCLA Health Net Dinner Invitation (email distributed to HCLA CEO, CMO, COO, CFO and Executive Assistants) 3/9/2015: New Feature to Submit Consult Notes Online (email distributed to HCLA CEO, CMO, COO, CFO and Executive Assistants) 3/11/2015: HCLA 1st Quarterly UM Focused Meeting Invitation – 3/27/2015 (email distributed to HCLA CEO, CMO, COO, CFO and Executive Assistants) If you missed any of the HCLA Notices referenced above, please feel free to email Joy Say at [email protected] for another copy. We want to help keep you informed. Attaching notes onto an authorization provides ease to 3 3/18/2015: LA County Regional Centers – Early Start Criteria_01/01/15 (email distributed to HCLA CEO, CMO, COO, CFO and Executive Assistants)
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