Mitsubishi Electric Europe B.V. - UK Branch Ecodan Cashback Offer Terms and Conditions th th 1. Promotional period: 9 April 2015 to 9 October 2015. The closing date for receipt th of completed rebate claim forms is 30 October 2015. Any application for rebate received after this date will be deemed invalid. 2. The promotion is not open to employees of Mitsubishi Electric or their immediate families, or anyone connected with the promotion. 3. The Ecodan Cashback Offer promotion applies only to Ecodan air source heat pumps and Mitsubishi Electric cylinder packages (the “Product Package”) which are: - installed and commissioned within the promotional period in a domestic property within England, Scotland or Wales; and - purchased from Mitsubishi Electric Europe B.V.’s UK Branch (“Mitsubishi Electric”) or a Mitsubishi Electric approved wholesaler or merchant and which are supplied to and installed and commissioned by: o a Mitsubishi Electric Business Solution Partner (BSP) or Accredited Installer (AI); o a standard account holder (SAH) who has installed and commissioned the heat pump using qualified or competent operatives. Information on an installer’s current status is available by calling us on 0161 866 6064. In addition, prior to installation and commissioning of the Product Package and within the promotional period you must have purchased an Energy Performance Certificate and Green Deal Assessment (together the “Assessment”) from Mitsubishi Electric’s nominated assessment partner, Easy EPC. Easy EPC is the trading name of Green Deal Consult Limited, an English registered company No. 8134020. Mitsubishi Electric is not responsible to you for the actions or omissions of any installer or Easy EPC or their respective terms of trading. 4. Whilst the Assessment includes a Green Deal Assessment, this promotion is not associated with any UK or national Government ‘Green Deal’ package and is not connected with any UK or national Government ‘Green Deal’ cashback arrangement or other government financed incentive which may operate from time to time. 5. The promotion is open only to end user customers being any (i) UK-based landlord; or (ii) private end user purchaser aged 18 years or over who are residents of England, Scotland or Wales; for the domestic property which is the subject of the Assessment and the installation and commissioning of the Product Package. 6. Claims must be submitted by the end user customer only. Installers may not submit claims on behalf of their customers. Claims must be submitted by post using only Mitsubishi Electric’s Ecodan Cashback Offer rebate claim form available at the dedicated webpage or by calling us on 0161 866 6064. As a condition to claim, you must include: - a copy of Easy EPC’s invoice to you, dated within the promotional period, as your proof of purchase; - copy documentary evidence to confirm installation and commissioning of the Product Package within the promotional period. Your proof of purchase and documentary evidence will not be posted back to you please do not send the originals. The completed rebate claim form must be received by us, together with the proof of purchase and documentary evidence within 30 days of the Assessment or the date of commissioning for your Product Package, whichever is later. 7. All details entered onto your rebate claim form must be legible: any illegible details will result in your rebate claim form being rejected. 8. Any instructions contained within the promotional website and the rebate claim form stand as part of the terms and conditions of the promotion. In the event of conflict, these terms and conditions prevail. Participants are deemed to agree to be bound by all the terms and conditions. By submitting a rebate claim form application you agree to these terms and conditions in their entirety. 9. If a claim is refused, because you have failed to comply with the terms and conditions of the promotion, Mitsubishi Electric’s decision is final. 10. Mitsubishi Electric reserves the right to verify any application for rebate and the submission of rebate claim forms, so that we may identify any misuse and reject any application if we have reason to believe the terms of the promotion have been breached or if we reasonably suspect fraudulent activity. 11. Only one claim for rebate per specified Product Package/Assessment is permitted. This promotion cannot be used in conjunction with any other Mitsubishi Electric sales promotion for Ecodan heat pumps, Mitsubishi Electric cylinder or Product Packages. 12. Your ability to claim rebate is not transferrable to any other individual or business; rebate claims will only be accepted from the original purchaser of a Product Package and Assessment. 13. The promotion is subject to availability of (i) Product Packages; and (ii) an Easy EPC assessor to complete an Assessment. Mitsubishi Electric reserves the right to withdraw or amend the promotion without notice and without liability. 14. Provided that the terms and conditions of this promotion have been met, Mitsubishi Electric will pay you the sum of £147.95 (or, if lower, the total amount inclusive of VAT as shown on the proof of purchase). Payments will be made within 30 days of receipt of your completed rebate claim form and proof of purchase and other documentary evidence, however please allow a maximum of 45 days to receive your payment. (Payment will by bank transfer only, to your bank account as detailed by you on your claim form). If you do not provide your bank account details then Mitsubishi Electric will not have any payment obligation to you. 15. Mitsubishi Electric will account for any VAT as may be due on the rebate sum paid. Mitsubishi Electric shall not be responsible for any tax liability as may be incurred by you. 16. Proof of posting of a rebate claim form and proof of purchase/other documentary evidence will not be accepted as proof of receipt. Mitsubishi Electric cannot accept liability for any claim form, proof of purchase or other documentary evidence lost, damaged or destroyed in the post. Mitsubishi Electric recommends you use an insured postal service or ‘sign for’ postal delivery. Mitsubishi Electric is not responsible or liable for any failure or delay due to any other failures or damage of any kind or for any delay caused by postal services to the extent that this prevents you from or otherwise obstructs or delays you in participating in the promotion. 17. Please note we are unable to accept hand delivery of your rebate claim form or proof of purchase/other documentary evidence. 18. Address for correspondence is Ecodan Cashback Offer, Mitsubishi Electric Europe B.V., Heating Dept. Travellers Lane, Hatfield, Hertfordshire, AL10 8XB 19. Nothing in the terms and conditions shall exclude or limit Mitsubishi Electric’s liability for death or personal injury caused by the proven negligence of Mitsubishi Electric, its agents or sub-contractors. Otherwise to the maximum extent permissible by law, Mitsubishi Electric shall not be liable for any loss, damage, injury or expense incurred by you in connection with this promotion. 20. These terms and conditions are governed by English law. 21. You agree to Mitsubishi Electric using your personal data as may appear on your rebate claim form and proof of purchase for the purpose of administration of your claim. Promoter: Mitsubishi Electric Europe B.V., Heating Dept. Travellers Lane, Hatfield, Hertfordshire, AL10 8XB. Mitsubishi Electric Europe B.V. is a Netherlands registered limited liability company with a UK registered branch number FC019156, BR003391 Mitsubishi Electric Europe B.V. is registered at the UK Data Protection Public Register with registration number Z6943649
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