Chinese Team Liaison Officer

Chinese Team Liaison Officer
Hockey Australia is hosting the Senior Women’s Chinese squad for 3 matches on the 2nd, 4th and 6th
April 2015.
THE ROLE:
The team liaison is responsible for being the point of contact between Hockey Australia, the
tournament organising committee and the touring team to which they are appointed. The role of
the liaison is to ensure an enjoyable, smooth experience for the visiting team and to provide access
to local knowledge whilst promoting Hockey Australia and its facilities in a positive light. It is the
team liaison’s responsibility to ensure that the touring team is adequately equipped to compete on a
level playing field with the host team.
DUTIES:










Liaise with all team members, coaches and officials to ensure that all relevant information is
received by the appropriate parties quickly and efficiently
Liaise with Hockey Australia and the organising committee on all matters relating to the
team in question
Attend meetings conducted by Hockey Australia as requested
Attend meetings conducted by local hockey authority (e.g. Hockey NSW) as requested
Become familiar with all aspects of the event plan
Ensure all travel logistics are completed prior to arrival and departure
Meet touring party at the airport upon arrival
Collect and sign out vehicles from car rental and have them ready as team arrives at airport
Direct team to their accommodation and help them settle
Determine level of support required with the assigned team including but not limited to :
o Tour of the stadium and areas of importance (first aid, change rooms etc.)
o Attend training sessions, meetings and matches to ensure any requests from the
touring manager are actioned correctly
o Relay information relating to various amenities around Sydney (i.e. Hospitals,
emergency services, transportation, eateries, entertainment areas etc.)
o Make bookings at the above amenities (especially with ESL teams) e.g. dinner
reservations, booking in MRI’s etc.
o Uniform assistance – a common need is to have screen printing done on
replacement shirts for players – the team liaison needs to have connections to
executive this within 24 hours or less
KEY WORKING RELATIONSHIPS
The team liaison is responsible to the visiting team and all travelling members and will work in
collaboration with the following:







Hockey Australia staff and affiliates, as well as the home Association (e.g. Hockey NSW)
Tournament Coordinators
Venue/Stadium staff
Touring team management and players
Media
Caterers
Security staff
KNOWLEDGE/SKILLS REQUIRED
Ideally, the team liaison is someone who:













Possesses strong interpersonal skills
Has the ability to manage and reduce conflict
Has strong written and oral communication skills
Has sound organizational skills
Has access to email, printing and mobile phone usage
Has knowledge of the touring team’s culture and language (desirable)
Can adapt and work well with people of other cultures and backgrounds
Can act as a communication bridge between Hockey Australia and those teams who struggle
with the English language
Has a sound knowledge of the local area
Forms sound working and professional relationships with the touring party
Is flexible and can adapt quickly to new information
Keeps calm and handles stress well
Is reliable
CHINESE TEAM LIASION SCHEDULE
The Chinese Team will travel to and from the airport via coach to their residence Quest Apartments,
North Ryde.
You will greet the team upon their arrival on the 31st March at Sydney Airport and travel with them
to their accommodation (liaison may use personal transport). The same process will be followed
upon their departure. After arriving at the hotel, the liaison will facilitate the collection of the three
(3) team buses to be utilised during the Chinese team’s time in Sydney.
You will be required throughout this period to help the team settle in, answer any questions and
escort them to dinner.
On training and match days, the liaison will be required to drive one of the three (3) team buses.
Tuesday 31 March 2015
Chinese Team arrives at Sydney Airport at 9:30am
The Chinese Team have an afternoon training session at Sydney Olympic Park Hockey Centre from
4pm – 5:30pm.
Wednesday 1st April 2015
The Chinese team have the following training sessions booked at Sydney Olympic Park Hockey
Centre:


9:30am – 11am
3:30pm – 5pm
Thursday 2nd April 2015
3pm – 10pm
The Chinese team will be playing a match at Sydney Olympic Park Hockey Centre from 7 pm-9 pm.
The Liaison will aid the team in the preparation before the match and escort them to and from the
venue.
Friday 3rd April 2015
The Chinese Team have an afternoon training session at Sydney Olympic Park Hockey Centre from
4pm – 5:30pm.
Saturday 4th April 2015
2pm – 6pm
The Chinese team will be playing a match at Sydney Olympic Park Hockey Centre from 3pm – 5pm.
The Liaison will aid the team in the preparation before the match and escort them to and from the
venue.
Sunday 5th April 2015
The Chinese Team have an afternoon training session at Sydney Olympic Park Hockey Centre from
4pm – 5:30pm.
Monday 6th April
2pm – 6pm
The Chinese team will be playing a match at Sydney Olympic Park Hockey Centre from 3pm - 5pm.
The Liaison will aid the team in the preparation before the match and escort them to and from the
venue.
Please note:




This is a Volunteer Position
Must be over 25 years of age
All out of pocket expenses will be reimbursed
Chinese Language and Hockey Knowledge is desirable but not essential
If interested please contact Lauren Woods by Monday 30th March 2015 at
[email protected]