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Meter reading
How do I read my meter?
Some customers in remote areas, or where access to
the property is restricted, read their own meters.
Horizon Power uses the information you provide to
issue an account every two months.
If you read your own meter, Horizon Power will send you
a self-addressed, postage paid self-read card every two
months to record the meter reading. Self-read cards should
be returned to Horizon Power within 10 working days to
avoid an estimated account, based on previous electricity
use, being issued.
For example, the reading in Diagram 1 is 2-7-0-3-8 or 27,038
kilowatt hours (kWh) or units.
When a dial hand appears to be exactly on a number as on
dial D in Diagram 2, look at dial C to the right. If the hand on
dial C has not passed 0, the number 5 has not been reached.
In this situation, the reading for dial D would be 4.
The reading in Diagram 2 is 0-4-9-8-1 or 4,981 kWh or units.
If your property has more than one meter, or you have
several properties, you will receive a self-read card for each
meter. Please ensure you match the meter number shown
on the card with the correct meter.
Dial meters
2
7
Clock-face dial meters have four, five or six dials, which
alternate in direction – or in other words, move both
clockwise and counter clockwise. Each of the dials
represents one digit of the present reading.
To read these meters:
• Stand directly in front of your meter.
• Start from the right, write down the figures displayed
for each dial.
• If a dial hand points between two numbers, write
down the lower number of the two.
• If the hand points between 0 and 1, write down 0.
If the hand points between 0 and 9, write down 9.
0
3
8
8
1
Diagram 1
0
4
9
Diagram 2
www.horizonpower.com.au
www.horizonpower.com.au
Digital meters
The electro-mechanical digital display meters have a
six-digit display similar to your car odometer. To read
these meters, simply write down the figures that are
displayed.
1000000
100000
1000
100
10
1
0
5
9
7
4
5
Electronic meters
Electronic meters have a six-digit display register. The
register can be static or can automatically step through
a sequence of displays or registers depending on your
tariff. A number that appears at the top right-hand end
of the register identifies each display or register.
If you are on a standard residential or commercial tariff
(i.e. A2, L2, K2 or M2), where the registers stay static,
read the numbers that are displayed. Please refer to
your bill to see which tariff you are on.
For meters that have multiple registers and for customers
who participate in Horizon Power’s renewable energy
buyback offer, the register you need to record depends
on the type of meter installed:
Single phase electronic meters
Landis & Gyr EM1000
DISPLAY ID
Three-phase electronic meters
DESCRIPTION
Positive number Usage amount
Negative
number
Exported
amount
• The display will automatically cycle every five
seconds between a positive and negative number.
• The positive number displayed is your current usage
amount in kWh.
• To read the amount of electricity exported to the
network, wait for the display to change. The negative
number displayed is the amount exported in kWh.
• Some older meters may have multiple display IDs
(Total Export, A, B, C, D and Total Import). It is
important you only read the Total Export and Total
Import if you have one of these meters.
Important: when completing a self-read card, it is
important that you do not write the export amount
as a negative number (ie. -1234 should be recorded
as 1234).
Elster A1800
Landis & Gyr EM3330
DISPLAY ID
DESCRIPTION
DISPLAY ID
DESCRIPTION
003
Usage amount
007
Usage amount
006
Exported amount
107
Exported amount
• You will find six dials with 0 decimal places.
• The display will continually cycle through at a rate
of five seconds per display ID.
• To read your usage amount scroll through to ID 003.
The figure displayed is your current usage amount
in kWh.
• To read the amount of electricity exported to the
network, scroll through to ID 006. The figure
displayed is the amount exported in kWh.
Ampy A11
DISPLAY ID
DESCRIPTION
007
Usage amount
• You will find six dials with 0 decimal places.
• The default display (ID 007) is your current usage
amount in kWh.
Landis & Gyr Q4W
Elster G Rex
DISPLAY ID
DESCRIPTION
Positive number Usage amount
Negative
number
Exported
amount
• The display will automatically cycle every five
seconds between a positive and negative number.
• The positive number displayed is your current usage
amount in kWh.
• To read the amount of electricity exported to the
network, wait for the display to change. The negative
number displayed is the amount exported in kWh.
Important: when completing a self-read card, it is
important that you do not write the export amount
as a negative number (ie. -1234 should be recorded
as 1234).
• You will find six dials with 0 decimal places.
• The default display (ID 007) is your current usage
amount in kWh.
• To read the amount of electricity exported to the
network, scroll through the display channels to ID
107. The figure displayed is the amount exported
in kWh.
• Some older meters may have multiple display IDs
(Total Export, A, B, C, D and Total Import). It is
important you only read the Total Export and Total
Import if you have one of these meters.
Landis & Gyr EM1200
DISPLAY ID
DESCRIPTION
07
Usage amount
• You will find six dials with 0 decimal places.
• The default display (ID 07) is your current usage
amount in kWh.
• Some older meters may have multiple display IDs
(Total Export, A, B, C, D and Total Import). It is
important you only read the Total Export and Total
Import if you have one of these meters.
DISPLAY ID
DESCRIPTION
007
Usage amount
107
Exported amount
• You will find six dials with 0 decimal places.
• The default display (ID 007) is your current usage
amount in kWh.
• To read the amount of electricity exported to the
network, scroll through to ID 107. The figure
displayed is the amount exported in kWh.
• Some older meters may have multiple display IDs
(Total Export, A, B, C, D and Total Import). It is
important you only read the Total Export and Total
Import if you have one of these meters.
Ampy Polyphase
Reporter
DISPLAY ID
DESCRIPTION
007
Usage amount
107
Exported amount
• You will find six dials with 0 decimal places.
• The default display (ID 007) is your current usage
amount in kWh.
• To read the amount of electricity exported to the
network, scroll through the display channels to ID
107. The figure displayed is the amount exported
in kWh.
More information
Should you have any questions please
contact your local depot.
Broome
2-4 McDaniel Rd, WA 6725
Phone: (08) 9192 9900
[email protected]
Carnarvon
Cnr Robinson& Illes Road, WA 6701
Phone: (08) 9941 6299
[email protected]
Esperance
Karratha
Stovehill Road, WA 6714
Phone: (08) 9159 7250
[email protected]
Kununurra
Lot 228 Messmate Way, WA 6743
Phone: (08) 9166 4700
[email protected]
Port Hedland
18 Anderson Street, WA 6721
Phone: (08) 9173 8281
[email protected]
HP-3-14524
143 Sims Street, WA 6450
Phone: (08) 9072 3400
[email protected]
This document is available in alternative formats on request.