North Carolina’s Response to
Hurricane Arthur
National Hurricane Conference
April 2, 2015
North Carolina Emergency Management
Agenda
Organization Overview
State Emergency Response Team (SERT)
Regional Coordination Center
Hurricane Arthur Timeline
Decision Making
Response Actions
Impacts
Pender County's Response to Arthur
North Carolina Emergency Management
North Carolina Emergency Management
Philosophy
All disasters start and end locally
Commitment
To provide a three tiered response [to any major
disaster] which is:
Locally centered
Regionally augmented
State backed and federally assisted
And where all counties have some capability to
respond to significant events.
North Carolina Emergency Management
State Emergency Response Team (SERT)
Membership
State Agencies
Volunteer Organizations
Private Industry
North Carolina Emergency Management
State Emergency Response Team (SERT)
Organization
SERT Leader
Public
Information
Liaison Officers
JIC
NCDPS
Gov. Office
FEMA
Operations
Planning
Logistics
Finance
Recovery
Section
Section
Section
Section
Section
North Carolina Emergency Management
Risk Management
State Emergency Response Team (SERT)
Operations – Emergency Services
Responsibilities
ESF
ESF
ESF
ESF
ESF
4 – Fire Fighting
8 – Disaster Medical Services
9 – Search and Rescue
10 – Hazardous Materials
13 – Law Enforcement
Partners
Office of State Fire Marshall
Public Health
Regional Search/Rescue Teams
Regional HazMat Teams
State Highway Patrol
Alcohol Law Enforcement
Wildlife Resources Commission
DOT License and Theft
T
A
S
K
North Carolina Emergency Management
EMERGENCY
MANAGEMENT
F
O
R
C
E
State Emergency Response Team (SERT)
Operations – Human Services
Responsibilities
ESF 6 – Mass Care
ESF 11 – Agriculture
ESF 16 – Animal Protection
Partners
American Red Cross
Agriculture
Health and Human Services
Salvation Army
Corrections
North Carolina Emergency Management
State Emergency Response Team (SERT)
Operations – Infrastructure
Responsibilities
ESF
ESF
ESF
ESF
1 – Transportation
2 – Communications
3 – Public Works and Engineering
12 – Energy
Partners
Forestry
Transportation
Utilities
State Energy Office
U.S. DHS
North Carolina Emergency Management
State Emergency Response Team (SERT)
Plans
Responsibilities
Check-in
Demobilization Plan
Incident Action Plans
Resource Tracking
Shift Briefs
Situation Reports
Tech Specialists
Weather
North Carolina Emergency Management
State Emergency Response Team (SERT)
Organization – Logistics
Responsibilities
ESF 7A – Logistics Management and Resource
Support
ESF 7B – Volunteer and Donations Management
ESF 7C – Military Support
Partners
Dept. of Administration
NC National Guard
VOADs
North Carolina Emergency Management
State Emergency Response Team (SERT)
Organization – Risk Management
Responsibilities
Provides GIS,
communications and
information
technology support to
the SERT
Mapped projections of
structures that will be
impacted by flooding
North Carolina Emergency Management
State Emergency Response Team (SERT)
NCEM Branches
Ashe
Avery
Caldwell
14
Swain
Rutherford
Polk
Clay
Macon
15
11
13
Burke
McDowell
Stokes
Yadkin
9
Forsyth
Wilkes
Watauga
Madison
Surry
Bertie
10
Rowan
Cabarrus
Stanly
12
Union
Anson
1
Nash
Chatham
Lincoln
Hertford
Guilford
Davie
Iredell
Catawba
Gates
6Halifax
8
Lee
Wake
7
Dare
Wilson
Pitt
2
Hyde
Harnett
Moore
3
Hoke
4
Robeson
Jones
Duplin
Bladen
5
Onslow
Pender
Columbus
North Carolina Emergency Management
New
Hanover
Pamlico
RCC Operations
State EOP
For emergency operations, the SERT Leader may activate
Branch Offices at an enhanced level, Field Deployment or
Strike Teams, and other specialized facilities and teams as
necessary.
An activated Branch Office may be established as a
Regional Coordination Center (RCC) to support and state
disaster relief personnel and equipment (search and rescue
teams, NC National Guard, emergency medical service
teams, debris clearance teams, public works strike teams,
security teams, etc.). Team allocation and deployment to
the RCC is managed by the Operations Chief.
North Carolina Emergency Management
RCC Operations
State EOP
NCEM Branch Offices become RCCs during hurricane
operations.
An RCC is established to provide for coordinating emergency
management activities and space.
Personnel are usually assigned to RCCs from NCEM, NCNG,
NC OEMS, NC Forest Service, and the Office of the State Fire
Marshall.
Other SERT agencies may provide personnel as required.
Initially, the RCC will be located in Kinston for hurricane
events. RCCs may be established at other locations as
required.
North Carolina Emergency Management
RCC Operations
Mission
Mission Assignment
Operational Coordination
Resource Tasking
Facilitating Mutual Aid
Resource Tracking
Situational Awareness
North Carolina Emergency Management
RCC Operations
Situational Awareness
Conference Calls
Operational Briefs
Weather Briefs
CRES-SOG Coordination Calls
Consolidation of Situation Reports into
Branch Situation Report
Anticipation of Resource Requirements
North Carolina Emergency Management
RCC Operations
Conference Calls
Counties will identify necessary protective actions in response to
the most recent hurricane advisory package.
State EOC or RCC Managers will conduct briefing calls for
affected areas to include the eight ocean-front counties and all
counties along predefined evacuation corridors.
Appropriate NWS forecast offices
participate.
Each County EOC will outline its
preliminary protective action plan.
Each call will include a weather briefing
and an outline of all support needed from the SERT for carrying
out the plan, e.g. law enforcement support or mass care support.
North Carolina Emergency Management
RCC Operations
Mission Assignment
Resource requests from any RCC Area of
Operation (AO) is the responsibility of the
RCC, regardless of whether resources
needed are staged by RCC, or the NC
State Emergency Operations Center
(SEOC).
RCC shall task the appropriate resource
to the assignment using sound
operational knowledge.
North Carolina Emergency Management
RCC Operations
Mission Assignment
Requests for Hazardous Material
Regional Response Team (RRT)
responses will be a combined
responsibility for the RCC to
validate and the State EOC
24-Hour Operations Center to follow established day-today procedures.
Requests for Air Support will be validated by the RCC
and assigned to State EOC Air Operations.
Unless Air Support has been assigned to the RCC.
Requests for commodities will be validated by the RCC
and assigned to State EOC Logistics.
North Carolina Emergency Management
RCC Operations
Operational Coordination
RCC Tasked for Resources
Any resource assigned to RCC and under the
command and control of the RCC
RCC Facilitated Mutual Aid Resources
Any local resource
identified within the
counties/municipalities
to be available for
deployment via Statewide
Mutual Agreement
North Carolina Emergency Management
RCC Operations
Operational Coordination
State EOC Tasked for Resources
Deployed directly from the State EOC
or another State Agency
State EOC Logistics Tasked for
Resources
All commodities
North Carolina Emergency Management
RCC Operations
Operations Section
Operations Section Chief (OSC)
Plans and directs required resources for
the
execution of tactical operations
Monitors WebEOC for resource requests
in
area of operations
Assigns tasks
Responsible for the completion of ICS
Form 215 and ICS Form 204 when used
for immediate tactical assignment
Ensures the completion of the “Resource Briefing Packets”
consisting of ICS Form 204, appropriate maps, ICS Form 214 and
briefing the resource prior to deployment
Responsible for ensuring that all deployments are reported to the
Resource Unit Leader for tracking
Other duties as outlined in the Field Operations Guide
North Carolina Emergency Management
RCC Operations
Operations Section
Mutual Aid Coordination Group Supervisor
Reports to the OSC and is responsible for the validation and
assignment of resource requests
Monitors WebEOC (Mission Assignment Board) for resource
requests in AO
Validates requests via Division Sup’s
Facilitates mutual aid via Division Sup’s if appropriate
Assigns tasks to Deployment Branch Director or State EOC
Functional Leads
North Carolina Emergency Management
RCC Operations-Coordination
County
Resource
Request
RCC-OSC-MAC
Resource on
Hand?
Commodities
requested?
Yes
Assign to SEOC
LSC
Assign to RCCDeploy. Branch
Dir.
No
RRT or Air
Support?
RRT Assign to
SEOC Functional
Lead
Air Ops on
Hand?
No
Facilitate Mutual
Aid
Assign to RCC
DIVSUP
Assign to SEOC
Functional Leads
Assign to
SEOC Air Boss
Yes
Assign to RCC
Air Boss
North Carolina Emergency Management
RCC Operations
Resource Deployment
Division Supervisor (DIVSUP)
Reports to the OSC and is responsible for
communications with assigned Counties
Provides Unity of Command by establishing a single
point of contact with counties assigned
Controls resources assigned to the RCC on “in and
out” missions within AO
Facilitates mutual aid negotiations
Provides the PSC with situational information as
needed
North Carolina Emergency Management
RCC Planning Section
RCC Planning
Section Chief
Situation
Unit Leader
Resource
Unit Leader
Check-in
Recorder
Documentation
Unit Leader
Resource
Tracker
North Carolina Emergency Management
Demobilization
Unit Leader
RCC Operations
Planning Section
Planning Section Chief (PSC)
In addition to all other normal planning functions, the
PSC will ensure accountability of resources assigned
to the RCC and resources assigned within RCC AO.
Accountability will be maintained through the use of
a T-Card System.
PSC will work closely with Ops and be prepared to
assist in the completion of deployment briefing
packages.
PSC will ensure the RUL & SUL are continually
coordinating and communicating with Ops.
North Carolina Emergency Management
RCC Operations
Planning Section
Resource Unit Leader (RUL)
Ensures complete accountability and visibility of all resources
assigned to RCC through the use of the T-Card System.
The RUL will be responsible for supervising the Check-in Recorder
and the Resource Tracker.
Ensures ICS Form 204 is completed for missions assigned during
the next operational period.
Coordination with the Deployment Group Supervisors is required.
North Carolina Emergency Management
NCESF #7 – Resource Support
Multi-Function Force Package
North Carolina National Guard
TASK & PURPOSE: The task of the MFFP is to respond to predictable
events within the state of North Carolina, and to provide a wide range of
multi-functional capabilities to support NC Emergency Management in
restoring normal conditions to an affected area. Provide transportation of
supplies and personnel to affected area; Ground Evacuation of personnel;
Assist with Swift Water Rescue Mission; Security of impacted areas;
Distribution of Supplies (Retail)
LIMITATIONS: Mission capability does not include law enforcement; Must
be just-in-time trained for Swift Water Rescue Support; NG works in
supporting role to civilian swift water rescue teams; NG does not perform
swift water rescue.
Supported ESF’s: 1, 4, 9
and 13
REQIRED
SUPPORT:
Billeting; Meals; Fuel; Chain
Saws;
LLE
for
Law
Enforcement Mission; Prior
Training on SWR ops;
Personnel
Position
Rank
Qty
Support Staff
16
Cargo Truck
8
Humvee
8
WEBEOC Category - Equipment
North Carolina Emergency Management
NCESF #3 – Public Works & Engineering
Chainsaw Packages
North Carolina Forestry Service
TASK & PURPOSE: Deploy to local Emergency Management requests to support local first
responders in the removal of tree debris on public roadways. Provide “cut and shove” on state
maintained highways.
REQIRED SUPPORT: Billeting; Meals
Package
Local Two (2) Man
Task Force
Personnel / Equipment
Qty
Personnel / Equipment
Qty
Chainsaw Crew
1
Task Force Leader
1
Maintenance Truck
w/Operator
1
5 Cutters & 5 swampers; trucks and saw kits
5 Crews w/2 px ea
Saw Kit
1
Maintenance Truck w/Operator
1
All Terrain Fork Lift w/Operator
1
WEBEOC Category - Crew
North Carolina Emergency Management
RCC Operations
Planning Section – Resource Tracking
T-Card system organized to reflect the following:
RCC Resources (controlled, maintained and supported by RCC)
May be at the RCC or staged away from the RCC
Could be on “standby status” status at home base within AO, awaiting
call for deployment.
Generally will be given missions which are “in and out” or one day
missions.
If a mission assignment is for an extended period, support logistics will
be coordinated with the requesting jurisdiction.
State Resources Assigned to a County
The county is responsible for controlling, maintaining and
supporting these resources while they are assigned to a county
or jurisdiction.
RCC PSC is still responsible for maintaining accountability and visibility
of these resources.
North Carolina Emergency Management
RCC Operations
Planning Section – Resource Tracking
Status/Check-in Recorder (SCKN)
Reports to and is responsible for checking in
all resources assigned to RCC
Check in may be accomplished face to face,
telephonically, via radio, or combination of
telephonic and the use of a manifest
Ensures the RUL, Resource Tracker, and the
OSC are aware of resources checked in
Be prepared to assist with check-in and/or
with completion of ICS Form 204
Responsible for ensuring the T-Card System
is maintained and current
North Carolina Emergency Management
Hurricane Arthur
Timeline
Actions
Impacts
North Carolina Emergency Management
Hurricane Arthur - Event Timeline
June 28th and 29th
North Carolina Emergency Management
Hurricane Arthur - Event Timeline
Monday June 30th
North Carolina Emergency Management
Hurricane Arthur - State Actions
Monday June 30th
SERT partners and staff notified of
possible activation
Section Chiefs begin to develop staffing
patterns for activation.
State Emergency Operations Center
(SEOC) tactics meeting held
North Carolina Emergency Management
Hurricane Arthur - Event Timeline
Tuesday July 1st
North Carolina Emergency Management
Hurricane Arthur - State Actions
Tuesday July 1st
State EOC at Level V
SERT and RCC East coordination
conference calls conducted
Not expecting evacuations at this point
Not anticipating activation of RCC Central
or RCC West
North Carolina Emergency Management
Hurricane Arthur - State Actions
Tuesday July 1st
Initial RCC East ICS 215 Completed & approved
Due to arrive at assigned area 7 am 7/3/14
(10) Overhead Team Personnel
(1) NCNG Partial Multi Function Force Package
(1) NCNG Armory Support Package
(1) NCNG Partial C2 (Command/Control) Package
(1) Type II Swift Water Team
(1) SAR Tech Specialist
North Carolina Emergency Management
Hurricane Arthur - Event Timeline
Wednesday July 2nd
North Carolina Emergency Management
Hurricane Arthur - State Actions
Wednesday July 2nd
SERT Conference Calls
The State EOC is activated at a Level 4 – NCEM staff
Activation of RCC-East
Tarboro Warehouse manned
Executive Orders:
EO 57: State of Emergency for 26 Counties declared by Gov.
McCrory
EO 58: Temporary Suspension of Motor Vehicle Regulations to
Ensure Restoration of Utility Services and Transporting Essentials
on July 2, 2014
EO 59: Amends EO 58 to include agricultural vehicles
North Carolina Emergency Management
Hurricane Arthur - State Actions
Wednesday July 2nd
FEMA IMAT and Liaison Officer arrive just in case
Important for tourists and visitors to listen to media
outlets for information
Notification that Hyde County may evacuate Wednesday
County Control Group Meetings
Carteret, Dare, Hyde, Jones, Pender, Washington
Main Focus: Clearing roads following Arthur’s passage
North Carolina Emergency Management
Hurricane Arthur - State Actions
Wednesday July 2nd
DOT Ferry still on regular schedule
SHP control group meeting
USCG pre-staging assets
North Carolina Emergency Management
Hurricane Arthur - County Actions
Wednesday July 2nd
Ocracoke voluntary evacuations began at 2 pm
EOC Activations
North Carolina Emergency Management
Hurricane Arthur - Event Timeline
Thursday July 3rd
North Carolina Emergency Management
Hurricane Arthur - State Actions
Thursday July 3rd
The State EOC is activated at a Level 3 – NCEM staff
and key SERT partners
Ferry services ceased
operations
NCNG Resources
(109) PAX
(2) Multi Function Force Packages - Partial
(1) Armory Support Package - Partial
(2) Branch C2 (Command/Control) Packages - Light
(1) Multi Function Force Package
North Carolina Emergency Management
Hurricane Arthur - State Actions
Thursday July 3rd
Search and Rescue Resources
(2) Type II Swift Water Teams
(1) Type II Urban Search and
Rescue Team
Personnel Resources
(8) All Hazard Incident Management Team Personnel
(10) Overhead Team Personnel
DOT License and Theft personnel training NCNG
personnel on swift water operations
OEMS placed Medical Strike Team on alert
North Carolina Emergency Management
Hurricane Arthur - County Actions
Carteret
Thursday July 3rd
Control group meeting
EOC activation
Shelter Decisions
Possible commodity requests
Hyde
Control group meeting
Concern regarding potential impact at Ocracoke Island
Pender
Impending State of Emergency
Potential for shelter openings
North Carolina Emergency Management
Hurricane Arthur - County Impacts
Thursday July 3rd
Control Groups continue to meet in all
impacted counties
Closings
Counties with Evacuations
State Parks: Fort Fisher, Fort Macon, Carolina
Beach, Hammocks Beach, Jockey’s Ridge, Goose
Creek, Pettigrew
UNC Wilmington closing at 2 pm
Points of Distribution Open (5)
Carteret (4)
Dare (1)
Evacuations
2,000 youth from Pamlico to Wake
Curfews
Emerald Isle, Atlantic Beach, Indian Beach,
Ocracoke
North Carolina Emergency Management
Hurricane Arthur - County Impacts
Thursday July 3rd
Power Outages
Counties with Power Outages (Example)
Total: 5,185
New Hanover: 2,329
Airports
Delays and cancellations
at New Bern,
Jacksonville, and
Wilmington
North Carolina Emergency Management
Hurricane Arthur - County Impacts
Thursday July 3rd
NCEM has mapped 5.25
million structures over
500 sq ft through out the
state.
Potential for Flooded Buildings – 7 PM
Location/Elevation
When combined with
National Hurricane
Center's p-surge model
data it provides
awareness for possible
flooding hot-spots
North Carolina Emergency Management
Hurricane Arthur - Event Timeline
Thursday July 3rd
By the late evening hours
on July 3, the system
attained its peak winds of
100 mph as a Category 2
hurricane
Arthur made landfall at
11:15 pm over
Shackleford Banks
between Cape Lookout
and Beaufort
North Carolina Emergency Management
Hurricane Arthur - Event Timeline
Friday July 4th
North Carolina Emergency Management
Hurricane Arthur - State Actions
Friday July 4th
The State EOC is activated at a Level 3 – NCEM staff
and key SERT partners
NCNG Resources Demobilized by 4 pm
Search and Rescue Resources demobilized by 12 pm
Damage Surveys
Army Corps of Engineers, Civil Air Patrol, and FEMA Flying
Damage Surveys
Personnel Resources
(8) All Hazard Incident Management Team Personnel
(10) Overhead Team Personnel demobilizing by 5 pm
North Carolina Emergency Management
Hurricane Arthur - County Impacts
Friday July 4th
Most Counties experienced shelters
and EOCs closing throughout the day
States of Emergency being
terminated
Damage assessments being
conducted
Transportation
Goal was to have NC HWY 12/Bonner
Bridge open by July 5, 2014
Both were back open afternoon of July 5
North Carolina Emergency Management
Hurricane Arthur - County Impacts
Friday July 4th
Widespread power outages were
reported throughout coastal North
Carolina.
40,000+ at peak
Power out on Ocracoke Island
Surge flooding up to 4 to 5 feet above
normal was observed over the central
and northern Outer Banks with portions
of NC Highway 12 and U.S. Highway 64
closed in Dare County
Peak wind gust during the storm was
101 mph at Cape Lookout
North Carolina Emergency Management
Hurricane Arthur - Summary
SERT resources were prepositioned and ready to deploy
should Hurricane Arthur
become a major event
$2.3 million total damages
(primarily in Dare)
Could have been worse!
RCC East Major Tasks During
Event:
Creating Rescue Task Forces
with NC National Guard and
Swift Water Rescue Teams
Restoration of lifelines with
Ocracoke Island
Providing Overhead Team for
COOP
North Carolina Emergency Management
Questions?
Mike Daniska
NCEM/Asst. Dir. – Plans & HLS
(919) 825-2307
[email protected]
Doug Haas
NCEM/Area 4 Coordinator
(910) 791-5304
[email protected]
Katie Webster
NCEM/Weather Officer
(919) 825-2299
[email protected]
North Carolina Emergency Management
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Pender County
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840 Square Miles
Population 55600
Summer Time Grows to 100,000 or more
Past Storms Bertha, Fran, Floyd, Isabell, Irene
* Formed off the Florida Coast on June 30 as a TD.
* NC Coast in the Error Cone.
* Storm Forward movement slow.
* Forecasted to come close to shore.
* May not be a Hurricane before reaching NC.
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Arthur Becomes a TS July 1.
NC Coast Still in Error Cone.
Evacuation Timing ?
July 4th Weekend.
Go Time…
*
* Hurricane Plan
* Protective Actions Check list
* Special Needs Protective Actions
* Control Group Meetings
* Coordinating the Evacuation Process
* EOC Activation
* Call back Personnel
* Update Web Site
* State Conference calls
* Local Conference Calls
*
* Timing becoming a factor for all NC Counties.
* Protective Actions?
*
Pender County Tropical Updates
goes out to all Departments.
*
• Decision Time for Some NC Counties
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EOC Activation. ( Three Days Out)
Limited Staff.
Control Group Meetings. (County and Beach Towns)
Tropical Discussions with Local Weather Service.
Develop an Incident Action Plan.
Start moving access into place.
Special needs Population Evacuation.
Shelter Management.
Declaration of a State of Emergency.
General Population Evacuation.
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Arthur becomes a Hurricane.
Forecasted to be off Shore.
We were Lucky No Protective Actions.
NC Counties above us were not so Lucky.
Carteret, Hyde, and Dare.
High Winds in Excess of 100mph.
Beach Erosion and Road Wash Outs.
Counties above Carteret do not shelter in the County.
CRES Plan.
*
Hyde County (Ocracoke)
Carteret County
Dare County
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The Next Day
......
Questions