1. business and industrial

Job Description
Position Title:
Trade Management and Operational Support Assistant
Department:
Trade Management
Reporting To:
Manager: Trade Management (relevant to asset class), onto Regional Head
of Trade Management
Direct Reports:
None
Location:
London and Regional Offices as appropriate
Working Hours:
37.5 hours per week Monday to Friday, between the hours of 7.00 am – 6.00
pm (plus any additional hours required to fulfil the needs of the business)
Vacancy Type:
Fixed Term Contract & Permanent
Company Overview:
ICAP is a leading markets operator and provider of post trade risk mitigation and information services. Group
companies provide services that match buyers and sellers in the wholesale markets in interest rates, credit,
commodities, FX, emerging markets and equity derivatives through voice and electronic networks. Through
our post trade risk and information services we help our customers manage and mitigate risks in their portfolios.
For more information, please visit www.icap.com.
Role Summary:
This role sits within the Trade Management department and will work closely with the Trade Management
Manager and team to deliver a seamless service, both to internal stakeholders and customers. Each person
in the team has a good overview of all Name Give Up and Exchange based products, so that whilst each
member of staff may specialist in a given sub-set of products, they are able to provide cover, and undertake
cross-training, where appropriate.
Key Accountabilities:

Ensure all trades are processed, both from internal trade capture systems, into GUIBOS / TMS, and
externally to clients, via 3rd Party delivery mechanisms if necessary.

Ensure the delivery of confirmations for all trades, and that all confirmations are delivered to the
client, via either Fax or email (or alternative route, such as ACS).

Ensure all trades are executed and cleared in a timely manner, be that on exchange for our exchange
traded products, or registering the trade to the clearing venue, for each client to accept, and
managing exceptions, where appropriate.

Monitor trade flow throughout the day, to ensure timely delivery of all trades, via the various delivery
mechanisms, and ensure client response where appropriate.

Deal with and resolve any client and broker queries, and also ensure that the trade confirmations
received from 3rd party brokers, and overseas offices, match that which have been booked in our
systems.
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
Resolve any queries in relation to non-delivery of electronic confirmations, liaising with either the 3 rd
Party Vendor and / or the Operations Services team, to ensure delivery, amending the trade as
necessary, subsequent to any changes / permission being granted.

All actions, roles and responsibilities are undertaken, in accordance with globally agreed processes
and procedures.

Engage with global Trade management partners, ensuring dissemination of information, where
appropriate.

Ensure timely and accurate entry of trades into various clearing venues, as appropriate.

Provide oversight of strategic allocation of high risk options / futures trades, to reduce the risk of intraday margin calls, including being part of the escalation process for any potential issues that may
arise.

Oversight of clearing and reporting processes relating to options and futures errors or defaults.

Ensure that the daily and monthly Equity P&L reconciliations are completed for both ISL and LINK
cash Equities desks.

Ensure that the GCM accounts are reconciled and administered against our positions, and internal
records, regarding clearing fees, exchange fees, default or error positions, interest charges, fixed
fees, margin calls and collateral top ups.

Overview of external systems / platforms, such as Fidessa, Lisa, MarkitWire, Unavista, Bloomberg
“FIX” and “TOMS.”

Understand and support the Equity reporting requirements:
a) Exception management of failed MIFIC transaction reports
b) Escalation of Italian underlying errors to be reported to Italian authorities

Monitor the “Cross company matching tool” ensuring that trades with overseas offices match in a
timely manner and are delivered to MarkitWire of Reuters.

Monitor all electronic confirmation processes, via GenList, to ensure that clients are interacting with
the trades, in a timely manner.

With reference to the above point, and in relation to SEF executed trades, ensure that all trades are
cleared in a timely manner, escalating as appropriate, in accordance with the procedures defined.

Provide a report to BrokerTec each evening, to enable them to reconcile trade flow, and ensure all
trades have arrived into GUIBOS.

Reconcile Rematch trade details, and brokerage.

Provide various reports WMBA / Lebra each evening (EONIA, SONIA, RONIA).

Contact MarkitWire, where appropriate, to resolve any trades that cannot be delivered due to
permission / data issues.

Manual input of various Bond trades (including ICAP HongKong trades booked under London ISL).

Integrate into the UAT and post-release check out responsibilities for any subsequent GUI / TMS
releases.

Engage with the regional Operational Control team to ensure timely and accurate completion of the
RCSA process.

Arrange regular meetings and enhance the relationship, with the ICAP SEFs.

Fulfil any additional / ad hoc duties as required to meet the needs of the business.
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Person Specification:
Competencies:
 Good underlying knowledge of multiple asset classes, including Rates (Interest Rate Swaps,
Forward Rate Agreements, Interest Rate Derivatives etc.), FX (Spot, Forward FX, Non-Deliverable
Forwards), Fixed Incoming (Repo, OTC Bonds, Credit Default Swaps) and Equities.
 Strong organisational skills and ability to successfully manage tasks.
 Excellent written and verbal communication skills.
 Ability to prioritise and meet deadlines.
 Strong interpersonal skills, client service oriented and resilient.
 Conscientious, self-motivated and goal-oriented.
 Excellent attention to details.
 Maintain good working relationships and open communication with internal staff and customers.
Professional / Technical Skills:
 Skilled in Microsoft applications software (i.e. Word, Excel, PowerPoint, Outlook etc.)
 Understanding of Financial Services
 Ability to develop new skills and understand new technology as required.
Qualifications / Experience:
 Experience of managing trade flow, ideally from a financial services background, and be able to
show evidence with regards to product knowledge, and the ability to communicate effectively with
the front office (brokers).
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