IFS International Featured Standards IFS Conference Sofia 12th of May 2015 www.ifs-certification.com Overview • IFS General structure | 2 | www.ifs-certification.com IFS Development Acceptance … and many more food services, manufacturers, retailers and wholesalers around the world. | 3 | www.ifs-certification.com IFS General Structure IFS – Globally represented Berlin Germany Toronto Canada St. Louis USA Paris France Warsaw Poland Milan Italy Hefei China Dourados Brasil Santiago Chile | 4 | www.ifs-certification.com IFS General Structure IFS Management GmbH, Board & Committees IFS Management GmbH Board of Directors National Working Groups Germany, France, Italy, Spain, USA Technical Committee Retailers + Industry/Logistics providers/Food services + 4 Certification bodies) Sub WG Logistics Sub WG HPC Sub WG Examinat. Sub WG QA CBForum IFS Management Sub WG CB IFS Review Committee = Technical Committee + Sub WG CB | 5 | www.ifs-certification.com IFS General Structure IFS IT-Tools Workflow Certification Bodies • • Administration of audits Writing reports Ensure all data complete auditXpress Software IFS Database Getting reports and analyses Uploading reports as database files plus PDF documents Manufacturers Retailers Food Services Logistics Analyses and administration of audits Auditee | 6 | www.ifs-certification.com IFS General Structure IFS Integrity Program IFS Integrity Program Complaint management IFS Quality Management Preventive QA measures Investigation Audits direct decision of Level 3 breaches based on database analyses confirmed by the lawyer Surveillance audits Witness audit On-site Supplier audit CB Office audit IFS Quality Management sufficient evidence at hand/breach Level 1 or Level 2 probable Witness audit On-site Supplier audit CB Office audit Sanction committee Chairman lawyer | 7 Participant from retailers Participant from the industry Participant from CBs without right to vote | www.ifs-certification.com IFS Development | 8 | www.ifs-certification.com IFS Approach General Goals • Common safety and quality standards for products and services especially food • Reduction of the amount of audits per year • Qualified certification bodies and approval of competent auditors • Strong enforcement of legal compliance e.g. food law (traceability/ allergens e.g.) • Benchmarked by GFSI cost and time reduction Strategic Approach • IFS develops standards together with all stakeholders • IFS Standards cover safety, quality and legal compliance • IFS Standards are risk based • IFS will provide solution for the whole supply chain | 9 | www.ifs-certification.com Safety & Quality with a Purpose Match safety and quality with: Customer satisfaction assessment Research and development Good manufacturing practices Hygiene aspects Traceability Allergens Packaging material Describe a specific level to be fulfilled Implement food-legislation Designed to fit the customer’s demands Auditor examination and calibration training Database & Software Integrity Program With IFS your demonstarte that you are able to produce a safe product in line with the specification of your customers. | 10 | www.ifs-certification.com IFS Development IFS Standards since 2003 / Version 6 since 2009 / Version 1 Review process started in October 2014 | 11 since 2006 / Version 2.1 since 2013 / Version 1 since 2010 / version 2 since January 2014/ Version 1 since 2008 / Version 1 Review process on going since March 2014/ Version 1 non-accredited | www.ifs-certification.com IFS Development Facts and numbers 65 certification bodies over 1.000 through IFS approved auditors → round about 16.750 certified companies → 800 registered retailers & food services | 12 | www.ifs-certification.com IFS Development IFS Certificates 2011-2014 Born in Europe, used and developed worldwide Standard 2011 2012 2013 12-13 in % 2014 13 - 14 in % 11510 11908 12817 7.63% 13863 8.16% Logistics 757 806 964 19.60% 1333 38.28% Broker 274 405 531 31.11% 730 37.48% Cash & Carry 197 255 534 109.41% 640 19.85% 28 54 74 37.04% 146 97.3% 0 0 18 100% 38 111% 12766 13428 14920 11.00% 16750 12.27% Food HPC PACsecure Total | 13 | www.ifs-certification.com IFS Business Development IFS Certificates Europe 2013 / 2014 Belgium 473 / 485 41 / 48 14 / 26 Netherland 642 / 676 62 / 91 95 / 140 France 1573 / 1622 42 / 57 32 / 46 Spain 1731 / 1987 32 / 52 42 / 48 Logistics Germany 2598 / 2585 526 / 678 278 / 375 Broker Poland 520 / 609 28 / 42 3/3 Austria 389 / 408 49 / 80 21 / 27 Italy 2118 / 2452 46 / 70 19 / 25 | 14 Food Switzerland 182 / 172 11 / 17 4/6 How to read: Country Food 2013 / 2014 Logistics 2013 / 2014 Broker 2013 / 2014 | www.ifs-certification.com IFS Business Development Central and Eastern Europe General | 15 • In all CEE countries IFS infrastructure is implemented • Manufacturers already IFS certified • Main focus is to expand the market for IFS certificates • Tools • Conferences • Trainings • IFS SE-Tool (Global Markets) | www.ifs-certification.com IFS Business Development IFS Food certificates in CEE 2010 - 2014 Slovakia 2010 2011 2012 2013 2014 54 68 69 54 76 Slovenia 2010 2011 2012 2013 2014 40 42 46 53 57 | 16 Czech Republic 2010 260 2011 273 2012 260 2013 297 2014 333 Poland 2010 2011 2012 2013 2014 366 434 476 520 609 Hungary 2010 2011 2012 2013 2014 249 237 264 294 360 Romania 2010 58 2011 72 2012 95 2013 101 2014 141 Croatia 2010 2011 2012 2013 2014 12 16 24 54 76 Bulgaria 2010 63 2011 81 2012 113 2013 115 2014 145 | www.ifs-certification.com IFS Standards General idea | 17 | www.ifs-certification.com IFS Scheme Structure All IFS Standards follow same flow Part 1 Audit protocol P1 Annex 1 Clarification for scope application of the different IFS standards P2 Annex 1 Glossary Part 2 Requirements P1 Annex 2 Certification process P1 Annex 3 Product scopes and Technology scopes P2 Annex 2 Compulsory fields to be completed by the auditor P4 Annex 1 Audit cover page Part 3 Requirements for AB, CB & auditors P3 Annex 1 Product and Technology scopes Part 4 IFS report P4 Annex 2 Audit report AuditXpress P4 Annex 4 Generic IFS certificate P4 Annex 3 Action plan | 18 | www.ifs-certification.com 18 IFS Scoring System Deviation Result Explanation A Perfect +20 Points B Nearly perfect - Deviation – Included KO + 15 Points C Deviation – Basic + 5 Points D Deviation – not implemented or not working- -20 Points Non-conformity Result Explanation Major Non-conformity = Corrective Actions before certificate if only one major if more than one NO Result Explanation KO Non-conformity = No Certification (10 KO’s) | 19 Non-compliance with a requirement but there is no impact on food safety related to products and processes. Any score less than A must be described thoroughly by the auditor; Compulsory fields Non-fulfilment of a specified requirement. Non-conformity can be given in non respect of legislation, law, food safety, internal dysfunctions and customer issues. Certification Levels >75% = Foundation Level >95% = Higher Level | www.ifs-certification.com Audit & Certification Process Opening meeting Company project Document evaluation On-site assessment IFS Certification Body Audit conclusions Closing meeting Detailed contract review Audit scope IFS audit Audit duration Time schedule Pre-report Audit date Proposed Action plan Action plan validation Review Assessment of the full report Decision for certification | 20 | www.ifs-certification.com IFS General Benefits The same implementation benefits across all IFS standards Corrective action plan is first step for continues improvement process Up to 12-months to make corrective actions Risk-based, non-prescriptive Developed and steered by the industry for which they apply Guidelines written by IFS experts Cost reduction Proven business driving benefits | 21 | www.ifs-certification.com IFS Global Markets The entry tool | 22 | www.ifs-certification.com IFS Global Markets - Food M The IFS Global Markets - Tool “The IFS Global Markets program is a tool for small and/or less developed companies to generate an effective food safety and quality management system through a systematic approach of continuous improvement.” Source: GFSI Global Markets introduction | 23 | www.ifs-certification.com The IFS Global Market – Tool Comparison: Number of Requirements Level 100% IFS Food 6 12 Months 50% 12 Months 30% IFS Global Markets: Basic Level Checklist = ~ 30 % of IFS Food 6 | 24 IFS Global Markets: GFSI Guidance Document Requirements (6.1th Edition) Part III Basic Level + Intermediate Level Checklist = ~ 50 % of IFS Food 6 | www.ifs-certification.com IFS Global Markets - Food Structure of the IFS Global Markets - Food Basic Level Intermediate Level 51 Requirements in IFS GM Basic Level 54 Requirements in IFS GM Intermediate Level Including 12 „Must Have“ Requirements Including 12 „Must Have“ Requirements + Basic Level Requirements | 25 | www.ifs-certification.com IFS Global Markets - Food Evaluation System: IFS Global Markets - Food Regular requirements Result Description points A Full compliance 20 points B (Deviation) Almost full compliance 15 points C (Deviation) Small part of the Requirement has been implemented. 5 points D (Deviation) Requirement has not been implemented. 0 points N/A Not applicable N/A Requirements will be excluded from the final scoring „Must Have“ requirements Result Description points A Full compliance 20 points B (Deviation) Almost full compliance 15 points C (Deviation) Small part of the Requirement has been implemented. Major (Deviation) Requirement has not been implemented. 10 % of possible total amount is subtracted. N/A Not applicable N/A Requirements will be excluded from the final scoring | 26 5 points | www.ifs-certification.com IFS Global Markets - Food Chapters of the Basic Level B.A : Food Safety Management Systems Specifications including product release (6) Traceability (5) Food Safety Incident Management (4) Control of non-conforming product (2) Corrective Action (2) B.B : Good Manufacturing Practices (GMPs) Personal Hygiene (6) Facility Environment (6) Cleaning & Disinfection (3) Product Contamination Control (2) Pest Control (3) Water Quality (2) B.C : Control of Food Hazards – general and Specific | 27 Control of Food Hazards (5) Control of Allergens (5) | www.ifs-certification.com IFS Global Markets - Food Chapters of the Intermediate Level I.A : Food Safety Management Systems Management Responsibility (2) General Documentation Requirements (1) Procedures (2) Complaint Handling (2) Control of Measuring & Monitoring Devices (2) Product Analysis (2) Purchasing (1) Supplier Approval and Performance Monitoring (2) Training (4) I.B : Good Manufacturing Practices (GMPs) Facility and Equipment Maintenance (5) Staff Facilities (4) Waste Management (2) Storage and Transport (9) I.C : HACCP and Additional Requirements | 28 HACCP (13) Food Defense (3) | www.ifs-certification.com IFS Global Markets - Food Standard and Guidelines The IFS Global Markets – Food program and the assessor guideline can be downloaded free of charge from the IFS website. | 29 | www.ifs-certification.com IFS Global Markets - Food Trainings All information about the IFS Global Markets trainings are available on or can be found via the IFS website (program, venue, etc.). | 30 | www.ifs-certification.com IFS Global Markets - Food Example: Network CEE IFS Trainers and Training Service Providers, which offer training in local language in CEE | 31 | ITC | Berlin | 16.09.14 | www.ifs-certification.com IFS Global Markets - Food List of CBs and ASPs All information about the IFS Global Markets – Food Certification Bodies and Assessment Service Provider are available on the IFS website. | 32 | www.ifs-certification.com IFS Global Markets - Food Software auditXpressTM auditXpressTM for IFS Global Markets is available with the checklist in english, french, spanish, portuguese, german, russian, italian,... 149,- € fix price/licence for all users | 33 | www.ifs-certification.com IFS Global Markets - Food Brochures What is new and who can help? | 34 Information for assessment service companies | www.ifs-certification.com IFS Global Markets - Food The whole IFS Tool…. • IFS Global Markets Program and guideline available in several languages Documents • Training material developed for industry and IFS GM assessors Training Software + Database Communication | 35 • Software available in english Checklist available in several languages • Database includes ASP already • 25,- € fee for every uploaded IFS Global Marktes report • IFS Conferences • Kick-off meetings in several countries with several retailers • IFS Supplier Days • IFS Brochures | www.ifs-certification.com IFS Global Markets - Food Case Study METRO, Bulgaria & Serbia Project data 2010 - 2015 Bulgaria Serbia Number of assessments 174 460 Number of assessed suppliers 125 321 Private label suppliers to METRO February 2015 115 73 Number of certifified private label suppliers 02/2015 108 70 Number of private label suppliers now operating at Basic level 02/2015 2 3 Number of private label suppliers now operating at Intermediate level 02/2015 5 0 The experience of METRO in Serbia, where they initially tried to involve their branded food manufacture as well as their private label suppliers, resulted in an important finding. Unless there is a requirement for certification from all retailers in a particular market, branded manufacturers are unlikely to engage with the process. | 36 | www.ifs-certification.com Benefits IFS Efficiency Study | 37 | www.ifs-certification.com IFS Business Development 2009 IFS efficiency study Did the introduction of IFS Food in your company result in an increase in operating results and/or turnover? Increase in turnover up to 10% 55% Increase in turnover between 10% and 20% 14% Increase in operating results up to 10% 62% | 38 | www.ifs-certification.com IFS Business Development Proven efficiencies 2009 IFS efficiency study Companies, that successfully implemented IFS Food observed significant reductions in the following areas: Recalls 17% Complaints 27% Legal requirements 51% Internal error rate 40% | 39 | www.ifs-certification.com 39 IFS Business Development - Results 2009 IFS efficiency study Success is not a secret | 40 In general, companies are satisfied with IFS. In particular, SMEs appreciate the standard. Implementation and maintenance costs for IFS may be higher due to the required investments. The introduction of the IFS has improved competitiveness. Customer relations have improved as well. Costs for defects have been minimized because the QM systems gained a stronger position with the introduction of IFS. | www.ifs-certification.com IFS open the EU-Market | 41 | www.ifs-certification.com IFS Business Development IFS Certificates open European Market 1. 2. 3. 4. | 42 IFS certification entrance requirement for delivering the most European retailers Europeanwide acceptance by the most retailers & wholesaler Some retailers which are in Bulgaria also in a lot of other European countries activ One IFS-certification opens a lot of other markets | www.ifs-certification.com www.ifs-certification.com | 43 | www.ifs-certification.com Thank you very much for your attention Stephan Tromp Managing Director [email protected] www.ifs-certification.com To g e t h e r s u c c e s s f u l l y www.ifs-certification.com
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