INTRODUCTION
EMERGENCY MANAGEMENT
The 13NEWS NOW Weather Authority is honored to provide the most comprehensive hurricane guide in Hampton
Roads, giving you vital information you need when planning and preparing to protect your family and property.
In the event of a life-threatening
emergency, dial 911.
The 13NEWS NOW Weather Authority team is proud to
be the team you know! The only local broadcast team with
unmatched experience, uniquely qualified to prepare you
and your family for approaching storms, truly honored to
deliver the necessary coverage you expect and trust from
the 13NEWS NOW Weather Authority.
VIRGINIA
Please spend time with your family to review this hurricane
guide. Identify evacuation routes on pages 14 through 17
for detailed information to help keep you and your family
safe in the event of an approaching hurricane or severe
tropical storm.
Also, make sure to visit the WVEC.COM Hurricane
Center at: www.wvec.com/weather/hurricane/. It is
one of the most popular and informative sites available to
Hampton Roads and Northeast North Carolina residents.
I’ve always made it a point to remind my family, friends and
viewers that the best advice is to prepare for the worst
but hope for the best. So, when severe weather threatens
Hampton Roads, turn to the team with unmatched experience, the team you know and trust to keep you informed.
Thank you for making the 13NEWS NOW Weather
Authority your choice for the latest hurricane forecasts and
information.
13NEWS NOW Weather Authority Chief Meteorologist
Jeff Lawson
Art Direction, Design & Editing
Kathleen King
Executive News Director
Doug Wieder
Graphic Support
Robert Rangel
Evan Muller
Director of Digital Media
Pete McElveen
Meteorologists
Jeff Lawson
Craig Moeller
Evan Stewart
Julie Wilcox
Controller
Chris Parker
Contributing Support
Elizabeth Fimian
Leah Petteway
Local Sales Managers
Jennifer Schulte
John Witte
Use these numbers for general information and
non-life threatening emergencies.
Accomack County
Chesapeake
Chincoteague
Franklin
Gloucester
Hampton
Isle of Wight County
James City County
Mathews County
Newport News
Norfolk
Northampton County
Poquoson
Portsmouth
Southampton County
Suffolk
Surry County
Virginia Beach
Williamsburg
York County
(757) 789-3610
(757) 382-2489
(757) 336-6519
(757) 562-8581
(804) 693-1390
(757) 727-6111
(757) 365-6308
(757) 564-2140
(804) 725-7177
(757) 269-2912
(757) 441-5600
(757) 678-0411
(757) 868-3000
(757) 393-8338
(757) 653-2100
(757) 514-4536
(757) 294-5320
(757) 385-5000
(757) 259-7200
(757) 890-3600
VAEmergency.com
ReadyVirginia.gov
Director of Technology
Keith O’Malley
Director of Creative Services
Ed Tudor
Director of Sales & Marketing
Kari Jacobs
President & General Manager, WVEC-TV13
Brad Ramsey
Account Executives
Sandy Paxson
Camille Vaughan
WVEC.COM Sales Manager
Jeff Leichnitz
Disclaimer
The 13NEWS NOW Hurricane Guide 2013 Edition print magazine is created by WVEC-TV13, a BELO
subsidiary. WVEC-TV13 does not verify any claims or other information appearing in any of the advertisements
or content contained in the publication, and cannot take any responsibility for any losses or other damages incurred by readers in reliance on such advertisements and content. Readers of this guide and visitors to WVEC.
COM are highly recommended to pursue and review regional and local emergency preparedness plans issued
by the States of Virginia and North Carolina.
NORTH CAROLINA
Camden County
Chowan County
Currituck County
Dare County
Gates County
Hertford County
Northampton County Pasquotank County
Perquimans County
(252) 335-4444
(252) 482-8484
(252) 232-2115
(252) 475-5655
(252) 357-0210
(252) 358-7861
(252) 534-6811
(252) 335-4444
(252) 426-7029
NCEm.org
ReadyNC.org
All text and layout is the copyright of WVEC-TV13. Nothing in this magazine may be reproduced in whole or
part without the written permission of WVEC-TV13. Although the magazine has endeavoured to ensure all
information is correct at time of print, availability may change.
3
MUST-HAVE SUPPLIES
These are essential supplies that every home
should have on hand in the event of a hurricane
or other disaster. Keep them in large plastic
bins that are easily accessible.
Remember to check the expiration dates on
all food and medical supplies periodically and
replace them as needed.
These supplies can be crucial for those who
evacuate and those who stay in their homes or
shelters.
XX
XX
XX
XX
XX
XX
XX
XX
XX
XX
XX
XX
XX
XX
XX
XX
XX
XX
4
Water (one gallon per person per day for at
least three days). Store in plastic containers.
Food: Canned meats, fruits, vegetables
soups, dried fruits, nuts, cereal, crackers, cookies, peanut butter and jelly, baby food
and/or formula
Drinks: Coffee, tea, powdered drinks, powdered, evaporated or boxed milk
Medical: First-aid kit, prescription drugs
(two-week supply), aspirin or non-aspirin
pain reliever, anti-diarrhea medication, laxatives, antacid, denture needs, extra pair of eyeglasses, contact lenses and supplies
Hygiene: Toilet paper, towelettes, feminine
supplies, anti-bacterial wipes, diapers and
baby wipes, soap, liquid detergent, disinfectant, chlorine bleach, tincture of iodine,
water purification tablets
Plastic bucket with lid, ice chest or cooler
Mess kits, paper cups, plates and plastic
utensils
Flashlights, solar lights or glow sticks
Cell phone with wall, USB and car chargers
Battery-operated radio, TV and clock
Extra batteries and bulbs
Cash or Travelers Checks, change (ATM
machines may not have power to operate)
Disposable gloves
Dust masks
Plastic garbage bags and ties
Manual can-opener
Utility knife
Fire extinguisher (small canister ABC type)
XX Tools, including shut-off wrench, pliers, nails,
rope, small hammer
XX Outdoor extension cord
XX Duct or masking tape
XX Compass and whistle
XX Matches in waterproof container
XX Aluminum foil
XX Fuel for generators and cars in approved
containers
XX Sterno, propane gas, charcoal, lighter fluid
XX Plastic storage containers
XX Signal flare
XX Paper, pencil, needles, thread
XX Medicine dropper
XX Insect repellent and sunscreen
XX Camera and film/memory card
XX Tent and plastic sheeting or tarps
XX Map of the area (for shelter locations)
XX One complete set of clothing per person,
including hat, sturdy shoes, work boots,
work gloves, rain gear
XX Blankets or sleeping bag
XX Inflatable floats (can be used as bedding or
as an emergency flotation device)
XX Sunglasses
XX Copies of property, health, auto and life
insurance policy information
XX Current photos of family members and pets
XX Copies of any other important documents
SEPTEMBER IS NATIONAL
PREPAREDNESS MONTH
ready.gov
readyvirginia.gov
YOUR FAMILY PLAN
Update Your Family Plan every year before hurricane season. Everyone should have a role in
the plan, including children. Keep a checklist of
Your Family Plan items and check it periodically
during hurricane season.
XX Know your home’s vulnerability to storm
surge, flooding and wind.
XX Know where you will evacuate to. Share the
name, address and phone number with your
family.
XX Locate a safe room or safest areas in your
home, usually an interior room on the lowest floor with no windows or exterior walls
that can provide a second level of protection from airborne debris. In a multiple story
home, the area beneath a stairwell is a good
safe room. Closets, bathrooms and utility
rooms are other options.
XX Store your disaster supplies and emergency items that will provide for your
family during a disaster in the safe room.
XX Determine escape routes from your home
and places to meet.
XX Know plans for your pets if you stay or
evacuate (pets are not allowed in shelters).
Ask your veterinarian or humane society
about microchipping your pets in case they
are separated from you during a disaster.
Have photos of your pets for identification
purposes.
XX Have an out-of-state friend as a family contact so all your family members have a single
point of contact.
XX Post emergency telephone numbers by your
phones and make sure your children know
how and when to call 911.
XX Plan to safeguard your home. Check or purchase storm shutters or purchase, cut and
store 1/2” or thicker plywood.
XX Check your insurance coverage. Flood
damage is not usually covered by standard
homeowner’s insurance and must be purchased separately.
XX If a family member requires life support
equipment, make plans for them. Register
with your city or county office of Emergency
Management for a Special Care shelter.
Bring supplies and medication for three
days and special equipment. Ask your
medical supply vendor about any services
they provide in the event of a hurricane and/
or power failure.
XX Put valuables, photos and copies of important papers in waterproof bags and store
them in a safe place (i.e. safe deposit box),
including photos of the exterior and interior or your home, photocopies of driver’s
licenses, list of medications, important
names, addresses, phone numbers (doctors, lawyers, insurance agents, family and
friends), account numbers and policy numbers (health, flood, auto and home). Also
make copies of treasured family photos and
keep a backup of your computer data to
help prevent total loss.
XX Stock and periodically evaulate your MustHave Supplies
XX Use a NOAA weather radio and change the
batteries every six months.
13NEWS NOW MOBILE APPS
Stay informed anywhere, any time with 13NEWS NOW’s
Mobile Apps. Up-to-the-minute news, weather, and traffic
coverage, helping to keep you safe before, during, and
after the storm. Available for iOS and Android devices.
13NEWS Mobile
13NEWS Mobile (iPad)
WeatherCaster
13NEWS Traffic
5
BEFORE THE STORM
XX Review your Family Plan or create one.
XX Clear loose and/or clogged rain gutters and
downspouts. Keep trees and shrubbery trimmed
of deadwood.
XX Learn evacuation routes and locations of shelters.
XX Inventory and stock Must-Have Supplies.
WHEN A HURRICANE WATCH IS ISSUED
XX Check often for official bulletins on 13NEWS
NOW, WVEC.COM, local radio stations and
NOAA radio.
XX Activate your Family Plan. Protective measures
should be initiated, especially those actions that
require extra time (i.e. securing a boat, leaving a
barrier island, etc.)
XX Fill gas in car. Never let the tank get below half
full.
XX Check mobile home tie downs.
XX Moor small craft or move to safe shelter.
XX Secure lawn furniture and other loose material
outdoors (or bring inside).
XX Board or shutter windows to prevent shattering.
XX Wedge sliding glass doors to prevent lifting from
their tracks.
WHEN A HURRICANE WARNING IS ISSUED
XX Stay tuned to official bulletins on 13NEWS
NOW, WVEC.COM, radio or NOAA radio. Use
your family plan.
XX Determine the safest place to be.
IF YOU ARE EVACUATING
XX Check with your city or county Office of Emergency Management, watch 13NEWS NOW
or log on to WVEC.COM to see if you need to
evacuate. If you do, decide if your family can stay
with friends or relatives outside evacuation zones
who live in a hurricane-safe house.
XX Leave early, in daylight if possible to avoid traffic
and darkness. Shut off water and electricity at
main stations. Lock up house.
XX Drive carefully to the nearest designated shelter
using recommended evacuation routes.
IF YOU ARE NOT EVACUATING
XX
XX
XX
XX
XX
Know your safe room.
Move valuables to upper floors if possible.
Bring pets inside.
Fill containers and/or bathtub with drinking water.
Turn up refrigerator to maximum cold and don’t
open unless necessary.
XX Use phone only for emergencies.
XX Stay indoors on the downwind side of house
away from windows.
6
DURING THE STORM
XX Go to your safe location and stay there even if
you hear breaking glass.
XX Stay indoors until the storm has passed. Some
people assume the storm has passed, but it is
possible it is the eye of the storm instead.
XX If possible, stay tuned to 13NEWS NOW or log
on to WVEC.COM for continuing weather coverage and updates.
XX Turn off circuit breakers before the power goes
out. Leave one circuit breaker on with a lamp so
you will know when power has resumed.
XX Use flashlights, not candles or kerosene lamps
during a storm.
XX Do not expose yourself to the hurricane’s winds.
XX Place animals in carriers for their protection.
XX If your house starts to break apart, cover yourself
with a mattress. If your safe room is in a bathroom
with a bathtub, get in the tub under a mattress.
XX Use the phone for urgent calls only. Don’t use the
phone if you hear thunder because lightning may
be nearby.
XX If you’re in a very tall building, avoid the top floors
as wind speeds are stronger the higher you go.
Go to a safe room. Use extreme caution.
AFTER THE STORM
XX Inspect your home for damage. Take photos of
damaged areas and possessions. If your house is
heavily damaged, get out until it is inspected by
officials.
XX Call your out-of-town emergency contact and communicate that you’re all right.
XX Find the fire extinguisher before turning on the
power.
XX Stay away from all downed power lines and
standing water. Report downed or sparking
power lines, broken and damaged gas or water
mains. Do not pile debris near power lines.
XX Avoid driving because of debris and road blockage.
XX Do not drink tap water until officials announce it
is safe.
XX If filing a claim, contact your insurance agent as
soon as possible with an address and phone
number to reach you.
XX Consult the safety manual that came with your
chainsaw. Wear protective gear. Carry the saw
with the engine off. Cut fallen tree limbs into
pieces 4’ or less.
XX Place garbage in clear, heavy-duty tied bags and
limit weight to 50 lbs.
POWER OUTAGE SAFETY
XX Use a flashlight or battery-operated lantern
for emergency lighting, not candles.
XX Turn off electrical equipment you were using
when the power went out.
XX Avoid opening the refrigerator and freezer.
XX If you use a computer, keep files and operating systems backed up regularly, either on
recordable CDs, DVDs, external hard drive,
or remote backup service. If you must evacuate, take the backup files with you. Consider
buying extra batteries and a power converter
if you use a laptop computer.
XX Get a high quality surge protector for all of
your computer and home theater equipment.
XX If you have an electric garage door opener,
find out where the manual release lever is
located.
XX Have a standard corded telephone or cell
phone that doesn’t require electricity.
FLOOD SAFETY
SAFETY RULES
XX Avoid or leave areas subject to sudden flooding. These include dips and low-lying spots.
XX Avoid already flooded and high velocity
flow areas. Do not attempt to cross flowing
streams.
XX Never drive through flooded roadways as
the depth of the water is not always obvious.
Turn around and go another way. If the vehicle
stalls, leave it immediately and seek higher
ground. Rapidly rising water may engulf the
vehicle and its occupants, sweeping them
away.
XX Use caution at night when it is more difficult to
recognize flood dangers.
XX Do not camp or park your vehicle along
streams, particularly during threatening conditions.
XX Children should never play with high water,
storm drains or viaducts.
AFTER THE FLOOD
GENERATOR SAFETY
XX Buy a generator that is listed with the Underwriter’s Laboratory (UL) or Factory Mutual (FM).
XX If you use a generator, connect the equipment
you want to power directly to the outlets on
the generator. Do not connect a generator to a
home’s electrical system.
XX Follow generator directions. Do not use indoors, including inside a garage, due to dangerous carbon monoxide buildup. Have adequate ventilation and follow proper refueling
practices.
XX Be sure to let the generator cool down before
refueling.
WATER SAFETY
XX To treat water, first filter the water using a
piece of cloth or coffee filter to remove solid
particles.
XX Bring it to a rolling boil for one full minute and
cool 30 minutes or;
XX Add 12 drops of 2% tincture of iodine per
gallon or;
XX Add 16 drops of unscented liquid chlorine
bleach per one gallon of water. Let stand 30
minutes or;
XX Use water purification tablets.
XX If fresh food has come into contact with floodwaters, throw it out.
XX Boil drinking water before using. Wells should
be pumped out and the water tested for purity
before drinking. Call your public health authority for more information.
XX Seek necessary medical care at the nearest hospital. Food, clothing, shelter and first aid
are available from the American Red Cross
and other relief organizations.
XX Do not visit disaster areas. Your presence
might hamper rescue and other emergency
operations.
XX Electrical equipment should be checked and
dried before being returned to service.
XX Use flashlights (not lanterns, torches or
matches) to examine buildings. Flammables
may be inside.
XX Report broken utility lines to appropriate authorities.
JOIN THE CONVERSATION
7
PETS AND HURRICANES
KIDS AND HURRICANES
In recent years, providing for pets during a disaster such
as a hurricane has become a concern for pet owners.
These tips will help you prepare before hurricanes strike to
protect your best friends.
Preparing for a hurricane or other natural disasters can be
stressful, but factor in keeping kids occupied and the challenge is even greater. Here are a few tips to help you get
prepared.
XX No pet should be left outside during a hurricane.
XX Prepare a pet disaster kit and keep it in a plastic tub
that is easily portable. An ideal kit should include:
XX Food and water for five days (per pet) and a
manual can opener if your pet eats canned food.
XX Medications and medical records in a watertight
bag.
XX A pet first aid book and supplies could save their
life.
XX Cat litter box, litter, scoop, and plastic bags for
waste.
XX Strong leashes, harnesses and carriers to transport pets so they do not escape. Carriers should
be large enough for your pet to stand up and lie
down comfortably, as they may be confined for
long periods of time. Include blankets or towels
for bedding.
XX Current photos and descriptions of your pets to
help if you are separated and to prove ownership
if found.
XX Beds and favorite toys to help ease anxiety.
XX Written information about your pet’s feeding
schedule, medical conditions, behavior issues
and the name and number of your veterinarian.
XX Consult your vet about the possibility of using sedatives to ease their distress if severe weather frightens
them.
XX Pets are not allowed in most shelters, so if you must
evacuate with your pet, know ahead of time what
hotels or shelters will accommodate pets during an
emergency. Consider boarding your pets at a kennel
in a safe location or with a friend or relative out of the
area. If you are leaving for only a few hours, take your
pets with you. You may be gone much longer than you
planned.
XX Be sure each pet has proper identification such as
collars with their name and your contact information
on them. Have your pets microchipped by your vet
or local humane society. These tiny chips, embedded
under the skin, can be scanned if your pet is found.
XX If you have no other choice but to leave your pets at
home, see if neighbors who are staying behind can
care for them. Leave enough food and water for a
week. Pets can panic and escape during a storm
through broken windows, open doors and damaged
fences.
XX After a hurricane, do not allow your pet to wander
loose. They can become disoriented and lost if there
has been damage to your area. Keep pets on a leash
until everything is back to normal. Your pets may be
more stressed after a hurricane than you think they
are, so keep an eye on them for behavioral and health
problems.
XX Make sure any favorite stuffed toys, pillows or blankets
are in your survival kit. Hurricanes are very scary and it’s
important to help kids feel secure.
XX Be sure to stock up and pack sanitary supplies for little
ones including diapers, pull-ups, wipes, toilet paper and
tissues.
XX Make sure you have kids’ medications along with a few
basic first aid supplies including band-aids and pain
reliever.
XX Have each child pack a special waterproof box of special
mementos and treasures. Include photos of family, pets or
special friends.
XX Going without lights or TV can be stressful for kids. Make
an art kit and include crayons, pencils, markers, scissors,
glue and lots of paper to help them pass the time.
XX Cards, jacks, dominoes, and board games such as checkers are a great way keep their mind off the hurricane and
play together.
XX Smartphones and tablets will run out of power quickly if
a child is playing games on them to pass the time. Limit
their time on those devices as much as possible so they
can be used in case of an emergency.
XX Most disaster relief food supplies like peanut butter are
very kid friendly, but you might also want to include their
favorite non-perishable snacks and juice boxes along with
your own food and water.
XX Pack a few extra flashlights and batteries. When the lights
are out kids can shine the flashlight on the wall and make
funny shadows or play “I Spy” in the dark by shining a
flashlight on a particular item in the room.
XX There are several kid-friendly websites you and your family can visit to help your children understand hurricanes. Knowing what causes hurricanes and why we
should prepare for them may help ease their anxiety and
encourage them to help with your family’s disaster planning.
8
www.ready.gov/kids
www.nws.noaa.gov/om/reachout/hurricane.shtml
kids.earth.nasa.gov/archive/hurricane/
www.weatherwizkids.com/weather-hurricane.htm
9
USING THIS TRACKING CHART
Watch the 13NEWS NOW Weather Authority Team for up to the-minute storm positions, given in latitude and longitude. Lines
of Latitude run horizontally and are used to
find north/south, or vertical positions on your
tracking map. Lines of Longitude run vertically
and are used to find the east/west or horizontal position on your tracking map.
10
2013 ATLANTIC HURRICANE NAMES
Andrea
Barry
Chantal
Dorian
Erin
Fernand
Gabrielle
Humberto
Ingrid
Jerry
Karen
Lorenzo
Melissa
Nestor
Olga
Pablo
Rebekah
Sebastien
Tanya
Van
Wendy
HURRICANE TRACKING CHART
TERMINOLOGY
Eye - The roughly circular area of
comparatively light winds that
encompasses the center of a severe
tropical cyclone. The eye is either
completely or partially surrounded
by the eyewall cloud.
Hurricane / Typhoon - A tropical cyclone in which the maximum
sustained surface wind 74 mph or
more. The term hurricane is used in
the Western Hemisphere and the
term typhoon is used in the Eastern
Hemisphere.
Hurricane Season - The portion
of the year having a relatively high
incidence of hurricanes. Hurricane
season in the Atlantic, Caribbean,
and Gulf of Mexico runs from June 1
to November 30.
Hurricane Warning - Sustained
winds of 74 mph or higher are
expected somewhere within the
specified area within 36 hours.
Hurricane Watch - Sustained
winds of 74 mph or or higher are
possible within the specified area
within 48 hours.
Landfall - The intersection of the
surface center of a tropical cyclone
with a coastline.
Storm Surge - An abnormal rise in
sea level accompanying a hurricane
or other intense storm. This surge is
in addition to normal tide levels.
Tropical Depression - A tropical cyclone in which the maximum
sustained surface wind speed 38
mph or less.
Tropical Storm - A tropical cyclone in which the maximum sustained surface wind speed ranges
from 39 to 73 mph.
Tropical Storm Warning - Sustained winds of 39 to 73 mph are
expected somewhere within the
specified area within 36 hours.
Tropical Storm Watch - Sustained winds of 39 to 73 mph are
possible within the specified area
within 48 hours.
11
Chief Meteorologist JEFF LAWSON
@13JeffLawson
B.S. Meteorology - The Penn State University
Jeff interned in college with the National Weather Service and
NOAA. He helped develop the Dvorak Scale, used to classify
the strength of tropical systems and hurricanes. He has had
extensive training in the field of hurricane prediction.
Jeff and his wife have three children. He enjoys working out
and is a runner and cyclist.
Meteorologist EVAN STEWART
@13EvanStewart
B.S. Meteorology - North Carolina State University
A Hampton Roads native, Evan studied math, physics, and
communication along with meteorology in college to better understand and communicate the science of weather. He has been
the computer system specialist on the 13NEWS NOW Weather
Authority team for nearly twenty years.
In his spare time, Evan enjoys eating out at the many great local
restaurants in Hampton Roads and volunteers with youth activities such as the 4-H Club in his home city of Chesapeake.
12
Meteorologist CRAIG MOELLER
@13CraigMoeller
B.S. Atmospheric Science - Missouri University
During Craig’s career, he has covered weather events
such as the Great Midwestern Flood of 1993 in
Missouri, winter storms, avalanches, canyon winds
and dangerous smog in Salt Lake City, and several
hurricanes in Hampton Roads.
Craig and his wife have three sons. He coaches several youth sports teams, sings and plays guitar, and enjoys fitness training.
Meteorologist JULIE WILCOX
@13JulieWilcox
B.S. Meteorology - Texas A&M University
Julie enjoys the challenges of forecasting the variety of
weather we experience here in Hampton Roads. She
grew up in the Northeast, went to school in the deep
south and is happy here between those climate extremes.
She visits schools throughout the area, teaching kids
about weather.
Away from work, she and her husband enjoy exploring
all there is to do locally and being doting parents to their
adopted cats, Summer, Autumn, and Savvy.
Watch - Storm or storm conditions pose a threat to specific areas generally
within 36 hours.
Warning - Storm or storm conditions will affect a specified area within 24
hours or less.
FLOOD INSURANCE
PROTECTING YOUR PROPERTY
XX Flooding, especially in Hampton Roads, can
occur any time of the year, not just during hurricane season. Over 90% of all natural disasters
in the United States involve flooding.
XX Basic homeowner’s policies do not cover flooding. Flood insurance covers damage to your
home and possessions from rising water and
mudflow. You should also check your homeowner’s policy to make sure you know what kind of
other water damage will be covered. Do not be
afraid to ask your agent specific questions.
XX Renters should consider purchasing flood
insurance in addition to renters insurance, to
protect personal possessions.
XX You don’t need to negotiate price because premiums for flood insurance are set by the U.S.
Government. Flood insurance will pay a claim
for damage even if a federal disaster area is not
declared.
XX In Hampton Roads, many Emergency Management officials recommend that you purchase
flood insurance even if you are not in a designated flood plain. Because of the close proximity of so many homes to many coastal areas,
there is a greater likelihood of storm surges and
heavy flooding.
XX The cost of flood insurance depends upon the
location of your home. The maximum amount of
coverage available from a National Flood Insurance Program policy is $250,000.
XX All of the emergency services offices in Hampton Roads have maps of flood plains available
so that you can check to see how vulnerable
your home might be.
XX Even though the U.S. Government regulates the
price, they do not sell flood insurance. It must
be purchased through an authorized agent.
XX Don’t wait until the last minute to buy flood insurance. The policy must be in place at least 30
days before the coverage is viable and a claim
can be filed.
XX When filing a claim you will need lots of documentation since insurance will usually only pay
for damage from rising water and mudflow and
not damage caused by blowing rain. This can
be hard to determine after a hurricane.
XX Photograph your home and your possessions
before the storm, and then if possible and with
safety in mind, take pictures while the water is
rising. If you have to evacuate, take more pictures as soon as you return before anything is
moved or altered.
INSURANCE POLICIES
A good homeowner’s (or renter’s) insurance policy is
critical to recovering from a severe hurricane. Discuss
the following with your insurance representative:
XX Valuation of land and structure. Ask about policy
and exclusions.
XX Valuation on home contents. Prepare a complete
home inventory. Take photos or video where possible. Store the information at the office or in a
safe deposit box.
XX Ask if your policy covers the value (replacement
cost less depreciation) or replacement cost.
XX Is it worth picking up riders on special items?
XX Do you need flood insurance? Even if you do
not live in a designated flood zone, inquire about
flood insurance.
XX Do you require a windstorm insurance policy?
XX Does your policy cover relocation costs?
XX Does your policy cover tree removal if the trees
have not hit or damaged your home?
AFTER A HURRICANE
XX Take photos of damaged areas and possessions.
XX Make temporary repairs to protect your home or
property from further damage or theft. Cover the
holes in the roof or walls with plywood and use
heavy-duty plastic to cover broken windows.
XX If you can’t make repairs yourself, check the contractor’s references with your insurance agent,
Chamber of Commerce or Better Business
Bureau.
XX Get an estimate first and discuss payment terms.
Be sure to receive a receipt for the labor and
materials. Your insurance company may require
you to get at least three estimates from different
contractors.
XX Keep records, bills and paid invoices until your
insurance representative visits.
XX If damage is of sufficient magnitude and severity, federal disaster assistance may be available.
XX Stay tuned to 13NEWS NOW or visit WVEC.
COM for updates and instructions.
FILING A CLAIM
XX Notify your agent as soon as possible. Give an
address and phone number where you can be
reached if you have vacated your home.
XX Present your photos and inventory to help your adjuster assess the damage.
XX Be patient. Cases are expedited based on severity or hardship.
13
HAMPTON ROADS EVACUATION ROUTES
Note: Maps represent all boundaries, directionals and information as accurately as possible at the size represented.
However, the map scale is not sufficient to show specific address information.
BE AWARE OF
THESE SIGNS AND
FOLLOW THEM
DURING AN
EVACUATION
14
WHEN TO RETURN
It will take time for the local emergency teams to clean up power
lines, trees and other debris after a
destructive storm. Watch 13NEWS
NOW and log onto WVEC.COM for
updates on when it is safe to return
to homes in your area.
HAMPTON ROADS NORTH
HAMPTON ROADS SOUTHSIDE
Newport News: Residents should take I-64
West toward Richmond. Residents can also
use Route 143 West (Jefferson Ave.) to Route
199 (around Williamsburg), to Route 60 West
or Route 17/258 South across the James River
Bridge to Route 258/32 in Isle of Wight County.
Virginia Beach: Residents living north of
Interstate 264 should use I-64 West toward
Richmond. Those south of I-264 should use
I-64 East or I-264 West toward Suffolk.
Hampton: Use I-64 West toward Richmond
or Route 17/258 South across the James River
Bridge to Route 258/32 in Isle of Wight County.
Residents can also use Route 17 North through
York County and across the Coleman Bridge
towards Gloucester and Fredericksburg.
Langley AFB: Langley Air Force Base will evacuate out of its west gate toward Magruder Blvd.
South, to I-64 West, and will then use Route 258
South (Mercury Blvd. to the James River Bridge)
to their evacuation assembly area at Fort Pickett.
Norfolk: Residents living east of I-64 should
use I-64 West toward Richmond. Those west
of I-64 should use I-64 East and I-264 West
toward Suffolk.
Portsmouth: Those north of Interstate 264
should use Route 17 North to Route 258/32
South in Isle of Wight County, and routes 337
West and 664 North to Route 17 North, then
to Route 10 West toward Smithfield. Those
south of I-264 should use Route 58 (Airline
Blvd.) to Route 58/460 West toward Suffolk.
Chesapeake: Use I-64 East or I-264 West to
Route 58/460 West toward Suffolk.
York County and Poquoson: Residents should use Route 17 North toward Fredericksburg. Residents may also use Route 171 (Victory
Blvd.) to I-64 West toward Richmond.
Suffolk: Use Route 17 North, to Route
258/32 to Route 10 West toward Smithfield,
Route 58 West toward Franklin or Route 460
toward Petersburg.
Middle Peninsula: Residents of the Middle
Peninsula (Mathews, Gloucester, Middlesex)
should evacuate using Route 17 North.
EVACUATING TO SHELTERS
Northern Neck: Residents of the Northern Neck
should evacuate toward Fredericksburg on Route
17 North.
Eastern Shore: All residents of Northampton
and Accomack counties should use Route 13
North towards Salisbury, MD. The Chesapeake
Bay Bridge-Tunnel is not a designated evacuation
route and will be closed in the event of a hurricane.
When local officials order an evacuation for your area,
leave immediately. Plan now to stay with friends or
relatives or at a motel. Shelters should be a last resort.
Stay tuned to 13NEWS NOW and WVEC.COM for
shelter announcements. Be sure to bring:
XX
XX
XX
XX
Pillows and blankets
Food, water and prescription medicines
Small toys, games and books for young children.
Note: Alcohol and firearms are not
allowed in any shelter. Pets are allowed in some
shelters. Check in advance to see what shelters
accept pets.
DON’T GET CAUGHT IN TRAFFIC.
EVACUATE EARLY. EVACUATE SAFELY.
15
NORTH CAROLINA EVACUATION ROUTES
When instructed, northeastern North
Carolina residents evacuate as follows:
Camden County: Use US Rt. 158 west to
NC 343 north to US 17. Then south via US
17 to US 17 Bypass and US Rt. 158 west
or north via US 17. Travel inland.
Chowan County: Use US 17 south to US
64 west to Raleigh. (Area not represented
on map).
Currituck County: Corolla residents use
NC 12 south to US 158 west. Mainland
residents use US 158 west.
Dare County: Northern Beach residents
use US 158 west. Mainland county residents use US 64 and US 264 west. Cape
Hatteras residents use NC 12 north to US
64 west across the Virginia Dare Bridge.
Pasquotank County: Use US 17 South
to US 64 West and US 17 north to US 158
West. Travel inland.
Perquimans County: Use US 17 south to
US 64 west.
Note: Maps represent all boundaries, directionals and information
as accurately as possible at the size represented. However, the map
scale is not sufficient to show specific address information.
EVACUATING TO SHELTERS
When local officials order an evacuation for
your area, leave immediately. Plan now to stay
with friends or relatives or at a motel. Shelters should be a last resort. Stay tuned to
13NEWS NOW and WVEC.COM for shelter
announcements. Be sure to bring:
XX Pillows and blankets
XX Food, water and prescription medicines
XX Small toys, games and books for young
children.
XX Note: Alcohol and firearms are not
allowed in any shelter. Pets are allowed in
some shelters. Check in advance to see
what shelters accept pets.
16
BE AWARE OF THESE
SIGNS AND FOLLOW
THEM DURING AN
EVACUATION
WHEN TO RETURN
It will take time for the local emergency
teams to clean up power lines, trees
and other debris after a destructive
storm. Watch 13NEWS NOW and log
onto WVEC.COM for updates on when
it is safe to return to homes in your area.
I-64 LANE REVERSAL
VDOT has created an emergency evacuation plan for
Hampton Roads that includes reversing the eastbound lanes
of Interstate 64 to allow a rapid evacuation prior to a catastrophic hurricane.
If you evacuate, it is important to decide on a destination
before you leave. Try to make arrangements to stay with friends
or family, or make reservations at a hotel before an evacuation
is ordered.
When Virginia might reverse the direction of I-64 traffic:
XX Localities issue standard evacuations for their areas,
shown in two phases here. A standard evacuation
issued by a city or county does not reverse traffic on
Interstate 64.
XX The direction of traffic on I-64 will only be reversed when
ordered by the governor in advance of a storm or other
event that threatens the citizens of Hampton Roads.
XX In a lane reversal, the eastbound lanes of I-64 will be
used to carry additional traffic westbound so that all
vehicles on the highway are headed toward Richmond.
XX In a Category 3 to Category 5 hurricane or other emergency, the governor might issue a traffic direction reversal order for I-64 to evacuate citizens more efficiently.
XX The direction of traffic on I-64 will only be reversed in the
most extreme conditions.
XX Plans call for an I-64 reversal to begin on the Norfolk
side of the Hampton Roads Bridge-Tunnel and end at
the Interstate 295 interchange in Richmond.
During an evacuation, emergency plans call for:
XX Limited emergency motorist assistance, provided by
VDOT, on the road or at the safety rest areas and comfort stations.
XX Wreckers to be on standby along I-64 to move disabled
cars and trucks from travel lanes.
XX Drinking water to be available at the New Kent rest
areas, at the Jefferson Avenue comfort station and at the
west Suffolk weigh station on Route 58.
XX Once evacuees arrive at the I-295/64 interchange, they
will take I-295 North or South or will continue into Richmond on I-64 West.
Those evacuating from Hampton Roads can
use the Richmond Metropolitan Convention
and Visitor’s Bureau to help find lodging
during an evacuation.
Call (800) 370-9004 or (804) 782-2777.
In the event of a traffic direction reversal on I-64:
XX I-64 West traffic from Norfolk and Virginia Beach will
shift onto what are normally the I-64 East lanes just
before the Hampton Roads Bridge-Tunnel in Norfolk,
near Willoughby Spit.
XX Motorists will travel on the eastbound lanes until they
reach I-295 in Richmond.
XX Note: There will be only two possible exits for traffic
traveling west in the eastbound lanes between Norfolk
and I-295:
XX Exit 234 in Williamsburg, (Route 199) for gas,
food, lodging and a hospital
XX Exit 205 in Bottoms Bridge for gas and food
XX A comfort station on I-64 near Jefferson Avenue
and the rest areas in New Kent County will also be
open.
XX No traffic will be allowed to travel east on the interstate during a reversal. All I-64 East lanes and ramps
between Norfolk and Richmond will be closed to
eastbound traffic, from just east of the Hampton Roads
Bridge-Tunnel to I-295 in Richmond.
XX Motorists should expect some entrance and exit ramps
onto the standard I-64 westbound lanes to be closed
to smooth traffic flow onto the interstates and prevent
bottlenecks.
XX If motorists exit the reversed I-64 lanes at one of the
two available locations, they will use a normal entrance
ramp to return to I-64 West.
XX On the Peninsula, there are no entrance ramps leading
to the reversed I-64 lanes. Peninsula motorists have
access to the standard I-64 westbound lanes in an
evacuation.
XX I-64 West traffic from Hampton, Newport News and
James City County will be able to enter and exit the
highway as usual.
17
COASTAL FLOODING DANGERS
One of the deadlier dangers a hurricane brings is storm surge, which occurs
when the strong winds of a hurricane push the water level up into areas not usually prone to flooding. It can range from a few feet in a tropical storm to over 20
ft. during a Category Five hurricane. Storm surges can be driven far inland along
rivers and creeks, causing catastrophic damage. Much of Hampton Roads and
northeast North Carolina is prone to flooding in the event of a major hurricane.
NORTHEAST NORTH CAROLINA
Most homeowner insurance policies do not cover storm surges. Check with
your insurer to purchase a separate flood policy to protect your home.
HOW TO READ STORM SURGE MAPS
The colors represent areas that would potentially be flooded by hurricane storm
surge during the respective categories of hurricanes. These maps should not
be used to determine specific flooding vulnerabilities. Please contact your local
office of Emergency Management to determine your specific vulnerability to
flooding in the event of a hurricane.
These surge maps do not show areas that may be flooded by excessive rainfall.
These maps only depict flooding that would occur as a result of the ocean and
river levels rising due to storm surge, not heavy rainfall.
STORM
LEVEL
WIND
SPEED
POTENTIAL
SURGE
PROJECTED
DAMAGE
Category 1-2
74-110 MPH
4-8 FT.
Minimal-Moderate
Category 3
111-129 MPH
9-12 FT.
Extensive
Category 4
130-156 MPH
13-18 FT.
Extreme
Category 5
157 + MPH
18+ FT.
Catastrophic
HAMPTON ROADS AND SOUTHEAST VIRGINIA
Note: Maps represent all boundaries, directionals and information as accurately as possible at
the size represented. However,
the map scale is not sufficient
to show specific address information.
Please contact your local office
of Emergency Management to
determine your specific vulnerability to flooding in the event of
a hurricane.
18
WHEN TO RE-
19