Presented by Deidre Dutcher The 7 Dos & Don’ts of Building Your Professional Image Our Professional Image In Career Management Building our brand Luxury Professionalism Trustworthiness Integrity Branding Ourselves Top of the line Do • Learn to control your reactions to others. 1. React. 2. Respond. EQ — Emotional Intelligence 1. You’re right. 2. Address the problem. Being in control and having the ability to handle a crisis “I’d like to consider what you’ve told me. Can I meet with you again to follow up?” “There’s no crying in baseball.” — A League of Their Own Don’t • Use emotional behavior when you need to confront someone. Emotional intelligence is about building strong relationships. Do • Get your foot out of your mouth. Engage Your EQ 1. Respect 2. Empathy Empathy is our awareness of others’ feelings. Assertive Communication Building a professional image Engaging others Delivering our messages clearly Reducing miscommunication and misunderstanding Built-in EQ Assertive Communicator Don’t • Waffle. Circular Communication “Would you be willing to tell me what I just said so I’m sure I said it correctly?” Organize your: § Thinking § Words Communication Habits To improve your communication clarity and build your vocabulary at the same time is reading. Successful people create successful habits. Reads 5 books a month Acceptable and unacceptable behaviors Communicating clearly Setting clear rules Setting Boundaries Don’t break your rules. Dos & Don’ts • Do § Openly share information with those around you. • Don’t § Be an information hoarder. The 7 Habits of Highly Effective People by Stephen Covey 2 Powerful Mind-Sets Motivational tune-up 1. “I live in abundance; everything I need is right there waiting for me to reach out and take it.” 2. “I’m successful at what I do, and I enjoy helping others achieve success.” How you look and how others perceive you! Don’t slouch. What does your face say? The Message You’re Sending 55% Body Language 38% Voice Do dress appropriately. Choose Your Clothing 1. Neat and clean 2. Err on the side of conservative. 3. Don’t wear eveningwear. 4. Nothing suggestive 5. You don’t need expensive clothing. Choose Your Clothing 6. Shoes need to be in good condition. 7. Makeup should be subtle. 8. Skip the perfume or cologne. 9. Keep jewelry modest. 10. Personal hygiene matters. Casual Dress No workout clothes 1. Use time management. 2. Be punctual. 3. Have a good attendance record. 4. Put care and attention into the little tasks. 5. Be diligent. 6. Define personal and professional time. 12 Important Dos 7. Be creative. 8. Group questions or conversations. 9. Make notes. 10. Be decisive and clear. 11. Become self-employed psychologically. 12. Be organized and create systems. 12 Important Dos What message is your workspace sending about your professional image? 80% personalize their workspace. Workspace Keep plants, photos, and other personal items neat and in reasonable quantities. Keep your office neat and clean. Your kids’ artwork belongs on your refrigerator, not in your office. Workspace An inspirational quote or poster framed and hung in your office Keep only frequently used tools out on your desk. Keep snacks and candy in your purse or a drawer. Business Etiquette Tips 1. 2. 3. 4. 5. Ten-hut Shake it. Leave no trace. No prairie dogging Don’t interrupt. Business Etiquette Tips 6. 7. 8. 9. It’s not personal. Don’t make personal calls. Use the Sundowner Rule. Leave your name and number when leaving a phone message. 10. Keep conversations, messages, and emails short. Business Etiquette Tips 11. Don’t forward jokes and other spam. 12. Use proper greetings. 13. Don’t take home office supplies. 14. Take off hats, caps, and sunglasses. 15. Don’t fundraise. Business Etiquette Tips 16. Office parties are business events. 17. Stand back when waiting for the elevator. 18. No “whine and jeez” parties. 19. Apologize. 20. Attitude is everything. Dos & Don’ts • Do § What you say you will do § Build strong relationships. o Trust • Don’t § Recognize people for work that’s expected. Leadership It’s a behavior. 3 Cs of Personal Branding 1. Clarity 2. Consistency 3. Constancy Successful people act like the people they want to be. Start building your brand. Welcome to The 7 Dos & Don’ts of Building Your Professional Image Q&A With Deidre Dutcher Thank you for joining us today!
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