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Procedures applicable to Syrians under Temporary Protection
wishing to write TOEFL examination in Turkey
Introduction
UNHCR has been informed that some Syrians have been experiencing difficulties either when
applying to write TOEFL examinations in Turkey or on the day of the examination as the
identification documents issued to them by the Turkish authorities have not been accepted as valid
forms of identification at the testing centres. In order to guard against fraud, TOEFL has strict
policies on the types of identification documents that can be used when sitting examinations. Many
Syrians in Turkey are not able to satisfy the criteria laid down for persons who wish to write the
TOEFL examination outside of their country of origin, and the ID documents issued to Syrians in
Turkey are not listed as one of the documents accepted at TOEFL examination centres.
UNHCR has been in discussion with the TOEFL examining body in order to better understand the
procedures applicable to Syrians in Turkey who are registered with the Turkish authorities. UNHCR
has been informed that Syrians in Turkey should follow the general procedures laid down in the ETS/
TOEFL registration guidelines for persons who are “unable to meet ID requirements”. As IMPR
Humanitarian it’s our pleasure to share this information with Syrian students, who wants to attend
TOEFL examination.
Procedures to be followed when requesting to have ID document accepted as a
valid form of identification by TOEFL test centres
The person who will be writing the test is responsible for contacting the ETS (TOEFL) Office of Testing
Integrity (OTI) and requesting special authorization to use an ID document issued by the Turkish
authorities. This should be done well in advance (at least two weeks before the test is written).
It is important that the person should already have applied to write the test and have been issued
with a TOEFL test registration number or an ETS ID number.
Emails should be sent to [email protected]
The email header should state: TURKEY REFUGEE – verification of ID documents
This will help to expedite the processing of the enquiry as TOEFL receives many emails on the above
email address.
The email should contain the following information:
the name of the applicant
TOEFL test registration number or ETSID number (NB: This information is required)
Copy of ID document that will be used (NB: This must be attached to the email)
the location (city) of the centre at which the test will be written
the date of test (if available)
contact information of the person wishing to write the TOEFL examination (email and
telephone number)
In cases where Syrian applicants encounter difficulties, please feel free to inform UNHCR of the
difficulties encountered so that the relevant persons in the Office of Testing Integrity can be
informed of the matter.
Please also note that the name submitted when registering to take the test MUST match the name
on their identification document (every letter and punctuation mark must match).
Excerpts from the information on the TOEFL website
www.ets.org/toefl/ibt/register/id
Unable to Meet ID Requirements
If you have been granted political asylum, have refugee status or are otherwise unable to meet the
ID requirements, you must contact the ETS Office of Testing Integrity (OTI) at least seven days
before you register. You must receive approval from OTI before you register. Be prepared to submit
any requested documents to OTI for review. If you do not contact OTI and as a result you are not
permitted to test or your scores are held or canceled, your test fee will not be refunded.
ETS Office of Testing Integrity (OTI)
Phone: 1-609-406-5430
(Monday–Friday 7:30 a.m.–5:30 p.m. U.S. Eastern time, except U.S. holidays)
Fax: 1-609-406-9709
Email: [email protected]
General ID Document Requirements
With few exceptions, ID documents must meet all of the following requirements. Each ID document
must:
be an original document; photocopied documents are not acceptable
be valid; expired documents (bearing expiration dates that have passed) are not acceptable
include your full name exactly matching the name and the ID document used to register,
excluding hyphens, accents or spaces
include a recent, recognizable photograph include your signature (the name on the ID and
the signature name must match)