2015 HOUZZ & HOME June 2015 Overview of U.S. Renovation, Custom Building & Decorating in 2014 Houzz.com @Houzz © 2015 Houzz Inc. Big Ideas • More than half of homeowners on Houzz renovated their homes in 2014 • Millennial homeowners were just as likely to renovate their homes as other age groups in 2014, largely driven by the desire to make a newly purchased home their own • Over half of 60+ households are planning to age in place, and many are modifying interiors with this in mind • Homeowners are divided on the importance of health-related considerations, as well as integrating green materials and smart technology, when it comes to 2014 renovations Houzz.com 2 © 2015 Houzz Inc. Contents Houzz.com Overview of 2014 activities 4-5 Diversity of renovations and triggers 7-9 Renovation motivations and challenges 10-14 Role of renovation professionals 15-17 Popular renovation projects and spend 18-25 Aging-in-place upgrades 26-29 Custom home characteristics and spend 30-34 Decorating projects and spend 35-36 2015 at a glance 37-39 Appendix 40-43 3 © 2015 Houzz Inc. Houzzers Are Active Renovators Consistent with prior years' findings, home renovation and decorating activities trump purchasing or selling a home. Over half of homeowners on Houzz renovated and nearly two in three decorated their homes in 2014. Nearly one in 20 homeowners on Houzz started or continued building a custom home in 2014. FREQUENCY OF HOME-RELATED ACTIVITIES IN 2014 AMONG HOMEOWNERS Decorating 63% Renovating 58% Repairing Purchasing 14% Moving 14% Selling Custom building Houzz.com 47% 6% 4% 4 © 2015 Houzz Inc. Millennial Homeowners, an Active Few In line with national averages, only one in 10 homeowners surveyed is 25-34 years old. Similar to other generations, over half of Millennial homeowners (25-34) renovated their homes in 2014. Yet, relatively more of them decorated their homes and made minor repairs in 2014, compared to Baby Boomer homeowners (55+). HOMEOWNER AGE COMPOSITION FREQUENCY OF ACTIVITIES BY AGE AMONG HOMEOWNERS Decorated Renovated 65+ 14% Made repairs 25-34 79% 10% 69% 35-44 18% 62% 58% 62% 58% 51% 31% 58%58% 57% 47% 54% 57% 45% 42% 26% 55-64 45-54 25-34 35-44 55-64 65+ Age of Homeowner Age of Homeowner Houzz.com 45-54 5 © 2015 Houzz Inc. 2014 IN FOCUS: RENOVATIONS Houzz.com 6 © 2015 Houzz Inc. A Diversity of Renovation Projects Homeowners on Houzz are actively renovating all parts of their homes. Four out of five homeowners who renovated in 2014 made upgrades to the main home structure (80%) and three in five made upgrades to their outdoor spaces or structures (62%). The popularity of home and outdoor projects is relatively consistent across generations and income levels. FREQUENCY OF RENOVATIONS AMONG HOMEOWNERS WHO RENOVATED* 80% 69% 62% 54% 50% 11% Any part of home Interior Systems Exterior Additions Any outdoor *Home renovations include “interior,” “systems,” and “exterior,” which refer to remodels/upgrades of interior spaces (e.g., kitchens), home systems (e.g., HVAC), and home exteriors (e.g., roofing) within the existing home footprint, respectively. They also include “additions,” which refers to additions/expansions of the home footprint (e.g., kitchen addition). Outdoor renovations include upgrades of grounds and systems (e.g., landscape, irrigation) and additions/upgrades of outdoor structures (e.g., shed, pool). Houzz.com 7 © 2015 Houzz Inc. Northeastern and Midwestern Renovators More Active with Interior Remodels INTERIOR REMODELING BY STATE AMONG HOMEOWNERS WHO RENOVATED 65% AK 69% CT 78% DC 65% DE 65% HI 70% MD 71% RI 69% National average 59% Houzz.com 8 78% © 2015 Houzz Inc. Western and Southern Renovators More Active with Outdoor Projects OUTDOOR RENOVATIONS BY STATE AMONG HOMEOWNERS WHO RENOVATED 64% AK 62% CT 46% DC 65% DE 61% HI 57% MD 60% RI 62% National average 46% Houzz.com 9 72% © 2015 Houzz Inc. Money, Time, Home Purchases Drive Timing The top reasons for choosing to renovate in 2014 relate to money, time, and a recently purchased home. Older Gen X’s (45-54) and younger Baby Boomers (55-64) finally have the money and time required to renovate, while recent home purchases drive Millennials (25-34) and younger Gen X’s (35-44). Other triggers, such as recent deterioration or life events, are each drivers for less than 20% of homeowners.* FREQUENCY OF TOP RENOVATION TRIGGERS BY AGE AMONG HOMEOWNERS WHO RENOVATED 55% 39% 41% 35% 34% 28% All 30% 33% 41% 37% 40% 35% 37% 24% 25-34 35-44 Wanted to do it all along and finally had the financial means 55-64 Purchased home recently and wanted to customize it 21% 65+ Purchased Home in 2014 33% 19% 9-11% Wanted to do it all along and finally had the time 36% 19% 45-54 Age of Homeowner 33% Millennials (25-34) Younger Gen X’s (35-44) Other (45+) *See page 43 for a supplementary table on renovation triggers. Houzz.com 10 © 2015 Houzz Inc. Divided on Healthy, Green and Smart Homes Design and functionality continue to drive renovation choices. While resale value, energy efficiency and costs are of secondary importance to most homeowners, very few consider them unimportant. In contrast, homeowners are divided on healthy, green, and smart home integrations, with 25%-42% rating them as very to extremely important and 19%-30% considering them not at all important. IMPORTANCE OF RENOVATION CONSIDERATIONS AMONG HOMEOWNERS WHO RENOVATED Very/Extremely Important Average Importance Rating 9.2 Improving design/look & feel 8.9 Improving functionality 91% 1% 85% 2% Increasing resale value 8.0 69% 6% Improving energy efficiency 7.9 67% 6% Minimizing costs 7.8 62% 4% 6.3 42% 23% 6.0 32% 19% 25% 30% Preventing or addressing health concerns Integrating green/sustainable materials Integrating smart technology Houzz.com Not at All Important 5.3 11 © 2015 Houzz Inc. Priorities Universal Across Ages Home renovation priorities span generations. Design, functionality and energy efficiency are prized nearly identically across age groups. Meanwhile, Millennials (25-34) are somewhat more sensitive to resale value, costs, and health considerations than older Baby Boomers or other seniors (65+). AVERAGE IMPORTANCE RATING OF RENOVATION CONSIDERATIONS BY AGE 9.1 9.1 9.2 9.2 9.1 Improving design/ look & feel Improving energy efficiency Houzz.com Increasing resale value 8.9 8.9 8.9 8.9 8.8 Improving functionality 8.4 8.1 8.0 8.0 7.7 8.2 7.9 7.9 7.7 7.4 Minimizing costs 7.8 7.9 7.9 8.0 7.8 Preventing or addressing health concerns 12 6.7 6.4 6.1 6.1 6.1 25 - 34 35 - 44 45 - 54 55 - 64 65+ © 2015 Houzz Inc. Considerations Increase as Income Declines While renovation considerations do not vary by generation, they are in fact tightly linked with household income. The more income is constrained, the higher homeowners rank the importance of lowering costs, improving energy efficiency, addressing health concerns, and integrating sustainable materials. Resale value is of greatest importance to those making $100K-$200K, and smart home integrations to those $200K+ households. Average Importance Rating RELATING INCOME AND AVERAGE IMPORTANCE RANKING OF RENOVATION CONSIDERATIONS 9.4 9.0 8.8 8.5 8.2 9.0 Improving functionality Increasing resale value 7.8 7.5 7.7 6.9 6.5 6.3 6.0 5.5 4.6 <$50K Improving design/look & feel Improving energy efficiency Minimizing costs Preventing or addressing health concerns Integrating green/sustainable materials Integrating smart technology $50K$74.9K $75K$99.9K $100K$124.9K $125K$149.9K $150K$199.9K $200K$499.9K $500K+ Household Income Houzz.com 13 © 2015 Houzz Inc. Top Challenges Vary by Age As age increases, finding service providers and products grows in difficulty, while staying on budget and funding are the top challenges facing the young. Finding the right service provider, locating the right products and materials, and staying on budget are the top three challenges during renovations for a third of homeowners (33%, 33%, and 32%, respectively). FREQUENCY OF TOP RENOVATION CHALLENGES AMONG HOMEOWNERS WHO RENOVATED Finding the right service providers 33% Finding the right products and materials 33% Staying on budget 32% Funding/financing the project 25% Defining my/our style 35%/38% 36%/41% Finding providers Finding products 22% Staying on schedule 19% Educating myself 17% Collaborating with my spouse/partner 16% Dealing with the unexpected 15% Working with the service providers 10% Understanding/complying with the building 3% Other 3% I did not have any challenges 9% Houzz.com Top Challenges For Younger/Older Boomers Top Challenges for Millennials/Younger Gen X’s 38%/37% 37%/33% 14 Staying on budget Funding/financing © 2015 Houzz Inc. General Contractors in High Demand Four in five homeowners renovated their homes with professional help in 2014 (84%). Roughly half of them involved a general contractor (44%) and/or a kitchen and bath remodeler (8%). Another half hired a specialty service provider directly without the help of a general contractor (48%). Older generations are more likely than younger generations to hire general contractors and design professionals. FREQUENCY OF HIRED PROFESSIONALS AMONG HOMEOWNERS WHO RENOVATED WITH PRO HELP General contractor Interior designer Architect 44% 12% 10% Kitchen and bath remodeler 8% Kitchen and bath designer 7% Design-build 6% Landscape contractor Landscape architect or designer Top Specialties Hired Directly by Homeowners* 18% 17% 15% 15% 10% 10% 19% 10% Specialty (direct hire*) 48% Electrician Plumber Carpet/Flooring Painter Tiles/Stone HVAC 84% Hired a pro *The frequency of specialty professionals hired directly by homeowners refers to all specialties hired without the involvement of a general contractor, kitchen and bath remodeler or design-build firm. Houzz.com 15 © 2015 Houzz Inc. Reviews Drive Hiring Decisions Consistent with last year's findings, good reviews or recommendations continue to be the most important factor when choosing a service provider (83%), followed by experience with projects of similar scope (59%) and good communication/organization skills (49%). While Millennial homeowners generally align with other generations on hiring criteria, they are twice as likely as younger Baby Boomers (55-64) to base hiring on the lowest cost bid. FREQUENCY OF TOP HIRING CRITERIA AMONG HOMEOWNERS WHO RENOVATED WITH PRO HELP Cost-Based Hiring Criteria by Age 83% 59% 49% t 38% 49% 39% 31% 24% 21% 34% Millennials (25-34) Younger Gen X’s (35-44) Older Gen X’s (45-54) Younger Boomers (55-64) Older Boomers+ (65+) 31% 7% Reviews/ recommendations Houzz.com Experience Communication/ with similar scope organization skills Experience with similar style 16 Personality Lowest cost Other © 2015 Houzz Inc. Older Homeowners Rely on Pro Advice A third of homeowners who hired professional help during renovations cite their service providers as having significant or moderate influence on their decision making. Family and friends are another large source of influence for half of homeowners. With age, homeowners tend to rely less on family or friends and more on service providers or themselves when making renovation decisions. FREQUENCY OF RENOVATION INFLUENCERS AMONG HOMEOWNERS WHO RENOVATED WITH PRO HELP Moderate influence Family or friends 38% 11% Significant influence 49% Service Provider Influence by Age 26% Service provider 7% 32% 36% 25% Other No one 3% 4% 30% 27% 8% 38% 9% 6% 5% 28% 30% 55-64 65+ 24% 21% 23% 25-34 35-44 36% 45-54 Age of Homeowner Houzz.com 17 © 2015 Houzz Inc. Renovating Core Living Spaces Kitchen, bath, and living/family rooms top the list of interior renovations for 2014. One in 20 renovated the entire interior of the home. FREQUENCY OF TOP INTERIOR REMODELS/ADDITIONS AMONG HOMEOWNERS WHO RENOVATED Kitchen 27% Guest/other bathroom 23% Living/family room 22% Master bathroom 25% 24% 19% 22% Guest/other bedroom 14% 16% Master bedroom 14% 16% Closet 13% 16% Dining room 13% 14% Laundry room 12% 14% Home office Basement conversion Houzz.com 29% 10% 6% All interior spaces 5% Other interior spaces 5% 11% 6% Remodel Addition 5% 7% 18 © 2015 Houzz Inc. Scope Drives Kitchen Remodel Costs Major kitchen remodels, which at a minimum include replacing all kitchen cabinetry and appliances within the existing home footprint, run on average $29,400 for a smaller kitchen (200 square feet or less) and $42,400 for a larger kitchen (more than 200 square feet). In larger-scope projects when a construction professional is involved, the costs are even higher. AVERAGE SPEND BY KITCHEN REMODEL SCOPE AMONG HOMEOWNERS WHO REMODELED Hired General Contractor or Kitchen and Bath Remodeler All Kitchen Remodels $48,000 $42,400 $36,500 $29,400 $24,800 $17,800 $15,100 $11,700 Small Kitchen (<201 sq. ft.) Large Kitchen (201+ sq. ft.) Minor remodel* Small Kitchen (<201 sq. ft.) Large Kitchen (201+ sq. ft.) Major remodel* *Major kitchen remodel refers to a remodel where at least all the cabinets and appliances are replaced; minor kitchen remodel includes all other remodels. Remodels do not include any additions that increase the overall home footprint. Houzz.com 19 © 2015 Houzz Inc. Scope Drives Bathroom Remodel Costs Major bathroom remodels, which at a minimum include replacing bathroom cabinetry/vanity, toilet and countertops within the existing home footprint, run on average $10,500 for a smaller master bathroom (100 square feet or less) and $18,800 for a larger master bathroom (more than 100 square feet). In larger-scope projects when a construction professional is involved, the costs are even higher. AVERAGE SPEND BY BATHROOM REMODEL SCOPE AMONG HOMEOWNERS WHO REMODELED Hired General Contractor or Kitchen and Bath Remodeler All Bathroom Remodels Master Bathroom $10,500 $4,800 Small Bath (<101Bathroom sq. ft.) Guest/Other $3,200 $7,200 Small Bathroom (<101 sq. ft.) $22,900 $18,800 $13,500 $8,300 $6,800 Large Bath (101+ sq. ft.) $4,400 Small Bath (<101 sq. ft.) $9,500 Large Bathroom (101+ sq. ft.) $5,600 Minor remodel* Major remodel* $9,900 Small Bathroom (<101 sq. ft.) $12,300 Large Bath (101+ sq. ft.) $11,800 $6,000 Large Bathroom (101+ sq. ft.) *Major bathroom remodel refers to a remodel where at least cabinetry/vanity, countertops, and toilet are replaced; minor bathroom remodel includes all other remodels. Remodels do not include any additions that increase the overall home footprint. Houzz.com 20 © 2015 Houzz Inc. Boomers Lead in Spending While the popularity of interior remodels is similar across generations, Baby Boomers (55+) lead in amount of investment. For example, Baby Boomers (55+) spent, on average, twice as much or more on a kitchen remodel as Millennial homeowners. AVERAGE SPEND ON KITCHEN REMODELS BY AGE AMONG HOMEOWNERS WHO REMODELED Major Kitchen Remodel* Minor Kitchen Remodel* $5,100 $16,100 Small Kitchen (<201 sq. ft.) $20,000 Small Kitchen (<201 sq. ft.) $23,800 $38,700 $6,900 35-44 $10,500 $15,600 $12,300 $37,400 45-54 55-64 65+ $7,500 $26,300 Large Kitchen (201+ sq. ft.) 25-34 $37,000 Large Kitchen (201+ sq. ft.) $39,700 $45,200 $11,600 $16,600 $23,700 $19,700 $54,500 *Major kitchen remodel refers to a remodel where at least all the cabinets and appliances are replaced; minor kitchen remodel includes all other remodels. Remodels do not include any additions that increase the overall home footprint. Houzz.com 21 © 2015 Houzz Inc. 6+ Months Just Planning Half of homeowners upgrading their kitchens take six months or longer from the initial gathering of ideas to the start of construction (51%). Furthermore, one in 10 of those renovating a kitchen experiences a 24-plus-monthslong planning cycle. As homeowners get older, the length of the planning cycle increases for all types of interior upgrades. FREQUENCY OF PLANNING TIMEFRAME AMONG HOMEOWNERS WHO REMODELED OR ADDED Kitchen 23% 17% 16% 9% Bathroom <1 1-2 20% 3-5 1-2 20% 15% 3-5 23% 1-2 6-8 15% 11% <1 9-12 6% 6% 13-16 17-24 10% 24+ 23% 12% Other Interior <1 6-8 14% 3-5 6-8 12% 9-12 5% 13-16 17-24 24+ 5% 5% 8% 13-16 17-24 24+ 13% 9-12 7% 4% Planning Kitchen Renovation in Under 6 Months 67% 55% 46% 43% 43% Millennials (25-34) Younger Gen X’s (35-44) Older Gen X’s (45-54) Younger Boomers (55-64) Older Boomers (65+) Length of Planning in Months Houzz.com 22 © 2015 Houzz Inc. Discretionary Renovations Exceed Essentials The frequency of interior remodels, which are typically discretionary in nature, exceeds that of many required replacement projects. Homeowners are nearly 2X more likely to remodel their kitchen (27%) than roofing (15%). Upgrades to home automation systems (related to thermostats, electronics, lights, etc.) and home media are strikingly popular among home system upgrades. FREQUENCY OF TOP HOME SYSTEM AND EXTERIOR UPGRADES AMONG HOMEOWNERS WHO RENOVATED Home System Upgrades Plumbing 29% Electrical 26% Home automation 23% Heating 19% Exterior Upgrades Exterior paint 20% Exterior doors 18% Porch or deck 18% Windows/skylights 16% Cooling 16% Gutters/downspouts 16% Home entertainment 15% Roofing 15% Water heater 15% Insulation Ventilation 12% Security Basement waterproofing Other home systems Houzz.com 9% Siding/stucco 7% Structural (walls) 6% Chimney 6% Other home exterior 8% 23 13% 5% 4% © 2015 Houzz Inc. Backyard Luxuries Landscaping of garden beds or borders is the most common outdoor project, tackled by two in five homeowners. One in five upgrades their natural lawn, and one in 10 upgrades their irrigation system. The most common upgrades to outdoor structures include patios/terraces, fences, and sheds. FREQUENCY OF TOP OUTDOOR UPGRADES AMONG HOMEOWNERS WHO RENOVATED Grounds Upgrades 41% Beds or borders Lawn (real) 14% 12% Driveways 9% Retaining walls 6% Water feature Art feature Houzz.com Fence 14% Shed 5% Pergola, arbor, gazebo, or trellis 5% 15% Lighting 23% Patio, terrace or detached deck 20% Pathways or steps Irrigation system Outdoor Structures Upgrades Detached carport or garage 4% Swimming pool 2% Hot tub or other spa 1% Guest house 1% 6% Play structure 1% 6% Greenhouse 24 0.5% © 2015 Houzz Inc. Primarily Cash and Credit Most homeowners leverage personal savings to fund renovations. Only a quarter charge expenses to a credit card and only one in ten take out some type of a loan. Millennial homeowners turn to credit more frequently than other generations. FREQUENCY OF PAYMENT METHODS AMONG HOMEOWNERS WHO RENOVATED 87% Paid from savings/personal finances 25% Charged to a credit card Took out a loan (home equity, construction, etc.) 9% Borrowed from retirement savings account or pension plan 3% Refinanced home mortgage and got cash back 2% Borrowed money from friends/family 2% Other 3% Houzz.com Credit Card Usage by Age 32% 25-34 25 28% 25% 23% 35-44 45-54 55-64 Age of Homeowner 21% 65+ © 2015 Houzz Inc. Staying Indefinitely Over half of homeowners with household members who are 60 years old or older plan to stay in their residence indefinitely, consistent with last year's findings. Only a quarter intend to move to another residence, while the rest are still unsure. Those in the West and South are more likely to stay in their residence indefinitely (59% and 57%) relative to those in the Northeast and Midwest (52% and 54%). FREQUENCY OF INTENTION TO MOVE OR STAY AMONG HOMEOWNERS WITH HOUSEHOLD MEMBERS AGES 60+ Not sure Renovations Among Households Age 60+ Who Intend to Stay 18% Other Move in 6+ years 6% 56% Move in < 6 years Houzz.com Stay indefinitely Renovated in 2014 Plan to renovate in 2015 19% 26 60% 52% © 2015 Houzz Inc. Aging in Place: Kitchen Redesign One in five staying-in-place seniors remodeled a kitchen in 2014, and 60% of them made upgrades with aging in mind. A significant share made structural changes, such as reconfiguring the layout (28%), widening hallways and/ or doorways (16%), and changing the kitchen location altogether to improve accessibility (6%). The Northeast leads other regions with respect to these structural modifications, likely due to older housing stock. FREQUENCY OF ACCESSIBILITY UPGRADES AMONG AGING IN PLACE HOUSEHOLDS AGE 60+ WHO UPGRADED KITCHEN Layout change 28% Easy-to-operate faucets 28% 24% Easy-to-open appliances Safe appliances 17% 16% Wider hallways and/or doorways Easy-to-reach storage 13% Seated work areas 13% 11% Non-glare and/or slip-resistant flooring Kitchen location change 6% Lower counter height 2% Emergency call button or intercom Other accessibility upgrades 1% 3% No accessibility upgrades Houzz.com Remodeled/added kitchen Among staying-in-place homeowners with household members age 60+ 8% Trip hazards removal 20% 40% 27 © 2015 Houzz Inc. Aging in Place: Bathroom Redesign One in four staying-in-place seniors remodeled a bathroom, and 69% of them made upgrades with aging in mind. A significant share made structural changes, such as reconfiguring the layout (19%), widening hallways and/or doorways (11%), or changing the bathroom location altogether (7%). FREQUENCY OF ACCESSIBILITY UPGRADES AMONG AGING IN PLACE HOMEOWNERS AGE 60+ WHO UPGRADED BATHROOM 38% Raised toilet 26% Grab bars 26% Easy-to-access shower stall 24% Seating in shower, tub, or other Bathtub removal Layout change 19% 13% Trip hazards removal Bathroom location change 7% Easy-to-access bathtub 3% 0.3% 3% 31% No accessibility upgrades Houzz.com Among staying-in-place homeowners with household members age 60+ 11% Wider hallways and/or doorways Other accessibility upgrades Remodeled/added bathroom 20% Non-glare/slip-resistant flooring Emergency call button or intercom 23% 22% 28 © 2015 Houzz Inc. Aging in Place: Other Interior Redesign While one in three staying-in-place seniors remodeled other interior spaces (non-kitchen/non-bath), only 28% of them made upgrades with aging in mind. Most common modifications included reconfiguring the layout (16%) and installing easy-to-reach storage (12%). One in 10 changed the location of their living spaces to improve accessibility. A few installed smart technology to remotely monitor activity in the home (5%). FREQUENCY OF ACCESSIBILITY UPGRADES AMONG AGING IN PLACE HOUSEHOLDS AGE 60+ WHO UPGRADED OTHER INTERIOR SPACES 16% Layout change 12% Easy-to-reach storage Room location changes Trip hazards removal 9% Wider hallways and/or doorways 6% Non-glare/slip-resistant flooring 6% Smart technology for remote monitoring 5% Emergency call button or intercom 1% Elevator or lift 1% Wider stairways or shaft for future lift 1% Other accessibility upgrades 32% 8% Remodeled/added non-K&B interiors Among staying-in-place homeowners with household members age 60+ 5% No acessibility upgrades Houzz.com 62% 29 © 2015 Houzz Inc. 2014 IN FOCUS: CUSTOM HOME BUILDS Houzz.com 30 © 2015 Houzz Inc. Building Large Custom Homes One in 20 built a custom home, and a sizable one, in 2014. Three in four custom homes are multi-level, and four in five are over 2,000 square feet. A large majority of custom homes have three or more bedrooms and bathrooms (89% and 77% respectively), while one in six has five or more bedrooms and bathrooms. FREQUENCY OF CUSTOM HOME DIMENSIONS AMONG HOMEOWNERS WHO BUILT A CUSTOM HOME Finished Size (Sq. Ft.) 1,000 or less 1,001 - 2,000 Number of Finished Levels 2% Twolevel 16% 36% 2,001 - 3,000 3,001 - 4,000 More than 4,000 22% 48% 25% Number of Bedrooms & Bathrooms 20% Bathrooms Onelevel 1 Houzz.com 23% 21% 2% 2% 14% 9% 2 Four-level or more 3% 27% 37% 38% 35% Bedrooms Threelevel 3 4 31 9% 5 4% 6% 6 © 2015 Houzz Inc. Design Pros Dominate Custom Building Nearly all homeowners who built a custom home hired professional help (95%). Of these homeowners, many hired an architect (46%), an interior designer (25%), kitchen and bath designer (20%), and/or a design-build firm (27%). Top hiring criteria for custom-build professionals is similar to those for renovations, yet more homeowners are influenced by their service providers during custom home builds (48% vs. 32%, respectively). FREQUENCY OF HIRED PROFESSIONALS AMONG HOMEOWNERS WHO BUILT A CUSTOM HOME WITH PRO HELP General contractor 65% Architect 46% Design-build 25% Kitchen and bath designer Kitchen and bath remodeler 20% 5% Top Hiring Criteria Landscape contractor Landscape architect or designer Specialty (direct hire*) Homeowners who are influenced by service providers when making custom build decisions 27% Interior Designer 48% 33% 28% 24% 62% 51% 47% 36% 27% Reviews or recommendations Experience with similar scope Communication or organization Experience with similar style Personality *The frequency of specialty professionals hired directly by homeowners refers to all specialties hired without the involvement of a general contractor, kitchen and bath remodeler or design-build firm. Houzz.com 32 © 2015 Houzz Inc. Financing Custom Homes Given the high average spend on a custom home ($639,800), the majority of homeowners are financing at least a portion of their new home with a secured loan (60%). An even larger number are paying in part for their new home with cash (60%). CUSTOM BUILD SPEND AND PAYMENT METHODS AMONG HOMEOWNERS WHO BUILT A CUSTOM HOME Payment Methods Custom Home Average Spend To-Date* $639,800 Finished in 2014 $555,300 Still in progress in 2014 Took out a loan (home equity, construction, etc.) Charged to a credit card 60% 13% Borrowed from retirement savings account or pension plan 7% Borrowed money from friends/family 5% Refinanced home mortgage and got cash back Other Houzz.com 77% Paid from savings/personal finances 33 3% 7% © 2015 Houzz Inc. Challenging to Stay on Budget and Schedule While renovating homeowners’ top challenges are finding the right professionals and products, those building custom homes have the greatest difficulty staying on budget and on schedule given the larger project scope. Finding the right products and materials is a close third to staying on schedule. FREQUENCY OF TOP PROJECT CHALLENGES AMONG HOMEOWNERS WHO BUILT A CUSTOM HOME Staying on budget 52% Staying on schedule 34% Finding the right products and materials 28% Dealing with the unexpected 23% Finding the right service providers 20% Defining my/our style 20% Working with the service providers 17% Educating myself 15% Funding/financing the project 13% Collaborating with my spouse/partner 13% Understanding/complying with the building code 7% Other I did not have any challenges Houzz.com 4% 5% 34 © 2015 Houzz Inc. 2014 IN FOCUS: DECORATING Houzz.com 35 © 2015 Houzz Inc. Diversity of Decorating Projects Among the two-thirds of homeowners who decorated in 2014, nearly half decorated or furnished their living room or family room, and a quarter decorated all interior spaces. Millennials are nearly twice as likely to decorate all interior spaces than younger Baby Boomers (55-64). FREQUENCY OF TOP DECORATING PROJECTS AMONG HOMEOWNERS WHO DECORATED Living/family room 48% Master bedroom 23% Guest/other bedroom 23% Kitchen 22% All interior spaces 22% Dining room 17% Master bathroom 16% Other Houzz.com 34% 23% 18% 18% 19% 21% Guest/other bathroom Decorating All Interior Spaces by Age Millennials (25-34) Younger Gen X’s (35-44) Older Gen X’s (45-54) Younger Boomers (55-64) Older Boomers (65+) 9% 36 © 2015 Houzz Inc. 2015 AT A GLANCE Houzz.com 37 © 2015 Houzz Inc. Concrete Plans to Renovate Over half of homeowners on Houzz plan to continue or start renovations in 2015 (55%). Nearly half of homeowners plan to decorate (46%). Four in five plan to hire professional help for their projects. PLANNED 2015 ACTIVITIES AMONG HOMEOWNERS 55% Renovating Custom building Houzz.com Homeowners planning to hire a pro for 2015 projects 46% Decorating 81% 3% 38 © 2015 Houzz Inc. Many Planning Big-Ticket Purchases Three in four homeowners surveyed are planning to purchase one or more renovation or decor products in the next six months (75%). A substantial proportion of homeowners are planning big-ticket renovation purchases such as flooring, countertops, tile, windows/doors and many others. PLANNED PURCHASES IN THE NEXT SIX MONTHS AMONG HOMEOWNERS 39% Interior or exterior paint Decorative accessories (pillows, bedding, etc.) 32% 31% Lighting Interior furniture Bathroom plumbing fixtures (sinks, faucets, etc.) Window treatments (curtains, blinds, etc.) Countertops Houzz.com Outdoor furniture 18% Kitchen appliances 18% 30% Kitchen plumbing fixtures (sinks, faucets, etc.) 17% 30% Kitchen cabinets 17% Outdoor products (BBQ, firepit, etc.) 29% 27% Flooring (non-carpet) 20% Windows/doors 23% 15% Carpeting 13% Deck/decking 13% Tile 22% Exterior siding or roofing 11% Rugs 21% Mattress 11% Storage/organization systems (closet, garage, etc.) 21% Laundry appliances 39 8% © 2015 Houzz Inc. APPENDIX Houzz.com 40 © 2015 Houzz Inc. Methodology The annual Houzz and Home study is the largest survey of residential remodeling, building and decorating activity conducted. The survey covers every aspect of home renovation in 2014, from interior remodels and additions to home systems, exterior upgrades, and outdoor projects. This includes historical and planned spends, professional involvement, and motivations and challenges behind these projects, as well as planned activities for 2015. The 2015 Houzz and Home survey gathered information from more than 260,000 respondents worldwide, 170,000 of which are from the U.S. alone, representing the activity of the more than 30 million monthly unique users that use Houzz. The Houzz & Home survey was sent via email to registered users of Houzz and fielded in February-April 2015. The Farnsworth Group, an independent market research firm, conducted the survey. The current report relies on responses of U.S. homeowners on Houzz; n=152,939. Houzz.com 41 © 2015 Houzz Inc. Homeowner Demographics EDUCATION MARITAL STATUS Married/ Civil Union Other 77% 1% 30% Associate Degree Or Less 31% 7% Domestic Partnership Single 8% 6% 2% Widowed 37% Graduate/ Professional School Degree Divorced/ Separated ANNUAL HOUSEHOLD INCOME 39% 28% 33% Houzz.com Bachelor’s Degree OWNER-ESTIMATED HOME VALUE Less than $100,000 $100,000-$149,999 $150,000 or more 23% 49% 29% 42 Less than $200,000 $200,000-$499,999 $500,000 or more © 2015 Houzz Inc. Supplementary Table FREQUENCY OF RENOVATION TRIGGERS BY AGE AMONG HOMEOWNERS WHO RENOVATED RENOVATION TRIGGERS All 25-34 35-44 45-54 55-64 65+ Wanted to do it all along and finally have the financial means 39% 34% 41% 42% 40% 34% Wanted to do it all along and finally have the time 35% 31% 33% 36% 37% 36% Purchased home recently and want to customize it 28% 55% 37% 24% 19% 22% Addressing recently discovered deterioration/damage due to age, termites, etc. 19% 17% 18% 19% 19% 20% Adapting to recent changes in family and/or lifestyle 16% 15% 16% 16% 16% 17% Plan to sell the home soon and want to increase resale value 11% 11% 9% 11% 12% 11% Addressing recent damage due to a natural disaster in my area 4% 3% 3% 4% 4% 4% Other home projects triggered a code upgrade 3% 2% 2% 3% 3% 3% Other 7% 3% 4% 7% 8% 10% Houzz.com 43 © 2015 Houzz Inc.
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