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Intelico: 47 158 184 957
Call: 1300 786 004
Email: [email protected]
Web: www.intelico.com.au
Critical Information Summary
InteliLand Starter Plan
The Starter Plan is a post-paid landline plan offered on a Six month contract. The plan includes your line
rental with low rates for local, national and mobile calls.
Information About The Service
Things to note
In most cases your connection will be free, however there may be a charge if a technician needs to visit your
premises. If connection fees apply Intelico will notify you of these charges prior to processing your connection.
Minimum Term
6month contract.
The Starter Plan gives you the following inclusions per month:
Landline rental.
Inclusions & Exclusions
All calls will be charged at the rates below.
Information About Pricing
Minimum Monthly
Charge
Early Termination
Charge
Monthly Call
Allowance
$35.95 ex GST per month.
$99.
N/A.
These are the charges that apply when you use your Intelico service. Charges apply for usage that is not included
as a monthly allowance. Any charges will be applied in addition to your Minimum Monthly Charge on your bill.
Rates mentioned are Exclusive of GST.
Standard Costs
Local Call
20c Per Call
National Call
Calls to Mobiles
13c per min + 30c connection fee
32c per min + 30c connection fee
13/1300
38c per call
019 numbers
38c per call
Landline Originated SMS
28c per connection
A standard 2 minute local call will cost 20c.
A standard 2 minute national call will cost 56c.
A 2 minute call to an Australian mobile will cost 94c.
International
Calling
Total Minimum
Plan Cost
Your Monthly Call Allowance (where applicable) does not include international calls. If you call overseas
using your Intelico service, our Standard International Charges apply. A full table of these charges is available
at our website www.intelico.com.au or by calling Customer Service on 1300 786 004.
The Total Minimum Plan Cost over the period of your contract is $215.70 ex GST.
The following fees are charged in addition to your Minimum Monthly Charge (where
applicable):
Other Fees
•
•
•
Paper Bill $3.00 ex GST – this fee is waived if eBill is activated.
Payment processing fee of $3.75 ex GST applies- this fee is waived if Direct Debit is activated.
Late Payment $17.27 ex GST.
This is a summary only, the full legal terms are available at www.intelico.com.au
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Intelico: 47 158 184 957
Call: 1300 786 004
Email: [email protected]
Web: www.intelico.com.au
Other Information
Usage Information
To view your usage information please visit www.intelico.com.au to register your account or log in,
alternatively you can call us on 1300 786 004
Contact Us
If you have any questions or comments regarding your service or bill, or you need technical assistance please
call us on 1300 786 004 or visit www.intelico.com.au and request a call back.
Complaints & Comments
Terms & Conditions
If you have an issue with your Intelico service, our Complaints Process can be found at www.intelico.com.au, or
alternatively you may wish to contact the Telecommunications Industry Ombudsman (TIO) on 1800 062 058 or
at www.tio.com.au.
All prices are exclusive of GST unless otherwise stated. Timed calls will be billed in 30 second increments.
Fair Use Policy applies. Excessive use is deemed be more than 500 local calls or 1000 minutes of national calls or
1000 minutes of calls to national mobiles per month. Refer to our website for full rates, terms and conditions.
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This is a summary only, the full legal terms are available at www.intelico.com.au