Download Report

Intelico: 47 158 184 957
Call: 1300 786 004
Email: [email protected]
Web: www.intelico.com.au
Critical Information Summary
InteliMob Plans SIM ONLY
InteliMob Plans are post-paid mobile plan available on a 24 month contract. A mobile handset is not
included with this plan; you can bring your own handset or buy one outright.
Information About The Service
Things to note
Minimum Term
Plan Name
Inclusions & Exclusions
InteliMob Mobile SIM Plan does not come with a mobile handset. If you choose to bring your own mobile
handset, make sure it is able to operate on the 2100MHz network frequency. To confirm your handset’s
compatibility, check with its manufacturer. Compatible handsets can be purchased outright from
Intelico.
24 Months
$40 InteliMob
$51 InteliMob
$99 InteliMob
$109 InteliMob
$40 InteliMob
$51 InteliMob
$99 InteliMob
$109 InteliMob
300 Min worth of
standard national
voice calls, + 3000 SMS, MMS 13/1300
numbers
600 Min worth of
standard national
voice calls, + 3000
SMS, MMS 13/1300
numbers
3000 Min worth of value for
standard national voice
calls, and calls to 13/1300
numbers
3000 Min worth of
value for standard
national voice calls,
and calls to 13/1300
numbers
+ 500MB of mobile
Data
+ 1GB of mobile data
+ 3000 SMS/MMS
messages
+ 2GB of mobile data
+ 3000 SMS/MMS
messages
+ 3GB of mobile data
Information About Pricing
Plan Name
Monthly Minimum
Charge
Early Termination
Charge
Monthly Call
Allowance
Monthly SMS & MMS
Allowance
Monthly Data
Allowance
$40 InteliMob
$51 InteliMob
$99 InteliMob
$109 InteliMob
$40 inc GST
Per Month
$51 inc GST
Per Month
$99 inc GST
Per Month
$109 inc GST
Per Month
$49.5 multiplied by the
number of months
remaining on the 24
month contract.
$54.5 multiplied by the
number of months
remaining on the 24
month contract.
3000 Min worth of Talk
Time included value
for standard national
voice calls, and calls
to 13/1300 numbers
+ 3000 SMS/MMS
messages
3000 Min worth of
Talk Time included
value for standard
national voice calls,
and calls to 13/1300
numbers
+ 3000 SMS/MMS
messages
$20 multiplied by the number
$25.5 multiplied by the
of months remaining on the number of months remaining
24 month contract.
on the 24 month contract.
300 Min worth of Talk
Time included for
standard national
voice calls, SMS, MMS,
and calls to 13/1300
numbers
600 Min worth of Talk
Time included value
for standard national
voice calls, SMS, MMS,
and calls to 13/1300
numbers
3000 – SMS & MMS Free
3000 – SMS & MMS Free
500 MB
1GB
3000 SMS & MMS
messages.
3000 SMS & MMS
messages.
2GB
3GB
Additional Data will be
Additional Data will be
[email protected]/KB
[email protected]/KB
[email protected]/KB for this [email protected]/KB for this
Plan
Plan
This is a summary only, the full legal terms are available at www.intelico.com.au
Page 1 of 3
Intelico: 47 158 184 957
Call: 1300 786 004
Email: [email protected]
Web: www.intelico.com.au
Standard Costs
These are the charges that apply when you use your Intelico service from within Australia. The following charges
will be taken from your Monthly Call Allowance, when this value is used the charges will be applied to your
account in addition to your Minimum Monthly Charge. Charges also apply for usage that is not included as a
monthly allowance, for example Voicemail retrieval.
Standard voice calls:
Fleet calls:
SMS to all networks:
MMS to all networks:
13/1300/1800 numbers:
Voicemail deposit:
Voicemail retrieval:
Connection Fee
99c per min + connection fee
99c per min + connection fee
25c per message
50c per message
55c per min + connection fee
0c
30c per min
NA
• Once Monthly Call Allowance is used, a standard 2 minute call will cost $1.98.
• Once Monthly Data Allowance is used, excess data will cost .03c per MB.
Pricing Information
A standard 2 minute call will
cost $1.98.
A standard 2 minute call will
cost $1.98.
A standard 2 minute call
will cost $1.98.
A standard 2 minute call
will cost $1.98.
A standard national SMS will
cost $25c per message.
A standard national SMS will
cost $25c per message.
A standard national SMS
will cost $25c per
message.
A standard national SMS
will cost $25c per
message.
Once Monthly Data
Allowance is used, excess
data will cost .03c per MB.
Once Monthly Data
Allowance is used, excess
data will cost .03c per MB.
If you restricted your use
solely to standard national
calls to Australian Mobiles,
each of 2 minutes in
duration, you could make
150 calls per month from
your Included Value.
If you restricted your use
solely to standard national
calls to Australian Mobiles,
each of 2 minutes in
duration, you could make
300 calls per month from
your Included Value.
Once Monthly Data
Once Monthly Data
Allowance is used, excess Allowance is used, excess
data will cost .03c per MB. data will cost 40c per MB.
If you restricted your use
solely to standard
national calls to Australian
Mobiles, each of 2
minutes in duration, you
could make 1500 calls per
month from your Included
Value.
If you restricted your use
solely to standard
national calls to Australian
Mobiles, each of 2
minutes in duration, you
could make 1500 calls per
month from your Included
Value.
International
Calling
Your Monthly Call Allowance does not include international calls, SMS or MMS. If you call or send an SMS or
MMS overseas from within Australia using your Intelico service, our Standard International Charges apply.
A full table of these charges is available at our website www.intelico.com.au or by calling Customer Service
on 1300 786 004.
Data Charges in
Australia
If you use more than your Monthly Data Allowance you will be charged an additional 40c per MB. To track
your estimated Australian data usage you can do so using the Manage My Account tool www.intelico.com.au
Mobile Handset
Repayments
N/A
Total Minimum
Plan Cost
(Over 24 Months)
Other Fees
$960
$1,224
$ 2,376
$2,616
The following fees are charged in addition to your Minimum Monthly Charge(where
applicable):
•
•
•
Paper Bill $3.30 in GST – this fee is waived if eBill is activated.
Payment processing fee of $4.13 inc GST applies, this fee is waived if Direct Debit is activated.
Late Payment $17.27.
This is a summary only, the full legal terms are available at www.intelico.com.au
Page 2 of 3
Intelico: 47 158 184 957
Call: 1300 786 004
Email: [email protected]
Web: www.intelico.com.au
Other Information
Usage Information
Using Your Service
Overseas
To view your usage information please visit www.intelico.com.au to register your account or log in,
alternatively you can call us on 1300 786 004.
Intelico services do not have international roaming automatically enabled. To enable these services please call
Customer Service on 1300 786 004. Please be aware that usage charges while overseas can be significantly
higher than usage charges within Australia.
Your Monthly Data Allowance does not include use while overseas. Overseas usage will be charged additional
to your Minimum Monthly Charge. For international roaming rates please call Customer Service on 1300 786 004.
Contact Us
Complaints & Comments
Terms & Conditions
If you have any questions or comments regarding your service or bill, or you need technical assistance please
call us on 1300 786 004 or visit www.intelico.com.au and request a call back.
If you have an issue with your Intelico service, our Complaints Process can be found at www.intelico.com.au, or
alternatively you may wish to contact the Telecommunications Industry Ombudsman (TIO) on 1800 062 058 or
at www.tio.com.au.
All prices include GST. A delivery fee of $14.00 inc GST applies per SIM Card, allow 7-10 business days for delivery. 24
month contract applies. Included value is for standard national calls to landlines and mobiles, standard national
SMS and MMS and calls to 13/1300/1800 numbers from within Australia. Included SMS and data must also be used
within Australia only. Charges apply for excluded call types and call, SMS, MMS and data usage in excess of your
included value/allowance. Access to the Optus 3G network requires a 3G compatible handset, a 3G compatible
handset will allow access to the Optus 3G network only. An early exit fee of 50% of the Minimum Plan Charge
multiplied by the number of months remaining on the contract applies. Optus 4G and 3G coverage is subject to
network availability. Please refer to our website for full terms and conditions.
This is a summary only, the full legal terms are available at www.intelico.com.au
Page 3 of 3