WAYS TO MAKE YOUR RESUME POP Tips for Writing High School and College Resumes © 2015 InternBoston Here's Where To Find It Resume 101: Intro and Overview pg. 3 What is a resume and why do I need one? Resume Bones pg. 5 Items that belong (and don't belong) on your resume Resume Guts pg. 9 Did you cut grass or did you provide landscaping maintenance for 10 families? How you say it matters! Ready, Set, Action! pg. 11 A list of words and phrases that may be helpful Resume Tips & Samples pg. 13 High school and college samples to help you get started Created by Beth Stewart Resume Writer Extraordinaire Director of Strategic Communications Team InternBoston ©2015 2 Resume 101: Intro and Overview What is a resume? Merriam-Webster defines resume* as follows: RÉSUMÉ NOUN RÉ·SU·MÉ\ˈRE-ZƏ-ˌMĀ,ˌRE-ZƏ-ˈALSOˈRĀOR ˌRĀ-\ : a short document describing your education, work history, etc., that you give an employer when you are applying for a job : a list of achievements : a short description of things that have happened *You'll notice that Merriam-Webster includes the accents in the word resume. Those accents are optional, and our preference is to leave them out! It's true, a resume does include your education and work experience. But it's more than that. A resume is a marketing piece. It is an advertisement that highlights your accomplishments. It's a quick snapshot of who you are. It lets a future employer see how you might fit into the workplace. Did you know that most prospective employers spend only about 15 to 20 seconds reviewing a resume before deciding whether to read the rest of it or toss it? A resume presents the best you with the least amount of work on the part of the reader (translation: it should be easy on the eye, relevant, succinct, and give the reader a reason to call you)! 3 Do You Need a Resume? The quick answer–yes! It’s never too early to think about writing a resume. Whether you're still in high school or already in college, start thinking about how you will present yourself on a resume to prospective colleges, employers, and mentors. So where do you begin? If you haven't already, start gathering information about your school work and activities, volunteer work, jobs, and anything else that will show what you're all about. Stay organized by dedicating one notebook or folder (or use an app) with all your information. Once you're ready to begin, use this ebook as a guide to help you through the process. As you keep track of your school, volunteer, and job information, be sure to write down the name and contact information of your supervisors/bosses. You may need this information later when completing a job application. 4 Resume Bones Every resume has similar basic building blocks that are the expected. Who You Are and How to Reach You CONTACT INFORMATION: This seems straightforward enough, but keep in mind that your resume needs to present your contact information in a professional way. Name: First and last name. If your last name is difficult to pronounce, consider adding the phonetic name in parentheses: John Szczanta (Stancha) Address: In the world of electronic resumes, more and more people are putting only a city and state on the resume. However, it is not incorrect to include your entire address. Email: Start by ensuring you have a professional-looking email address with no cutesy nicknames or phrases (for example, [email protected] won’t fly). It's a good idea to create a professional-looking email just for all your professional and educational exchanges. Phone Number: Be certain to provide a phone number that will be answered by A PERSON. Have a proper voicemail message set up. Have a Purpose OBJECTIVE / SUMMARY Give the reader a focus. You do this by including a written objective or summary: An objective is a statement about a goal you have with regard to a job or internship position (good to have if don't submit a cover letter). A summary is a few sentences that sum up your experience and strengths. You don’t have to have either of these written right away, but you may wish to take some notes to reference later. 5 Where You Attend School EDUCATION: Are you a student? It's important to say so. High School Students: Include your high school name and location (city and state). If your grade point average is impressive (3.5 out of 4.0), include it. You don't need it for the resume, but have on hand the name and contact information of your guidance counselor, teacher, or staff member should a future employer ask for it. College Students: College name and location, your major (and minor if you have one) and graduation (or expected graduation) date. If you are still in school or a very recent graduate, and your grade point average is impressive (3.8 out of 4.0), include it. What You've Learned RELEVANT COURSEWORK: No, you don't have to include everything you've learned. But if what you have learned or are learning in schools directly relates to the position, include it. Think about what courses might be relevant to a future job or internship. If you are seeking an engineering internship, include any math or CAD classes. If you want to a journalism internship, include any writing or journalism classes. For college resumes and recent college graduates, keep coursework listing to an extreme minimum unless you really need content to fill in white space. While some specific technical courses are important to include, other more general courses may be viewed as theoretical and including them on a resume may not be of much help. 6 Brag Elements HONORS, AWARDS, & ACTIVITIES: Some people don't like to brag. On a resume, it's expected! Academic Achievements: Academic honors, awards, or memberships. Include honors or awards you have received as well as membership in any honorary society or other academic-oriented organization. Extra-curricular activities: Keep a list of sports, clubs, or other nonacademic organizations that you have participated in. One way to organize this is to make a list of the activity (such as track team or yearbook) followed by the year(s) and/or grade(s) in which you participated in that activity. Example: Cross Country team, 2013-2015 (Captain, 2015) Drama, 9th, 10th(chorus), 11th (lead role) Specialized programs: Perhaps you participated in a language immersion program or studied whale behavior one summer. Include the name of the program, a brief description of it, and the date in which you participated in it. How You Have Helped Others COMMUNITY SERVICE: Write the name and dates of all community service or volunteer activities in which you have participated. Write a brief description of your involvement in each activity. If you haven't done so already, ask for letters of recommendations from mentors or supervisors for whom you have volunteered or worked. Ask any trusted supervisor or mentor for permission to be called as a reference and get the pertinent contact information. 7 All Your Hard Work EXPERIENCE: If you have had a job or an internship, include it! Generally, list jobs and/or internships in reverse chronological order (most recent at the top, then work your way down the page). Include any part-time, full-time, or summer positions that you've held. Include the name of the company or organization and the duration of the job or internship (month and year). Write two to five bullet points that describe your duties or accomplishments for each position (more on this in the Guts chapter). Make it easy on the eye! Write 1 to 2 lines per bullet point. Choose a bullet point that is visually appealing and not distracting to the reader. You've Got Skills Chances are, you are good at many things. Maybe you have programming skills. Or you speak a second (or third) language. Are you analytical? A successful leader? Good with machinery? Detail-oriented? Excellent public speaking skills? Include them all. Need help finding the right word? Refer to "Ready, Set, Action" on page 11 for action verbs, skill words, and phrases 8 Resume Guts You've got all the basics. But it's more than just telling what you did on a job. Now it's time to work on the wording. For your summer job, did you cut grass or did you provide landscaping maintenance for 10 families? Both of those describe the same thing; however, one says it better! Were you a volunteer or did you also have a leadership role as a volunteer? Were you a tutor or did you tutor 15 kids per year in calculus? How you present your achievements matters! Show, Don't Tell Don't just recite your job duties, showcase your accomplishments. While it is important for students early in the career planning process to include basic job duties, it's always a good idea to show not only that you are capable of a job duty, but also you are capable of doing it well. For example: Okay: Sales duties Better: Helped customers Strong: Assisted 50+ customers (men, women, and children) daily in selecting appropriate footwear. In the example above, all three statements basically mean the same thing. However, the last description tells the reader that 1) the applicant can assist many people; 2) the applicant is comfortable with a variety of customers, and 3) the applicant has knowledge in footwear. Remember to use skill words and action verbs! See Ready, Set, Action. 9 Be Relevant Always have the job in mind when writing a resume. List the most relevant items first, and work your way down. For example, if you are applying to an engineering college and you have had an internship at an engineering firm, be sure to include that information right at the top of the resume. If you are applying for a job as sales representative, and you have had experience selling a similar product, bump it up to the top of the resume. Call attention to your relatable skills as soon as possible. Show Your Expertise This is often listed in the Skills section of the resume. However, it is also a good idea to include it in the summary paragraph. If you are applying for a specific job or internship, what expertise is required? Look at the job description. What words or phrases are used that apply to you? If the position requires a candidate who is detail-oriented and organized (and that also describes you), weave those words to the summary, experience, or skills section. If you have expertise in an area in which you can provide an example, be sure to have that on hand in an interview. For example, if you are a graphic designer with expertise in a certain software program, bring with you an example of your work. 10 READY, SET, ACTION! Having trouble finding the right word or phrase? This list of action verbs and skill words may help. SKILLS WORDS AND PHRASES Analytical Thinking Data Analysis Presentations Assess and evaluate Delegate responsibility Public Speaking Attend to visual detail Detail-oriented Repair equipment or machinery Budgeting Effectively deal with obstacles Research Build or construct Languages (list all fluent) Staff Training Coaching Leadership Supervision Collaboration Maintain records Team Building Communication Manage complaints Tutoring Computers (platforms, software) Manage time Understanding Technology Coordinate fundraising Mentoring Use sign language Creative Problem Solving Motivate others Working with Money/Cash Register Creativity Multi-task Writing Customer Service Plan/arrange events/activities Train or teach others 11 ACTION VERBS Administrative reconciled designed planned mediated answered reorganized developed produced motivated authored revised directed recommended negotiated collected suggested drew resolved persuaded compiled translated enhanced presented contacted wrote fashioned Helping / Teaching arranged corresponded Research invented critiqued analyzed modified directed compiled originated drafted computed sketched edited critiqued Management filed determined administered informed developed analyzed maintained evaluated approved memorized examined assigned negotiated inspected chaired operated organized changed ordered researched coordinated organized reviewed delegated performed summarized directed persuaded Creative Words evaluated prepared acted improved presented arranged managed processed created monitored publicized customized organized 12 assessed assisted clarified coached collected communicated counseled delivered demonstrated devised educated encouraged evaluated facilitated guided hosted initiated instructed reconciled represented served suggested taught trained tutored volunteered Technical assembled built calculated computed designed devised engineered maintained operated programmed remodeled RESUME TIPS & SAMPLES You will undoubtedly find hundreds of different resume styles. While no one particular format is considered best, some are better than others. Use the following guidelines when formatting your resume: Use an easy-to-read font such as Times New Roman, Arial, Calibri, or Cambria. Font size should be 10 or larger. Headings may be a bit larger. Use bold, underline, italics, and shading sparingly and consistently. Generally, the typeface should be black. There are instances when navy blue or gray is acceptable. Be very conservative with color. Most high school and college resumes should be one page. Use font size, spacing and margin settings to help keep it to one page. All resumes must be free of typos and errors. Period. Create a resume using word processing (computer, device, or online) software. Save it as a pdf file to maintain formatting and easy upload onto websites. Printed resumes should be on high-quality, white or cream paper. No colored paper. Your resume is never finished forever. You may have a few different versions of your resume. Resumes can (and should) change slightly for each job. The following pages provide a few resume samples. Choose a format that appeals to you. There are many resume templates available on the internet or from word processing software. 13 Sample of high school student resume with no work experience Jane Jones 11 Smith Road Anytown, MA 01234 Phone: (555) 555-1234 Email: [email protected] OBJECTIVE: Rising junior with a passionate interest in mathematics and chemistry interested in a summer engineering internship. Honors student, varsity athlete, and community service volunteer. PERSONAL ATTRIBUTES & SKILLS Punctual, reliable, detail-oriented, organized Excellent reasoning and analytical skills Computer: Microsoft Word, Excel, PowerPoint, html EDUCATION Hillsdale High School (Anytown, MA) GPA 3.8/4.0 Graduation: 2017 Honors/Awards: Match League Championship (Grade 9) Student of the Month (Grade 10) Relevant Coursework: Mathematics Courses Honors Math (Grade 9) Honors Algebra II (Grade 10) Science Courses Honors Chemistry (grade 10) Honors Physics (grade 10) ACTIVITIES Math Team (grades 9-10) - Captain (grade 10) Chemistry Club (grades 9-10) Cross Country (grades 9-10), junior varsity and varsity - State championship participant, 2013 Sunnydale High Lacrosse (grade 9), junior varsity (2012) Percussion Ensemble (grades 9-10) DECA (grade 10) conference participant 2015 VOLUNTEER / COMMUNITY SERVICE Feed the Homeless - Boston chapter (grade 10) Run for Cancer -Town, MA (grade 10) Tutor, middle school students in math and science (grades 9-10) 14 Sample of high school student resume with work experience Sam Smith 11 Country Road Town, MA 01234 Phone: (555) 555-1234 Email: [email protected] OBJECTIVE Motivated, hard-working honors student interested in a summer internship that will utilize my education and communication skills in the field of journalism. EDUCATION Central High School (Town, MA) GPA 3.5/4.0 Graduation: 2015 Honors/Awards: National Honors Society (Grades 11-12); Student of the Month (Grades 10-12) SKILLS: Computer: Microsoft Word, PowerPoint, Acrobat Excellent verbal and written communication skills; Punctual, reliable, detail-oriented, organized ACTIVITIES & SPORTS Sunnydale High newspaper The Monitor (grades 9-11) Senior Editor (2014-present); Staff writer (2012-2104) Cross Country (grades 9-12) - junior varsity and varsity: State championship participant, 2011 Sunnydale Soccer (grades 9-12) - junior varsity and varsity: Team Captain, 2012 WORK EXPERIENCE Tennis Instructor Summers 2013 - 2014 Pony Meadows Farm, Anytown, MA Taught kids (ages 1- to 14) basic tennis lessons Taught and trained basic strokes such as forehand, backhand, serve, and game rules. Helped build confidence by incorporating power-building exercises into lessons Organized a field trip to a local tennis tournament Day Camp Counselor Summer 2012 ESF (Education Sports Fun), Greenwich, CT th Lead counselor in sports camp (5 graders). Supervised 5 to 14 students through various activities including team, individual, and group sports COMMUNITY SERVICE Service trip to Navajo reservation, Fort Defiance, AZ Worked with other volunteers constructing dams to prevent erosion on farm land Tutor, middle school students in English (2013 - present) 15 Summer 2013 Sample of high school student resume with work experience (alternate format) Zoe Jones 11 City Road Town, MA 01234 Phone: (555) 555-1234 Email: ZoeJones @gmail.com SUMMARY Motivated, hard-working honors student. Excellent verbal and written communication skills. Three years of experience as writer/editor of high school newspaper. EDUCATION Central High School (Town, MA) Graduation: 2015 GPA 3.5/4.0 Honors/Awards: National Honors Society (Grades 11-12); Student of the Month (Grades 10-12) SKILLS: Computer: Microsoft Word, PowerPoint, Acrobat Excellent verbal and written communication skills Punctual, reliable, detail-oriented, organized WORK EXPERIENCE Assistant Editor Anytown Patch, Anytown, MA Assisted in researching articles about local events. Proofread articles for spelling and typos. Assisted photography editor on assignments as needed. Summers 2013 - 2014 ACTIVITIES Sunnydale High newspaper The Monitor (grades 9-11) Senior Editor (2014-present); Staff writer (2012-2104) Sunnydale High Photography Club (grades 9-11) Tennis Team (grades 9-12), junior varsity and varsity State championship participant, 2011 Sunnydale Softball (grades 9-12), junior varsity and varsity: Team Captain, 2012 COMMUNITY SERVICE Food Bank Volunteer, Greater Boston, MA Summer 2013 Assisted in organizing and distributing pantry items at local food banks in the Boston metro area. 16 Sample of college student resume with work experience Nicholas Anderson 11 Smith Road Town, MA 01234 Phone: (555) 555-1234 Email: [email protected] OBJECTIVE Business major seeking marketing internship where I can utilize my education, skills, and experience to assist an organization in helping to achieve its goals. EDUCATION Bachelor of Science candidate (May 2016) State University, College City, NY Major: Business; Minor: Marketing Cumulative GPA: 3.5/4.0; Major GPA: 3.8/4.0 MARKETING EXPERIENCE Sports Marketing, Inc. New York, NY Intern, Account Management- Strategic Sales Summer 2014 Assisted marketing department with campaign of two local minor league baseball teams. Used Excel to create client campaign worksheets. Generated weekly marketing reports. Assisted in generating email campaigns for prospective clients. Participated in conference calls as well as in organized outings with clients. SKILLS Computer: Microsoft Word, Excel, PowerPoint, Social Media Excellent verbal and written communication skills Organized, detail-oriented, and ability to multitask and prioritize projects ADDITIONAL WORK EXPERIENCE The Coffee House New York, NY Front End Manager / Barista 2013-2014 PT during school; FT summer Greeted customers, created daily specials boards, generated new clients using social media platforms. Managed register, cleaned machines, assisted in opening and closing procedures. Nick's Lawn Service New York, NY Owner/Operator 2012-2014 Started own business as a freshman in high school and increased number of clients by 50% within the first year. Maintained grass, hedges, and edge trimming for 25+ homes during summer. Provided leaf cleanup during fall and snow shoveling during winter. Hired and trained 2 employees 17 Learn more about internships Website: http://internboston.com/ Blog: http://internboston.com/blog/ Social Media: TEAM Robin Neff Clebnik, Founder & Chief Internship Officer [email protected] Susan Melaugh, Director of Internship Programs [email protected] Beth Stewart, Director of Strategic Communications [email protected] Ways to Make Your Resume Pop: Tips for Writing High School and College Resumes Team InternBoston ©2015 18
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