Lowe’s Window Treatment Installer Training Sponsored By:

Lowe’s Window Treatment
Installer Training
Sponsored By:
Install Team
It is important to both Lowe’s and you as a contractor to present a positive
professional image to the customer.
The customer will expect this from Lowe’s and in turn from Lowe’s installers
performing services on their behalf.
The more confidence developed with the customer during the initial contact,
the less likely the customer will be to expect a problem and the less likely the
possibility that a problem will develop.
A positive attitude produces a positive result.
You, from the customer’s point of view, represent Lowe’s…and the way they
remember Lowe’s has a direct bearing upon whether Lowe’s retains and
expands its customer base, and in turn whether Lowe’s has customer jobs
available to offer the contractor for installation.
Your positive attitude and professional approach to each job
can make a difference with the customer in how they feel
about their project and will ensure our mutual success!
Introduction to the Training:
What you will learn:
1. Introduction to the role you play within Lowe’s.
2. Basics on how to measure/install.
3. Common discovery questions to ask your customers.
4. High Level features & benefits of the categories you
deal with on a daily basis.
5. Applications for each of the categories.
6. On Line resources that are available.
Your role within Lowe’s
Introduction to your role within Lowe’s
• You are the face of Lowe’s and represent the
company and the values that it stands for.
• There are expectations that Lowe’s requires that will
help you succeed, ensure customer satisfaction
and to bridge the gap between the customer and
the installer.
• The next few slides walk through the:
Customer Care
Do’s
Customer Care
Don'ts
Customer Care Do’s
Call the customer on the way to the job.
Be aware of your surrounding “Don’t do anything you wouldn’t want
your customer or neighbors to see”.
Show up in a presentable vehicle – Washed Vehicle and No Rust.
Use oil shields in the driveway.
Be in complete, crisp and presentable uniform.
Use “yes ma’am”, “yes sir” language.
Remove shoes or use shoe coverings when inside home.
Please adhere to the shoe cover rule at ALL times.
Introduce yourself and your company upon arrival.
Customer Care Do’s
Before starting work, explain the detail and install process.
Be considerate. Make sure animals don’t get out, start in a particular
area if needed, work through the garage if necessary, etc.
Use genuine conversation with the customer. Avoid discussing religion,
politics or any emotionally charged subject.
Work steadily but don’t appear to be nor speak of about being rushed.
Be careful when carrying boxes.
Don’t set tools on furniture.
Set all blinds uniformly before you leave.
When a blind is installed, step back and view to make sure the valance
and slats are presentable and level.
Customer Care Do’s
Use a battery operated vacuum to touch up debris.
Offer to help reposition furniture.
Take all trash and boxes with you.
Thank the customer.
It’s okay to ask if they are completely satisfied and is there anything you
can do to make their installation better.
Ensure the customer knows the blinds are warranted and if they have
any concerns to notify the company.
If a rare occurrence happens where you need to leave the premises ,
be specific about your return.
Please use Lowe’s approved detail template.
Customer Care Don’ts
Never use foul language on the job.
Never use tobacco products on or around the job site.
Do not use bathroom facilities at the job.
Do not use cell phone while at work for personal use.
Do not walk through yard, flowers or mulch as a shortcuts.
Do not leave copy of a detail for the customer. This is Lowe’s property
and against policy.
Do not remove any item from the house other than trash. Do not remove
any blinds from jobsite unless specified on your sheet that they are a
take down or haul away.
Customer Care Don’ts
Do not call about issues while in front of the customer. If you need to
make a call, do it in your vehicle.
Do not use measurements less than 1/8”.
Do not expect or insinuate a tip. This is typically not a tipped position.
Don’t approve any measurement you feel to be wrong. If a sales
associate says “can we change the measurement?” – stick by your
detail. If a customer wants something you are not sure will work, either
say no or use covering notes at the bottom of the detail sheet.
Some windows have inside mount screens, do not install blind brackets
in the area where the screen would normally rest.
How to Measure/Install
How to Measure: Inside Mount
To find width:
1. Using a steel tape measure, measure
exact window width at top, middle and
bottom, inside the window frame.
*with exception of roller shades: measure width only where the roller
is to be installed
2. Use the narrowest width. Do not take
any width deductions.
To find height:
1. Measure exact window height at left
and right side, inside the window frame.
2. Use the longest height.
*Each company may have different variances for measuring.
These can be found under specific online websites that will be
discussed later on in the training.
How to Measure: Outside Mount
To find width:
1. Using a steel tap measure, measure
exact width where blind is to be placed.
*with exception of roller shades: measure width only where the roller is to
be installed
2. Add at least 1 ½” to each side for
optimal light control.
(3”-4” suggested overlap for vertical blinds)
To find height:
1. Measure exact height from proposed
headrail location to the window sill.
2. Add at least 1 ½” to the height for
optimal light control. (4” suggested for
vertical blinds)
*Each company may have different variances for measuring.
These can be found under specific online websites that will be discussed
later on in the training.
How to Install
• Each company has their own specific installation
instructions to help support their products.
• Please note that the brackets under each company
and the methods to install those specific categories
differ by brand.
• The vendor/category instructions are housed and can
be found under a separate online websites. Here is
are direct links to the slides.
https://lowes.allen-and-roth.com/customer-support/installer
www.lowes.baliblinds.com/installer
www.lowes.graberblinds.com/installer
www.lowes.levolor.com/installer
Common Discovery
Questions for the Customer
•
Discovery Questions
Every customer you come in contact with has a
different set of circumstances or requirements that are
important to know prior to selecting the appropriate
blind or shade for that application.
Save Energy?
Match what is
currently up?
Increased Privacy?
Coordination to
other Decor?
Children or Pets?
Overall Budget?
Mounting Depth
limitations?
High Humidity
Areas?
Unique Window
Shapes?
Blind/Shade Stacking
Limitations?
•
Discovery Questions
Below are some starter questions that can be used to
help qualify the customer and narrow down the best
solution for that application:
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How many windows are you looking to dress?
Which rooms are you looking to finish?
What is the current décor in that room?
What is important to you, and in what order? Privacy? Light Control? Energy
Efficiency?
What is the shape of the window that you are wanting to cover?
Do you have a large window or sliding glass door?
Do you need a high level of insulation/energy efficiency?
Do you need to completely block out the light?
Do you need a high level of privacy?
Do you have children or pets?
Are you interested in cordless operation to enhance safety?
Do you have any depth restrictions?
Are there window cranks or door handles in the way of blind/shade operation?
Will I need an extension ladder to access your window?
Will you need a skylight pole or motorization to operate the blind/shade?
Window Treatment Product
Category Overview
Category Overview
What you will learn:
• Introduction to each of the categories:
-
Benefits and Features
Applications that are recommended for that product category
Options/Upgrades that come available within that category
Specialty shapes that compliment that window treatment
Blinds
Shades
Blinds Category Overview
Blinds and Shutters:
• Blinds offer a “dual operation” system
giving the consumer the ability to tilt
the slats/vanes open or closed, as well
as raise and lower their blind based on
their light control/privacy needs
• Blinds are available in Wood, Faux
Wood, Vertical, and Metal Blinds
• Shutters are available in Wood,
Polyresin 3® and Faux Wood
Shades Category Overview
Shades:
• Shades offer a “single operation”
system giving the consumer the
ability to raise and lower their
window treatment
• Available in Cellular, Pleated,
Roman, Panel Track, and Natural
Shades
• Shades are typically more energy
efficient
Shadings:
• Offer a “single operation” system
giving the consumer the ability to
raise, lower and tilt their window
treatment
• Available in Horizontal and Vertical
Shadings
Cellular & Pleated Shades
Benefits & Features
•
Most Energy Efficient Window Treatment – can
save the consumer money on their energy bill
throughout the year due to insulating nature
of the product.
•
Highly Fashionable window treatment with the
ability to coordinate with other colors and
fabrics throughout the home.
•
Many versatile operating systems to maximize
on safety and ease of operation.
•
Variety and light control fabrics – Sheer, Light
Filtering, Room Darkening, and Blockout.
•
Easy to install on majority of windows – Inside
and Outside Mount (does not require much
depth).
•
Can accommodate a variety of specialty
shaped windows.
Light Filtering
Room Darkening
Cellular Shade Application
»
Light Filtering Recommendation:
1.
2.
3.
4.
5.
6.
Living Room – Versatile color offering coordinates well with furniture, wall color, fabrics, and
flooring.
Dining Room – Provides soft natural light while offering some privacy for entertaining.
Office – Assists in blocking the glare on computer screens.
Laundry Room – Opening price point aids in privacy and light control needs.
Sunroom (indoors) – Best product to enhance energy efficiency while controlling light.
Specialty Shapes.
Porch
2
1
Dining
Room
Living
Room
6
Office
3
Bedroom
Garage
4
Bedroom
Kitchen
5
Sun
Room
Family/
Media
Media
Room
Room
Bedroom
Patio
Cellular Shade Application
»
Room Darkening Recommendation (Outside Mount suggested):
1. Bedroom – Provides total light control to enhance sleep
2. Bathroom – Ensures complete privacy
3. Media Room – Controls all external light to block any glare on media
4. Nurseries – Perfect for babies and young children who nap throughout the
day
Porch
Office
Dining
Room
Bedroom
Living
Room
Garage
Bedroom
Kitchen
2
Sun
Room
Family/
Media
Media
Room
Room
1
Bedroom
Patio
3
4
Standard Bottom Up
• Available Corded
and Cordless
• Cordless increases
safety in the home,
easy to operate,
and offers a clean
look to any window
Top Down/Bottom Up
• Available Corded and
Cordless
• Enjoy Light and Privacy
at the Same Time with
Independent Top and
Bottom Operation
• Availability in cordless
increases safety in the
home
Day/Night or 2 Fabric Combination
• Available Corded and
Cordless
• Combines Room
Darkening and Light
Filtering Fabric Giving
Optimal Thermal
Insulation
• Maximize on Privacy
and Light Control
Multiple Shades on One Headrail
• Available Corded and
Cordless (2-on-1, 3-on-1)
• Allows Multiple Shades to
Operate Independently
• Not Available with:
Top Down, Corded Top
Down/Bottom Up or Corded
day/night or 2 fabric
combinations
Continuous Cordloop
• Cordloop Lengths
Available from 2’ –
10’
• Helps Evenly Raise
Larger Shades
• Cord Length Does
Not Change, Always
Consistent
Specialty Shapes
• Many Shapes Available
o Non-Perfect Arch
o Half Arch
o Circle
o Hexagon
o Octagon
o Perfect Arch
o Skylight
o Fanned Angle Top or
Bottom
o Cutouts
*Some vendors require templates so please include
during time of detail.
Additional Resources
Please visit the below sites for more information on the Cellular
category as well as specific installation instructions:
https://lowes.allen-and-roth.com/customer-support/installer
www.lowes.baliblinds.com/installer
www.lowes.graberblinds.com/installer
www.lowes.levolor.com/installer
Wood Blinds
Benefits & Features
• Real Wood:
o Consumers want to match existing Wood finishes and paint colors in the
home to their window treatments: cabinetry, furniture, flooring, window
trim, wall color. This enhances coordination, blending, and matching
throughout the home.
o Slat sizes available: 1”, 2”, 2 1/2” or 2 3/8”
o 1” Real Wood is perfect for shallow window depths, Outside Mounts (such
as French Doors)
• Faux Wood:
o Consumers want the look or feel of real wood, but need the durability of
Faux Wood
o Consumer needs product that is soft on the budget but looks like real
wood
o Heat Resistance – rooms with high exposure to sunlight and heat
o Slat sizes available: 2” or 2 1/2”
Real Wood Blind Applications
• Real Wood Window Applications include:
1.
2.
3.
4.
5.
Living Rooms
Dining Rooms
Office
Bedrooms
Large Windows (Real Wood is lighter weight than Faux Wood)
Porch
2
1
Office
Dining
Room
Living
Room
3
Bedroom
Garage
Bedroom
Kitchen
5
Sun
Room
Family/
Media
Media
Room
Room
4
Bedroom
Patio
Faux Wood Blind Applications
• Faux Wood Window Applications:
o Moisture Resistance and High Durability
1. Bathrooms
2. Kitchens
3. Laundry Rooms
4. Nurseries
Porch
Office
Dining
Room
Bedroom
Living
Room
Garage
3
2
Sun
Room
4
Kitchen
1
Family/
Media
Media
Room
Room
Bedroom
Patio
Bedroom
Cordless Real Wood/Faux Wood
• No External Lift Cords
• Increased Safety for
Children and Pets
• Clean, Modern Look
• Increased Sizes
Available
No Route Hole Option
• Increased Privacy,
Room Darkening
and Security
• Slats Can Be
Removed for
Cleaning
• Slats can be easily
replaced versus
replacing entire
blind
Twill Tapes
• Solid or Decorative Twill
Tapes Available
• Twill Tapes available in
various sizes
• Tape Will Cover Every
Ladder
• Tapes Coordinate with
drapery, fabrics in room, wall
color, etc.
Multiple Blinds on One Headrail
• Provides Raising
and Lowering
Flexibility
• 2-on-1 and 3-on-1
Available
• Standard Innerspace can be
chosen
depending on
widow casing
limitations
Cornices
• Larger Profile Valance
• Available in various styles to
coordinate with crown
molding and trim
• Available in multiple finishes
• Multiple Mounting Choices
on various products
Cutouts
• Allow Access to
Air Conditioners,
Window Cranks,
French Door
handles, etc.
• Center and Side
Cutouts
Available
• Diagram May Be
Required
Additional Resources
Please visit the below sites for more information on the Wood
categories as well as specific installation instructions:
https://lowes.allen-and-roth.com/customer-support/installer
www.lowes.baliblinds.com/installer
www.lowes.graberblinds.com/installer
www.lowes.levolor.com/installer
Vertical & Soft Vertical Blinds
How to Measure:
Outside Mount - Verticals
•
To find Width:
o Blind should overlap opening
at least 4” on each side to
ensure privacy.
o To ensure easy access to the
door and allow adequate
overlap, consider the stack
width.
•
To find Height:
o Measure the height of the
area to be covered and
round down to the nearest
1/8”.
o Blind should extend at least 3”
above and 3” below window
frame or opening.
o For installations to the floor,
make adequate deductions
for carpeting.
How to Measure – Patio Doors
•
To find Width:
o Blind should overlap opening
at least 4” on each side to
ensure privacy.
o To ensure easy access to the
door and allow adequate
overlap, consider the stack
width.
•
To find Height:
o Measure the height of the area
to be covered and round
down to the nearest 1/8”.
o Blind should extend at least 3”
above opening or window
frame.
o For installations to the floor,
deduct 1/2” for proper
clearance.
Benefits & Features
• Soft Vertical Blinds offer the look and feel of draperies with the
functionality, durability, and light control of a Vertical Blind.
• Vertical blinds are offered in fabric textures, natural textures,
and faux paint finishes to coordinate with fabrics throughout
the home, furniture, wall color, paint styles, etc.
• Vertical blinds also coordinate back to other blinds/shades
categories such as: vinyl blinds, cellular shades, roman shades,
roller shades, metal blinds, faux wood blinds, and natural
shades.
• Vertical Blinds come in large widths and heights to effectively
cover large windows.
Vertical Blind Application
•
•
Vertical blinds are used predominately for large window applications
Ideal For:
1. Patio Doors
2. Bay Windows
3. French Doors
Porch
2
1
Dining
Room
Living
Room
Office
Bedroom
Garage
Bedroom
Kitchen
3
Sun
Room
Family/
Media
Media
Room
Room
Bedroom
Patio
S-Shape Vanes
• Enhanced Room
Darkening and Privacy
Due to Tighter Closer
• S-shape Offers Soft Flow
of Fabric and Enhanced
Durability of Laminated
Backing
• Wide Offering of colors,
fabrics, and finishes
• S-Shape vanes
coordinate with other
blinds/shades categories
Control Options
• Cordless Wand Control
increases safety in the
home with children
and pets
• Cord and Chains
Available at No
Charge
* Wand styles/colors differ by vendor
Stack Options
• Vertical Stack Options
o
o
o
o
Right Stack
Left Stack
Dual Stack/Split Draw
Center Stack
Right Stack
Left Stack
Dual Stack/Split Draw
Center Stack
Other Options
• Angle Tops
o A-Frame Windows
• Chains
o Optional Chains that
connect each vane
(located at the
bottom of vane) for
a More Traditional
Look
Vertical Shadings Application
1.
2.
3.
4.
5.
6.
Formal Living Room
Formal Dining Room
Family Room
Great Room
Home Office
Sliding Glass Doors
Porch
2
1
Office
Dining
Room
Bedroom
Living
Room
Garage
Bedroom
Kitchen
5
Sun
Room
Family/
Media
Room
Patio
3
4
Bedroom
Benefits & Features
•
Sheer, anti-static, stain resistant fabric maintains a like-new
appearance.
•
Available in a variety of neutral light filtering colors and room
darkening selections.
•
Precision hardware system ensure lasting smooth and quiet
operation.
•
Combination of a wand and cord, the stationary wand will
rotate the louvers and traverse the blind across the window.
•
Features 5” high opaque facing which provides built-in
finishing touch and conceals the track.
Additional Resources
Please visit the below sites for more information on the Vertical
categories as well as specific installation instructions:
https://lowes.allen-and-roth.com/customer-support/installer
www.lowes.baliblinds.com/installer
www.lowes.graberblinds.com/installer
www.lowes.levolor.com/installer
Roman Shades
Benefits & Features
• Roman shades offer the look of a drapery with the
functionality of a shade.
• Roman Shade fabrics coordinate beautifully with other fabric
finishes in the home – furniture, bedding, draperies, throw
pillows, etc.
• Roman shades coordinate with other blind/shade categories
such as: Roller shades, Panel Track, Vertical Blinds.
• Many versatile operating systems to maximize on safety and
ease of operation.
• Variety and light control fabrics – Light Filtering and Room
Darkening.
Roman Shades Applications
• The look of a horizontal drapery that provides coordination to
other fabrics, textures, and colors throughout the home.
• Roman Shade Window Applications:
1.
2.
3.
4.
5.
6.
Living rooms
Dining rooms
Bedrooms – with Light Filtering or Room Darkening liners
Nurseries with Room Darkening Liner
Porch
Media Rooms
2
1
Offices
Dining
Living
Room
Office
6
Bedroom
Room
Garage
Bedroom
Kitchen
4
Sun
Room
Family/
Media
Room
3
Bedroom
Patio
5
Flat vs. Hobbled Style
•
Flat Roman Shades
offer a More Modern
Choice, Not As Much
Light Seepage From
Sides
•
Looped/Hobbled
Roman Shades offer
a More Traditional,
Classic Look With Soft,
Full Folds
Flat
Hobbled
Light Filtering vs. Room Darkening
• Majority of Roman
Fabrics are Available LF
or RD
• Light Filtering:
1.
2.
3.
Light Filtering
Living Rooms
Dining Rooms,
Kitchens
Room Darkening
Porch
2
1
Office
Dining
Room
Bedroom
Living
Room
Garage
• Room Darkening
4.
5.
6.
Bedrooms
Media Rooms
Bathrooms
3
Kitchen
Bedroom
6
Sun
Room
Family/
Media
Room
Bedroom
Patio
5
4
Valance Options
Integrated Valance:
Clean, Coordinated Look
Classic Valance:
Traditional Fabric
Valance That Directly
Matches The Shade
Cordless Roman Shades
• Enhanced Safety for
Children & Pets
• Clean Appearance
Free of Dangling Cords
Top Down/Bottom Up
• Available Both Corded &
Cordless
• Classic Valance Included
at No Charge
• Ideal Light & Privacy
Control
• Perfect for Bathrooms &
Bedrooms or Any First
Floor Application
Large Window Solutions
• 2 on 1 Headrail
Available For
Independent
Operation of Two
Panels on One Headrail
• Continuous Cordloop
Available – Offers Fixed
Cord Width
Additional Resources
Please visit the below sites for more information on the Roman
category as well as specific installation instructions:
https://lowes.allen-and-roth.com/customer-support/installer
www.lowes.baliblinds.com/installer
www.lowes.graberblinds.com/installer
www.lowes.levolor.com/installer
Natural Shades
Benefits & Features
• Natural Shades blend organic style with function.
• Helps bring the outside into the home featuring a rustic look.
• Coordinates with wood finishes throughout the home such as
furniture, flooring, cabinetry, etc.
• Coordinates with other blinds/shades categories such as
Wood blinds, Roller shades, Panel Track, Vertical blinds.
• Variety of valance styles that fit nicely in any décor.
• Many versatile operating systems to maximize on safety, ease
of operation, privacy, and light control.
Natural Shades Applications
• Natural Shade Window Applications:
1.
2.
3.
4.
5.
6.
7.
8.
Living Rooms
Dining Rooms
Bedrooms (With Room Darkening Liner)
Bathrooms (With Room Darkening Liner)
Nurseries (With Room Darkening Liner
Media Rooms
Offices
Bay Windows with Mitered headrail
8
2
Porch
1
Office
Dining
Room
Living
Room
Bedroom
7
Garage
Bedroom
Kitchen
6
5
Sun
Room
Family/
Media
Room
3
Bedroom
Patio
6
4
Liner Options
Add a liner to Natural Shades to make a room more private.
Multiple Liner Colors available to coordinate with Natural
Materials.
Available in:
No Liner
Light Filtering
Room Darkening
Lift Options
• Standard Cords
• Continuous Cordloop
o Great for Large Windows
• Cordless
o Enhances Child and Pet Safety
• Corded Top
Down/Bottom Up
o Ultimate in Privacy and Light
Control
Valance Options
• No Valance
o Sleek, Modern Look
o Available on Cordless &
Continuous Coordloop
Only
• Classic Valance
o Standard 6” Height
• Wood Valance
o Coordinates with other
wood furnishings in the
home
o Best option for Outside
Mounts because of
mitered returns
Advanced Options
• 2-on-1, 3-on-1 Headrail
• Arch/Cathedral Tops
• Mitered Shades for Bay
Windows
• Angle Tops
• Arch Specialty Shapes
• Scalloped Hem &
Decorative Trims
Additional Resources
Please visit the below sites for more information on the Natural
Shade category as well as specific installation instructions:
https://lowes.allen-and-roth.com/customer-support/installer
www.lowes.baliblinds.com/installer
www.lowes.graberblinds.com/installer
www.lowes.levolor.com/installer
Roller Shades
Benefits & Features
• Roller Shades offer a sleek, clean, style with easy
function capabilities.
• Works well in rooms where total privacy and light
control are needed.
• Solar Roller Shades help cut harmful UV rays and
block the glare in office buildings, restaurants,
schools, and other commercial settings.
• Coordinates with other blind/shades categories
such as Cellular Shades, Roman Shades, Panel
Track, and Vertical Blinds.
• Clutch control mechanism allows for total control
and easy placement in the window.
• Variety and light control fabrics – Sheer, Light
Filtering, Room Darkening, and Blackout.
Roller Shade Applications
• Roman Shade Window Applications:
1.
2.
3.
4.
5.
6.
Living rooms
Dining rooms
Bedrooms – with Room Darkening Liner
Nurseries with Blackout Fabric or Room Darkening Liner
Media Rooms
Offices
Porch
2
1
Bedroom
Office
Dining
Room
Living
Room
6
Garage
Bedroom
Kitchen
4
Sun
Room
Family/
Media
Room
Bedroom
Patio
5
3
Valance Options
• No Valance – Clean
Modern Look
• Standard Valance – More
Traditional Appearance,
Coordinated Fabric is
Inserted Into a Vinyl
Channel
• Cassette Valance – Sleek
Appearance, Complete
Concealment of Hardware
& Shade
• Fabric Valance
• Curved Fascia
• Faux Wood Crown Valance
Additional Resources
Please visit the below sites for more information on the Roller
Shade category as well as specific installation instructions:
https://lowes.allen-and-roth.com/customer-support/installer
www.lowes.baliblinds.com/installer
www.lowes.graberblinds.com/installer
www.lowes.levolor.com/installer
Panel Track
Benefits & Features
• Panel Track offers an updated and modern
alternative to Vertical Blinds.
• Panels are removable and can be changed
throughout seasons for a trend right look throughout
the year.
• Coordinates with other blind/shades categories
such as Cellular Shades, Roller Shades, Roman
Shades, Natural Shades, and Vertical Blinds.
• Variety and light control fabrics – Sheer, Light
Filtering, Room Darkening, and Blockout.
• Cordless Panel Track increases safety and ease of
operation in the home.
Panel Track Application
•
Most commonly mounted
Outside or above the
window/door frame, due to
the depth needed to
properly mount a Vertical
inside a window frame.
Porch
2
3
Dining
Room
Office
Garage
Bedroom
Kitchen
•
Panel Track is available in
large widths and heights to
present a modern or more
contemporary alternative
to Vertical Blinds
1
4
Sun
Room
Family/
Media
Room
Bedroom
•
Panel Track Window
Applications:
1.
2.
3.
4.
Large Windows
Patio Doors
Bay Windows
French Doors
o Panel Track can be used as a
room divider as a ceiling
mount
Bedroom
Living
Room
Patio
Cord and Wand Control
• Wand Control is free of
charge
• Available in a variety of
styles and finishes
• Cord Control is also free For
Hard to Reach Windows or
Where A Clear Path Is Not
Available
* Wand styles/colors differ by vendor
Valance Options
• No Valance For Clean,
Modern Look
OR
• Fabric Valance
o Fabric will be turned 90° from
shade body fabric
o Not available on Natural Shade
Fabrics
o Wide variety of valance
options to choose from. These
can be found under specific
online websites
Additional Resources
Please visit the below sites for more information on the Panel
Track category as well as specific installation instructions:
https://lowes.allen-and-roth.com/customer-support/installer
www.lowes.baliblinds.com/installer
www.lowes.graberblinds.com/installer
www.lowes.levolor.com/installer
Metal Blinds
Benefits & Features
• Metal blinds provide a classic look with excellent light
control options.
• Works well in any room setting throughout the home,
with a budget friendly price point.
• Frequently used in commercial settings – office
buildings, hospitals, schools, apartment and condo
communities.
• Provides a Room Darkening option on a mini-blind (in
comparison to Vinyl mini-blinds).
• Cordless operating system increases safety and ease
of operation in the home.
Metal Blinds Application
• Metal Blinds Window
Application:
1.
2.
3.
4.
5.
6.
o
Home offices (blocks glare
on computer screens)
Laundry rooms
Bonus Rooms
Bedrooms
Bathrooms
Kitchen (to coordinate with
appliances or cookware)
Commercial Use – opening
price point with a modern
and professional
appearance
Porch
Bedroom
Office
Dining
Room
Living
Room
1
Garage
6
2
Bedroom
Kitchen
5
Sun
Room
Family/
Media
Room
Bedroom
Patio
3
4
Cordless
• No External Lift
Cords
• Increased Safety
for Children and
Pets
Multiple Blinds on One Headrail
• For Use on Larger
Windows
• Provides Raising and
Lowering Flexibility
Cutouts
• Allow Access to Air
Conditioners, Window
Cranks, Etc.
• Center and Side
Cutouts Available
• Diagram is Required
Additional Resources
Please visit the below sites for more information on the Metal
category as well as specific installation instructions:
https://lowes.allen-and-roth.com/customer-support/installer
www.lowes.baliblinds.com/installer
www.lowes.graberblinds.com/installer
www.lowes.levolor.com/installer
Shutters
Benefits & Features
•
•
•
•
•
•
Made for Polyresin 3®, a unique compound
containing a U.V. stabilizer.
Will never warp, shrink, chip, peel, crack or
fade.
Maintenance Free. Will never need
painting.
Impervious to moisture and humidity.
Provides a noise barrier, keeping home
quiet and energy efficient.
Polyresin 3® is self extinguishing and safe
to use in homes and commercial
applications.
Shutters Applications
•
•
•
•
•
•
•
•
•
Quick 14 Day Delivery
Easy to install includes DVD with
every order
Child Safe Design
Waterproof and Washable
Greenguard® Certified
UV Stabilized
Fire Retardant – NFPA 701
25 Year Warranty
North American made,
manufactured in the USA!
Shutter Applications:
1.
2.
3.
4.
5.
6.
7.
Bathroom
Kitchen
Bedrooms
Living Room
Dining Room
Family Room
Office
Porch
5
Dining
Room
4
Office
7
Bedroom
Living
Room
Garage
3
2
Sun
Room
Bedroom
Kitchen
1
6
Family/
Media
Room
Bedroom
Patio
3
Shutters
• 5 Frame Styles
• Mounting Strip
• L Frame
• Z Frame
• Trim Frame
• Décor Trim Frame
L Frame
Trim Frame
Z Frame
Décor Trim
Frame
Knowledge Check
Quiz – Cellular Shades
• Which rooms would you want to use a Room
Darkening Shade in?
A) Bedrooms
B) Bathrooms
C) Media Rooms
D) Nurseries
E) All of the above
Quiz – Wood Blinds
• When installing a Wood Blind on a
French Door or in a shallow depth,
which slat size is recommended?
A) 1”
B) 2”
C) 2 1/2”
D) 2 3/8”
Quiz – Faux Wood Blinds
• Faux Wood Blinds are the BEST application
for which rooms below because of moisture
and humidity.
A) Bedroom
B) Bathroom
C) Living Room
D) Kitchen
Quiz – Vertical Blinds
• Which window applications below
would you recommend Vertical Blinds
as an installation option?
A) Patio Doors
B) Bay Windows
C) Large Windows
D) All of the above
Quiz – Roman Shades
• Looped/Hobbled Roman Shades
create a larger projection than a Flat
Roman Shade?
o True
o False
Quiz – Natural Shades
• What is a good option for the
customer if they want privacy in their
home, but they also want to allow
natural light to filter into the room as
well?
A) Continuous Cordloop
B) Cordless
C) 2-on-1 headrail
D) Top Down/Bottom Up
Quiz – Roller Shades
• Roller Shades are available in what
types of fabrics to control light?
A) Light Filtering
B) Solar Screens
C) Room Darkening
D) All of the above
Quiz – Metal Blinds
• Metal Blinds provide a good solution
to the following window applications?
A) Commercial Buildings
B) Consumer who is concerned with Price
C) To coordinate with other metal finishes in the
home (light fixtures, home appliances in the
kitchen, cabinet hardware)
D) All of the above
Quiz - Shutters
• Sonesta Shutters are resistant to moisture and
humidity?
A)True
B) False
Additional Resources
Thank you for going through the category review!
The vendor community has developed specific websites that you can regularly visit to answer
your questions about specific product categories. Each website is set up in a way that you will
be able to quickly access information on:
Install Knowledge
•
•
•
•
•
•
•
How-to Install FAQ
How-to Measure
Product Minimum’s and
Maximums
Stacking Charts
Access to most common
parts
Quick Fixes
Specialty Shapes
Applications
Product Training
•
•
•
•
•
How-to help the customer
decide which product
Features & Benefits of
categories
Options
Warranty
Specs on categories
•
•
•
•
•
Discovery Questions
Applications for products
Industry Trends
New Program updates
Promotional Updates
Additional Resources
Please visit the below sites for more information on each of vendors:
https://lowes.allen-and-roth.com/customer-support/installer
www.lowes.baliblinds.com/installer
www.lowes.graberblinds.com/installer
www.lowes.levolor.com/installer
Thank you for all you do!
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