1. business and industrial
2. business operations
3. human resources

HR Series 2015 - Part 3
TNA: IDENTIFYING & EVALUATING
YOUR TRAINING PROGRAMS
Date: 27 - 28 May 2015
Venue: Radisson Hotel Brunei
Course Overview
Training is a crucial element in improving the quality and productivity at the workplace. However, unfortunately
it is often done in a haphazard manner. When done systematically the limited training budget can be
allocated more effectively towards areas that need improvement the most. A Training Needs Analysis
(TNA) addresses this problem methodically to discern actual gaps that are apparent in the workforce.
This 2-day workshop takes participants through the concepts, procedures and methods commonly used
in designing a TNA for their organization.
This two-day workshop will teach participants to:
¾¾ Understand the relationship between training and the
organization
¾¾ Appreciate the three main training and development
perspectives
¾¾ Understand what are and what are not training needs
¾¾ Make decisions on when and
when not to conduct training needs
analysis
¾¾ Detail the benefits and difficulties with training needs
analysis
¾¾ Determine the causes and solutions for on-the-job
problems
¾¾ Formulate and plan a training needs analysis system for
their organizations
¾¾ Analyze job performance problems to be responded by
training
¾¾ Perform a training needs analysis
¾¾ Design questionnaires and interview guides for TNA
Who should attend?
¾¾ Evaluate outcomes according to training Needs Analysis
This program is for HR Managers, Heads of Department, Training Managers, Supervisors, Management Consultants, HR
practitioners, OD specialists, Team Leaders and line managers who are tasked to identify, justify and plan training interventions
for their companies.
www.kcomacademy.com
HR Series 2015 - Part 3
TNA: IDENTIFYING & EVALUATING
YOUR TRAINING PROGRAMS
Date: 27 - 28 May 2015
Course Outline
WHY DOES AN ORGANIZATION NEED A
TRAINING NEEDS ANALYSIS
Dave, as he is fondly known is a firm
believer in getting real results that are
right for you and your organization.
Your goals and aspirations form the
backbone of his training and coaching
sessions. This focus on real results has
carved a niche where Dave is in great
demand. Organisational leaders from
local and multinational companies have
found his attention to detail and keen
sense of perception ideal for tailoring
programs that deliver the right results in
molding professionals.
Apart from the consultative approach
he takes to designing programs that you
need, Dave’s charisma and engaging
personality ensures that training
sessions are never dull. He motivates
participants with an energetic and
dynamic style of teaching and coaching.
“Delightfully engaging” is an often heard
description of Dave’s training sessions.
Although fun and games form an integral
part of his training modules, Dave
ensures that participants return to their
organisations enhanced with skills that
they can immediately put in action.
Dave, is a PSMB Certified Trainer and a
Certified Business Coach (IPMA) with
over 17 years of training experience.
His reputation as a trainer has spread
throughout the South East Asia region.
Numerous corporate and government
clients have entrusted their training
needs into his capable hands. To date,
Dave has trained over 25,000 corporate
executives. Notable clients include
organizations such as Bank Negara,
Berjaya Group, Citibank, The Prime
Minister’s Office, Ministry of Defense,
Microsoft, Securities Commission and
the United Nations just to name a few.
In this session, participants will understand
why a systematic approach to training is
needed and what are the elements of this
approach.
TRAINING & DEVELOPMENT RESPONSIBILITIES
AND ROLES
In this session, participants will learn through
exercises and short lectures the roles and
responsibilities involved in training and
development.
DO WE NEED TO CONDUCT A TNA
Participants will gain hands-on experience in
this session on how to identify the existence
of a training need, how to spot the indicators
and explore sources of training needs
including building a Needs Inventory.
ASSESSING NEEDS AT OPERATIONAL LEVELJOB TRAINING ANALYSIS
Here participants are given the opportunity to
create a real-life job training analysis based
on their own company’s needs.
They will be given techniques and exposed
to different kinds of approaches to do the
analysis.
Venue: Radisson Hotel Brunei
ASSESSING
NEEDS
AT
INDIVIDUAL
LEVEL- PERSONNEL SPECIFICATION AND
RECORDS PERFORMANCE
In this session, participants are given an
exercise to develop individual training needs
specifications and how to assess records
performance.
ASSESSING NEEDS AT INDIVIDUAL LEVELTRAINABILITY
TESTS,
ASSESSMENT
CENTRES AND SELF-ASSESSMENT
Participants will be exposed to the various
testing methods for self assessment and
development. They will also discuss the
barriers to learning and problem solving.
ASSESSING NEEDS AT INDIVIDUAL LEVELAPPRAISAL PERFORMANCE
In this session, participants will explore the
factors that affect the appraisal process.
TRAINING EVALUATION – CO-RELATING THE
TNA
Here participants will engage in group
discussions to uncover the best evaluation
strategy to evaluate training programs
against the TNA to discover its ROI.
WORKSHOP WRAP UP
WRAP UP DAY 1
Open frame session to recap key learning
points, Q&A and to develop a personal action
plan.
Given the opportunity to work with you,
Dave will ensure that at all times the
needs of your organization will come
first in order to ensure he delivers what
he believes in - real results.
t: + 603 9102 1021
f: + 603 9102 1022
w: www.kcomacademy.com
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HR Series 2015 - Part 3
HR WORKSHOP SERIES 2015
Human Resources Training:
For New HR & Non-HR Managers
Practical application of finding, selecting and retaining the best hires
Learning how to identify core competencies that are needed for specific jobs
Guidance on how to write job descriptions / specifications
ar y 2 0 1 5
Febru
A comprehensive 2-day
workshop that is ideal for new HR
managers to understand how theory
applies in real-life corporate situations
and for other managers to gain
working knowledge on core HR
processes in the hiring, managing
and retaining of new hires.
Designing onboarding & orientation programs to maximize long-term retention
Techniques on creating an employee training plan that develops potential
A p r il 20 1 5
Onboarding is a personal,
well-thought process to ensure that new
hires hit the ground running and become
engaged employees. It is a strategic element
of a company’s talent management program
and a key factor in ensuring long-term
retention of new hires. This 2-day workshop
guides participants on how to design an
onboarding program that will quickly
turn new hires into productive
employees.
Designing a Successful
Onboarding Program
Understand the difference between orientation and onboarding
Design a framework for an onboarding program
Identify the business benefits of onboarding
Build a team to create an onboarding program
Identify the evaluation metrics for the onboarding program
May 2015
TNA: Identifying and Evaluating
Your Training Programs
Understand what are training needs and what are not
Analyze job performance problems to be addressed by training
Perform a training needs analysis
Design questionnaires and interview guides for TNA
This is a 2-day intensive
workshop designed as a step-by-step
approach to analyzing your training
needs. A successful training needs
analysis will identify those who need
training and what kind of training is
needed. An accurately done training
needs analysis ensures that training
resources are allocated
profitably.
Evaluate training outcomes according to the TNA
Ju l y 2 0 15
Many organizations are
seeing dramatic improvements in
efficiency and productivity as well as
the passing on of institutional knowledge
and leadership skills through Coaching &
Mentoring in the organization. This 2-day
workshop offers participants the
opportunity to design and implement a
coaching and mentoring framework to
improve skill development and
facilitate specialized knowledge
transfer in the organization.
Creating a Coaching & Mentoring Culture
In Your Organization
Understand the fundamental differences between coaching and mentoring
Design a coaching and mentoring framework for the organization
Identify opportunities for coaching and mentoring
Discover the benefits of a coaching and mentoring culture in the organization
Manage the nature of relationships in a coaching and mentoring program
Conducting an Effective
Performance Review
Recognize the importance of a performance appraisal process
Learn how to work with employees to set goals and performance standards
S ep
tember 2015
Performance appraisals are
an effective way to review and
assess the performance of individual
employees on the job. It is an essential
component of employee development as
managers are able to explore each
employee’s job growth and set goals and
benchmarks to strive for during the next
appraisal period. This 2-day workshop will
help participants understand the benefits
of performance appraisals better and
how to make better use of them to
meet organizational goals.
Develop questioning and listening skills to assess performance better
Learn how to give feedback in a positive and constructive manner
Develop strategies for managing employee performance
t: + 603 9102 1021
f: + 603 9102 1022
w: www.kcomacademy.com
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HR Series 2015 - Part 3
TNA: IDENTIFYING & EVALUATING YOUR
TRAINING PROGRAMS
Date: 27 - 28 May 2015
4 ways to register or enquire:
Contact us via
Venue: Radisson Hotel Brunei
Tel Fax Email Web :
:
:
:
(60) 3 9102 1021
(60) 3 9102 1022
[email protected]
www.kcomacademy.com
Fax to: +603 9102 1022
Please register the following delegate(s) for the event
(Please photocopy for more delegates)
Delegate 1
Delegate 2
Delegate 3
Name ( Dr / Mr / Mrs / Ms )
Job Title
Email Address
Mobile
Approving Manager
Name
Job Title
Direct Line
Email
Job Title
Direct Line
Email
Registration Contact
Name
Registration Contact
Full Company Name
Nature of Business
Billing Address
Important Note
Signature & Company Stamp
Please tick/fill-in any of the corresponding boxes below to select your choice of
participation:
TNA_KC
Important Note
Upon sending in this registration page, it is understood that you agreed upon
the following terms of service. KCOM Management Sdn Bhd reserves the right
to change the content, the speaker, the time and/or the venue for the program
due to unforeseen circumstances. KCOM Management Sdn Bhd will also not be
held responsible should the program be delayed or cancelled due to unforeseen
circumstances.
Cancellations & Replacements
Upon registering, delegate(s) are considered successfully enrolled in the
program. Should the delegate(s) decide to cancel their enrolment, a cancellation
fee will be levied.
Cancellations 14 days or greater prior to start of the program will be subjected
to 50% cancellation fee. Cancellations received less than 14 days to the program
is subject to no refund.
Cancellations must be submitted in writing. ‘No shows’ during program days are
not considered cancellations, payment will not be refunded. ‘No show’ individuals
will be sent a copy of the program’s proceedings. Please note that substitutes are
always welcome.
Upcoming Workshops



3 participants or more*
BND 1,450.00 x
Early Bird Price*
BND 1,550.00 x
Normal Price
BND 1,650.00 x



delegate (s)
delegate (s)
delegate (s)
Send 3 participants or more at BND 1,450 each
* validity is until 8th May 2015.
* early bird price is only valid if payment is received before or on the program date(s).
Payment Method
Crossed Cheque / Bank Draft to be made in favor of:KCOM MANAGEMENT SDN BHD
B-3A-2, Block B, Jalan 2/142A,
Megan Phoenix, 56100 Cheras,
Kuala Lumpur, Malaysia.
Bank : CIMB Bank Berhad
A/C No : 8002371909
Bank swift code : CIBBMYKL
visit us @ www.kcomacademy.com
Please send me the brochures for the following conferences and workshops as ticked below 
 NLP Practitioner Certification and Time Line Therapy™ Workshop
 Business and Career Success using Neuro Linguistic Programming (NLP)
 Creating a Coaching & Mentoring Culture in Your Organisation
 Conducting an Effective Performance Review
 Designing & Presenting Professional Presentations
t: + 603 9102 1021
 Effective Information Management for BI using MS Excel
 Social Media as a Branding Tool for Corporate and Non-Corporate Organizations
 Managing Projects from Start to Finish using MS Project
 Principles & Practical Application of Effective Writing
 Building & Managing Functional Databases using MS Access
f: + 603 9102 1022
w: www.kcomacademy.com
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