Rural Research Report Kevchi, Bilaspur District Chhattisgarh Understanding the tribal rural consumer Pavan Akella – 20130120050 Akansha Boaz – 20130120087 Neeraj Raje - 20130120122 Acknowledgement The rural research opportunity at Kevchi Village, Chhattisgarh was a great chance for learning and professional development. Therefore, we consider ourselves lucky to take part in this enriching opportunity. We are also grateful for having a chance to meet so many humble and generous people who led us through this period. Bearing in mind we are using this opportunity to express our deepest gratitude and special thanks to our Guide Prof. Manisha Shelat who in spite of being extraordinarily busy with her duties, took time out to hear, guide and keep us on the correct path and allowed us to carry out project in the right direction. We express our deepest thanks to Dr. A.A. Boaz, for taking part in useful decisions, giving necessary advices and guidance and arranged all facilities to make our life easier. We choose this moment to acknowledge his contribution gratefully. It is our radiant sentiment to place on record our best regards, deepest sense of gratitude to Mr. Pratap Singh Marco, Sarpanch-Kevchi village, Mr.Satyanaryan Singh Uriti, PatwariKevchi village, Mr. Sohan Singh Rawat, Manager Sal Valley Resort, Ms. Shalini Singh, Deputy Forest Ranger for their careful and precious guidance which were extremely valuable for this study. Last but not the least we would like to express our deepest appreciation and thanks to Prof. Arbind Sinha for providing us with this opportunity. We perceive this opportunity as a big milestone in our career development. Hope to continue cooperation with all of you in the future. 2|Page Contents Understanding Rural Marketing.............................................................................................................. 4 Defining Rural Market ........................................................................................................................ 4 Rural Defined in Numbers .................................................................................................................. 5 Research Objective ................................................................................................................................. 6 Village Selected .................................................................................................................................. 6 Research Methodology ....................................................................................................................... 7 Village Profile ......................................................................................................................................... 7 Village Climate ................................................................................................................................... 8 Village Topography ............................................................................................................................ 8 Demographic Composition ................................................................................................................. 9 Village Resources ................................................................................................................................. 10 Village Economy .................................................................................................................................. 15 Social Structure ..................................................................................................................................... 16 Castes ................................................................................................................................................ 16 Caste and Consumption Patterns....................................................................................................... 17 Village Culture ...................................................................................................................................... 19 Caste system...................................................................................................................................... 20 Superstitions...................................................................................................................................... 21 Temples ............................................................................................................................................. 21 Festivals ............................................................................................................................................ 22 Media Consumption .......................................................................................................................... 22 Brand Consumption .......................................................................................................................... 26 The Art of Natural Healing ............................................................................................................... 29 Communication Need assessment of Kevchi Village, Bilaspur District, Chhattisgarh .................... 32 Communication Strategy .................................................................................................................. 35 Needs of the Rural Consumer ........................................................................................................... 38 Conclusion ........................................................................................................................................ 39 3|Page Understanding Rural Marketing Marketing has evolved in India over the years. Suddenly many brands are shifting their focus to rural India. It is not only an interesting and an untapped market but also poses huge numbers and hence interests the brands. Since Rural Marketing is in its nascent stage, brands want to enjoy the first mover advantage and capture the territory and create a brand loyalty by taking over the mind space of the rural consumer before other brands come in. However, most of the companies also realise that it is not an easy market and is extreme diverse. The landscape, the language, the socio-cultural behaviour are varied and difficult to understand. Hence, a lot of research is being carried out in this areas to understand the psyche of the rural consumer. Defining Rural Market The primary problem that lies in understanding the rural market is that they are not well defined and every organization defines it differently. Hence, it is a humungous task to be able to segment rural consumers. Some prominent and nationally accepted definitions of rural market are: 1. “A town with a maximum population of 15,000 is considered rural in nature” - Planning Commission of India 2. “Rural” is An area with a population density of up to 400 per square kilometer, Villages with clear surveyed boundaries but no municipal board, A minimum of 75% of male working population involved in agriculture and allied activities. - NSSO (National Sample Survey Organization) 3. “Rural India” is defined as All statutory places with municipality, corporation, cantonment board or notified town area committee and the three minimum criteria’s mentioned below Minimum population of 5,000 Density of population of at least 400 per sq. km. (1,000 per sq. mile) At least 75% of male working population engaged in non-agricultural activities - 4|Page Census India 2011 4. All locations with a population up to 10,000 are considered as rural area. - NABARD (National Bank for Agriculture & Rural Development) 5. Rural comprises of those areas with a population of less than 49,000 (tier-3 to tier-6 cities). - RBI (Reserve Bank of India) 6. Rural is defined as commercial establishments located in areas serving less than 1000 population are rural markets. - The Sahara group Rural Defined in Numbers Some Statistics of the Rural Market in India: From different credible sources like Census India Survey 2011, IRS Survey 2013, Business Standard Rural Report 2013, Ministry of Rural Development Report 2013, the different statistics of Rural India are listed. The sheer numbers speak volumes of the market opportunities available for different sectors. Some of the major statistics are: Total Number of Individuals: 83.3 Mn Percentage of Indian Population in Rural India: 68.84% FMCG Sales: 53% Consumer Durable Sales: 59% Market for Tractors and Agricultural Inputs: Rs 45000 crore States with maximum Rural Population: UP, Bihar, West Bengal States with minimum Rural Population: Sikkim , Mizoram, Goa Popular Government Schemes: 5|Page MNREGA: Mahatma Gandhi National Rural Employment Guarantee Act NRLM: National Rural Livelihoods Mission (NRLM) IAY: Indira Awaas Yojana PMGSY: Pradhan Mantri Gram Sadak Yojana NSAP: NATIONAL SOCIAL ASSISTANCE PROGRAMME IWMP: Integrated Watershed Management Programme Media Penetration in Rural India: TV Penetration: 1764 Lakhs Total TV Homes in Rural India: 713 Lakhs Cable and Satellite Homes in Rural India: 652 Lakhs Digital DTH Homes in Rural India: 312 Lakhs Print Penetration: 11% Internet Penetration: 6.7% 42% Internet Users prefer local languages 9% Internet Users transact Online Active Mobile Users: 25 Mn Total Budget Provision in the Central Budget for Ministry of Rural Development: $73175 crore Research Objective The primary aim with which this research has been carried out is to study a village of India and identify the need gap that can be addressed through communication. In the process, the different areas to be studied are: Understand the rural consumer and their lifestyle. Find out the factors that affect their behaviour and decisions Understand their consumption patterns of brands and media. Village Selected Name: Kevchi District: Bilaspur State: Chhattisgarh Area (as obtained from Patwari) Total Area: 409.248 hectares Krishi ( Agricultural) Area : 53.220 hectares Van Bhoomi (Forest Area) : 327.955 hectares 6|Page Research Methodology A 10 days ethnographic research was carried out in the village Kevchi. Exploratory research was initially carried to understand the rural scenario and the village level details. Additionally, observational study and in-depth interviews were carried out for going to the grass root level of several issues that were identified. Village Profile The Village Kevchi is situated in the Bilaspur district of Chhattisgarh. It is 200 Kms from the capital city of the state, Raipur and takes around 6 hours to travel. The nearest city is Bilaspur, which is around 55 Kms from the village. National Highway No. 78 passes through one side of the village and hence it is connected by road. In order to reach the village the core area of the Achanakmar sanctuary needs to be crossed. The Achanakmar sanctuary is a tourist attraction of the state. Also since the road goes through the sanctuary, it is a huge distraction for the wild animals and hence the state government has been constructing the alternate route which would close the existing road. This might result is less commercialization of the villages since the interaction with the urban population might reduce. There is a dense Sal and Bamboo plantation on the way. Chhattisgarh has the largest forest area after Madhya Pradesh and Arunachal Pradesh. Out of 55,674 sq km of its area, 41.18% is covered by forest, which also implies that around 12% of the total forest in India is present in Chhattisgarh. Kevchi is a tribal village, which majorly consists of two castes – Baigas and Gonds. Entry into the Village The village was extremely clean and had no signs of dirt. The first impression of the village was very impressive as the school that was crossed visibly had a huge number of girls studying. After enquiry we late found that around 70% of the students are girl. This was contrary to the popular belief about rural India not being open to girl education. A beautiful aspect to notice was the clear night sky of Kevchi. The number of stars and the constellations 7|Page Village Climate The climate of the village is typical to the climate of any state of central India, which is majorly dry and hot. During summers, it is extremely hot and is usually accompanied by dust storms. However, winters are pretty cold with cold winter winds blowing. The rainfall in high in the region with maximum rainfall during the months of July to August. There is less seasonal variation of temperature. Village Topography Residential Clusters There are 15 streets in the village and there are different residential clusters based on castes. Each cluster consists of 25 to 100 houses. For Example: Mathapani Street: 25 houses Baigapara Street: 100 houses The village primarily has two tribes – Gonds and Baigas and this is well depicted in their settlement patterns. They stay in opposite parts of the village. A typical Baiga settlement is where houses are very far from each other and houses stand in isolation. However, Gonds 8|Page believe in staying together in a community and hence their houses are next to each other. Most of the houses of the Gond tribe have cattle like goats, poultry and cows which they keep for milk. Soil The type of soil in the village is Black Cotton Soil and the major crop grown is Rice, which is also called “Dhaan” in this region. Other crops grown are Corn, Tobacco and some local vegetables. Central India is extremely rich in Black Cotton Soil. It has extremely high moisture content and it also very rick in organic matter. For this reason it is a very rich soil and used extensively for Wheat, Rice, Sugarcane, Cotton and Tobacco. One drawback of the soil is that it is very sticky and has to be ploughed before the rains. Demographic Composition The Number of households in the village are approximately 927. The types of families prevalent in the village are nuclear as well as joint families. This completely depends upon the type of caste and the social values that they follow. The total population of the village: 1495 The population segmentation of the village can be done in different ways: (The accurate data was obtained from the Sarpanch of the village) Based on caste/religion Schedule Tribe: 1426 OBC: 40 General: 29 9|Page Based on Gender Male : 742 Female: 753 Based on Age Adult: 66% Children: 27% Old: 7% Based on Occupation Farming : 70% Wages: 30% Major Sources of Data: Sarpanch Manager, Sal Valley Resort Deputy Ranger, Forest Department, Chhattisgarh Village Resources Nearest Towns The nearest town from Kevchi is Gaurela which is 22 Kms and takes approximately 30 mins. The other town is Amarkantak which is 25 kms on the other side and is around 45 mins away. Transportation There is no bus stop in the village. However, 2 buses cross the village, one at 08:00 AM in the morning and the other at 03:00 PM and connect the nearby towns to the village. Most of the teachers travel in these buses. The other mode of transportation is Tata Magic which keeps travelling from one village to other and are like shared transport. Occupation The major occupation of the villagers is Agriculture or Daily wage jobs. Most of the tribals do not want to work and do not want to sell their agricultural products to earn money. They work on daily wages and do menial jobs so that they have money for basic things. Their aspirations are very low and they are happy and satisfied in their own world. 10 | P a g e Types of Crops Paddy or Rice also called as “Dhaan” is the major crop. They also grow corn and every house grows vegetables like pumpkin, cucumber and some leafy vegetables that they can use for their daily consumption. Amenities The basic amenities present in the village are School There are 4 schools in the village: Two primary School One Middle School One High School The schools have approximately 120 students each and all are Government Schools. The schools are well maintained and have daily classes. There is no problem of attendance and the students attend schools on a daily basis. 11 | P a g e One of the schools that was studied had around 70% girls and it is clearly visible that the tribals are open to the idea of sending the girls to school to study. The school was managed by a Head Master, Mr. Sanjeev, who was from Gaurela and he had been handling the entire operations of the school since 12 years. The school had a problem of getting good teachers due to the unavailability of government school teachers. There were 3 teachers who had been recently recruited. There was a high rate of teachers leaving the school. The teachers were also from Gaurela and used to come by bus. Mr. Sanjeev also highlighted that the children come from varied financial backgrounds, for instance some have TV at home and some do not. Hence, they need to be handled very cautiously so as not hurt any sentiments. Hostels The hostel facility for school students is extremely well managed. The students from nearby villages who stay far away and cannot commute on an everyday basis stay in the hostel. There are 2 hostels in the village – Boys and Girls Hostel. The hostels are situated near the school and are for students from Class 6th to Class 10th. The number of students in the hostels is: Boys: 55 Girls: 48 12 | P a g e These hostels are like dormitories where several beds are kept in a single room and 2 students sleep on one bed. They have tables where one is shared by two. They get food three times a day and also snacks. These hostels are also government run hostels and every single things is provided to the students by the government – Books, Uniform, Plate, Glass, Soap and Oil. The hostels are extremely well run and the care takers of both the hostels – Mr. Jayant and Mrs. Shyamwati Kanwar were very responsible and caring towards all their students. They were very dedicated towards their work and were very loving to all the kids as well. The kids were also very attached to them and therefore were very happy in the hostel. Aanganwadi There is an Aaganwadi in the Baiga area of the village and only Baiga kids go to the Aanganwadi. Around 25 kids attend it regularly and they get mid-day meals. The Kitchen of the Aanganwadi is clean and functional. ` 13 | P a g e Post Office Kevchi had a Post Office which was a common one for around 5 smaller villages nearby and people from other villages would come to Kevhci’s post office. Primary Health Centre (PMC) The PMC is functional yet is not visited by the tribals since they have a strong faith in the jungle dawai and they rarely fall ill and are majorly healthy. Veterinary Hospital There is a Veterinary hospital that is a small room where tribals get their cattle like goat and cow in case they get seriously ill. Power Supply The percentage of households with electrical connections is 75%. Most of the houses have proper supply of electricity. And they get electricity for around 15-2- hours in a day. However, most of the houses have only low watt bulbs in their houses and do not waste energy or rather cannot afford to pay the high bills. Solar Panels have been recently installed in the village, but they are new and hence not used much. Water Supply The water in the village is obtained from wells and hand pumps. They do not have any water supply in the houses directly. 14 | P a g e Irrigation Facilities There are no proper irrigation facilities in the village Agricultural facilities The agriculture is limited to themselves and for their own food. Only two people own tractor in the village who do farming. Others need tractor only twice in a year and get them on rent from Gaurela at the rate of Rs.600/hour. Rice Chakki There is a chakki in the village that separates rice from its chaff and is free of cost for all the villagers NGO Presence There is no NGO present in the village. The European Commission does support the local village. Village Economy The village economy is not very strong and most of the people only do farming to feed themselves. There are no banks in the village and there is no concept of loans or savings in the village. Most of the things for farming are obtained from Gaurela. Most people are daily wagers and work only to sustain their bare minimum needs. There is hardly any migration to cities and from other villages 15 | P a g e Social Structure Castes The two major tribes present in the Village are: 1. Gonds 2. Baigas The other castes present are: 1. Oraau 2. Christians (minority) Gond lady with Godhna The Dominant caste of the village is Gonds because they are more in population. There is no such hatred amongst people of different tribes but they do not mingle with each other too much. School is the only place where different tribes come together. Baiga women with godhna The Sarpanch belongs to the Gond tribe. His family is the most influential family of the village and from ages the Sarpanches have been from his family itself. He states that there is no disharmony between different tribes but Gonds are politically and economically stronger 16 | P a g e as they are the more educated tribe. However, both Gonds and Baigas are part of the gram sabha. Caste and Consumption Patterns Food The basic food of both the tribes is: Rice, Daal and a vegetable. A common vegetable that was found was Godhli or also called Pitti. It is basically a traditional variety of cucumber or desi kheera. Most of the food that the tribals eat in the minor forest produce collected from the village. They use the chulha for cooking. The tribal also use pumpkin, corn and cut them into small pieces and put them for drying, which are later fried and used as snacks or chips 17 | P a g e Drinks There are two prominent drinks that are made in the village Kosna: made out of rice Mahua: local alcoholic drink make out of mahua Making of Mahua The entire process of making the drink was shown to us. It was a fascinating experience to see the process. They have their own local mechanisms for evaporation and distillation. They put Mahua and put water above and below it in different containers and let it evaporate. There is a mesh through which the evaporated steam is then cooled and is distilled. This is kept over the chulha and heated. This drink is kept for weeks and the older it is, the better it tastes. Though it is illegal to make mahua, it is an important part of their life and they enjoy it and regularly make it. Making of Beedi We were shown the entire process of how the beedi is made by one of the tribal’s, who used a tendu patta and stuffed mahua into it to make the beedi. However, it was only for his own consumption and not for selling. 18 | P a g e Clothing The traditional dress of Men is Dhoti Kurta and that of Females is Saree. The tribal females wear lot of jewellery like ear rings and kardhini (waist). Village Culture One main area of study which we focused during our rural research was to understand their Culture. During our interactions with the villagers we observed a stark difference in their values and aspirations from life when compared to the inhabitants from the towns and metros. They don’t have high expectations from life but are true to their in terms seeking knowledge and enlightenment. The dominant values which come out from this study are their traditions which they follow religiously. Kevchi is a microcosm in itself where the villagers are accustomed with the self-sustained life style which they practise every day. For their livelihood villagers here do farming in the lands which they own within the village. Unlike other villages, women in this village yearn to be socially aware of events happening around them and want to gain basic education to understand the economic structures of their households. This is the reason behind the encouraging female children to study. The youth seek employment, but most of them do not usually venture out to other villages for jobs. They 19 | P a g e usually find something within their own vicinity and would like to be bread earners to their family. Women The women equally take part in the decisions of the house along with the men. However, the girls’ hostel supervisor told us that when girls of classes 8th and above go back during summer vacations for 2 months, they get married and do not come back. Most of these girls are Baigas. There has been only one girl from the village, named Pramila who has reached the University for Future Studies. We also met a lady named Ram Kali, a Gond tribal, whose child and her daughter’s child was of exactly the same age. Her daughter was married at the age of 13. Other Gond house we met a newly married bride who was 14 years of age. Caste system The entire village is basically divided into two main castes. ‘Baigas’ and ‘Gonds’. The match making process is followed by an arranged marriage system. But there are small differences in the way marriage happen in these two tribes. In the Baiga caste the bride usually stays with groom and his family without any marriage ritual until the family gives a consent for 20 | P a g e marriage. After she gets the consent from the family the marriage is performed following the social and religious rituals. This is called as “Paithul Vivaah”. In case of Gonds tribe they follow a strict ‘gotra’ system. Families with same gotras are restricted and cannot happen. During the marriage, the Baigas have an interesting custom where relatives make the bride and the groom sit on their laps and dance. Also, like people offer sweets in marriages to each other, among the Baigas, they offer Mahua to each other. Another interesting culture that the ladies of the tribes have is that of “Godhna” or tattooing as we call it. This also is dependent on the castes. The Gond get it done on their ankles and arms. However, Baigas, also get it done on their foreheads. The ladies can be distinctly identified by this. There is another caste that is do the art of Godhna. They are called “Vaidrin”. Most of the Baigas and Gonds get the Godhna done when they are young. They believe that it is the only thing that will go along with them once they die. Superstitions An interesting superstition that we figured out was that when the cattle is taken for grazing into the forest and if the tail gets wound on any tree, the tail that is wound is cut and only then the cattle is taken back home. This was an extremely weird and different superstition that they follow and something never heard of before. ` Temples There are three temples in the village entry is not restricted to any caste. Everyone is free to enter the temple and can offer prayers to the deity. The priest offers prayers in the morning followed by the ritual of holy fire called ‘Harathi’. Majority population of the village is Hindu and so there aren’t many other religious workplaces where people from other religions offer prayers. Temple is maintained by the fund which is allocated to the village by the State government. All the accounts are managed by an officer who is accountable for all the finances incurred for the day-to-day activities in the temple. In case of major festivals there are special prayers conducted within the temple premises. 21 | P a g e Festivals Most of them in the village follow the Hindu religion and celebrate major Hindu festivals with aplomb and grandeur. The major festivals which are celebrated throughout the year are mentioned hereunder: Bhojali Festival: One other major festival usually celebrated in Chhattisgarh and other parts in Madhya Pradesh. This festival is observed in the month of ‘Bhadra’. Just a week before the Bhojali day comes ‘Nagapanchami’. On this day they sow the wheat grains, grain, rice in an earthen pot and are matured to grow into green shoots. They finally towards the end of the Bhojali day leave these pots in the river and they feel this ritual will bring an abundant crop every year. Nawakhani Festival: They celebrate “Nawakhani” which is celebrated when the first crop is cut and a reverent offering is given to the goddess. Hareli Festival: Hareli is the famous Chhattisgarh festival celebrated in the month of Shravan. Farmers in this month worship their farm equipment and cows. Cherchera Festival: The other harvest festival which is celebrated in Chhattisgarh is Cherchera. Villagers usually dance to the local music after the harvest of the first crop. Apart from these local festivals the other major festivals which are celebrated are Navratri and Dusshera. Since the major day-to-day occupation of the villagers is through farming and irrigation major events of celebration are mostly associated with farming activities. This can be observed from the festivals which are celebrated here every year. Apart from these festivals they observe other festivals which follow the Hindu calendar. Media Consumption The other broad area of study during our rural research went into understanding the Media Consumption pattern of the households in Kevchi Village. We studied the print media consumption in the village by posing questions about their news consumption from newspapers. We have identified that there are very few households which have 22 | P a g e subscribed for a daily newspaper from the vendor. The others based on the availability and their interest levels buy newspapers occasionally. Hindi newspaper is the prominent among other newspapers. The three newspaper which are available in this village are Nava-Bharat, Hari Bhoomi and Dainik Bhaskar. As mentioned earlier there are very few households get newspaper in the morning. There are about six such households who receive the newspaper in the morning. The time around which the newspaper gets stocked in the village is 8:00 – 8:30 AM in the morning. We weren’t able to extract the approximate number of newspaper which are brought into the village for consumption. In a family setting the head of the family is the person who first reads the newspapers. Followed by that based on the availability of time other members read newspapers throughout the course of the day. Invariably a vivid reader who has a genuine reason to read newspaper spends about 45-60 mins in reading newspaper. The main section which is widely read by all in the newspaper is the Headline section and the 4th Page in the newspaper. The reason behind reading headlines is that they want to understand major happenings around the world. They also spend a lot of time in Page 4. This is the local edition of the newspaper. More often than not, events in village are covered explaining the details of who celebrated, where and what. Though women and girl child are encouraged to study in this village, there are very few women who read newspapers in this village. They usually skim through the newspaper in their free time during the day. Other than the households, newspapers are usually seen in tea stalls and pan shops in the village. The consumers of this tea stall while relishing their tea they read through major newspaper headlines. Based on the data available it is found that there are 6 households which have a daily subscription of newspapers. The usual day unlike in the cities doesn’t start by reading newspaper while having a morning drink. So, people who are genuinely interested in reading only subscribe for newspapers. Households in this village also follow the concept of sharing the newspapers after a family is done reading newspaper. So this is one other reason behind such low number for subscription in this village. Villagers who know how to read and write usually read out news items for those who cannot read. They participate in discussions after such news reading sessions are done by someone who can read. Through such discussions they keep themselves updated with things happening around them. The local section in the newspaper is one main source of information to know what is happening in the nearby villages around Kevchi. The two famous 23 | P a g e newspapers which are preferred over other available newspapers are Hari-bhoomi and NavBharat. The reception level for English dailies here is low when compared to Hindi papers. Radio The other source of information to the households here at Kevchi is through Radio. When compared to number of households which have a newspaper subscription the number of households who have radio transistor is higher. There are about 10 -12 household who own radio transistors and consume content during the day. The consumption patter is different for Men and Women. Men usually tune into programs like news coverage and entertainment programs which airing songs. They also tune in to programs which talk about latest farming techniques which, is a regular program done by All India Radio for the benefit of farmers in small villages. By tuning into this program these farmers get to know new innovations they can bring into their farming and irrigational activities. The major two radio stations men usually tune into are All India Radio and Vividh Bharathi. Other than News programs and entertainment programs, villagers also tune into sponsored programs. There are a wide variety of sponsored programs they listen to in the areas of hygiene and social empowerment. The radio consumption pattern of women is very different from when compared to that of Men. Women usually tune into Vividh-Bharthi and listen to programs for news and entertainment. The timings which they tune into radio is usually in the evening. Radio is mostly found in general stores and tea stall where bigger congregation of villagers in one single location. Since, radio is an easy source of entertainment at a cost affordable by almost everyone, radio seems to be the dominant channel for media consumption in Kevchi. There is no communal activity where people meet and listen to radio in the day. The choice of tuning into radio is usually an individual’s choice or forced upon by someone if he/she is in a public area. The local language songs are also played to attract attention from more audience. But it is usually, the women who consume more content than Men in this village. Men because of their own occupational activities do not find time tune into radio station programs. The two most popular languages in which shows are done here are Hindi and Chhattisgarhi. Women and Senior Citizens occupy the audience segment for programs in radio. 24 | P a g e Television Out of the available forms of media channels the most popular channel for media consumption is Television. In our discussion with village authorities we have found out that the television had come to this village somewhere in the early 90s. Then in the 90s Television is only restricted to couple of households who are financially better off when compared to others. A small survey conducted by village authorities has yielded the information about how many Television sets are there in the village. There are about 20-25 television sets in the village, out of which 20 are Colour TVs and the rest are Black and White. There is no evidence of community TV set in the village. At no point there was some such arrangement of Community Television for the villagers to view programs. Few houses have satellite television. They watch television for a variety of reasons. News hours, Cricket and Drama feature in the list of most popular shows they watch every day. Irrespective what age bracket they fall there is a very good reception to sports programs. TV is usually in the living room where the occupancy of the room can go up to 10 people. Whenever there is a live telecast of Cricket matches, people who don’t have a television at home watch matches at their neighbour’s place. On an average they watch television for about 4 hours in a day. They usually watch television in the evenings. Children are the ones who usually switch on the television sets in the evening. They mostly watch sports and the women in the village watch entertainment programs. Usually in the evenings when women meet after finishing off their daily activities they discuss the programs they have watched the previous day. Living rooms are usually small and are occupied when the entire family sit to watch a program. There is no specific seating arrangement in which they sit while watching programs. Women sit along with men and there aren’t any inhibitions while they are watching programs on television. When there a neighbour from the other caste comes to watch a program on TV he is allowed to watch program along with the owner’s family member. There is no discrimination of people who 25 | P a g e belong to the other castes. TV sometime acts as a binding force as it connects families by building conversations. Few houses told us that Zee Anmol was a popular channel among the tribals. Brand Consumption The major problem that national brands are facing today is that local and counterfeit market is prevalent in the rural sector in India which is very difficult to break. It was very evident from our research as well. We visited 2 shops and analysed the shopper behaviour through observation and also by asking about the consumption patterns from the shopkeepers. The insights that we got were that Brand Stickiness is very high and people ask for particular brands. These brands are those that have been available to them over the years and hence they have got used to it. The number of counterfeit or duplicate products is very high and their cost is at least 50%-60% lesser than their original products. People buy smaller SKUs and are not willing to pay more for any product. Most of the purchasing happens on an everyday basis and there is hardly any bulk Purchase 26 | P a g e The brands that we found in the shops were: Product Brands Price (in Rs) Soap Breeze, Nirma, Lifebuoy 5-10 Toothpaste Colgate, Laal Dant Manjan 10 Biscuits 20-20, Parle-G, Anmol 2 in 1, Raja Makha 5 Bite, Parle Butter Bake Oil(100gm – 250 gm packs Nihar Shanti Amla, Rai ka Tel, Ghoonghant 5-10 and sachets) mustard oil, KCC Jasmine Coconut Oil, Bandphool Tel Shampoo(Sachets): Clinic Plus 1 Tea(100gm) Camel 5 Cream(Sachets) Boroplus 5 Pen Orson Club Ballpen, Riton Power Ranger 3-6 Blades Lazor Ultra, Vijay Stainless 0.25 Snacks/Chips Haldiram Halke Phulke, Haldiram Chane 3-5 Moong Daal, Sai(local namkeens) Toffees: Strawberry Center Fruit, Marco Cocunut 0.25 - 1 Candy, Milton Khatta Aam, Newton Sweets, Local mithai(barfi) Bulb nmt Original 10 Mosquito Repellent(Rare) Mortein 5 Tobacco Daven 0.50 Miscellaneous Ganpati Sivai, Balloons Minor Forest Produce Honey, Mahua Honey: Rs 200/kg 27 | P a g e 28 | P a g e The Art of Natural Healing Herbal Centre: Local healer One of the most fascinating things about the village is the presence of the local Ved (local healer). The most prominent Ved of the village is “Sumer Singh”, who has been acknowledged by the European commission as well for his outstanding contribution to the natural medicine practices. He uses “jadibootis” from the forest and makes customised medicines for each patient. He specialises in the Naavi-Gyaan, in which he studies the nerves of the patient and can identify the health issues that he is facing. It sounds unreal, but the day we spent with him was one of the most interesting days of our research. He had a small 2 room centre which had been funded by the state Government and the European Commission. There were several patients who had come to consult him and were his regular visitors. We heard some mind blowing testimonies of people who had been healed, who could not even walk, were paralysed and the medical doctors had confirmed that the medicines would not heal them. In such situations, Sumer Singh had used his thumbs to press the nerves of the patients and in few days they were healed. These were educated people from nearby cities and they had developed faith in the process of Navi-Gyaan and natural medicines because they had seen the benefits of it. The wife of Sumer Singh was not someone who knew the method, however she was the one who would accompany him to the forest to gather the natural forest ingredients for making the medicines. The kind of medicines that he provided ranged from natural remedies for – Dant Manjan, Gum problems, Ghatiyarwaat Saartika, lakwa, safed pradar, Malaria, Gola tumour, liver pathri, heart and Sugar. All of us also examined ourseleves through Sumer Singh and the health issues that he told us were 29 | P a g e extremely relevant to what we were facing – from low Haemoglobin to constant stomach pain. We even got basic medicines made for us from him and they have been proving beneficial to us. We enquired from him if he has passed over his knowledge to anyone in the village, he told us that most of the people are aware medicines about made the from plants and it is a popular thing amongst the tribals of the village. However, he told that Naavi-Gyaan is something that he had been teaching his son, since he does not want it to get lost. He also had lot of basic biology books which he used to keep looking at. It had pictures of the human body and the nerves that are present. 30 | P a g e Vanoshad Vikraya Kendra There is a huge center of natural ayurvedic products next to Sumer Singh’s Centre, this has been established by the Medicinal Plant Board of Chattisgarh, which is under the forest department. The centre consists of a manufacturing plant which mixes and prepare the medicines from the raw material from the forests. The entire process is automated and it even has packaging machines. There is a shop next to the centre, where the finished products are sold. This shop is besides the highway and hence the target group is not the village people but the city people to which the idea of natural medication is being spread. The different raw materials used are: Jetropha, ambla, trifala, ashwagandha and many other roots of plants. 31 | P a g e Communication Need assessment of Kevchi Village, Bilaspur District, Chhattisgarh In our rural visit we came across various problems faced by the villagers of Kevchi village. Some of these problems we believe could be solved by effective communication. Few of these important points are listed below. 1. Students are not aware of future career options The students of Kevchi village have had very little exposure to the outside world. For them the education gets over once schooling is done. The next logical step for them is to being a daily wage laborer. Lack of awareness between the students results in them not having any dreams and aspirations. Therefore they find themselves very content with their life. Understanding this need gap, the Government of India established Indira Gandhi National Tribal University in 2008. The tribal are yet to recognize the full potential of this university. 2. Students are not able to compete with others due to lack of confidence Students of Kevchi studying in the government schools have access to education in the local language, i.e. Chhattisgarhi. When these students step out of the protected walls of the school, they are not able to express themselves well in the real world. Hence, although they are very talented they fall behind others. 3. Lack of promotion of ethno-botany or local healers (Example: Veds) around the village Kevchi village is unique for its ethno-botany relationship. Ethno-botany means the relationship between people and plants. An example of this successful relationship is in sheer number of Veds present in the village. Some of these Veds have been acknowledged by UNESCO and Govt. of Chhattisgarh. It is however unfortunate that this uniqueness of the village is still under the wraps and very few people are even aware of it. 32 | P a g e 4. Lack of promotion of village tourism In India village tourism is seen a lucrative area which can be a source of livelihood for many villagers. In Kevchi village, we observed that there was a resort ‘Sal Valley Resort’ which was built with the intension of spreading tourism. However, this has not been promoted and the resort is almost always empty. In our opinion, the most important challenge faced by the people of Kevchi is to promote the ethno-botany or local healers around the village. This is a problem of external communication which has prevented the locals from gaining a considerable amount of income from activities around the natural healing processes. Ethno botany (from ethnology, study of culture, and botany, study of plants) is the scientific study of the relationships that exist between peoples and plants. The problem is of how the villagers have so far lost out these sources of income due to lack of proper communication of their USP. The villagers, if and when fall ill visit the Veds only. For a lot of instances, as these traditional methods of natural healing are also known to most villagers they treat themselves without the help of anyone else. The awareness of this problem is low as the villagers have not realized the true potential of the veds. 33 | P a g e The problem has affected the entire population of the village as this lack of awareness resulted in loss of income generation for them. The attitude of the population is that they want to find a solution and a way to optimize the same. Presently, the current population uses non conventional media to promote the advantages of natural healing in the neighbouring villages through word of mouth, wall painting, etc. Villagers have also been promoting the same on highways by putting up hoardings on the highway passing through the village. These efforts have yielded few results but it is still a long way to go to utilize the great untapped potential The villagers are still moderately unaware of the solution, but efforts are underway to educate them of the same. Out of 925 households in Kevchi, 25 have TV and 6 have newspaper, the scenario in neighbouring villages is also similar. We can clearly see that there barely any media penetration. The media that can be used to communicate awareness about Veds will be non conventional. The communication will be driven at Melas and Haats where there is a congregation of people from neighbouring villages. The new communication will help them establish credibility and spread awareness about the various benefits of natural healing It will also generate employment as the demand created will result in employment. Financial and infrastructure currently is being provided by UNESCO and Govt. of Chhattisgarh. These grants could be extended depending upon the success of this model. 34 | P a g e Communication Strategy In order for better penetration of the communication strategy, we intend to use the following model. The first step of the communication strategy is to identify youth from Kevchi village, train them in the science of natural healing from herbal medicines. This training will be a rigorous course where the students will not only have information of the product 35 | P a g e but also be certified to produce them. We feel that the problem is that most of the people feel that the art of natural healing is just a myth and a superstition, however after carrying out the research we feel that natural medication and Naavi-Gyaan are backed by biological evidences and they need to be studied in detail and at institutions so as for more people to believe in it. As the media penetration in the villages neighbouring Kevchi is very low, hence we will use Wall paintings, Public gatherings of opinion leaders as a medium to reach the villagers. It is important to generate interest in the minds of the villagers in order for them to try out the natural healing methods. Interest level can be increased through Puppetry, drama, etc. After generating interest it is important that the villagers are made aware of the product. This can be carried out by setting up temporary camps in villages. Education and persuasion is the key as the villagers will be apprehensive about trying the natural healing process first. It is at this stage that we use influencers to persuade an convince them The trained youth will also travel to various cities across the country. There is growing demand for herbal medicines across the country. They will be encouraged to set up shop in new cities and generate their own livelihood. This will make them self reliant and will enable to contribute towards their village as well. 36 | P a g e Communication strategy for inclusion of youth in the overall development of the village Identify and train youth in herbal medicines. Students will not just learn but will also be experts in preparing medicines Generate interest and create knowledge in the minds of the people from neighbouring village and ask the youth to take up education in Ethno botany Educate and persuade the villagers using opinion leaders and running camps in villages Encourage the youth trained in herbal medicine to travel to new cities and establish their practice 37 | P a g e Needs of the Rural Consumer Equal access to resources 4. Equal access to Empowerment social services Adult 3. literacy/ EducatioTransformationa Job oriented n Total training 2.l Social security/ insurance Sanitatio Credit and Supportive Participator n Financial Skill y decision support developmen 1. making and t and Agriculture self rules Informati Regular Survival training on Water income and Irrigation supply Land employme Rural nt rights Equal Populatio Land Power wages for Medical equal n help work Communit Housing Infrastructu Legal Institution y facilities drinking re aid al water developmen finance Public t Work Sheds transport Shops/Kiosks Environmental Upgradation Recreation Communication and participation The above figure enumerates the needs of a rural consumer. Understanding this we can map our village in the section it belongs. With the help of our primary research we can deduce that our village is in the Survival Zone as the villagers there are involved in agriculture; they own their own land and are self sufficient. They are not dependent on others for their livelihood. They have their own health centres in the village. 38 | P a g e The next level involves heavy dependency on government resources. As this would not happen in a time bound manner, our communication strategy focuses on taking the village to the third rung; i.e. the transformational rung. As per the communication strategy, we are focusing on skill development, Education and development of Infrastructure. As this would make the youth of Kevchi travel and search for livelihood outside the village and make send the support back to the family, thereby making them self reliant. Conclusion We have had the most enriching experience of our life by understanding the tribal culture and different aspects of the Kevchi village. We realise that we stay in a different world and are not even aware of the other side of the picture. This research has not only helped us in understanding the life, needs, wants and issues of a single village, but also widened our horizon to be open to see and challenge things and not be ignorant to things around us. We as individuals would like to do our part for the village of Kevchi and we hope to give back to the village in the future. 39 | P a g e
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