27/03/2015
Building trauma informed practice using the Sanctuary
Model and a therapeutic practitioner model
Building Trauma Informed Practice:
using the Sanctuary Model and a
Therapeutic Practitioner Model at
MacKillop Family Services
1. Practice Direction: Trauma Informed Practice
2. MacKillop’s unique approach
– MacKillop
– The Sanctuary Model
– Sanctuary plus Practitioners
Julie Avery
Senior Practitioner
3. Outcomes: change as a journey
4. Challenges
5. Conclusion and questions
Practice Direction:
MacKillop Family Services
Trauma-Informed Practice is the Practice
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without a trauma-informed approach, our clients pathway to healing is
compromised
research strongly supports the provision of trauma-informed practice
embedded in a whole of organisation approach
Trauma and abuse happen in a social context, healing also happens in a
social context
The Sanctuary® Model
The Sanctuary Model is a blueprint for clinical and organisational change
Acknowledges that deep rooted problems require deep rooted solutions.
✓ promotes safety and recovery from adversity through the active
creation of a trauma-informed community
✓ provides a shared language
✓ develops a safe environment for clients AND staff that care for them
✓ guides everybody across our organization using principles and tools
lets us look at ourselves in the mirror
personal insight
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Currently 850+ staff and 450+ carers/volunteers
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Located in:
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Programs include:
– VIC, NSW and WA
– Out of Home Care
• Residential
• Lead Tenant
• Home Based
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Refugee Services
Disability Services
Education
Family and Community Services
Sanctuary
proactive preventative responsive
Builds Community
Shared language and ways of
doing things
Community meetings
provide ongoing safety and create
the right environment for
communication to happen
Emotional Intelligence
emotional contagions
Social Responsibility
it takes each of us equally
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27/03/2015
Sanctuary:
Sanctuary
healing from trauma
Seven Commitments - how we will relate to each other
• Nonviolence
• Emotional Intelligence – all of organisation + clients
• Inquiry and Social Learning
• Democracy
• Open Communication
• Social Responsibility
• Growth and Change
Simply : Healthy communities help people get better
Practitioner Organizational Framework
Sanctuary Model runs
throughout linking all areas
Therapeutic Practitioners bring
consistency and calibration
Systemic Relational Effects
Toolkit
Alternatively:
building trauma informed practice…
Understanding Trauma
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Community
Meetings
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Safety Plans
Team Meetings
Psychoeducation
Groups
S.E.L.F in care
planning
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Red Flag
Meetings
Self Care Plans
S.E.L.F
Model
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We all need to
be the change
we want to see
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Trauma
Theory
Impact of
Trauma
Parallel
Process
Reenactment
Collective
Disturbance
Vicarious
Trauma
7 Commitments
•Safety
•Emotion
•Loss
•Future
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27/03/2015
S.E.L.F
Outcomes: change as a journey for staff and clients
March 2015
Current
successes
Current
challenges
Goals and how
to get there
Safety
not absconding
verbal abuse
damaging things in
house
be safe with each
other
Emotion
calming sooner
rapidly getting
angry
understand my
short fuse help to
make it longer
Loss
increased phone
contact
remaining calm
during phone calls
more time with
family
Future
attending Care
Team meetings
waiting for change
and not being able
to trust people will
do what they say
they will
return to family
mechanic training
Sanctuary – almost 3 years
Therapeutic Practitioners – 18 months
relationships
improved quality
& range of
connections
understanding
what drives their
behaviors &
how to adapt
engagement
community &
learning
Challenges align us with the challenges of those for
whom we work
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Requires commitment to
growth and change
Understanding that each
person is at a different place
in the process
There will always be a
tension between the ideal
and the real
Building trauma informed practice: Using Sanctuary and the
Therapeutic Practitioner model
Conclusion
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Promotes congruence across the organisation
Promotes Safety
Promotes a healing environment
Builds community
Promoting continuous personal, professional and organisational
change
Holds hope
Thank you
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