CASE STUDY: THE GOLDEN 1 CREDIT UNION
The Golden 1 Credit Union is California's leading financial cooperative, and the sixth largest credit union in the U.S. with
nearly $7 billion in assets and more than 600,000 members. The company has 84 offices, more than 270 ATMs and more
than 28,000 network ATMs nationwide. Founded by a group of California state employees in 1933, The Golden 1 Credit
Union is a membership financial cooperative which is owned by its members. In keeping with the credit union philosophy
of "people helping people," The Golden 1 offers members a wide range of low-cost consumer financial products and
high-quality service.
CHALLENGES
Looking to ensure they remained on the leading edge of technology while simultaneously guaranteeing valued members
protection of sensitive information, The Golden 1 Credit Union partnered with LinkSource Technologies. Over the course
of a few months, LinkSource collaborated with The Golden 1 team to create a networking infrastructure and telecommunications solution that met the following requirements:
Deployment of highly-secure, next generation converged network
Conversion to VoIP
Competitive Pricing
Single Point of Contact
SOLUTIONS
LinkSource experts delivered on a strategy that drew rave reviews from The Golden 1 Credit Union management team.
CHALLENGE
BUSINESS RESULT
Improve current network to augment performance,
remain flexible for future enhancements
Upgraded domestic network, deployed at a fraction of the
original cost
Maintain relationship with current supplier yet secure
more competitive pricing, improved service
Carrier drastically reduced costs, secured better service
through negotiations. All communication driven through
LinkSource moving forward
Manage RFP process
Negotiated an additional 15% savings (5 year contract-$1.1
million in savings over term)
Increase bandwidth
Increased bandwidth up to five times with same supplier
Validate potential providers
Reviewed proposal and provided guidance regarding current
and new providers
CLIENT TESTIMONIAL
“Because of your work, we have realized significant savings at Golden 1 within our IT Department,” said Tom Genessy, chief
information officer, The Golden 1 Credit Union. “Of equal importance, your team has helped streamline our ordering process
and ensured our services have received proper attention from the carriers. We look forward to another prosperous year
working with your company in the future.”
http://www.linksource.com
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