1. business and industrial

Administrative
Professionals
c o n f e r e n c e
Inspiring Excellence
Making a World of Difference
April
22nd 2015
8:30am – 5:30pm
Overview
International Administrative Professionals Day is
With each year, Administrative Professionals Month
celebrated worldwide to recognise the contribution
has grown, and this year the trend continues. We
made by administrative professionals, who are the
are pleased to introduce in 2015 the Administrative
backbone of organisations. In Trinidad and Tobago,
Professionals Conference! The theme for this inau-
the Arthur Lok Jack Graduate School of Business
gural conference is “Inspiring Excellence”, which
has been celebrating administrative professionals
promises to provide participants with insights as to
for the past 10 years by offering relevant training
how they can continue to make a world of differ-
and development opportunities during the month
ence each day. This conference features interna-
of April.
These workshops have always been
tionally acclaimed Executive Coach, Consultant
geared towards providing administrative profes-
and Author, Ms. Libby Gill, who promises to be a
sionals with the opportunity to learn new skills,
catalyst
enhance existing competencies and network with
purpose and driving action.
for
creating
engagement,
inspiring
other professionals, all within a fun environment
that celebrates their contribution to organisations.
Who Should Attend?
Administrative Assistants
Secretaries
Executive Assistants
Personal Assistants
Customer Service Representatives
Coordinators
Office Managers
• Creating spreadsheets and reports
Any persons whose job functions include:
• Creating and maintaining databases
• Writing business correspondence
• Ordering office supplies and maintaining
• Scheduling for managers and executives
• Maintaining calendar systems for individuals
and departments
• Developing and maintaining paper and
electronic filing systems
• Managing and multi-tasking projects
inventories
• Working with vendors
• Answering and handling telephone calls
• Planning and coordinating small and large
meetings and events
• Making travel arrangements
Conference Outcomes
This conference is designed to:
• Discover the science behind the Hope Theory
• Clarify your vision, Simplify the path, and Execute your plan (CSE Process)
• Enhance your ability to influence and inspire others
• Overcome the Immediate Negative Response and avoid mediocrity, excuse making,
fear or procrastination
• Take the Accountability Challenge which allows you to leave the event with an action plan for
improved performance
Activities
A packed agenda comprising of keynote presentations and a workshop awaits participants as
they hear from international and local speakers who will inspire them to achieve excellence, as
they outline how they currently impact organisations, and provide guidance as to how they can
make a world of difference.
In addition to dynamic speakers and valuable insights for achieving excellence, participants can
also look forward to a fun filled day with door prizes, tokens and a cocktail reception held in their
honour.
Cost
Individual rate – TTD$3000
Group rate (5+) – TTD$2500
*The organisation with the largest group registered will receive a free personalized
coaching session with featured speaker, Libby Gill.
Contact details
For further information please contact Tamara, Ornella, Shadeed or Anais
Phone: 645-6700 ext. 286, 157
Email: [email protected]
Website: www.lokjackgsb.edu.tt
Featured Speaker: Libby Gill - Executive Coach, Consultant & Author
Libby Gill is the former head of communications and public relations
for Sony, Universal, and Turner Broadcasting. She is the founder and
CEO of executive coaching and consulting firm Libby Gill & Company. An international speaker, bestselling author, and former Dallas
Morning News columnist, she has shared her success strategies on
CNN, NPR, the Today Show, and in BusinessWeek, Time, The New York
Times, Wall Street Journal, and more.
Libby helps established and emerging leaders drive passion and
high performance at companies including Avery Dennison, Cisco,
Disney-ABC, GoDaddy, Kellogg’s, Microsoft, Oracle, PayPal, Royal
Caribbean, Safeway, Warner Bros. and Wells Fargo.
Keynote Speaker: Giselle Laronde-West - Senior Manager, Public Affairs & Communications, Angostura Ltd.
Giselle Laronde-West has been the Corporate Communications
Manager at Angostura Limited since 2001. Prior to this position, she
held the positions of PR Manager and Corporate Sales Manager at
Hilton Trinidad and spent some time at several Hiltons in the U.K.
Over the years, Giselle has been presenting seminars on topics relating to the above as well as business etiquette, table etiquette,
deportment, and communications. She taught corporate events
management at the former Institute of Business in Trinidad for four
years as well as with the successful training company, Camilleon.
She was an initial member and once served as chairman of The
American Chamber’s Communications Committee. She is the President and founding member of the Trinidad chapter of the international body – International Association of Business Communicators
(IABC). She is also a board member of the CLICO Credit Union.
Agenda
7:30am – 8:30am:
Registration & Breakfast
8:35am – 8:40am:
Safety Briefing and House Rules
8:45am – 8:55am:
Welcome Remarks
9:00am – 10:00am:
Keynote Presentation - Giselle Laronde-West
10:00am – 10:15am:
Q&A with Giselle
10:15am – 10:30am:
Coffee break
10:45am – 11:45am:
Feature Presentation - Libby Gill
11:45am – 12:00pm:
Q&A with Libby
12:00pm – 1:30pm:
Lunch
1:35pm – 3:00pm:
Workshop with Libby
3:00pm – 3:15pm:
Coffee break
3:20pm – 4:00pm:
Creative Presentation
4:00pm – 4:05pm:
Vote of Thanks
4:15pm – 5:30pm:
Cocktail Reception
Administrative
Professionals
c o n f e r e n c e